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Avis sur Days Inn by Wyndham Oklahoma City Bricktown

2.5 out of 5
Days Inn by Wyndham Oklahoma City Bricktown
2001 East Reno Avenue, Building A, Oklahoma City, OK

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 77 avis sur 310." "
Note des voyageurs de 8 (Bien), d’après 89 avis sur 310." "
Note des voyageurs de 6 (Satisfaisant), d’après 54 avis sur 310." "
Note des voyageurs de 4 (Médiocre), d’après 44 avis sur 310." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 310." "

7,2/10

Propreté

7,8/10

Personnel et service

6,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Deniecesha

Séjour de 1 nuit en octobre 2023
Réponse de Danene J Shiffer le 16 déc. 2023
I apologize for any inconvenience you had during your stay. Unfortunately you did not elaborate as to what exactly went wrong.

4/10 Médiocre

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No coffee maker in room/no continental breakfast
Highly disappointed, because there was no free, continental breakfast. That being said, there was no coffee maker in the room. I would’ve thought if there was no continental breakfast at least they would have coffee makers in the room, but they didn’t even offer that was highly disappointed because of that, almost everybody has a coffee drinker they probably rinse motel room. Was satisfied, because could not get the hot water on.
Séjour de 1 nuit en décembre 2023
Réponse de danene j Shiffer le 16 déc. 2023
I apologize for any inconvenience you incurred during your stay. I will definitely talk to upper management regarding your issues

8/10 Bien

Erika

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good deal
I was only in town for one night and didn't need anything fancy. The room was updated and clean. The surroundings were not the best but no concerns for my personal safety. Would definitely stay again for the price.
Séjour de 1 nuit en novembre 2023
Réponse de Danene J Shiffer le 19 nov. 2023
Thank you for your response. We look forward to you visiting again

8/10 Bien

Turner

Séjour de 1 nuit en novembre 2023
Réponse de Danene J Shiffer le 18 nov. 2023
Thank you for your review. I hope to see you again when traveling to Oklahoma City

8/10 Bien

Mathias

Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Danene Shiffer le 17 nov. 2023
Thank you for your review. If there was anything we could have done to make your stay more enjoyable please let me know

6/10 Satisfaisant

Mrs.

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Everything was okay except the bed was broken on l
Séjour de 1 nuit en novembre 2023
Réponse de Danene Shiffer le 15 nov. 2023
Thank you for your review. I did check the bed in the room you were in and found that it is in fact not as firm as it should be. We will be taking care of that immediately

8/10 Bien

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Coffee makers
Wasn't happy that there wasn't a coffee maker in room or breakfast in the mornings.
Séjour de 2 nuits en novembre 2023
Réponse de Danene.Shiffer le 9 nov. 2023
I apologize for the inconvenience of no coffee pot or breakfast with our hotel. We do however have coffee available 24 hours

2/10 Horrible

Richard

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bed warn out, no stoppers in bathtub or sink, hair dryer usless as outlet burnt out. Difficult door entry with card.
Séjour de 1 nuit en octobre 2023
Réponse de Danene Shiffer le 4 nov. 2023
I apologize for the problems you encountered during your stay. I was not aware that you were not happy and would have loved an opportunity to resolve these issues while you were here. If the front desk had known you were not happy with the room we would have changed your room immediately

2/10 Horrible

Paula

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Don't recommend this hotel.
The worst hotel we have been in. They charged us $50 for an unknown deposit. Damage on the walls and rude night receptionist. The key cards were constantly having issues. There was a hole in the first room and it smelled of smoke. Damage to the heating unit in the second room we were moved to. No coffee pot in the room as advertised and was giving a rude look when we mentioned it.
Séjour de 2 nuits en octobre 2023
Réponse de danene shiffer le 30 oct. 2023
I apologize for the issues you incurred while staying with us I will speak with my staff in regards to your complaints

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked my stay because it was comfortable and quiet.
Séjour de 3 nuits en octobre 2023
Réponse de Danene Shiffer le 25 oct. 2023
Thank you for your review. Hope to see you again when in Oklahoma City

8/10 Bien

Olivia

Séjour de 1 nuit en octobre 2023
Réponse de Danene Shiffer le 25 oct. 2023
Thank you for your response. If there is anything we could improve upon please let us know

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Danene Shiffer le 25 oct. 2023
Thank you for your response. I hope to see you again when back in Oklahoma City

6/10 Satisfaisant

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In transition
Weird stay. Signage barely visable. No clue it was a hotel except for the TV running in the lobby. The staff was helpful. The room was quite nice. But the whole place had a deserted, scary vibe. It's huge, and nicely decorated but the lot was creepy and it seems like it's in transition, can't figure out what it wants to be. That said, it was reasonably priced.
Séjour de 1 nuit en octobre 2023
Réponse de Danene Shiffer le 25 oct. 2023
Thank you for the review. We are in the process of updating the exterior and making the hotel easier to spot. Please try us again on your next trip to OKC

6/10 Satisfaisant

Melissa

Voyage en groupe
Everything
Séjour de 1 nuit en septembre 2023
Réponse de Danene Shiffer le 25 oct. 2023
Thank you for your review

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this place
Séjour de 1 nuit en septembre 2023
Réponse de Danene Shiffer le 25 oct. 2023
Thank you so much for your review. Please come see us on your next visit to OKC

8/10 Bien

Amber

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
My room didn't have a coffee pot. I was put in a room on the other side of the building from the entrance, none of the side doors near my room would work with my key cards. I did get new key cards and they still didn't work. The shower didn't stay hot for very long, and both of us were unable to take hot hot showers. Homeless population is very persistent in the area but we didn't have any problems. We would of liked to have a coffee pot and to not walk a " mile" to our room with all our stuff and had more hot water.
Séjour de 1 nuit en septembre 2023
Réponse de Danene Shiffer le 25 oct. 2023
I apologize for the problems you incurred during your stay and thank you for letting us know what we need to fix for our future guests. We have already started to fix these issues and hope you will try us again

6/10 Satisfaisant

Jordan

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Danene Shiffer le 25 oct. 2023
Thank you for your review and hope to see you again when visiting the area

6/10 Satisfaisant

Christina

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
You get what you pay for and less!
Don’t expect a breakfast of more than a piece of bread or a sesame seed mini muffin. A big disappointment! Our room door safety latch engaged itself and when we tried to enter the room after dinner that night, the door would not open and our belongings were locked inside. It took management about 45 mins or so trying to unlock the door to let us in while we sat on the hallway floor patiently and exhaustedly waiting to get inside and go to bed. An unexpected ordeal and your think the manager would graciously comp the room, but no, not at all.
Séjour de 1 nuit en septembre 2023
Réponse de Danene Shiffer le 25 oct. 2023
I apologize for the issues you encountered during your stay and we are currently working on resolving these problems. I do hope you try us again in the future

6/10 Satisfaisant

KIWON

Very quite
Séjour de 7 nuits en septembre 2023
Réponse de Danene Shiffer le 25 oct. 2023
Thank you for your response. We are in the process of upgrading the property and hope you will try us again

6/10 Satisfaisant

PATRICK

Les points forts : Personnel et service
Séjour de 1 nuit en août 2023
Réponse de Danene J Shiffer le 1 sept. 2023
Thank you for taking time to make a review for our hotel. If you have a moment please share with us what we could have done better

8/10 Bien

Orlando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for one night.
Not bad for the price for one night. The cable TV sucks. Huge parking lot for over sized vehicles.
Séjour de 1 nuit en août 2023
Réponse de Danene J Shiffer le 1 sept. 2023
Thank you for sharing your thoughts on us. I apologize for the issues you encountered with the cable system and will bring this up with my managers

10/10 Excellent

Roderic

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wasn't what I thought
My truck broke down so I gave them a try, to my surprise it turned out to be a very nice stay. My room was clean and bed comfortable. Staff always greeted me with a smile
Séjour de 1 nuit en août 2023
Réponse de Danene J Shiffer le 1 sept. 2023
Thank you for sharing with us!!! I am happy that you enjoyed your stay and look forward to seeing you again

4/10 Médiocre

Lisa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Poor stay
Pillows were HARD and only 3 for a king size bed , took 3 hours for the room to cool down then only one towel, wash cloth Check in was unpleasant when I asked for more pillows he said “ there was enough “
Séjour de 1 nuit en juillet 2023
Réponse de Danene J Shiffer le 1 sept. 2023
I apologize for the problems you encountered. I have talked to my housekeeping and front desk staff regarding these issues to ensure this does not happen again

4/10 Médiocre

GERALD

Les points faibles : Infrastructures et conditions de l’hébergement
Several of the outside access doors did not work. Very confusing layout. It looked like a prison from the inside.
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Lorena

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel is a bit outdated but for the price was ok just needed somewhere to sleep and shower so if that’s all you need hotel is ok. The pool was gross looking mosquitoes everywhere. Staff was very nice and friendly
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Elena

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Sheets were stained… AC was very noisy
Séjour de 1 nuit en juillet 2023

10/10 Excellent

DEBRA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our rooms were on the inside of the hotel.
Séjour de 4 nuits en juin 2023

10/10 Excellent

Raul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff at the front desk. Easy access to get anywhere in Oklahoma City. Clean rooms.
Séjour de 2 nuits en juin 2023

2/10 Horrible

Bradford

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dirty, hot, stayed 2 nights and couldn’t get more towels. Still trying to get my deposit back
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Frank

Les points forts : Personnel et service
Okay but my card key didn’t work
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Daniel

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

2/10 Horrible

Patricia

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en juin 2023

10/10 Excellent

Dylan

Séjour de 1 nuit en mai 2023

10/10 Excellent

Misha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

8/10 Bien

Tamara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Nick le 23 mai 2023
Thank you for your score.

2/10 Horrible

David

Séjour de 1 nuit en mai 2023
Réponse de Nick le 23 mai 2023
This helps us improve. Sorry we were not perfect.

10/10 Excellent

Mary

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay was excellent
We stayed at same hotel before. The improvements are great
Séjour de 1 nuit en mai 2023
Réponse de Nick le 23 mai 2023
Thank you for the perfect score!

4/10 Médiocre

Jesus

Voyage en famille, Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2023
Réponse de Nick le 23 mai 2023
We will do better next time!

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Just Say No
The hotel pics were taken during the day - I challenge the hotel to show night pics. I pulled up - looked like an abandoned building with sketchy ppl hanging out. Broken windshield and car window glass all over parking lot. I can’t review anything else b/c I immediately booked another hotel right then and there and left with my life in tact. If your looking for drugs, hookers and enjoy living the grand theft auto lifestyle, it’s perfect.
Séjour de 1 nuit en avril 2023
Réponse de Hotel Management le 23 mai 2023
This review is just plain false. You should be ashamed of yourself of lying and joking like this.

10/10 Excellent

Enedit

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Nick le 23 mai 2023
Thank you for the perfect score!

8/10 Bien

Chris

Séjour de 1 nuit en avril 2023
Réponse de Nick le 23 mai 2023
Thank you for your score! Hope to see you again!

10/10 Excellent

Denise

Séjour de 1 nuit en avril 2023
Réponse de Nick le 23 mai 2023
Thank you for the perfect score!

4/10 Médiocre

Philip

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Nick le 23 mai 2023
We hope to do better next time!

2/10 Horrible

Jennifer

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Got to the hotel and they had no rooms available
Séjour de 1 nuit en mars 2023

4/10 Médiocre

Greg

Séjour de 1 nuit en mars 2023

10/10 Excellent

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2023

4/10 Médiocre

mocha

Voyage en famille
Not FUR BABY friendly 🙀
Séjour de 7 nuits en décembre 2022
Réponse de Days Inn FD le 19 févr. 2023
We do not accept pets.

2/10 Horrible

Portia

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Completely felt unsafe. Manager refused to refund my stay. I stayed somewhere else. He checked me in to three different rooms and all three had security issues with the doors not locking.
Séjour de 1 nuit en décembre 2022

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Overall - Good Stay
For the price we paid, I do not have any real complaints. I would stay here again. Pros: Good location (close to Bricktown and gas station), room was clean, bed was comfortable, front desk check-in and check-out process was easy, and staff was friendly. Good price for a no frills place to sleep. Cons: Would have liked more sturdy pillows or at least more pillows, blow dryer that was connected to the wall did not work, room was missing tv remote, and room is a little more dated so the heat/air is controlled by wall unit, but it worked well. Overall, we feel we received what we paid for and it was a good experience.
Séjour de 1 nuit en novembre 2022

4/10 Médiocre

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Sketch
We didn’t stay. I should’ve looked at this better, it was in a sketchy location and the building itself didn’t look like a hotel on the outside. Right by a greyhound station. Bed was from the 70s probably. Gross white stuff on the wall right by the bed. Tons of rooms and only 5 cars were there. We just had a bad feeling so we didn’t stay. I’ve stayed in bad hotels before but we just felt off. My fault for not checking good enough. And for $60 I shouldn’t have expected a smart to either lol oops
Séjour de 1 nuit en novembre 2022