Bureau, espace de travail pour ordinateur portable, rideaux occultants

Avis sur Days Inn by Wyndham Hampton Near Coliseum Convention Center

2 out of 5

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 185 avis sur 883." "
Note des voyageurs de 8 (Bien), d’après 153 avis sur 883." "
Note des voyageurs de 6 (Satisfaisant), d’après 174 avis sur 883." "
Note des voyageurs de 4 (Médiocre), d’après 139 avis sur 883." "
Note des voyageurs de 2 (Horrible), d’après 232 avis sur 883." "

5,8/10

Propreté

7,2/10

Personnel et service

5,4/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

5,6/10

Écoresponsabilité

Avis

8/10 Bien

Lise

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dans l’ensemble c’était bien qualité prix
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Amy

Les points forts : Personnel et service
Séjour de 3 nuits en avril 2024

8/10 Bien

Lynnia

Voyage en couple
Les points forts : Personnel et service
Xx
Séjour de 1 nuit en mars 2024

2/10 Horrible

Collin

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dirty room, and told me to put new sheets on myself.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Collin, We're sorry to hear about your experience. We take all feedback seriously and will address this with our team promptly. Should you have any further concerns, please don't hesitate to contact our management team directly.

4/10 Médiocre

Delmore

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I will say the drug dealers and ladies of ill repute were polite but there was no mistaking what was going on in the complex. Whom ever serviced the room didn't leave toilet paper, had to by my own. Won't stay here again.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Delmore, We regret to hear about your experience and appreciate your feedback. Our team strives to ensure all guests have a comfortable stay. For any concerns during your stay, please do not hesitate to contact our management directly to address them accordingly.

8/10 Bien

Bernett

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for a weekend with family. We had multiple rooms. Customer service was good, quick and efficient. Rooms were clean and beds were very comfortable. It’s a 50/50 chance it’s not going to be completely silent at night (music, loud talking). No fault of the property, just how some people are. Still had a good nights sleep. Good price for the value.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
Hello Bernett,We are delighted to hear that you had a pleasant stay with us and enjoyed our clean rooms and comfortable beds. We understand that noise can sometimes be inevitable in a busy hotel environment with various guests. Your feedback is valuable to us, and we appreciate your understanding. We hope to welcome you and your family back soon.

2/10 Horrible

Dylan

Séjour de 7 nuits en mars 2024
Réponse de Manager le 12 avr. 2024
Hello Dylan, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us.

6/10 Satisfaisant

Austin

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements
The rooms really aren't anything special. Water pressure in the shower wasn't very good and the pillows Don't really have much in them. The beds were clean, so that was fine. Nice and helped us get what we needed promptly. Definitely get what you pay for type of deal. There's a ridiculous selection of restaurants around the area.
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Austin,We appreciate your feedback and will share your comments with our team for future improvements. We are glad you found our staff helpful and the location convenient for dining options. Thank you for choosing to stay with us.

8/10 Bien

Sheri

Les points forts : Propreté, personnel et service, équipements
I didn't get a walk n shower
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Sheri,We apologize for any inconvenience caused by the type of shower in your room. Guest feedback is valuable, please contact management to discuss your experience further.

4/10 Médiocre

Fabian

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was in very bad conditions, and the smell was horrible.
Séjour de 2 nuits en février 2024
Réponse de Manager le 24 févr. 2024
Hello Fabian,We are sorry to hear about your experience. Guest feedback is valuable to us for making improvements. For any future concerns, please do not hesitate to reach out to our management.

6/10 Satisfaisant

Maria margarita

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Lo único que no me gustó que la avitacion olía mucho a cigarros y yo avía pedido avitacion de no fumadores.es lo único que no me gustó.
Séjour de 2 nuits en février 2024
Réponse de Manager le 22 févr. 2024
Hello Maria margarita, We apologize for any inconvenience caused by the smoke smell in your non-smoking room. We recommend reaching out to our management team directly to address this matter further. Thank you for sharing your feedback with us.

8/10 Bien

María

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
😄😄
Séjour de 2 nuits en février 2024
Réponse de Manager le 20 févr. 2024
Hello María,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

10/10 Excellent

Desiree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Manager le 14 févr. 2024
Hello Desiree,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 Horrible

Michael

Séjour de 1 nuit en février 2024
Réponse de Manager le 13 févr. 2024
Hello Michael, We're sorry to hear about your experience at our hotel. We would appreciate it if you could reach out to us directly with any specific feedback so that we can address the issues you encountered. We value guest satisfaction and would like to ensure that all our guests have a pleasant stay.

4/10 Médiocre

Travis

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
People was smoking weed inside the hotel they was making so much noise in front of my window and there was a camera in front of my window to confirm all of this and bit I had 2 kids staying with me while all of this is going on
Séjour de 4 nuits en janvier 2024
Réponse de Manager le 10 févr. 2024
Hello Travis,Thank you for bringing this concern to our attention. We take such matters seriously and apologize for any inconvenience caused. We encourage guests to report any disturbances immediately to our front desk, as our team is available 24/7 to address such issues promptly. We appreciate your feedback and will use it to improve our services.

2/10 Horrible

Leslie

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
While the room appeared to be clean, it didnt feel clean if you get me. The tubs drain drained slow so the water stayed in the yub for a bit. We had 1 washcloth in the room for a family of 4. I slept with my day clothes on and on top of the covers as I just didnt feel comfortable. I some to back pain due to the lumpy bed and it's uncomfortableness. A couple argued, cursed each other out and kicked one another out all night next door to us so that was heard all night outside. I awoke at 5am to a man walking back and forward in front of my door cursing and rapping loudly. The place reminded me of a place one may take a prostitute for a quick night of fun or maybe a drug exchange. I knew something was wrong when the lobby doorr was locked and I had to speak to the receptionist through a slot in the window to check in and get my card. NEVER AGAIN!
Séjour de 1 nuit en février 2024
Réponse de Manager le 6 févr. 2024
Hello Leslie, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We strive to provide a clean and comfortable environment for all our guests. Your feedback regarding the tub's drain, limited towels, and bed comfort will be shared with our team to ensure improvements are made. Please note that any disturbances caused by other guests are beyond our control, but we will continue to monitor and address noise issues. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

6/10 Satisfaisant

Theodore

Les points forts : Personnel et service
Les points faibles : Propreté
The tub and bathroom needed cleaning and one bed had hair in it
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 3 févr. 2024
Hello Theodore, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the cleanliness issues with our housekeeping team. Your comments are valuable in helping us improve our services. Thank you for bringing this to our attention.

2/10 Horrible

Andrea

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dirty rooms (2 rooms), appeared soiled linen. Had to clean up and sanitize the better of two rooms. Could only use on of the beds due to spotted linen. Great location and the staff were very accommodating. The place is old and needs a big overhaul. Very disappointed!
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Andrea, Thank you for taking the time to share your experience with us. We appreciate your kind words regarding our staff and location. We apologize for any inconveniences you encountered during your stay, and we appreciate your feedback regarding the cleanliness and condition of the rooms. We will certainly address these concerns with our housekeeping team to ensure that this does not happen in the future.

2/10 Horrible

Pairin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This Places is terrible never again they let your customers standing outside to check in in the cold weather they have lobby lock for private party. Have to check in in the weather room outside like a window check in but not drive-through be bad never again.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 31 janv. 2024
Hello Pairin, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable check-in experience for all our guests and we apologize if this was not the case for you. We appreciate your comment and will take it into consideration for future improvements.

4/10 Médiocre

Curtis

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
Water bugs in the room. Dead bug squashed under mini shampoo. So it was never cleaned or just ignored.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Curtis, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Horrible

levi

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Make sure you check reviews
The room was dirty (the comforters had stains on them, the floor dirty, the chair in was damaged, the room was had layers of dust on, the mini fridge was hastily cleaned but still dirty, stains on the walls, the wash area was the last straw. That's when I to change room. The 2nd room was no better than the first. I canceled my still.
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 23 janv. 2024
Hello levi, Thank you for taking the time to share your experience with us. We apologize for any inconveniences you encountered during your stay. We appreciate your feedback and will address the concerns raised to ensure a better experience for future guests. Should you have any further concerns, please reach out to our management team directly.

10/10 Excellent

Linton

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Linton,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back in the near future for another outstanding stay. Please feel free to reach out to us if you have any further questions or if there is anything else we can assist you with.

10/10 Excellent

Madison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 23 janv. 2024
Hello Madison,We are delighted to hear that you had a wonderful experience with us. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. We look forward to welcoming you back in the future!

2/10 Horrible

pamela

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room had absolutely no water pressure whatsoever for shower. The coffee maker not working and the door security to room was scary because even with the lock on door it kept cracking open when someone walks by. Requesting a FULL refund because this is not what I was expecting to come to traveling from Florida
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello pamela,We apologize for the inconvenience you experienced during your stay. It's unfortunate to hear about the issues you encountered with the water pressure, coffee maker, and door security. We understand your disappointment, however, we kindly ask you to reach out to our management team directly regarding your refund request. They will be better equipped to assist you in resolving this matter.

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Simon,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you had a pleasant experience with us. If there is anything specific you would like to share or discuss, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for an even better stay.

2/10 Horrible

Ashly

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Ashly, We apologize for any inconvenience you may have experienced during your stay. We would greatly appreciate it if you could please provide us with more details about your concerns so that we can address them directly. We value your feedback and strive to provide the best possible guest experience. Please reach out to our hotel directly so that we may assist you further.

2/10 Horrible

Brandon

Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Brandon, We're sorry to hear that you were less than satisfied with your recent stay. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. We appreciate your valuable feedback and hope to have the opportunity to improve your experience in the future.

4/10 Médiocre

Erin

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
It’s a crusty musty motel. Idk what else I can say. Got somewhere to lay my head down but felt gross staying there and showering there.
Réponse de Manager le 9 févr. 2024
Hello Erin,We apologize for any discomfort you may have experienced during your stay. We appreciate your feedback and will share it with our team for further improvement. We hope you will consider giving us another chance in the future.

2/10 Horrible

Lydia

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible service
Roaches in each room a few channels on the tv work. Went to management to move to another room nothing was done about it at all. I was told I had to leave out and stay in my car until 1 p.m when they gave my room away
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 janv. 2024
Hello Lydia,We apologize for any inconvenience you experienced during your stay. Our team strives to maintain high cleanliness standards, but we regret to hear about the issue you encountered. We will address this with the relevant departments for further improvement. Thank you for bringing this to our attention.

6/10 Satisfaisant

Heidelberg

Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 2 janv. 2024
Hello Heidelberg, We appreciate you taking the time to provide us with your rating. If there is anything specific you would like to share about your stay, please don't hesitate to reach out to us directly. We value your opinion and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Cindy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Manager le 9 févr. 2024
Hello Cindy,We are thrilled to hear that you had a wonderful experience during your stay with us! We appreciate your time in leaving such a positive rating. We look forward to welcoming you back again soon!

10/10 Excellent

Damian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 28 déc. 2023
Hello Damian,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another enjoyable stay!

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Was traveling just staying to rest. My room obviously wasn’t cleaned correctly there was clothes hanging in the bathroom behind the door when I arrived. People hanging out asking for money. For the price it was ok.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you may have experienced. We strive to maintain a clean and comfortable environment for all our guests. We appreciate your understanding and hope that you will consider staying with us again in the future.

2/10 Horrible

Deepak

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 16 déc. 2023
Hello Deepak,We apologize for any inconvenience you may have experienced during your stay. If you have any specific concerns or feedback, please feel free to reach out to us directly so that we can address them accordingly. We appreciate your time and the opportunity to make your stay more enjoyable.

6/10 Satisfaisant

Ian

Les points faibles : Propreté
Went for a a weekend of shows at The Mothership and rolled the dice on the most affordable spot around. You get what you pay for! This spot was a far cry from cozy but if you just need a place to crash after a long night of partying on the cheap they’ve got you covered.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 16 déc. 2023
Hello Ian,Thank you for choosing to stay with us during your weekend of shows at The Mothership. We appreciate your feedback and understanding that our affordable rates cater to those seeking a budget-friendly option. We strive to provide a comfortable and convenient stay for our guests. We hope you enjoyed your time in the city and had a great experience overall.

10/10 Excellent

Nikki

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Customer service is excellent. Nice environment. Comfortable beds. No complaints
Réponse de Manager le 16 déc. 2023
Hello Nikki,Thank you for taking the time to leave us a review! We are delighted to hear that you found our hotel clean and enjoyed our excellent customer service. It's great to know that you found our environment nice and our beds comfortable. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

4/10 Médiocre

Raymond

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It was close to the Mothership.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 13 déc. 2023
Hello Raymond, Thank you for choosing to stay with us during your visit to our area. We are delighted to hear that our location was convenient for your needs. We hope you had a pleasant stay and look forward to welcoming you back in the future.

4/10 Médiocre

Tyahna

Les points forts : Personnel et service
Les points faibles : Propreté
Unfortunately I had a very uncomfortable stay here. The non smoking rooms had a very heavy smoke smell, which caused an allergic reaction. The staff member at the front desk willingly changed the room, however, the second room was the exact same thing. The floors were very dirty. I wiped one small area with a towel and it turned black. And the linens had stains and burn marks. Very uncomfortable. I wanted to leave, but of course, no refunds.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello Tyahna, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team is committed to providing clean and comfortable accommodations, so we're disappointed to hear about the issues you encountered. We have shared your concerns with our housekeeping team to ensure these issues are addressed promptly. We value your business and hope you will give us another opportunity to provide you with a more satisfactory experience.

2/10 Horrible

Jimmy

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I’ve stayed at other properties in the same area and this was the worst experience that I’ve had. Minutes of entering the room, I saw a roach. The towels in the room were dirty and they weren’t enough towels. The floor in the room was not clean refrigerator in the room was not in the best condition. Bathroom was also not clean. Needless to say I will not be staying there again.
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello Jimmy, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Horrible

Christian

Les points faibles : Infrastructures et conditions de l’hébergement
Floor sticky like the last folks spilled juice everywhere
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello Christian, We apologize for any inconvenience you experienced with the condition of your floor during your stay. We strive to maintain a clean and comfortable environment for all our guests. Your feedback is greatly appreciated and will be shared with our housekeeping team for further attention.

2/10 Horrible

Tammy

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had to switch rooms several times... I will never stay there again
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello Tammy, We apologize for the inconvenience you experienced during your stay. We regret to hear that our room switching did not meet your expectations. We appreciate your feedback and will use it to improve our services. If you have any further concerns, please feel free to reach out to our management team directly. Thank you for bringing this to our attention.

6/10 Satisfaisant

JANET M.

Séjour de 4 nuits en novembre 2023
Réponse de Manager le 22 nov. 2023
Hello JANET M.,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

6/10 Satisfaisant

Cynthia

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Older property. Not well maintained.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Cynthia, We appreciate your feedback regarding our property. We apologize if the maintenance did not meet your expectations. We constantly strive to improve our facilities. Your comments will be shared with the management team for further review.

2/10 Horrible

Michael

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was not very clean
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 15 nov. 2023
Hello Michael, Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations during your stay. We appreciate your valuable input and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team directly.

8/10 Bien

Alfred

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient. A group of people were outside every night playing music
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 8 nov. 2023
Hello Alfred,Thank you for choosing our hotel for your recent stay. We apologize for any disturbance caused by the group playing music outside. It's important to us that our guests have a peaceful stay and we appreciate your feedback. We'll continue to monitor noise levels and address any issues that may arise to ensure a more peaceful environment for future guests.

4/10 Médiocre

Yolanda

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
When we arrived the towels and bed sheets were not clean. There are cobwebs throughout the room. You can hear the noise from outside and even other rooms. The paint on the walls is peeling. There is no fan in the shower area. Everything smells of cigarette smoke and weed.
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Hello Yolanda,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced. We strive to maintain the utmost cleanliness and comfort for our guests and regret to hear that we fell short in meeting your expectations. We appreciate your valuable feedback and will address these concerns with our team to ensure a better experience for future guests.

2/10 Horrible

Kia

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not Good
The conditions of the physical appearance of the hotel was poor. The hotel room smelled like cigarettes and appeared to feel “used”. It was so bad that my friends and I cancelled our stay and booked our stay at another hotel.
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 1 nov. 2023
Hello Kia, Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will pass it along to our team for further improvement. We strive to provide a comfortable and pleasant stay for all our guests.

2/10 Horrible

Russell

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
We saw the rooms and immediately booked a hotel somewhere else. The facility and rooms were not clean, the rooms are very small, the people walking around the property look suspicious, and there was usually an undesirable smell inside each room (cigarette or musty).
Réponse de Manager le 1 nov. 2023
Hello Russell, Thank you for providing your feedback. We apologize if our accommodations did not meet your expectations. We strive to maintain a clean and comfortable environment for all our guests. We appreciate your comments and will address your concerns with the appropriate teams for improvement.

2/10 Horrible

stacey

Had roaches and was not up to standards looked like a hotel for truckers
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 30 oct. 2023
Hello stacey,We sincerely apologize for any inconvenience you may have experienced during your stay. We take cleanliness and maintenance very seriously and have shared your feedback with the relevant department heads for further review. We strive to provide a comfortable environment for all our guests and appreciate your feedback.

8/10 Bien

Nannette

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
property appears ok a few un desirable residents but basically clean and has parking
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 22 oct. 2023
Hello Nannette,Thank you for sharing your feedback. We appreciate your compliments on the cleanliness of our property and the availability of parking. We apologize for any inconvenience caused by other guests. We value your stay and hope to welcome you back soon.