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Avis sur Ramada by Wyndham Michigan City

2.5 out of 5
Ramada by Wyndham Michigan City
5820 S Franklin St, Michigan City, IN

Avis

4,8
Note des voyageurs de 10 (Excellent), d’après 77 avis sur 905." "
Note des voyageurs de 8 (Bien), d’après 148 avis sur 905." "
Note des voyageurs de 6 (Satisfaisant), d’après 141 avis sur 905." "
Note des voyageurs de 4 (Médiocre), d’après 198 avis sur 905." "
Note des voyageurs de 2 (Horrible), d’après 341 avis sur 905." "

4,8/10

Propreté

6,0/10

Personnel et service

4,4/10

Équipements

4,4/10

Infrastructures et conditions de l’hébergement

4,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Gennifer

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pas cher mais ca vaut pas cher !
Chambre pas tres propre, piscine pas.propre du tout ! Spas non fonctionnel
Séjour de 1 nuit en avril 2022

4/10 Médiocre

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Endroit sale, délabré. Il semble y avoir un véritable problème avec la gestion de cette endroit.
Séjour de 1 nuit en février 2019
Réponse de John le 26 mars 2019
Thanks for your time to review this property

4/10 Médiocre

McLeod

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Marcel

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
-
Séjour de 1 nuit en avril 2024

2/10 Horrible

Alexis

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we arrived there was no one at the check-in desk, took them ten minutes to respond and then assist us. When we got the room key we went to find our room and after walking the entire building we went back to the front desk and then they told us we had to access our room from the outside of the building. When we entered the room it was a queen, not a king as we had booked and the curtain from the bottom up did not hang all the way down to the floor so if someone walked by outside and looked under the curtain they could see into the room. The nightstand drawer was also broken. We then called and asked to move rooms inside the building because we did not feel safe. The hot tub was broken and was even colder than the pool itself. Also, there were no towels provided in the pool area. The next day they came around and asked us a half hour before the checkout time if we wanted to book another night almost feeling rushed to leave. Overall it was a terrible experience.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Sharron

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We had rooms that were right off the pool. It was very nice having dinner with our whole family right there poolside. It is very convenient as the kids swam , we played games and had a great time. It was well worth it.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Michael

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The lighting and hallways were a bit creepy. All the unmade rooms did not do much for the brand name. Made us feel unsafe.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Peggy

Voyage en famille
Séjour de 1 nuit en janvier 2024
Réponse de GM le 17 janv. 2024
Dear Peggy,Thanks for your review for your recent stay at our hotel.we appreciate your feedback.thanks

6/10 Satisfaisant

Peggy

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The owner is trying to improve . Rooms could be cleaner . I had no towels my whole stay staff did not care
Séjour de 1 nuit en janvier 2024
Réponse de GM le 17 janv. 2024
Dear Peggy,Thanks for your review for your recent stay at our hotel.we appreciate your feedback. we do care and any missing item we provide at door till 9:00PM. sorry if staff may have missed itthanksthanks

4/10 Médiocre

Peggy

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Jorge

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Worst hotel ever
I be using hotels.com for a long time and this is the worst hotel I ever stayed no front desk you have to wail for them the breakfast in the morning was a joke the bread was all bad already
Séjour de 1 nuit en janvier 2024
Réponse de GM le 17 janv. 2024
Dear Peggy,Thanks for your review for your recent stay at our hotel.we appreciate your feedback. we will check what was incorrect at that day.thanks

2/10 Horrible

Noah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I cane here to this hotel many time hoping i can enjoy the service i booked that have a hot tube but every time i cane here is closed because of aome people booked it or only open until 10 pm or sunday is closed , and today the receptionist told me is closed because nobody is using it, i book this hotel for the hot tube and i don’t get what i paid for .
Séjour de 1 nuit en novembre 2023
Réponse de GM le 17 janv. 2024
Dear Peggy,Thanks for your review for your recent stay at our hotel.we appreciate your feedback.thanks

8/10 Bien

Charles

Séjour de 1 nuit en novembre 2023
Réponse de GM le 17 janv. 2024
Dear Charls,Thanks for your review for your recent stay at our hotel.we appreciate your feedback.thanks

4/10 Médiocre

Jacob

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would say the TV not working was the worst part, but their customer service is worse than that. They don’t pick up their phone which we needed them to do when my boyfriend lost his retainer. Instead of promptly sending it to him they demanded he send them a prepaid envelope in order to send it. He opted to drive the full hours there and back as he needed it immediately. Trust me when I say that if you stay here please make sure you have everything before you leave.
Séjour de 1 nuit en novembre 2023
Réponse de GM le 21 nov. 2023
Dear Guest, Thanks for your feedback on recent stay at comfort inn. we really appreciate your business and we will work on your suggestion.

4/10 Médiocre

Gloria

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Poor lighting
Séjour de 3 nuits en novembre 2023
Réponse de GM le 21 nov. 2023
Dear Guest, Thanks for your feedback on recent stay at comfort inn. we really appreciate your business and we will work on your suggestion.

6/10 Satisfaisant

Roger

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de GM le 4 nov. 2023
Dear Guest,thank you for your time to provide feed back on your recent stay at our hotel.we really appreciate your business.thanks

2/10 Horrible

Myroslaw

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I understand that you get what you pay for, but even on a budget, and even for Michigan City, this was an awful experience, from the cigarette-reeking room to the filthy common areas. Avoid literally at all costs.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 21 nov. 2023
Dear Guest, Thanks for your feedback on recent stay at comfort inn. we really appreciate your business and we will work on your suggestion.

4/10 Médiocre

Silvia

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de GM le 21 nov. 2023
Dear Guest, Thanks for your feedback on recent stay at comfort inn. we really appreciate your business and we will work on your suggestion if you can provide on following email. thanks ramada.micity@gmail.com

2/10 Horrible

Kyle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de GM le 24 oct. 2023
Dear Guest,thanks you for your feedback on your recent stay at ramada inn.we really appreciate your business.thanks

2/10 Horrible

Myah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The WiFi didn’t work my whole stay and people was arguing the whole time in the next room and the room wasn’t cleaned right
Séjour de 1 nuit en octobre 2023
Réponse de GM le 24 oct. 2023
Dear Guest,thanks you for your feedback on your recent stay at ramada inn.we really appreciate your business.thanks

2/10 Horrible

Darryl

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
They had bed bugs and roaches
Séjour de 2 nuits en octobre 2023
Réponse de GM le 24 oct. 2023
Dear Guest,thanks you for your feedback on your recent stay at ramada inn.we really appreciate your business.thanks

4/10 Médiocre

Ted

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was dirty. The shower stopper wouldn't stay open. The hair dryer was missing. I tried to call the front desk 3 times about these problems - but no one answered.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 19 oct. 2023
Dear Guest,sorry for the issue you had on your last stay at hotel. we sincerely apologize for this and we will make sure this issue don't happen again.thanks.GMComfort inn and suites

8/10 Bien

PAUL

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Was mostly ok just a couple spiders and another crawling bug couldn't get my points for Wyndham rewards cause i didn't reserve through them.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 19 oct. 2023
thanks for your feedback for your recent stay.we really appreciate your response.thanks

2/10 Horrible

David

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For starters, the property was very run down, poor maintenance and dirty. The curtains looked like they haven't been changed in years. The beds had bed bugs! The pool was dirty and had black stuff in it. In addition, there were cracked high out of their mind chilling right outside of the hotel. After two hours, I checked out! I demand some reimbursement for that bad experience. I'm not a high standard person; I don't expect luxury, however, it's completely unacceptable and disgusting to have a room invested with bed bugs and have crackheads just chilling doped out of there mind.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 19 oct. 2023
Dear Guest,sorry to hear about your issue with recent stay at hotel. we will check on issue on this.thanks

2/10 Horrible

Dennis

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hot tub was cold. Lighting was poor. Shower soap holder was broken off with sharp edges. The bases of the lamps were rusty. The area by the front desk was cluttered and poorly appearing.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 19 oct. 2023
Dear Guest,sorry to hear about your issue at hotel during recent stay. we will work on the issue what you listed.thanks

4/10 Médiocre

Robert

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de GM le 19 oct. 2023
Dear Guest,Thank you for your feedback on your recent stay. we appreciate you business.thanks

4/10 Médiocre

Theresa

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room lock damaged, Stale cereal, loud neighbors
Séjour de 1 nuit en octobre 2023
Réponse de GM le 19 oct. 2023
Dear Guest,thanks for your feed back on recent stay. we will work on room lock and fix it. Cereal can not be stale as its come from company only we put out in dispenser and we refresh every week. also sorry for loud neighbors, if any issue you could have called front desk

10/10 Excellent

Matthew

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de GM le 2 oct. 2023
thank you for your online review.happy to see you liked to stay with us on your stay.thanks

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2023
Réponse de GM le 2 oct. 2023
thank you for your online review.happy to see you liked to stay with us on your stay.thanks

6/10 Satisfaisant

Fabricio, CACH DE ITEPEMIRIM

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Local perigoso, hotel não está em bom estado, quarto sujo, chão muito sujo.
Séjour de 1 nuit en septembre 2023
Réponse de GM le 2 oct. 2023
thank you for your online review.happy to see you liked to stay with us on your stay.thanks

8/10 Bien

Jaime

Séjour de 1 nuit en septembre 2023
Réponse de GM le 19 oct. 2023
Dear Guest,Thanks for your feed back on recent stay.we really happy to hear about your stay.thanks

2/10 Horrible

Sheila

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
I was very unhappy. The hotel lobby chairs had dir
Séjour de 1 nuit en septembre 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

2/10 Horrible

Noelle

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de GM le 21 sept. 2023
I did not see information on your feed backthanks

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The microwave didn”t work. There was a fork and other trash behind the dresser. The curtain was just hanging there, not on a rod.
Séjour de 2 nuits en septembre 2023
Réponse de GM le 21 sept. 2023
Dear guest,thanks for your online survey.sorry to hear issue you had. by contacting front desk could have resolve your issue.thanks

2/10 Horrible

Patricia

Séjour de 1 nuit en septembre 2023
Réponse de GM le 21 nov. 2023
Dear Guest, Thanks for your feedback on recent stay at comfort inn. we really appreciate your business and we will work on your suggestion if you can provide on following email. thanks ramada.micity@gmail.com

2/10 Horrible

Pam

Séjour de 1 nuit en septembre 2023
Réponse de gm le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 Excellent

Lewis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very easy to check in. Friendly staff but place is old and tired. Looks like they are starting to remodel or redecorate
Séjour de 1 nuit en septembre 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

4/10 Médiocre

robert

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
very dissappointed
room was terribly run down
Séjour de 1 nuit en septembre 2023
Réponse de gm le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

2/10 Horrible

william

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This should have been a nice place to stay. It was very dirty every where. The place had the lights turned off, the associated restaurant was closed, the pool area had not been picked up, the hair dryer was dangling on a screw, the toilet paper holder was missing. If I were Ramada I would pull this franchise.
Séjour de 1 nuit en septembre 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

4/10 Médiocre

James

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Had two unusable rooms. Tv didnt work in first, door wouldn't open on second. Shower curtain in last room was moldy. By that point i was too tired to care.
Séjour de 1 nuit en septembre 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
So-so at best, but good night's sleep
Just adequate overall. The pillows were wonderful. Brand new, I think. But the rest was so-so at best. Room looking onto the swimming pool. The curtains wouldn't stay closed. I would have been very exposed had I not had a carabiner on my keychain that could keep the curtains together. Much needs repairs. You get what you paid for. I slept well. The sheets were clean, but had a couple of holes. But, it was all I needed for the night. Scanty breakfast.
Séjour de 1 nuit en août 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

2/10 Horrible

Lisa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

2/10 Horrible

FABIOLA

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was traveling from Boston to California fo Job relocation. I drove my car and it was a journey. I stay in New York on Friday night because it was a Labor Day weekend. Saturday I drove about 11 hours until I got the Michigan. I stopped and I booked a Ramada Inn Hotel to stay for the night and keep going the next day. I pay $160 through Expédia online and I believe Expedia should refund me back my money and I going to say why. I stay all night long and I couldn’t sleep until the morning because of bedbugs. They ate me a live for the night. I took pictures and I showed them to the front desk and the poor lady on the front desk was sympathize with me but she said there is nothing she can do. I believe this should close period. I am going to do everything I can to make sure other people are aware of this place through the social media so they don’t have to experience a situation like mine.
Séjour de 1 nuit en septembre 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't book here.
After a lengthy check in, we walked through what looked like a very dated and abandoned hotel. Most of the lights were off and it wasn't even past 8pm. Very dirty, dead bug littering the floor in areas. We immediately checked out and went to a different hotel 10min away.
Séjour de 1 nuit en septembre 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

2/10 Horrible

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
1/2 out of 5 stars
Pool area was dark & said closed. Hot tub was down. Dark building. Breakfast was extremely limited. Restaurant was closed. No fitness center. Closed. No hair dryer. No phone or clock. Table & TV were dirty. Hallway floor was dirty & smelled bad. Fridge/bed/microwave was nice. Push mower in hallway. Fire extinguisher missing. Poor Wi-Fi. No room service anywhere for days. It was like a ghost town. Very displeased. Would not recommend. Not as advertised.
Séjour de 5 nuits en août 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

2/10 Horrible

Keyetta

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very much outdated, blinds in our room were broken, the room was being powered by two extension cords, one underneath the tv and the other behind the bed making it almost impossible to charge our phones. Our neighbors were fighting loud at the latest hour or the morning.
Séjour de 1 nuit en août 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

4/10 Médiocre

Jon

Voyage en famille
Les points faibles : Personnel et service et confort de la chambre
Limited pool time
Pool and hot tub only available 4-11. Breakfast very poor. But place was good looking.
Séjour de 1 nuit en août 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

6/10 Satisfaisant

Rodney

Séjour de 1 nuit en août 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value. A little dated, but great for what we wanted. Nice breakfast. Definitely get a room with pool view!! Very friendly staff.
Séjour de 2 nuits en août 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

10/10 Excellent

Robert

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de GM le 26 sept. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Ramada Inn Michigancity. Your feedback about about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,