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Avis sur Hampton Inn & Suites Omaha Southwest-La Vista

3 out of 5
Hampton Inn & Suites Omaha Southwest-La Vista
12331 Southport Pkwy, La Vista, NE

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 653 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 247 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 66 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 1003." "

9,2/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Manuel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service. Staff very friendly and ready to help.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Curtis, Sioux falls

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great. Only reason it wasn’t 5/5 was because there were hairs in the shower, but I find hairs in showers at most hotels.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Shelly

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024

2/10 Horrible

Olga

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hotel looks broken down, the rooms are dirty.
Séjour de 1 nuit en mars 2024
Réponse de Justina, Director of Sales le 15 avr. 2024
Thank you for your feedback Olga. Our guestrooms were renovated July of 2023. Please feel free to reach out to management to provide more details regarding your stay.

10/10 Excellent

Shawna, deatsville

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Desk staff were very nice and accommodating to my family
Séjour de 2 nuits en mars 2024
Réponse de Justina, Director of Sales le 15 avr. 2024
Thank you for your recent stay with us. We appreciate your taking the time to share your feedback.

10/10 Excellent

Brady

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice front desk service
Séjour de 1 nuit en mars 2024
Réponse de Justina, Director of Sales le 15 avr. 2024
Thank you for you recent stay with us. We appreciate your taking the time to share your feedback.

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de Yeni Fernandez le 26 févr. 2024
Thank you for your comment I will share with team! I am so glad that you enjoyed your stay.

10/10 Excellent

Lucy, Salt Lake City

Voyage en couple
Les points forts : Équipements
Hampton Inn is always a great choice for cleaniness, Hampton Inn is always a great choice service
Séjour de 4 nuits en février 2024
Réponse de Yeni Fernandez le 20 févr. 2024
Thank you for you feedback I'll share it whit the team!

10/10 Excellent

Laura J

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was staying there for business. The staff was outstanding. I appreciated the shuttle driver taking me to the office a block away so that I didn't have to risk falling on the ice due to the snow and ice on the streets.
Séjour de 2 nuits en janvier 2024
Réponse de Daniel le 25 janv. 2024
Thank you so much for choosing to stay with us! Glad you had a great time. We enjoy Keith as well!

4/10 Médiocre

JEFF

Les points forts : Propreté
Les points faibles : Équipements
Séjour de 1 nuit en janvier 2024
Réponse de Daniel le 22 janv. 2024
Thank you for choosing to stay with us and sorry to hear about the Wifi. We have tested the network and is working full speed.

10/10 Excellent

jacob, Riva palacio

Séjour de 1 nuit en janvier 2024
Réponse de Yeni Fernandez le 20 févr. 2024
Thank you

10/10 Excellent

Mary Ann

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed a very comfortable & friendly stay at Hampton Inn.
Séjour de 2 nuits en décembre 2023
Réponse de Daniel le 22 janv. 2024
Thank you and hope you had a great stay!

10/10 Excellent

Austin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 22 janv. 2024
Thank you for choosing to stay with us and glad to hear you had a great stay!

8/10 Bien

Chrissy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 25 janv. 2024
Thank you for staying with u! Safe Travels!

10/10 Excellent

Judy

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and comfortable.
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 22 janv. 2024
Thank you for choosing to stay with us! Hope to see you again soon!

10/10 Excellent

Marietta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We will be back!!
Very nice- clean room. We stayed during the week, so it was quiet in the hotel. We have stayed here several times, and this isbour favorite place to stay in Omaha!
Séjour de 2 nuits en décembre 2023
Réponse de Daniel le 22 janv. 2024
Thank you for choosing to stay with us! Hope to see you again soon!

2/10 Horrible

JON

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hello! You booked the wrong room on site. They had no other accommodating rooms so I slept on the floor. Not ideal. Let’s talk about how we can fix this. Thanks!
Séjour de 1 nuit en décembre 2023
Réponse de Management le 26 déc. 2023
I'm sorry to hear there were issues with your room type. Management will contact you directly

10/10 Excellent

roisel

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
really good
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 22 janv. 2024
Thank you for choosing to stay with us! Hope to see you again soon!

8/10 Bien

Leonardo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 25 janv. 2024
Thank you for choosing to stay with us!

6/10 Satisfaisant

Peggy

Voyage en famille
Les points forts : Propreté et personnel et service
It was not bad, but not great either. The window to our room looked into a brick wall about 3 feet outside, so the view was entirely blocked. And the blind was broken so we could not get any natural light into our room for the entirety of our 3-night stay. While we were there, the cleaning crew didn't clean any part of the bathroom, including the toilet.
Séjour de 3 nuits en décembre 2023
Réponse de Daniel le 25 janv. 2024
I am very sorry to hear about this experience. This is definitely a one time thing and not at all how we conduct our day to day business.

10/10 Excellent

Linda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Daniel le 22 janv. 2024
Thank you for choosing to stay with us! Hope to see you again soon!

8/10 Bien

Monica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Daniel le 25 janv. 2024
Thank you for choosing to stay with us!

10/10 Excellent

Debbie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely clean. Excellent amenities. Very friendly and helpful staff. High recommendations.
Séjour de 1 nuit en décembre 2023
Réponse de Daniel le 22 janv. 2024
Thank you for choosing to stay with us! Hope to see you again soon!

10/10 Excellent

Mary Ann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always enjoy our stay there with such friendly service and convenience!
Séjour de 1 nuit en novembre 2023
Réponse de Justina, Director of Sales le 28 nov. 2023
Thank you for choosing the Hampton Inn & Suites La Vista. We are happy to hear you enjoyed your stay and took the time to give us your feedback!

10/10 Excellent

Laurel

Séjour de 1 nuit en novembre 2023
Réponse de Justina, Director of Sales le 26 déc. 2023
Thank you for taking the time to provide feedback on your recent stay. We appreciate your business and look forward to your next stay with us!

10/10 Excellent

Manuel

After three years in a row, my wife and I rate this facility as excellent. The front desk staff, housekeepers and food area staff are efficient, kind and polite and thorough.
Séjour de 4 nuits en novembre 2023
Réponse de Justina, Director of Sales le 27 nov. 2023
Thank you for your recent feedback. We appreciate your repeat business and look forward to your next visit!

10/10 Excellent

Cheyenne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Thank you for your recent stay with us. We are happy to hear your stay went well and look forward to your next visit!

10/10 Excellent

Merlin Thompson. Travis Thompson Preston

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a good place
Séjour de 1 nuit en octobre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Thank you for choosing the Hampton Inn La Vista during your recent trip to the area. We appreciate your positive feedback and look forward to your next visit!

10/10 Excellent

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice. Clean & quiet even with 2 young soccer teams there. Breakfast was Wonderful!!
Séjour de 2 nuits en octobre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Thank you for your recent stay. We appreciate the positive feedback and look forward to your next visit!

8/10 Bien

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Thank you for taking the time to provide your feedback. Plese feel free to let us know how we can improve your experience for the next time you are in the area.

8/10 Bien

Barbara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay. The breakfast was terrific. The only issue we had was that we had to ask for towels and to have our room cleaned, but the staff was happy to accommodate. We would stay here again.
Séjour de 4 nuits en octobre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Thank you for taking the time to provide us with your feedback. Housekeeping measure have recently changed as a brand standard. We appreciate your patience while we all work through the changes.

10/10 Excellent

Erin

Séjour de 1 nuit en octobre 2023
Réponse de Justina, Director of Sales le 27 nov. 2023
Thank you for your recent stay We appreciate your feedback!

10/10 Excellent

Cindy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Thank you for your recent stay. We appreciate your feedback!

10/10 Excellent

Leonard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Justina, Director of Sales le 16 oct. 2023
Thank you for taking the time to provide your feedback. We are happy you enjoyed your stay.

10/10 Excellent

Kimberlie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was great and I slept beautifully!
Séjour de 1 nuit en octobre 2023
Réponse de Justina, Director of Sales le 16 oct. 2023
Thank you for taking the time to provide your feedback. We are happy you enjoyed your stay.

10/10 Excellent

GEROLD, Las Cruces

Séjour de 1 nuit en octobre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Thank you for your recent stay. We appreciate you taking the time to leave your positive feedback!

10/10 Excellent

Marc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Visit My Son
It was a great experience. The hotel is not new, but well kept. Staff was friendly, polite and professional. Accommodations were very good.
Séjour de 3 nuits en octobre 2023
Réponse de Justina, Director of Sales le 16 oct. 2023
Thank you for taking the time to provide your feedback. We are happy you enjoyed your stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Very friendly staff and the room was clean and comfortable, The Breakfast area was clean and had a wide variety of foods. The dining area was clean and the person in charge was so helpful.
Séjour de 1 nuit en octobre 2023
Réponse de Justina, Director of Sales le 16 oct. 2023
Thank you for taking the time to provide your feedback. We are happy you enjoyed your stay.

10/10 Excellent

Rick

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great place very friendly staff
Séjour de 1 nuit en septembre 2023
Réponse de Justina, Director of Sales le 1 oct. 2023
Thank you for taking the time to provide your feedback. We look forward to your next stay with us!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really liked how easy it was to get to this hotel. The staff was very helpful and friendly. We appreciated the breakfast having many gluten free options for my husband.
Séjour de 2 nuits en septembre 2023
Réponse de Justina, Director of Sales le 28 sept. 2023
Thank you for staying with us at the Hampton Inn& Suites La Vista. We are happy to hear you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Justina, Director of Sales le 26 sept. 2023
Thank you for choosing the Hampton Inn La Vista. We are happy you enjoyed your stay and took the time to leave a positive review. We look forward to having you as our guest again in the future!

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and friendly staff
Séjour de 1 nuit en septembre 2023
Réponse de Justina, Director of Sales le 25 sept. 2023
Thank you for choosing the Hampton Inn & Suites Omaha Southwest La Vista. We are glad you enjoyed your stay and took the time to leave a review. We look forward to your next visit with us!

10/10 Excellent

Gerilyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Justina, Director of Sales le 25 sept. 2023
Thank you for choosing the Hampton Inn & Suites Omaha Southwest La Vista. We are glad you enjoyed your stay and took the time to leave a review. We look forward to your next visit with us!

2/10 Horrible

Steven

Séjour de 1 nuit en septembre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Steven, we are sorry to hear your stay didn't go as expected. Please feel free to provide us with details to help improve the experience of our guests.

10/10 Excellent

Barbara

Séjour de 1 nuit en septembre 2023
Réponse de Justina, Director of Sales le 7 nov. 2023
Thank you for choosing the Hampton Inn La Vista. We appreciate your positive feedback and look forward to your next visit!

8/10 Bien

Todd

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hampton inn are usually very nice
Séjour de 1 nuit en septembre 2023
Réponse de Justina, Director of Sales le 25 sept. 2023
Thank you for choosing the Hampton Inn & Suites Omaha Southwest La Vista. We are glad you enjoyed your stay and took the time to leave a review. We look forward to your next visit with us!

6/10 Satisfaisant

Suzannah

Séjour de 2 nuits en septembre 2023

10/10 Excellent

Katherine, St Paul

Séjour de 1 nuit en août 2023
Réponse de Justina, Director of Sales le 25 sept. 2023
Thank you for choosing the Hampton Inn & Suites Omaha Southwest La Vista. We are glad you enjoyed your stay and took the time to leave a review. We look forward to your next visit with us!

8/10 Bien

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel bad experience
I was disappointed with a couple of things. I paid online through hotels.com for a room with a king size bed. When I arrived well after check in time I was told a room with a king would be a one hour wait as they were short cleaning staff. I asked then for queen beds at which point the clerk came up with a handicapped room with a king size bed. The room was fine except for a couple of things. The toilet roll dispenser fell of the wall when I touched it. I screwed it back onto the wall. While the room had coffee and tea materials there was not coffee pot. I called the desk and they said they would try and find one. I never received one. Finally the fire alarm went off due to a fault in one of the sensors (I was told). We evacuated and were out in the heat and humidity for about one half an hour while the building was cleared by the fire dept. Even once the fire alarm was shut off and we had returned to our room the fire alarm flasher continued to flash for about another 20-30 minutes. Since we were in a handicap room we had a flasher in our room. Of course there was no going to sleep or even doing much of anything with the flasher going off.
Séjour de 1 nuit en août 2023
Réponse de Daniel le 23 août 2023
Thank you for bringing this to our attention and we will have our GM reach out to you. Thank you!