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Avis sur Mykonos Blu Grecotel Boutique Resort

5 out of 5
Mykonos Blu Grecotel Boutique Resort
Psarou, Mykonos, Mykonos Island

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 181 avis sur 235." "
Note des voyageurs de 8 (Bien), d’après 33 avis sur 235." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 235." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 235." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 235." "

9,2/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

OLIVIER

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Superbe hôtel, personnel parfait, vue magnifique et plage superbe.
Séjour de 8 nuits en octobre 2023
Réponse de Vassilis Ouranos le 1 nov. 2023
Dear Olivier,Thank you for the 5 star rating, we are so grateful you had such a pleasant stay in Grecotel Mykonos Blu!                   We look forward to welcoming you again on your next visit to Mykonos!  We are at your disposal if you would also like to add some comments on your stay.                     Warm Regards,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les photos ne correspondent pas aux chambres.
Séjour de 3 nuits en juillet 2021
Réponse de Grecotel Mykonos Blu team le 30 sept. 2021
Dear guest, Thank you for choosing and staying at Grecotel Mykonos Blu. We would appreciate if your could send us your feedback with details in order to discuss any problem that made your stay not an amazing one. Taking into account any proposals and feedback from our dear guests we would like to assure you that we will keep working hard to develop and improve our services. Thank you Grecotel Mykonos Blu Team

8/10 Bien

Olivier

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bel hôtel
Emplacement magique, une cuisine au top. L’équipe très attentionnée. Seul hic le Kids club annulé pour cause de COVID sans qu’on ait été informés avant et sans que l’hôtel ne fasse le moindre geste commercial. Dommage
Séjour de 6 nuits en juillet 2020
Réponse de Alexandros Papaioannou, General Manager le 1 oct. 2021
Dear Olivier, Thank you for choosing and staying at Grecotel Mykonos Blu. It was a great pleassure and a honor to host you. Thank you from our heart for your lovely word full of kindness for our hotel and our people. We have a launched a large variety of kids activities. Please contact us to inform you. Stay safe and visit us next summer. We will be all here for you. Kind Regards Alexandros Papaioannou General Manager Grecotel Mykonos Blu

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2019
Réponse de Panagiotis D. Nikolopoulos le 24 juin 2019
Dear Valuable Guest, We would like to thank you for your review of your holiday at Mykonos Blu. Your comments about the stay will assist us to develop our services and facilities. All our guests suggestions are taken into consideration over the winter and we would look forward to welcoming you back to Mykonos Blu for a future stay to see what we have improve upon. Kind regards, Panagiotis D. Nikolopoulos General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
La totalité de notre séjour fut absolument parfaite. Du check in au check out, il n’y a eu aucun problème.
Séjour de 3 nuits en avril 2018

10/10 Excellent

eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
séjour tres agréable,plage privée très tranquille,restaurant et petit dejeuner remarquables.Certainement le meilleur hotel de l'ile.

10/10 Excellent

Ginie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hotel
Très bel hotel avec un très bon service. Le personnel est très gentil et la plage très agréable.

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful
Réponse de Vassilis Ouranos le 11 avr. 2024
Dear Samantha,Thank you for your positive evaluation and we look forward to welcoming you back in the near future.Warmest RegardsVassilis OuranosGeneral ManagerGrecotel Mykonos Blu

10/10 Excellent

Michael

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were exceptionally good. The greeting was exceptional. Outstanding food. Incredible customer service and management. I would recommend this hotel.
Séjour de 3 nuits en octobre 2023
Réponse de Vassilis Ouranos le 1 nov. 2023
Dear Michael,Thank very much for spending the time to rate us in Expedia. We believe you had a pleasant and enjoyable stay here with us.              We are looking forward to welcoming you again soon at Grecotel Mykonos Blu.     Sincerely yoursVassilis OuranosGeneral ManagerGrecotel Mykonos Blu

10/10 Excellent

Lorna

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is beautiful with amazing views of the sea. We were greeted with a welcome drink and the staff took care of the check in while we relaxed. The food was great, including the great service at the beach. The manager and staff were outstanding! We would stay again!
Séjour de 3 nuits en octobre 2023
Réponse de Vassilis Ouranos le 1 nov. 2023
Dear Lorna,It was a pleasure to have had you with us and hotel's management and staff thank you for investing the time to share your review with us and other travelers.We are so pleased you noticed the small details and that they made a positive difference in your stay. This is the main purpose of our people and it is of great importance when is appreciated.We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services.Warm Regards,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu

10/10 Excellent

Corey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Excellent customer service. Stunning property.
Séjour de 3 nuits en octobre 2023
Réponse de Vassilis Ouranos le 1 nov. 2023
Dear Corey,Thank you for your 'kind gift' of such a delightful review!                         Your kind comments are such a reward to our entire team!We are most grateful and look forward to welcoming you back soon! Sincerely,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu

10/10 Excellent

Nick van de

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super hotel.
Séjour de 7 nuits en octobre 2023
Réponse de Vassilis Ouranos le 1 nov. 2023
Dear Nick van de,Thank you for your beautiful review of our resort.We hope to welcome you soon again.  Yours Sincerely,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu

10/10 Excellent

Elio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well good ubicación
Séjour de 2 nuits en octobre 2023
Réponse de Vassilis Ouranos le 1 nov. 2023
Dear Elio,Thank you for taking the time to submit a evaluation here in Expedia regarding your recent stay.                      We are looking forward to welcoming you back at Grecotel Mykonos Blu boutique resort soon.  Yours Sincerely,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu

10/10 Excellent

Arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 11 nuits en octobre 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Arnaud,Thanks for the 5 star resort rate.                     We hope to see you soon!      Sincerely,Vassilis OuranosGrecotel Mykonos Blu Boutique Resort

6/10 Satisfaisant

Jose

Voyage en couple
Les points faibles : Personnel et service
Was noisy with other guests and never got my upgrade
Séjour de 4 nuits en septembre 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Jose,All the team members and hotel's management thank you for taking the time to write and share your wonderful review of your recent stay to Grecotel Mykonos Blu Boutique Resort.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests.With that said, however, we were most disappointed to learn that you were not entirely satisfied with the conditions and every aspect of your experience. As primary part of our action plan is to held a meeting with all related Head of departments, review the procedures as well as identify the weak areas of the process chain and proceed with corrective measures.We truly hope that you would give us the opportunity to welcome you again in our Resort to see all the improvements made based on your valuable words.Yours respectfully,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simply Beautiful. Perfection location for all the scenes of Mykonos. Amazing staff and service.
Séjour de 3 nuits en juillet 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Jeff,All the team members and hotel's management thank you for taking the time to write and share your wonderful review of your recent stay to Grecotel Mykonos Blu Boutique Resort.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that.Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognition.Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.Yours respectfully,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

Alaina

Séjour de 2 nuits en août 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Alaina,Thank you for your beautiful 5 star evaluation. It gives us strength to continue.               We hope to welcome you soon to our hotel! Our best regardsVassilis OuranosGeneral ManagerGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

Lilit

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best experience 10/10
Séjour de 4 nuits en août 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Lilit,Thank you for the 5 star rating, we are so grateful you have chosen Grecotel Mykonos blu Boutique Resort!                   We look forward to welcoming you again on your next visit to Mykonos!  Warmest RegardsVassilis OuranosGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

ana, Zapresic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best stuff. Everybody Are so kind.
Séjour de 4 nuits en août 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear ana,Thank you for choosing Grecotel Mykonos Blu Boutique Resort!We appreciate you taking the time to post a review about your experience with us.   It is particularly warming to know that our efforts to provide a superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back to the resort soon.    Our best regardsVassilis OuranosGeneral Manager Grecotel Mykonos Blu Boutique Resort

4/10 Médiocre

Crescenzo

Les points faibles : Propreté
Séjour de 6 nuits en août 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Crescenzo,All the team members and hotel's management thank you for taking the time to write and share your wonderful review of your recent stay to Grecotel Mykonos Blu Boutique Resort!We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that.Nonetheless, we regret to find out that we did not manage to live up to your expectations. As we constantly work to improve our services, We would be more than grateful if you could share your direct and more detailed feedback with us, please feel free to email us at grel.mb@grecotel.com.Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.Yours respectfully,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

Mario A

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great hotel. Facilities at the beach are private and excellent service. The bathtub needs a little bit more safety around, it is slippery.
Séjour de 5 nuits en juillet 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Mario A,It was a pleasure to have had you with us and resort's management team and staff thank you for investing the time to share your review with us and other travelers.We are so pleased you noticed the small details and that they made a positive difference in your stay. This is the main purpose of our people and it is of great importance when is appreciated.We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services.In our effort to continuous improve our services, we do pay attention on every single word of our guests. Having said that, we would like to ensure you that your valuable comments have been noted and either procedures are immediately adjusted where feasible or a long term plan will be organized in case structural changes are needed.Warm Regards,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu Boutique Resort

8/10 Bien

Kenneth, Wilmington

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I purposely select properties on Expedia that provide for VIP room upgrades. None was provided, even though PLENTY of better rooms were available. I asked for and was denied this promised benefit. In fact, I had to pay 2100 Euros extra for the next level room.
Séjour de 7 nuits en juillet 2023
Réponse de Vassilis Ouranos le 15 déc. 2023
Dear Kenneth,All the team members and hotel's management thank you for taking the time to write and share your review of your recent stay to Grecotel Mykonos Blu.      We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests.   With that said, however, we were most disappointed to learn that you were not entirely satisfied with every aspect of your experience.    It is our principle to immediately adjust our procedures based on your comments when feasible.  We truly hope that you would give us the opportunity to welcome you again in our Resort to see all the improvements made based on your valuable words.      Yours respectfullyVassilis OuranosGeneral Manager

10/10 Excellent

Fabiana

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had an excellent experience at Mykonos Blu. There’s not one thing that you could dislike about this hotel. The staff were all wonderfully helpful, friendly, and the scenery is absolutely stunning. One of the best locations to stay in Mykonos, on the beach, next to Nammos, close to town, easy access to everywhere else. Ask for the guest service manager Maria, she is extremely kind and will help you with anything you need (reservations, car service arrangements etc). Konstantin from the beach restaurant was another staff member that made sure my family’s stay was nothing but the best. Exceptional Hotel!! Can't wait to go back.
Séjour de 8 nuits en juillet 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Fabiana,It was a pleasure to have had you with us in Grecotel Mykonos Blu Boutique Resort.We are so pleased you noticed the small details and that they made a positive difference in your stay. This is the main purpose of our people and it is of great importance when is appreciated.We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services.Warm Regards,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

Diane

Séjour de 1 nuit en juillet 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Diana,It was a pleasure to have had you with us and resort's management and staff thank you for investing the time to share your review with us and other travelers.We are so pleased you noticed the small details and that they made a positive difference in your stay. This is the main purpose of our people and it is of great importance when is appreciated.We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services.Warm Regards,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

Cristiane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantástico
O hotel é maravilhoso!!! Na melhor localização de Mykonos. O atendimento é excelente. O quarto muito confortável. A estrutura da praia é maravilhosa, assim como a piscina. A comida deliciosa. O café da manhã fantástico. Nota 10! Super recomendo.
Séjour de 1 nuit en juillet 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Cristiane,Every single staff member and resort's management would like to warmly thank you for choosing our resort for your holiday and for taking the time to share your first hand experience on Hotels.comWe are delighted to read that you enjoyed your stay with us but we were more than happy when you mentioned about the helpful and friendly attitude of our staff, the delicious food of our restaurants, our pool and beach and the beautiful resort's location.We are also very proud that you highlighted our services which indeed is a ritual to us and what helps us distinguish. Rest assured that your compliments have gladly been shared with the entire team as they are a great reward to our efforts.Yours truly,Vassilis OuranosGeneral ManagerGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

Claudia

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was on a great beach. Staff was super nice.
Séjour de 6 nuits en juillet 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Claudia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Vassilis OuranosGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

sharon

Séjour de 1 nuit en juin 2023
Réponse de Vassilis Ouranos le 18 oct. 2023
Dear Sharon,Thank you for taking the time to submit your evaluation here in Expedia regarding your stay.                      We are looking forward to welcoming you back at Grecotel Mykonos Blu soon.  Sincerely,Vassilis OuranosGrecotel Mykonos Blu Boutique Resort

10/10 Excellent

Dr Tim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
OUTSTANDING. The staff was above and beyond. If they wanted, they could work for be any time.
Séjour de 3 nuits en juin 2023
Réponse de Vassilis Ouranos le 27 juin 2023
Dear Tim, We would like to thank you for taking the time to write this wonderful review of your recent stay at Grecotel Mykonos Blu. We are very pleased that you noticed the small details which made a positive difference in your stay. Rest assured that your kind words will be passed on to all members of the team! It is positive comments like this that give us the motivation to keep providing the highest levels of service. Once again, we appreciate you taking the time to write a review.We hope to welcome you again soon at Mykonos Blu.Kind regards, Vassilis OuranosGeneral Manager

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was by far the most amazing place I have ever stayed.... and I've stayed many places. My family and I are coming back to Mykonos next summer to stay here based solely on our how wonderful our stay was. Stunning!
Séjour de 2 nuits en mai 2023
Réponse de Vassilis Ouranos le 4 juin 2023
Dear Jennifer, It was a pleasure to have had you with us and hotel's management and staff thank you for investing the time to share your review with us and other travelers.We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that.Your nice words, really strengthen our efforts in order to continue providing the highest level of services. Receiving positive comments like this, is a great boost to our overall functioning and morale and we truly appreciate your recognitionWe are all looking forward to welcoming you back. Kind regards, Vassilis Ouranos General Manager

10/10 Excellent

MARCIONILIO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cenário de Cinema
Tivemos um problema no check-in quanto ao quarto que reservei. Nos colocaram num outro quarto, dizendo ser upgrade mas era apenas maior e muito diferente. No dia seguinte o Gerente Dimitri estava no hotel e resolveu tudo. Desde então tudo passou a funcionar perfeitamente com nossa estadia. Hotel muito bonito, organizado e limpo. Equipe atenciosa e competente, fazendo com que você se sinta acolhido no local. Destaque para a praia e para o Sr. Constance, do serviço de praia. O Café da manhã é um evento à parte, muito completo e de ótima qualidade. Restaurante também muito bom e as instalações são confortáveis, sem nada de extraordinário, mas tudo funcionando bem. Vale muito a experiência.
Séjour de 4 nuits en mai 2023
Réponse de Vassilis Ouranos le 4 juin 2023
Dear Marcionilio, The entire team and management would like to thank you for your beautiful review and rating of our hotel. We always strive to keep our guests pleased since our main asset is the sincere, warm hospitality trying to accommodate all guests’ requests and we are glad that - based on your valuable words - to know that we have achieved that. Rest assured that your kind words will be passed on to every member of the team. We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, provide personalized, memorable services.Once again, we appreciate you taking the time to write us a review. We all look forward to welcoming you back.Kind regards, Vassilis Ouranos General Manager

10/10 Excellent

roger

Séjour de 4 nuits en mai 2023
Réponse de Vassilis Ouranos le 4 juin 2023
Dear Roger, Thank you for your beautiful rating. We believe you had a pleasant and enjoyable stay here with us. We hope to see you soon! Kind regardsVassilis OuranosGeneral Manager

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were superb!! Cant say enough They went above and beyond
Séjour de 4 nuits en octobre 2022
Réponse de Konstantinos Pletsas le 30 oct. 2022
Dear Mr. Mark, It is a great pleasure for all of us to receive positive feedback about the hotel and the services it offers and even greater honor to receive positive feedback for our team that works hard to offer authentic Greek Hospitality. Rest assured that your kind words for our team will be conveyed to everyone and will give them great strength to continue working with an appetite in one direction only, your rest.Best Regards,Konstantinos PletsasGeneral Manager

10/10 Excellent

Maarten

Séjour de 3 nuits en octobre 2022
Réponse de Konstantinos Pletsas le 30 oct. 2022
Dear Mr. Maarten,We would like to thank you for taking the time to leave a kind review after your recent stay with us.We remain in your entire disposal and we hope to welcome you back in our resort.Best Regards,Konstantinos PletsasGeneral Manager

10/10 Excellent

Salim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast buffet was excellent and the view beautiful
Séjour de 2 nuits en octobre 2022
Réponse de Konstantinos Pletsas le 30 oct. 2022
Dear Salim,We would like to thank you for taking the time to leave such a kind review after your recent stay in Mykonos Blu Grecotel Boutique Resort.We look forward to welcoming you back in our resort sometime in the future.Best Regards,Konstantinos PletsasGeneral Manager

10/10 Excellent

Lynne Annette

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I could not fault it, it was so beautiful….the location, the property, the staff and the breakfast was all 5star ⭐️
Séjour de 7 nuits en octobre 2022
Réponse de Pletsas Konstantinos le 25 oct. 2022
Dear Mrs. Annette,Your kind words are our best reward, along with the acknowledge that we have provided you an ultimate experience to relax and an pleasant overall accommodation.Your positive feedback is a source of motivation for us to continue delivering the highest level of services.We are certainly looking forward to welcoming you back soon.Kind Regards,Konstantinos PletsasGeneral Manager

8/10 Bien

My

Séjour de 3 nuits en septembre 2022

2/10 Horrible

sheida

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was terrible
Séjour de 3 nuits en septembre 2022
Réponse de Konstantinos Pletsas le 11 oct. 2022
Dear Sheida,We apologize for the lapses in the service you may have faced and for having fallen short of your expectations.Small issues can sometimes take place and our strongest believe is how to handle and how to react on these situations. We always try with all our efforts to make our guests happy and to make them leave satisfied ,for this reason we offered you a different room which you decided to not proceed with.Please do not hesitate to contact me personally, in order to assure that everything will meet and exceed your expectations and that you will have a wonderful holiday during your next stay.Kind Regards,Konstantinos PletsasGeneral Manager

10/10 Excellent

Josie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love everything about Blu Greco hotel!!! The room was amazing!!!! ♥️🌺
Séjour de 2 nuits en septembre 2022
Réponse de Konstantinos Pletsas le 11 sept. 2022
Dear Josie,Thank you for taking out the time and posting such a positive review right after your stay in Grecotel Mykonos Blu Boutique Resort.We are delighted to read that your overall experience was excellent and our people here pampered you with our authentic Greek hospitality. Customer experience and satisfaction are our priority, and your review reaffirms our daily efforts.We would like to inform you that our hotel consists a total of twenty three (23) room types. You will find the rooms that are nearest to your needs if you visit our website in order for you to check all room types, we are delighted that you found yours.We certainly are looking forward to welcoming you back in the near future.Kind Regards,Konstantinos PletsasGeneral Manager

10/10 Excellent

sam

Séjour de 5 nuits en août 2022

10/10 Excellent

Andreas

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de Konstantinos Pletsas le 19 août 2022
Dear Mr. Andreas,Thank you for taking the team to leave a kind review after your recent stay.We remain in your full disposal and we hope to welcome you back into our resort!Kind Regards,Konstantinos PletsasGeneral Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful beach scene
Beautiful setting; stunning public areas -- reception, lobby/bar/terrace/breakfast dining floor; Very rich breakfast buffet. Great pool and beachfront accommodations. Individual rooms need painting and updating of bath fixtures. Unparalleled views of Psarrou beach. Very friendly and attentive staff.
Séjour de 3 nuits en juillet 2022

2/10 Horrible

Fabio

Séjour de 5 nuits en juillet 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk opphold og super service. Magisk beliggenhet.
Séjour de 6 nuits en mai 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great time!!
Great hotel, location and staff.
Séjour de 2 nuits en mai 2022
Réponse de General Manager le 23 mai 2022
Dear Traveler, On behalf of the entire hotel team, we would like to thank you for taking the time to share your valuable opinion following your recent stay at Mykonos Blu Grecotel Boutique Hotel. Your comments are our best reward, along with the acknowledge that we have provided you an ultimate experience to relax and an unforgettable overall accommodation. We are pleased to read that you enjoyed our great location which has maximum distance 10 minutes from the airport, port, or Mykonos Town and direct access to the worldwide known Psarrou beach. We are certainly looking forward to welcoming you back soon. Kind Regards, Kostantinos Pletsas General Manager

10/10 Excellent

Jake

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful view and great staff.
Séjour de 5 nuits en mai 2022
Réponse de General Manager le 23 mai 2022
Dear Mr. Jake, We are glad that you enjoyed the magical view of Mykonos Blu and the panoramic views over Psarrou beach. But most of all we are pleased that you mentioned the efficiency of our staff. Our personnel is the soul of our hotel, is very dedicated to our guests and know exactly how to take special care of them. We are certainly looking forward to welcoming you back soon. Kind Regards, Kostantinos Pletsas General Manager

10/10 Excellent

Isabel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a great stay! Can’t beat the views and the location. The restaurant / bar were amazing and the pool was absolutely stunning. The staff were wonderful and very attentive. We had some issues with the hot water in our room but otherwise absolutely wonderful. I do wish the hotel had better signage around the property and had a hot tub for cooler nights but otherwise the perfect place to for a relaxing vacation.
Séjour de 3 nuits en octobre 2021
Réponse de Alexandros Papaioannou General Manager le 31 oct. 2021
Dear Isabel, Thank you for choosing and staying at Grecotel Mykonos Blu. Thank you from our heart for your words full of kindness. Stay safe and visit us again next summer. We will be all here for you. Warm Regards Alexandros Papaioannou General Manager Grecotel Mykonos Blu

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en octobre 2021

2/10 Horrible

harriet

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We’re do I start this hotel is not 5* more like 2/3*. The housekeeping is shocking they do nothing apart from make your bed . No mopping , no sweeping especially to say we still have high covid cases this property is not putting any safety measures in place at all . The rooms are extremely dated and look nothing like the photos , the Air conditioning doesn’t work . Staff are so rude and make you feel like your an inconvenience which should not be the case . 18 sun beds in the whole hotel, people Having to Lay on the floor , not acceptable in an 5* hotel . General manager abrupt , rude and should not run a property , I raised my concerns to the assistant manger while having our stay all they made me feel extremely uncomfortable while I was at dinner they stood and stared at me which is unprofessional, strange and very of putting . We were not the only ones to complain this property is not a 5* at all . We booked this property to be wowed and have a personal touch and we was extremely disappointed and unhappy . Management feel a free meal voucher is acceptable when anyone complains. I don’t want anything for nothing by all means but gratitude sympathy and attempt to put all the issues right would be a good start . Very very unhappy customer
Séjour de 7 nuits en octobre 2021
Réponse de Grecotel Mykonos Blu team le 22 oct. 2021
Dear Mrs. Harriet, Thank you for choosing and staying with us. We always listen, respect, and acknowledge our guests’ feedback and take them into serious consideration, however we do not always agree with them. Your review contains misleading information and facts. Our repeaters and our guests know the true magic of our resort and what is all about our services and our people. Please allow us to go through your comments: In your feedback you mention that we are not putting any safety measures in place. This is inaccurate and misleading. Grecotel is the first hotel chain that launched the health & safety-first campaign since 2020. Grecotel Mykonos Blu follows the hygiene protocols in all our common areas and our rooms. At the resort we have 20 disinfection points (free masks, antiseptic gel). Upon arrival there is temperature control for all our guests and staff members, we offer hygiene wipes for your hands and we explain carefully the health and safety measures that taking place in our resort. Your room has been cleaned and disinfected with Diversey Eco friendly cleaning products by our experienced housekeeping team. Furthermore, in every hotel of our chain such as Mykonos Blu we have a dedicated Covid 19 ambassador that assist our guest and our staff to follow precise the strict measures. All the members of our team have been vaccinated, we wear masks at all times, and we proceed to a temperature control every day before we start our shift. The result of these measures is that we haven’t had any case between our guests or our people. Finally, all the above information can be found on your reservation and on our website. Moreover, Mykonos Blu follows is certified for Haccp, ISO and holds the gold Green Key award. Therefore, your comment that we do not have Covid-19 measures in place is misleading. Regarding your room, Grecotel Mykonos Blu has 19 different room categories that can satisfy all our guests. Your chosen room is one of our most wanted room type. We do understand that the design and layout of our hotel as well as the rooms are unique and they may not appeal to everyone. We respect your opinion and we feel sorry that you didn’t enjoyed the Cycladic style of our rooms. Regarding your comments about the cleanliness of your room, upon your request the housekeeping manager, the assistant and a housekeeper made sure that your room was up to our standards daily. Thus, your comments for not cleaning your room are inaccurate. During your stay we received several complaints from our dear guests for your behavior in many occasions at the hotel. Such the one that you demanded from our dear guests, a family with a child, to be moved as you preferred a specific set of sunbeds that they were using. The guests in order to avoid trouble left disappointed from the swimming pool. In your feedback you mention the words of sympathy and gratitude, but your actions declare the opposite. Grecotel Mykonos Blu has the unique position at the cos

8/10 Bien

Giuseppe

Les points forts : Personnel et service
The property was stunning and the hotel staff were amazing and helpful. However, the air condition was not working through the whole stay due to power outage. Instead of receiving
Séjour de 5 nuits en octobre 2021
Réponse de Alexandros Papaioannou, General Manager le 16 oct. 2021
Dear Giuseppe, Thank you for choosing and staying at Grecotel Mykonos Blu. We appreciate your kind and warm words about our services, our hotel and our property in general. We wish to apologize for any inconvenience might have been caused during your stay from the public electricity power cuts. Once again we wish to thank you and please for your next visit contact me direct in order to enhance your stay. We look forward to welcoming you back again next summer. We will be all here for you. Kind Regards Alexandros Papaioannou General Manager Grecotel Mykonos Blu #GrecotelMykonosBlu

6/10 Satisfaisant

SRIKARTHIKEYA

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2021