Avis sur Days Inn by Wyndham Hampton Near Coliseum Convention Center
Days Inn by Wyndham Hampton Near Coliseum Convention Center
1918 Coliseum Dr, Hampton, VA
Avis
6,0
5,8/10
Propreté
7,2/10
Personnel et service
5,4/10
Équipements
5,8/10
Infrastructures et conditions de l’hébergement
5,6/10
Écoresponsabilité
Avis
Voyage en famille
22 sept. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022
6/10 Satisfaisant
Amy
22 avr. 2024
Les points forts : Personnel et service
Amy
Séjour de 3 nuits en avril 2024
8/10 Bien
Lynnia
Voyage en couple
20 avr. 2024
Les points forts : Personnel et service
Lynnia
Séjour de 1 nuit en mars 2024
2/10 Horrible
Collin
Voyage en couple
15 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Collin
Séjour de 3 nuits en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Collin, We're sorry to hear about your experience. We take all feedback seriously and will address this with our team promptly. Should you have any further concerns, please don't hesitate to contact our management team directly.
4/10 Médiocre
Delmore
Voyage en famille
7 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Delmore
Séjour de 3 nuits en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Delmore, We regret to hear about your experience and appreciate your feedback. Our team strives to ensure all guests have a comfortable stay. For any concerns during your stay, please do not hesitate to contact our management directly to address them accordingly.
8/10 Bien
Bernett
Voyage en famille, Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bernett
Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
Hello Bernett,We are delighted to hear that you had a pleasant stay with us and enjoyed our clean rooms and comfortable beds. We understand that noise can sometimes be inevitable in a busy hotel environment with various guests. Your feedback is valuable to us, and we appreciate your understanding. We hope to welcome you and your family back soon.
2/10 Horrible
Dylan
21 mars 2024
Dylan
Séjour de 7 nuits en mars 2024
Réponse de Manager le 12 avr. 2024
Hello Dylan, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us.
6/10 Satisfaisant
Austin
Voyage en groupe, Voyage d’affaires
24 févr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Austin
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Austin,We appreciate your feedback and will share your comments with our team for future improvements. We are glad you found our staff helpful and the location convenient for dining options. Thank you for choosing to stay with us.
8/10 Bien
Sheri
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Sheri
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Sheri,We apologize for any inconvenience caused by the type of shower in your room. Guest feedback is valuable, please contact management to discuss your experience further.
4/10 Médiocre
Fabian
Voyage d’affaires, Voyage en couple
23 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Fabian
Séjour de 2 nuits en février 2024
Réponse de Manager le 24 févr. 2024
Hello Fabian,We are sorry to hear about your experience. Guest feedback is valuable to us for making improvements. For any future concerns, please do not hesitate to reach out to our management.
6/10 Satisfaisant
Maria margarita
20 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Maria margarita
Séjour de 2 nuits en février 2024
Réponse de Manager le 22 févr. 2024
Hello Maria margarita, We apologize for any inconvenience caused by the smoke smell in your non-smoking room. We recommend reaching out to our management team directly to address this matter further. Thank you for sharing your feedback with us.
8/10 Bien
María
Voyage en famille
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements
María
Séjour de 2 nuits en février 2024
Réponse de Manager le 20 févr. 2024
Hello María,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.
10/10 Excellent
Desiree
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Desiree
Séjour de 1 nuit en février 2024
Réponse de Manager le 14 févr. 2024
Hello Desiree,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
2/10 Horrible
Michael
10 févr. 2024
Michael
Séjour de 1 nuit en février 2024
Réponse de Manager le 13 févr. 2024
Hello Michael, We're sorry to hear about your experience at our hotel. We would appreciate it if you could reach out to us directly with any specific feedback so that we can address the issues you encountered. We value guest satisfaction and would like to ensure that all our guests have a pleasant stay.
4/10 Médiocre
Travis
9 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Travis
Séjour de 4 nuits en janvier 2024
Réponse de Manager le 10 févr. 2024
Hello Travis,Thank you for bringing this concern to our attention. We take such matters seriously and apologize for any inconvenience caused. We encourage guests to report any disturbances immediately to our front desk, as our team is available 24/7 to address such issues promptly. We appreciate your feedback and will use it to improve our services.
2/10 Horrible
Leslie
Voyage en famille avec de jeunes enfants
3 févr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Leslie
Séjour de 1 nuit en février 2024
Réponse de Manager le 6 févr. 2024
Hello Leslie, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We strive to provide a clean and comfortable environment for all our guests. Your feedback regarding the tub's drain, limited towels, and bed comfort will be shared with our team to ensure improvements are made. Please note that any disturbances caused by other guests are beyond our control, but we will continue to monitor and address noise issues. We appreciate your feedback and hope to have the opportunity to better serve you in the future.
6/10 Satisfaisant
Theodore
31 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Theodore
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 3 févr. 2024
Hello Theodore, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the cleanliness issues with our housekeeping team. Your comments are valuable in helping us improve our services. Thank you for bringing this to our attention.
2/10 Horrible
Andrea
30 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Andrea
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Andrea, Thank you for taking the time to share your experience with us. We appreciate your kind words regarding our staff and location. We apologize for any inconveniences you encountered during your stay, and we appreciate your feedback regarding the cleanliness and condition of the rooms. We will certainly address these concerns with our housekeeping team to ensure that this does not happen in the future.
2/10 Horrible
Pairin
29 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pairin
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 31 janv. 2024
Hello Pairin, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable check-in experience for all our guests and we apologize if this was not the case for you. We appreciate your comment and will take it into consideration for future improvements.
4/10 Médiocre
Curtis
Voyage d’affaires
24 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Curtis
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 27 janv. 2024
Hello Curtis, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
2/10 Horrible
levi
Voyage en groupe
21 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Make sure you check reviews
levi
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 23 janv. 2024
Hello levi, Thank you for taking the time to share your experience with us. We apologize for any inconveniences you encountered during your stay. We appreciate your feedback and will address the concerns raised to ensure a better experience for future guests. Should you have any further concerns, please reach out to our management team directly.
10/10 Excellent
Linton
21 janv. 2024
Linton
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 1 févr. 2024
Hello Linton,Thank you for choosing our hotel for your recent stay. We are thrilled to hear that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back in the near future for another outstanding stay. Please feel free to reach out to us if you have any further questions or if there is anything else we can assist you with.
10/10 Excellent
Madison
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Madison
Séjour de 2 nuits en janvier 2024
Réponse de Manager le 23 janv. 2024
Hello Madison,We are delighted to hear that you had a wonderful experience with us. If there is anything else we can do to make your next visit even better, please do not hesitate to let us know. We look forward to welcoming you back in the future!
2/10 Horrible
pamela
Voyage d’affaires
16 janv. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
pamela
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello pamela,We apologize for the inconvenience you experienced during your stay. It's unfortunate to hear about the issues you encountered with the water pressure, coffee maker, and door security. We understand your disappointment, however, we kindly ask you to reach out to our management team directly regarding your refund request. They will be better equipped to assist you in resolving this matter.
8/10 Bien
Simon
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simon
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Simon,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you had a pleasant experience with us. If there is anything specific you would like to share or discuss, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future for an even better stay.
2/10 Horrible
Ashly
14 janv. 2024
Ashly
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 17 janv. 2024
Hello Ashly, We apologize for any inconvenience you may have experienced during your stay. We would greatly appreciate it if you could please provide us with more details about your concerns so that we can address them directly. We value your feedback and strive to provide the best possible guest experience. Please reach out to our hotel directly so that we may assist you further.
2/10 Horrible
Brandon
7 janv. 2024
Brandon
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Brandon, We're sorry to hear that you were less than satisfied with your recent stay. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. We appreciate your valuable feedback and hope to have the opportunity to improve your experience in the future.
4/10 Médiocre
Erin
Voyage en couple
5 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Erin
Réponse de Manager le 9 févr. 2024
Hello Erin,We apologize for any discomfort you may have experienced during your stay. We appreciate your feedback and will share it with our team for further improvement. We hope you will consider giving us another chance in the future.
2/10 Horrible
Lydia
Voyage d’affaires
4 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible service
Lydia
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 janv. 2024
Hello Lydia,We apologize for any inconvenience you experienced during your stay. Our team strives to maintain high cleanliness standards, but we regret to hear about the issue you encountered. We will address this with the relevant departments for further improvement. Thank you for bringing this to our attention.
6/10 Satisfaisant
Heidelberg
31 déc. 2023
Les points forts : Équipements
Heidelberg
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 2 janv. 2024
Hello Heidelberg, We appreciate you taking the time to provide us with your rating. If there is anything specific you would like to share about your stay, please don't hesitate to reach out to us directly. We value your opinion and hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Cindy
Voyage en groupe
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindy
Réponse de Manager le 9 févr. 2024
Hello Cindy,We are thrilled to hear that you had a wonderful experience during your stay with us! We appreciate your time in leaving such a positive rating. We look forward to welcoming you back again soon!
10/10 Excellent
Damian
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Damian
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 28 déc. 2023
Hello Damian,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another enjoyable stay!
2/10 Horrible
Voyageur vérifié
Voyage en famille
18 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 déc. 2023
Dear Guest, Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience you may have experienced. We strive to maintain a clean and comfortable environment for all our guests. We appreciate your understanding and hope that you will consider staying with us again in the future.
2/10 Horrible
Deepak
Voyage en couple
15 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deepak
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 16 déc. 2023
Hello Deepak,We apologize for any inconvenience you may have experienced during your stay. If you have any specific concerns or feedback, please feel free to reach out to us directly so that we can address them accordingly. We appreciate your time and the opportunity to make your stay more enjoyable.
6/10 Satisfaisant
Ian
15 déc. 2023
Les points faibles : Propreté
Ian
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 16 déc. 2023
Hello Ian,Thank you for choosing to stay with us during your weekend of shows at The Mothership. We appreciate your feedback and understanding that our affordable rates cater to those seeking a budget-friendly option. We strive to provide a comfortable and convenient stay for our guests. We hope you enjoyed your time in the city and had a great experience overall.
10/10 Excellent
Nikki
Voyage en famille avec de jeunes enfants
15 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nikki
Réponse de Manager le 16 déc. 2023
Hello Nikki,Thank you for taking the time to leave us a review! We are delighted to hear that you found our hotel clean and enjoyed our excellent customer service. It's great to know that you found our environment nice and our beds comfortable. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
4/10 Médiocre
Raymond
10 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Raymond
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 13 déc. 2023
Hello Raymond, Thank you for choosing to stay with us during your visit to our area. We are delighted to hear that our location was convenient for your needs. We hope you had a pleasant stay and look forward to welcoming you back in the future.
4/10 Médiocre
Tyahna
5 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Tyahna
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello Tyahna, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team is committed to providing clean and comfortable accommodations, so we're disappointed to hear about the issues you encountered. We have shared your concerns with our housekeeping team to ensure these issues are addressed promptly. We value your business and hope you will give us another opportunity to provide you with a more satisfactory experience.
2/10 Horrible
Jimmy
Voyage en famille avec de jeunes enfants
4 déc. 2023
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jimmy
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello Jimmy, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
2/10 Horrible
Christian
3 déc. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 déc. 2023
Hello Christian, We apologize for any inconvenience you experienced with the condition of your floor during your stay. We strive to maintain a clean and comfortable environment for all our guests. Your feedback is greatly appreciated and will be shared with our housekeeping team for further attention.
2/10 Horrible
Tammy
Voyage en famille
28 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tammy
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 30 nov. 2023
Hello Tammy, We apologize for the inconvenience you experienced during your stay. We regret to hear that our room switching did not meet your expectations. We appreciate your feedback and will use it to improve our services. If you have any further concerns, please feel free to reach out to our management team directly. Thank you for bringing this to our attention.
6/10 Satisfaisant
JANET M.
20 nov. 2023
JANET M.
Séjour de 4 nuits en novembre 2023
Réponse de Manager le 22 nov. 2023
Hello JANET M.,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.
6/10 Satisfaisant
Cynthia
18 nov. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 21 nov. 2023
Hello Cynthia, We appreciate your feedback regarding our property. We apologize if the maintenance did not meet your expectations. We constantly strive to improve our facilities. Your comments will be shared with the management team for further review.
2/10 Horrible
Michael
12 nov. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was not very clean
Michael
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 15 nov. 2023
Hello Michael, Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of expectations during your stay. We appreciate your valuable input and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team directly.
8/10 Bien
Alfred
5 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alfred
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 8 nov. 2023
Hello Alfred,Thank you for choosing our hotel for your recent stay. We apologize for any disturbance caused by the group playing music outside. It's important to us that our guests have a peaceful stay and we appreciate your feedback. We'll continue to monitor noise levels and address any issues that may arise to ensure a more peaceful environment for future guests.
4/10 Médiocre
Yolanda
Voyage en groupe
3 nov. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Yolanda
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 5 nov. 2023
Hello Yolanda,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have experienced. We strive to maintain the utmost cleanliness and comfort for our guests and regret to hear that we fell short in meeting your expectations. We appreciate your valuable feedback and will address these concerns with our team to ensure a better experience for future guests.
2/10 Horrible
Kia
Voyage en groupe
30 oct. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not Good
Kia
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 1 nov. 2023
Hello Kia, Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will pass it along to our team for further improvement. We strive to provide a comfortable and pleasant stay for all our guests.
2/10 Horrible
Russell
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
30 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Russell
Réponse de Manager le 1 nov. 2023
Hello Russell, Thank you for providing your feedback. We apologize if our accommodations did not meet your expectations. We strive to maintain a clean and comfortable environment for all our guests. We appreciate your comments and will address your concerns with the appropriate teams for improvement.
2/10 Horrible
stacey
29 oct. 2023
stacey
Séjour de 3 nuits en octobre 2023
Réponse de Manager le 30 oct. 2023
Hello stacey,We sincerely apologize for any inconvenience you may have experienced during your stay. We take cleanliness and maintenance very seriously and have shared your feedback with the relevant department heads for further review. We strive to provide a comfortable environment for all our guests and appreciate your feedback.
8/10 Bien
Nannette
Voyage en famille avec de jeunes enfants
20 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nannette
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 22 oct. 2023
Hello Nannette,Thank you for sharing your feedback. We appreciate your compliments on the cleanliness of our property and the availability of parking. We apologize for any inconvenience caused by other guests. We value your stay and hope to welcome you back soon.