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Avis sur Romer Hell's Kitchen

4 out of 5
Romer Hell's Kitchen
851 8th Ave, New York, NY

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 511 avis sur 702." "
Note des voyageurs de 8 (Bien), d’après 145 avis sur 702." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 702." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 702." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 702." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Francis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in a great location. Cozy room but typical of NY. Would go again.
Séjour de 4 nuits en mars 2024
Réponse de Chris le 25 mars 2024
Thank you for staying with us.

10/10 Excellent

Marie-Josee

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien situé! Déjeuner inclus, courtoisie du personnel, stationnement, inclus 2h de location de vélo. C’était parfait, je recommande!!!
Séjour de 4 nuits en mars 2024
Réponse de Managing Director le 14 mars 2024
Dear Marie-Josee, We are very glad you chose to stay with us at Romer Hell's Kitchen. It is fantastic to read you loved not only our excellent service but also our convenient location and bike rental facility. Thank you for recommending us, and we look forward to welcoming you back soon. Take care, Barb ChristophManaging Director

10/10 Excellent

Claudia

Séjour de 4 nuits en mars 2024
Réponse de Managing Director le 31 mars 2024
Dear Claudia, We are happy you chose Romer Hell's Kitchen for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Take care, Barb ChristophManaging Director

10/10 Excellent

Stéphanie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un des beaux hôtels dans cette gamme de prix. Les chambres sont spacieuses et confortables. Emplacement de choix près de tout. J’y retournerais sans hésiter!
Réponse de Managing Director le 8 mars 2024
Dear Stéphanie, We are delighted you chose Romer Hell's Kitchen for your recent visit, and it is fantastic to read all of the great things you loved about our hotel. We appreciate you mentioning our well-appointed rooms and convenient location, all at affordable rates. We look forward to seeing you again soon!Take care, Barb ChristophManaging Director

10/10 Excellent

Famille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon hôtel
Séjour de 7 nuits en février 2024
Réponse de Managing Director le 26 févr. 2024
Dear Famille,Thank you for the wonderful review of Romer Hell's Kitchen. We are thrilled to read about your stay and how much you enjoyed our well-kept property. Thank you once more; we look forward to hosting you again on your next visit. Take care, Barb ChristophManaging Director

10/10 Excellent

Simon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cet hôtel récemment rénové est très bien localisé. La chambre était confortable, belle et très propre. Tout le personnel a été très serviable et accueillant. Prix raisonnable. J'y retournerais.
Séjour de 2 nuits en février 2024
Réponse de Managing Director le 21 févr. 2024
Dear Simon,We are happy you had an excellent stay at Romer Hell's Kitchen. We are thrilled to read you loved our well-appointed rooms and excellent service, all at affordable rates. We look forward to the opportunity to welcome you back for another pleasant and comfortable stay. Take care, Barb ChristophManaging Director

10/10 Excellent

Louis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really likes how close it was to everthing in NYC, while being a calm and cozy hotel!
Séjour de 3 nuits en décembre 2023
Réponse de Managing Director le 5 févr. 2024
Dear Louis, Thank you for choosing Romer Hell's Kitchen and for the review. Just west of Broadway and a short walk to the waterfront, we love that you enjoyed our great location in the colorful neighborhood of Hell's Kitchen. Thank you for being our guest, and we look forward to your next visit.Take care, Barb ChristophManaging Director

10/10 Excellent

katherine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good option
Séjour de 3 nuits en février 2024
Réponse de Managing Director le 5 févr. 2024
Dear Katherine, It was a pleasure to read your kind review of the Romer Hell's Kitchen. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit our area.Take care, Barb ChristophManaging Director

8/10 Bien

Olivier

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Correct
Hotel très bien situé, proche des stations de métro et à une rue de Times square. La chambre était correcte, la salle de bain un peu petite. L'isolation des fenêtres est minime, le froid passe et le chauffage de la chambre ne fonctionnait pas les 2 premiers jours. Le personnel est gentil dans l'ensemble. Le petit déjeuner est très minimaliste (juste boissons à base de café, viennoiseries et fruits. Pas de chocolat chaud pour les enfants)
Séjour de 7 nuits en décembre 2023
Réponse de Barb Christoph Managing Director le 11 janv. 2024
Dear Olivier, Thank you for staying with us at Romer Hell's Kitchen and for sharing your feedback with us. Just west of Broadway and a short walk to the waterfront, we love that you enjoyed our great location in the colorful neighborhood of Hell's Kitchen. However, we regret not meeting all of your expectations and apologize for the issues you experienced in your room. We will address your concerns with the appropriate teams to ensure such events are not repeated. We are also sorry for your disappointment with the breakfast, and we will share your comments with our culinary team to see what we can do better. We look forward to welcoming you back soon.Take care, Barb ChristophManaging Director

10/10 Excellent

Clarence

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Managing Director le 5 janv. 2024
Dear Clarence,We are happy you chose Romer Hell's Kitchen for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Take care, Barb ChristophManaging Director

8/10 Bien

Xavier

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Séjour de 2 nuits en décembre 2023
Réponse de Managing Director le 4 janv. 2024
Dear Xavier, We appreciate your gracious rating about your stay at Romer Hell's Kitchen. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Take care, Barb ChristophManaging Director

10/10 Excellent

Valérie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023
Réponse de Managing Director le 30 déc. 2023
Dear Valérie, Happy Holidays! Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Romer Hell's Kitchen, and we look forward to welcoming you again soon.Take care, Barb ChristophManaging Director

8/10 Bien

Christopher

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en décembre 2023
Réponse de Managing Director le 29 déc. 2023
Dear Christopher, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Romer Hell's Kitchen look forward to your next visit.Take care, Barb ChristophManaging Director

10/10 Excellent

Isis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emplacement ideal pour rayonner dans Manhattan. Nombreux sites accessibles à pieds. Bus et métro à proximité. Restaurants accessibles à pieds. Très confortable et entièrement rénové. Personnel agréable
Séjour de 5 nuits en novembre 2023
Réponse de Chris le 29 nov. 2023
Thank you for your gracious review. We hope to welcome you back soon.

10/10 Excellent

ODILE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon hôtel propre et personnel aimable bien situé Très satisfaisant
Séjour de 6 nuits en novembre 2023
Réponse de Managing Director le 15 nov. 2023
Dear Odile, Thank you for evaluating your stay at Romer Hell's Kitchen and for your perfect rating. We are delighted to learn that you loved our well-kept property along with devoted associates and great location. It was a pleasure having you, and we hope to see you again on your next visit to the area.Take care, Barb ChristophManaging Director

8/10 Bien

Pierre-Jean

Très bien placé pour aller sur Times Square pens station central parc 1800 euros 3 jours pas donné
Séjour de 2 nuits en septembre 2023
Réponse de Chris le 27 sept. 2023
Thank you for your gracious review.

8/10 Bien

Yuki

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was fantastic. Just one block from the subway station, a few minute walk to Central Park, MoMa, Times Square, theaters, so many restaurants, cafes, and shops. The hotel has warm atmosphere, tasteful decor, friendly service, and comfortable beds. The service is minimal, yet it feels upscale. The pillows were too tall for our taste, but we used cushions on the couch and it worked. We would stay there again.
Séjour de 6 nuits en avril 2024
Réponse de Chris le 18 avr. 2024
Thank you for your gracious review.

10/10 Excellent

Peter, London

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this hotel and the little attentions to detail. Had a suite which included a record player and an artists easel with pencils and a picture to colour in. Such a nice idea, my partner loved chilling out in the evening being creative. Staff were very helpful and we would definitely return next time we are in NYC
Séjour de 4 nuits en avril 2024
Réponse de Managing Director le 18 avr. 2024
Dear Peter, Thank you for staying with us! We are thrilled to read you loved our property and your well-appointed suite. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you again for your generous comments. We look forward to your next stay at Romer Hell's Kitchen.Take care, Barb Christoph,Managing Director

10/10 Excellent

Dean

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 7 nuits en avril 2024
Réponse de Managing Director le 18 avr. 2024
Dear Dean, We are thrilled you had an excellent stay at Romer Hell's Kitchen, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Take care, Barb Christoph,Managing Director

8/10 Bien

Katja

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Managing Director le 18 avr. 2024
Dear Katja, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Romer Hell's Kitchen; we hope to see you again soon. Take care, Barb Christoph,Managing Director

8/10 Bien

James, Lafayette

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The overall facility and location were fantastic. My wife thought that our room AC was loud and would not cool the room as cold as she would have liked. The doormen were awesome but the front desk staff member that checked us in did not stand out as excellent. Overall we had a very nice stay and I would recommend!
Séjour de 1 nuit en avril 2024
Réponse de Managing Director le 17 avr. 2024
Dear James, Thank you for your kind review and for recommending us. We are happy to read you loved our colorful location and the service provided by the associates you mentioned. However, we are sorry for any inconvenience caused due to the A/C unit in your room. We will certainly share your concerns with our maintenance team to take corrective actions. Moreover, your comments regarding our front desk staff show that we have room for improvement, and we assure you we will be more diligent going forward. Thank you again, we look hope to welcome you and your wife back soon to Romer Hell's Kitchen.Take care, Barb Christoph,Managing Director

10/10 Excellent

Daniel, Chester

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Managing Director le 18 avr. 2024
Dear Daniel, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Romer Hell's Kitchen. We hope to have the pleasure of doing so again on your next visit to New York.Take care, Barb Christoph,Managing Director

10/10 Excellent

Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to everything but far enough away to be quite and very friendly staff
Séjour de 5 nuits en avril 2024
Réponse de Managing Director le 16 avr. 2024
Dear Lee, Thank you for including Romer Hell's Kitchen in your travel plans! We appreciate you mentioning our excellent service and location. Thank you again for your review. We hope to see you soon.Take care, Barb Christoph,Managing Director

8/10 Bien

Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Managing Director le 14 avr. 2024
Dear Christophe, Thanks for the nice rating! We are delighted your time at Romer Hell's Kitchen was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Take care, Barb Christoph,Managing Director

10/10 Excellent

Gavin

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Great hotel. Good location. Super quiet. Lovely staff
Séjour de 8 nuits en avril 2024
Réponse de Managing Director le 13 avr. 2024
Dear Gavin, Thank you for your positive feedback. We are pleased to hear that you had a great experience at Romer Hell's Kitchen and appreciated it's convenient location. It is wonderful to know that you found our surroundings quiet and our staff lovely. Your comments mean a lot to us, and we look forward to welcoming you back for another enjoyable stay.Take care, Barb Christoph,Managing Director

10/10 Excellent

Jacqueline

Séjour de 3 nuits en avril 2024
Réponse de Managing Director le 12 avr. 2024
Dear Jacqueline, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Romer Hell's Kitchen; we hope to see you again soon. Take care, Barb Christoph,Managing Director

10/10 Excellent

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at Romer is fantastic. From the doormen to the front desk agents to housekeeping - everyone is so kind & accommodating. The hotel is in a great location & very walkable to Time’s Square & good restaurants and bars. Would definitely stay there again.
Séjour de 1 nuit en avril 2024
Réponse de Managing Director le 11 avr. 2024
Dear Jacqueline, Thank you for the outstanding review! We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Take care, Barb Christoph,Managing Director

8/10 Bien

Anika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die Unterkunft war schön und stilvoll eingerichtet. Die Anbindung zur Metro war perfekt. Der Times Square und der Broadway waren in nur wenigen Gehminuten erreichbar. Das Frühstück würde ich nicht nochmal dazu buchen, da es sich nicht um ein klassisches Frühstück im Sinne eines Buffets handelt, sondern lediglich um ein Art Café, in dem man sich einen Kaffee und ein Croissant holen kann. Das war bei Expedia leider nicht korrekt angegeben. Hier stand, es würde sich um ein "kontinentales Frühstück "handeln. Dem ist mit nichten so.
Séjour de 7 nuits en mars 2024
Réponse de Managing Director le 11 avr. 2024
Dear Anika, Thank you for your kind review! We couldn't agree more that our ideal location, combined with outstanding accommodations, makes Romer Hell's Kitchen an excellent choice when visiting this area. However, we are unhappy to read you were not pleased with the breakfast. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. We hope to see you again soon.Take care, Barb Christoph,Managing Director

10/10 Excellent

Craig

Fantastic hotel in a great location.
Séjour de 5 nuits en avril 2024
Réponse de Chris le 10 avr. 2024
Thank you for your gracious words.

8/10 Bien

Ellie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and lovely lobby and rooms
Séjour de 4 nuits en avril 2024
Réponse de Chris le 10 avr. 2024
Thank you for your gracious words.

8/10 Bien

maegan

It was clean and convient
Séjour de 3 nuits en mars 2024
Réponse de Managing Director le 10 avr. 2024
Dear Maegan, Thank you for taking the time to share your feedback with us. It is truly gratifying to know that you appreciated the immaculate condition of Romer Hell's Kitchen and our location. Maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. We look forward to hosting you again soon!Take care,Barb Christoph,Managing Director

10/10 Excellent

Joshua

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel itself was amazing, we would thoroughly recommend to anyone visiting New York. The rooms were incredibly spacious and very well decorated. The only slight issue for us was the noise outside the property as we were in a room facing out onto the busy street. The noise of the subway was also noticeable. However, we would still thoroughly recommend.
Séjour de 4 nuits en avril 2024
Réponse de Managing Director le 9 avr. 2024
Dear Joshua, Thank you for choosing Romer Hell's Kitchen and for recommending us. We are happy to read you loved our well-appointed rooms and had a great time at our property. However, please accept our apologies for the noise disturbances you experienced from nearby guests. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to try and resolve any comfort issues, including relocation whenever possible. Thank you again for your review. We look forward to your next visit!   Take care, Barb Christoph,Managing Director

8/10 Bien

Lynette

Voyage en famille
Les points forts : Propreté et personnel et service
Room near elevator very loud. One elevator out of service- took a long time going up or down...TV had a line going down the screen. A pretty decent hotel for expensive NY. $40 resort fee was steep did not use. They did let us check in early at 2:00pm, and staff were very professional and accommodating. Easy walk to our show at Broadway Theater, and I felt very safe the whole time. Parking very easy and right next store. Would recommend for convenience.
Séjour de 1 nuit en avril 2024
Réponse de Managing Director le 8 avr. 2024
Dear Lynette, Thank you for your excellent review of Romer Hell's Kitchen and for recommending us. We are glad you loved not only our parking facility and location but also the excellent service. We will certainly share your concerns regarding our TV and elevators with our maintenance team to take corrective actions. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Take care, Barb Christoph,Managing Director

10/10 Excellent

Matthew Thomas, Waseca

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and amazing. Property was in great condition also. It is conveniently located to Times Square, broadway theaters, and subways to countless other destinations.
Séjour de 3 nuits en avril 2024
Réponse de Managing Director le 8 avr. 2024
Dear Matthew, Thank you for choosing Romer Hell's Kitchen and taking the time to post a review. We appreciate you highlighting our excellent service and location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. Thank you again for your review. We look forward to your next visit!   Take care, Barb Christoph,Managing Director

8/10 Bien

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at Romer Hell's Kitchen. The hotel itself was nice, the lobby smart and with plenty of seating and the room we had was facing away from the main road and was quiet (rooms facing 8th Avenue might get more noise). It was nicely done-out and comfortable. The bathroom was slightly on the small side but perfectly fine. It's in a great location for our needs, a short walk from various subway stations and not that far from the edge of Times Square (Wicked is a short walk away and acts as a good landmark to look out for if you get a bit lost). I would recommend this hotel and would happily stay there again. I've given it four rather than five stars because there's no restaurant, and the on-site cafe leaves a little to be desired. The staff aren't especially friendly, the food offer is poor and some of the drinks aren't great. I'm not sure where breakfast is meant to be (we didn't choose it as it was pricey), but if it's at the cafe I'd feel short-changed. But there are plenty of breakfast options nearby, including Starbucks a two minute walk away.
Séjour de 6 nuits en mars 2024
Réponse de Managing Director le 8 avr. 2024
Dear Neil, Thank you for choosing to stay at Romer Hell's Kitchen. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. It is also great to read you loved our well-appointed rooms and had an enjoyable time while you were here. However, we are also sorry for your disappointment with the food we serve, and we will address this with our food and beverages team to see where we can improve. We hope you are already planning another visit our way. Thank you again for your feedback!Take care, Barb ChristophManaging Director

10/10 Excellent

ANNA MARIA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Managing Director le 9 avr. 2024
Dear Anna, We are happy you chose Romer Hell's Kitchen for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Take care, Barb Christoph,Managing Director

10/10 Excellent

Erin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect stay for our quick trip to NYC. Clean, quiet- when you enter the lobby after a long busy day you feel as though you’ve found an oasis. Every staff member we encountered was helpful and friendly. Our rooms were clean and had all we needed. Easy walk to times square, central park, Rock Center. Subway station right across the street. If you’re thinking of booking Romer but not quite sure yet, here's your sign to just do it!
Réponse de Chris le 7 avr. 2024
Thank you for your gracious review.

10/10 Excellent

Melissa

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and easy to walk anywhere.
Séjour de 5 nuits en mars 2024
Réponse de Managing Director le 7 avr. 2024
Dear Melissa, Thank you for taking the time to provide feedback about your stay at Romer Hell's Kitchen. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. Thank you very much! Please come and see us again the next time you are in New York.Take care, Barb Christoph,Managing Director

10/10 Excellent

Fabienne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice neighborhood with lots of restaurants and well connected to public transport (subway). Stylish rooms with very comfortable beds, and a beautiful and cozy lobby to stay.
Séjour de 7 nuits en mars 2024
Réponse de Managing Director le 7 avr. 2024
Dear Fabienne, Thank you for taking the time to leave such wonderful feedback about Romer Hell's Kitchen. It is also great to read that you loved our location close to the subway and many points of interest. We are even thrilled to know that our well-appointed rooms, along with the comfortable beds, made your stay a perfect one. We appreciate your great comments and hope to have you as our guest again soon.Take care, Barb Christoph,Managing Director

10/10 Excellent

Brianne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful location; great rooms!
Séjour de 3 nuits en avril 2024
Réponse de Managing Director le 6 avr. 2024
Dear Brianne, Thank you for choosing Romer Hell's Kitchen. We are glad you had a perfect stay and that our well-kept accommodations met your expectations. Our colorful neighborhood is known for its cozy restaurants and entertainment, and it is wonderful to hear how much you enjoyed exploring the area! Thank you for being our guest; we look forward to your next visit.Take care, Barb ChristophManaging Director

10/10 Excellent

Betty, SUMMERVILLED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a very convenient location and the hotel was phenomenal!
Séjour de 2 nuits en mars 2024
Réponse de Managing Director le 5 avr. 2024
Dear Betty, Thank you for choosing Romer Hell's Kitchen and taking the time to post a review. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. Thank you again for your review. We hope to see you soon!Take care, Barb Christoph,Managing Director

10/10 Excellent

Krizl

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff and beautiful design details
Séjour de 1 nuit en avril 2024
Réponse de Managing Director le 4 avr. 2024
Dear Krizl, Thank you for sharing your experience and highlighting the key features of our hotel. We appreciate you mentioning our excellent service and well-designed property. Thank you again; we look forward to welcoming you back to Romer Hell's Kitchen.Take care, Barb Christoph,Managing Director

10/10 Excellent

Fabian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lugar bien ubicado
Séjour de 13 nuits en mars 2024
Réponse de Chris le 3 avr. 2024
Thank you for your gracious review.

10/10 Excellent

Emmanuel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ide definitely go back . Great staff! Excellent service.
Séjour de 4 nuits en janvier 2024
Réponse de Chris le 3 avr. 2024
Thank you for your gracious review and for staying with us.

8/10 Bien

Arturo

Voyage en famille
Kind personnel
Séjour de 8 nuits en mars 2024
Réponse de Managing Director le 3 avr. 2024
Dear Arturo, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we look forward to sharing your comments with our team. Thank you again for choosing Romer Hell's Kitchen. We hope to welcome you again soon.Take care, Barb Christoph,Managing Director

10/10 Excellent

LETICIA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extraordinario!
Séjour de 3 nuits en mars 2024
Réponse de Managing Director le 2 avr. 2024
Dear Leticia, We are delighted you enjoyed your stay at Romer Hell's Kitchen. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Take care, Barb ChristophManaging Director

10/10 Excellent

mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024
Réponse de Chris le 3 avr. 2024
Thank you for your gracious review and for staying with us.

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our stay at Romer Hell’s Kitchen. Our room was spacious and clean - looked just like in the pictures. Staff at the hotel were friendly and efficient - especially at the front desk and concierge. Location of the hotel was fabulous - very close to Gershwin Theatre - walking distance to Times Square, Central Park and subway. We would definitely stay here again.
Séjour de 2 nuits en mars 2024
Réponse de Managing Director le 2 avr. 2024
Dear Sharon, Thank you for reviewing your stay at Romer Hell's Kitchen. Being so close to Gershwin Theatre, Times Square, Central Park, and Subway is a wonderful asset, and we are glad this enhanced your visit. It is also nice to see that our well-appointed rooms and excellent service worked well for you and made your time with us even more memorable. Your review means the world to us! Thank you again, and we look forward to welcoming you back soon. Take care, Barb ChristophManaging Director

8/10 Bien

Christian

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top Lage. Sauber und ganz nah an U- Bahn und Time Square.
Séjour de 1 nuit en mars 2024
Réponse de Managing Director le 2 avr. 2024
Dear Christian, Thank you for the wonderful comments regarding your time at Romer Hell's Kitchen. We appreciate you highlighting our location close to the subway station, Time Square, the waterfront, cozy restaurants, and entertainment nearby. We hope to welcome you back soon for another enjoyable stay.Take care, Barb Christoph,Managing Director

10/10 Excellent

Sooyoung

Séjour de 2 nuits en mars 2024
Réponse de Managing Director le 1 avr. 2024
Dear Sooyoung, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Romer Hell's Kitchen. We hope to have the pleasure of doing so again on your next visit.Take care, Barb Christoph,Managing Director