Les notes se basent sur un nombre total de 289 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,4 sur 5
Recommandé par 98 % des clients
4,6 Propreté de la chambre
4,4 Services et personnel
4,5 Confort de la chambre
4,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde mississippi

nice hotel- little far from french quarters

Publié le 17 nov. 2014
nice hotel-little far from french quarters but we did walk to it
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde white salmon washington

Great location

Publié le 16 nov. 2014
Bar staff not very friendly. Bad service. The rest of the stay was good.
3 sur 5
par un voyageur vérifié

Publié le 11 nov. 2014
price is too high, no room is worth 489.00 a night, but especially the room we had, requested a king bed, instead had two small double beds !! TOO PRICEY
Commentaire laissé par : Direction de l'hôtel
19 nov. 2014 par Hotel Management, Direction de l'hôtel
Thank you for sharing your concerns. When a room preference is fully committed we will allow reservations to be made with a request. At the time your reservation was created, the hotel was fully committed on guaranteed king rooms. However, we still allow our guests to note their preference, should that room type become available. It was our pleasure to host you during your time in New Orleans and we hope we have the opportunity to exceed your expectations in the future.
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Out of Wash Cloths

Publié le 16 sept. 2014
Les + : Good location
Les - : Starbucks served cold deserts even the Muffins, cakes, etc. were served cold. Not good at all!
Situation : Lots of thing to do surrounding the hotel
Good other than the hotel ran of of wash cloths on our last day.
5 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 16 sept. 2014 sur Hotels.com
3 sur 5
Recommandé
par Kathy Mathersde Washington, D.C.

Nice modern hotel, but sub-par food

Publié le 11 sept. 2014 sur Hotels.com
The hotel is modern, clean and located near shopping, the Convention Center, Casinos etc. Staff was very friendly and efficient. Two concerns that marred an otherwise excellent stay were the quality of the room service food and the cable/satellite TV service which kept locking up. As a woman travelling alone on business, I probably rely on both of these more than the average New Orleans visitor, but for a hotel of this caliber, I expect better.
Commentaire laissé par : Direction de l'hôtel
29 nov. 2014 par Hotel Management, Direction de l'hôtel
Dear Kathy, I'm glad you enjoyed the location, look and feel of our hotel! I'm also glad to hear our team was friendly and efficient. I already shared your comments about the quality of food in room service to our Executive Chef. We pride ourselves on quality food and its clear you didn't have that experience. I'm not sure what happened with your TV signal. We rarely have issues with TV reception? I hope you will give us another opportunity to host you in the future! Paul Reggio Director of Hotel Operations
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Charleston, SC

Hotel was right across street from convention.

Publié le 7 sept. 2014
Enjoyed being at hotel. Great location. Staff by professionals.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde New York

College Drop Off

Publié le 26 août 2014
We were bringing my daughter to drop her off at Tulane and randomly picked a hotel off your site. Warehouse district was very cool place. The staff we saw were the desk staff who were fine. And the bellmen were very friendly and helpful. We didn't like having to pay for the parking. We drove around several nights looking for a spot. Free parking would be nice!!!
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Decent hotel for a good price

Publié le 17 août 2014
Location excellent, staff wonderful and room fine, although common areas a bit run down.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 11 août 2014
My wife and I had a great stay. The staff was really helpful and easy to deal with.