Avis
9,0
Merveilleux
9,4/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
7 janv. 2024
Séjour de 1 nuit en janvier 2024
Réponse de Director of Operations le 10 janv. 2024
Dear Mélanie, Thank you for the wonderful rating for Hotel AKA Brickell! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Alejandra Franco Director of Operations
8/10 Bien
virginia
Voyage en groupe
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
virginia
Séjour de 2 nuits en avril 2024
Réponse de Director of Operations le 21 avr. 2024
Dear Virginia, Thank you for taking the time to share your experience at Hotel AKA Brickell. We're delighted to hear that you recognized the unwavering efforts of our devoted staff and enjoyed the spectacular view from our property. Our prime location near numerous restaurants, bars, and clubs is indeed a highlight for many of our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the near future.Alejandra Franco Director of Operations
10/10 Excellent
Ranada
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ranada
Séjour de 3 nuits en avril 2024
Réponse de Director of Operations le 18 avr. 2024
Dear Ranada, Thank you for providing such a generous review of Hotel AKA Brickell. It is heartwarming to see that you enjoyed your stay and that our staff could contribute to your satisfaction! Providing exceptional service and ensuring our guests feel welcome is our top priority. Thank you for your kind words, and we look forward to welcoming you back for another exceptional stay in the future!Alejandra Franco Director of Operations
10/10 Excellent
maria
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
maria
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 17 avr. 2024
Dear Maria, We appreciate you being our guest at Hotel AKA Brickell. We strive to deliver an exceptional visit to every guest, and it is heartwarming to see that you enjoyed the charm of our property. Your kind words are much appreciated, and we hope to welcome you back soon for another enjoyable visitAlejandra Franco Director of Operations
8/10 Bien
Marco, Miami South Beach
16 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Marco
Séjour de 5 nuits en avril 2024
Réponse de Director of Operations le 17 avr. 2024
Dear Marco, Thank you for reviewing your experience at Hotel AKA Brickell. We hope you enjoyed most of the aspects our hotel offers. However, we regret if the service at our restaurant fell short of your expectations. Your insights are invaluable, and we will address this with our team to ensure a more seamless experience for future guests. We would love to welcome you back soon for the flawless visit you deserve.Alejandra Franco Director of Operations
10/10 Excellent
Xavier ricardo
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xavier ricardo
Séjour de 2 nuits en avril 2024
Réponse de Director of Operations le 17 avr. 2024
Dear Xavier, Thank you for choosing Hotel AKA Brickell. We are thrilled to receive your excellent rating and are pleased you had a pleasant stay. It was a pleasure having you as our guest, and we hope to accommodate you again soon.Alejandra Franco Director of Operations
10/10 Excellent
Marlon
10 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Marlon
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 12 avr. 2024
Dear Marlon, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Alejandra Franco Director of Operations
10/10 Excellent
Darren
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darren
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 11 avr. 2024
Dear Darren, Thank you for choosing Hotel AKA Brickell for your pre-cruise stay! We're delighted to hear that you had a fantastic experience with us. Your loyalty means the world to us, and we look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations
8/10 Bien
Brenda
Voyage en famille
9 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Brenda
Séjour de 4 nuits en avril 2024
Réponse de Director of Operations le 10 avr. 2024
Dear Brenda, Thank you for sharing your experience at Hotel AKA Brickell. We're thrilled to hear that you found our rooms consistently clean and well-maintained. However, we apologize for any confusion regarding the charge and are glad we could resolve it to your satisfaction. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay.Alejandra Franco Director of Operations
6/10 Satisfaisant
Kennetha
8 avr. 2024
Kennetha
Séjour de 3 nuits en avril 2024
Réponse de Director of Operations le 10 avr. 2024
Dear Kennetha, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Alejandra Franco Director of Operations
4/10 Médiocre
Angela
Voyage en famille
7 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Angela
Séjour de 5 nuits en mars 2024
Réponse de Director of Operations le 8 avr. 2024
Dear Angela, We appreciate your positive feedback and are glad you found the size and ambiance of the hotel pleasing. However, we apologize for any inconvenience with the room location, pillows, and the timing of breakfast and dining services. Your comments are valuable, and we'll address these concerns to enhance our guests' experience. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Alejandra Franco Director of Operations
10/10 Excellent
Arturo
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arturo
Séjour de 4 nuits en mars 2024
Réponse de Director of Operations le 6 avr. 2024
Dear Arturo, We are delighted you had an excellent experience at Hotel AKA Brickell and that we exceeded your expectations during your stay! Thank you for choosing us, and we hope to host you again soon.Alejandra Franco Director of Operations
10/10 Excellent
Anisha
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anisha
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 8 avr. 2024
Dear Anisha, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations
10/10 Excellent
Mayker
5 avr. 2024
Les points forts : Propreté et personnel et service
Mayker
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 6 avr. 2024
Dear Mayker, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hotel AKA Brickell. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Brickell; we hope to see you again soon.Alejandra Franco Director of Operations
10/10 Excellent
FRANCINE
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
FRANCINE
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 6 avr. 2024
Dear FRANCINE, It is wonderful to know you enjoyed everything about your time at Hotel AKA Brickell and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Alejandra Franco Director of Operations
10/10 Excellent
MASSIMO
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MASSIMO
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 5 avr. 2024
Dear MASSIMO, At Hotel AKA Brickell, cleanliness and friendliness are our top priorities. We are delighted you enjoyed your stay and found our staff accommodating. Maintaining a clean environment and providing exceptional service are fundamental to our commitment to guest satisfaction. Thank you for your kind words, and we look forward to welcoming you back soon for another enjoyable experience.Alejandra Franco Director of Operations
10/10 Excellent
Maria
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en avril 2024
Réponse de Director of Operations le 4 avr. 2024
Dear Maria, It is a pleasure to read your fantastic review about Hotel AKA Brickell. We are thrilled that you enjoyed the clean and modern room as well as our excellent location. On behalf of everyone here, we invite you to stay with us again the next time you visit the city!Alejandra Franco Director of Operations
4/10 Médiocre
Filios, Brookline
Voyage d’affaires
3 avr. 2024
Les points faibles : Personnel et service et équipements
Filios
Séjour de 4 nuits en mars 2024
Réponse de Director of Operations le 4 avr. 2024
Dear Filios, Thank you for choosing our hotel for your recent visit. We appreciate your perspective. On behalf of our entire staff, please accept our apologies for not meeting your expectations. We make every effort to provide an exceptional stay for each of our guests; therefore, we are disappointed if this was not your experience. We hope you will consider giving us another chance the next time your travels bring you this way.Alejandra Franco Director of Operations
10/10 Excellent
David
1 avr. 2024
David
Séjour de 4 nuits en mars 2024
Réponse de Director of Operations le 22 avr. 2024
Dear David, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hotel AKA Brickell. We look forward to welcoming you back on your next visit!Alejandra Franco Director of Operations
8/10 Bien
JORGE RODRIGO
27 mars 2024
Les points forts : Propreté, personnel et service, équipements
JORGE RODRIGO
Séjour de 1 nuit en février 2024
Réponse de Director of Operations le 17 avr. 2024
Dear JORGE, We appreciate your generous rating. It is delightful to know that we were able to provide you with a great stay at Hotel AKA Brickell. Your satisfaction is our priority, and we hope to welcome you again soon for another memorable visit.Alejandra Franco Director of Operations
8/10 Bien
Martin
24 mars 2024
Martin
Séjour de 2 nuits en mars 2024
Réponse de Director of Operations le 14 avr. 2024
Dear Martin, We appreciate you leaving your generous rating regarding your recent visit to Hotel AKA Brickell. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Alejandra Franco Director of Operations
10/10 Excellent
Sameer
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sameer
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 25 mars 2024
Dear Sameer, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide a memorable experience for all our guests, and we're thrilled that you found our property to be great. We look forward to welcoming you back soon for another wonderful stay!Alejandra Franco Director of Operations
10/10 Excellent
michelle
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
michelle
Séjour de 2 nuits en mars 2024
Réponse de Director of Operations le 25 mars 2024
Dear Michelle, Thank you for your glowing review of Hotel AKA Brickell! We're delighted to hear that Oscar provided excellent service during your stay. Our team takes pride in delivering exceptional hospitality, and we're thrilled to know we met your needs. We will be sure to pass along your kind words to Oscar. We look forward to welcoming you back soon!Alejandra Franco Director of Operations
8/10 Bien
Beatriz
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beatriz
Séjour de 5 nuits en mars 2024
Réponse de Director of Operations le 25 mars 2024
Dear Beatriz, Thank you for your positive feedback on Hotel AKA Brickell! We're delighted to hear you enjoyed your stay with us. We appreciate your input regarding the layout and regret any inconvenience. It was our pleasure to accommodate you, and we look forward to your next visit.Alejandra Franco Director of Operations
10/10 Excellent
John
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 13 avr. 2024
Dear John, Thank you for being our guest and for the generous rating! It is delightful to learn how much you enjoyed your time at Hotel AKA Brickell. We can't wait to welcome you back and provide you with another seamless visit in the future.Alejandra Franco Director of Operations
10/10 Excellent
Simrit
Voyage en famille avec de jeunes enfants
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simrit
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 25 mars 2024
Dear Simrit, Thank you for your feedback on Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience with us. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your observation and hope to welcome you back again soon!Alejandra Franco Director of Operations
10/10 Excellent
Keila
Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keila
Séjour de 3 nuits en mars 2024
Réponse de Director of Operations le 21 mars 2024
Dear Keila, Thank you for your wonderful review of Hotel AKA Brickell! We're thrilled to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional visit in the future.Alejandra Franco Director of Operations
6/10 Satisfaisant
trevor
Voyage d’affaires, Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
trevor
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 21 mars 2024
Dear Trevor, Thank you for sharing your feedback. We appreciate your insights regarding the bathroom layout. We strive to provide comfortable and functional accommodations for our guests. Your comments will be shared with our team for future improvements. We hope you enjoyed your overall stay and look forward to welcoming you back for another visit soon.Alejandra Franco Director of Operations
10/10 Excellent
SALLY
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SALLY
Séjour de 3 nuits en mars 2024
Réponse de Director of Operations le 8 avr. 2024
Dear SALLY, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hotel AKA Brickell. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Miami; we hope to see you again soon.Alejandra Franco Director of Operations
8/10 Bien
Ashler
18 mars 2024
Ashler
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 7 avr. 2024
Dear Ashler, Thank you for choosing Hotel AKA Brickell. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Alejandra Franco Director of Operations
10/10 Excellent
Paula
Voyage d’affaires
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paula
Séjour de 4 nuits en mars 2024
Réponse de Director of Operations le 17 mars 2024
Dear Paula, We appreciate your valuable feedback regarding your recent stay at Hotel AKA Brickell. While we're pleased to read that you enjoyed your time with us, we're sorry to learn about your experience with some of our front desk staff. Please know this is not representative of our service standards. Rest assured, we'll address this matter with our team to ensure that all guests receive the exceptional service they deserve. Thank you for bringing this to our attention; we hope you'll consider giving us another chance to provide you with a more seamless stay in the future.Alejandra Franco Director of Operations
10/10 Excellent
Samantha
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 16 mars 2024
Dear Samantha, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hotel AKA Brickell. We look forward to your return and wish you all the best with your future travels.Alejandra Franco Director of Operations
10/10 Excellent
Bre
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bre
Séjour de 3 nuits en mars 2024
Réponse de Director of Operations le 12 mars 2024
Dear Bre, We're thrilled to know that you enjoyed your stay at Hotel AKA Brickell! Thank you for highlighting our perfect location and thoughtful amenities. We always aim to provide a memorable experience for our guests, and it warms our hearts to see you had a fabulous time with us. It was a pleasure hosting you, and we look forward to welcoming you back soon for another fantastic stay!Alejandra Franco Director of Operations
10/10 Excellent
Ryan
Voyage en famille
11 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ryan
Séjour de 2 nuits en mars 2024
Réponse de Director of Operations le 11 mars 2024
Dear Ryan, We're delighted that you had such a fantastic experience at Hotel AKA Brickell! Providing exceptional service and ensuring guest satisfaction are our top priorities, and we are genuinely pleased to see this was your experience. We appreciate your understanding regarding the slight delay during check-in, and we're glad you enjoyed the complimentary drink voucher. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Alejandra Franco Director of Operations
10/10 Excellent
francine
10 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
francine
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 12 mars 2024
Dear Francine, Thank you for the generous rating! We are thrilled we met your expectations for a fantastic experience at Hotel AKA Brickell. We hope to be your hotel of choice whenever your travels bring you back to our area.Alejandra Franco Director of Operations
10/10 Excellent
Jesus R
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jesus R
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 12 mars 2024
Dear Jesus, Thank you for your excellent review. It is a pleasure to see that your stay was nothing short of exceptional. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hotel AKA Brickell.Alejandra Franco Director of Operations
10/10 Excellent
Kristie
Voyage en couple
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristie
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 10 mars 2024
Dear Kristie, We're delighted to learn that you enjoyed your stay at Hotel AKA Brickell! Thank you for your kind feedback about our immaculate accommodations. It's our pleasure to provide a comfortable and welcoming environment for our guests. Should your travels bring you back to Miami, we would love to host you again for another memorable stay!Alejandra Franco Director of Operations
10/10 Excellent
Carmela
Voyage en famille
8 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carmela
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 9 mars 2024
Dear Carmela, Thank you for the kind words about your stay at Hotel AKA Brickell! We strive to provide a unique and memorable experience for all our guests. If you ever find yourself in the area again, we'd love to welcome you back for another seamless visit!Alejandra Franco Director of Operations
8/10 Bien
francine
7 mars 2024
francine
Réponse de Director of Operations le 28 mars 2024
Dear francine, Thank you for choosing to stay with us and for your kind rating. We are delighted to know that you had a great experience here at Hotel AKA Brickell. We look forward to welcoming you back on your next visit.Alejandra Franco Director of Operations
10/10 Excellent
Shiva
6 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shiva
Séjour de 3 nuits en mars 2024
Réponse de Director of Operations le 7 mars 2024
Dear Shiva, We're thrilled to see that you enjoyed your experience at Hotel AKA Brickell! We strive to create a romantic and memorable atmosphere for our guests, and we're delighted that we could contribute to your special evening. We look forward to welcoming you back for another unforgettable stay soon!Alejandra Franco Director of Operations
10/10 Excellent
Michelle Olivia
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle Olivia
Séjour de 2 nuits en mars 2024
Réponse de Director of Operations le 5 mars 2024
Dear Michelle, We're thrilled to learn that you enjoyed your time with us here at Hotel AKA Brickell! It is a great pleasure to see that our convenient location served the purpose of your stay. We loved having you as our guest, and we look forward to welcoming you back for another wonderful stay in the heart of Brickell!Alejandra Franco Director of Operations
10/10 Excellent
MICHAEL
4 mars 2024
MICHAEL
Séjour de 2 nuits en mars 2024
Réponse de Director of Operations le 26 mars 2024
Dear MICHAEL, Thanks for the outstanding rating! We are delighted your time at Hotel AKA Brickell was excellent. We appreciate you choosing us and look forward to welcoming you back anytime your travels bring you back to our area.Alejandra Franco Director of Operations
8/10 Bien
Oswaldo
Voyage en famille
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oswaldo
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 5 mars 2024
Dear Oswaldo, Thank you for your thoughtful feedback! We always want to ensure that our guests receive the best experience possible, and we genuinely value your input regarding our breakfast. We will share your valuable insights with the appropriate individuals to explore ways for future enhancements. We're glad you chose Hotel AKA Brickell for your stay, and we hope to welcome you back for another enjoyable visit in the future!Alejandra Franco Director of Operations
8/10 Bien
Jonathan Mark
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan Mark
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 4 mars 2024
Dear Jonathan, Thank you for staying with us and posting your kind review. Our goal is to provide an exceptional experience for our guests, and we’re glad we hit our mark with our devoted service. We enjoyed hosting you here at Hotel AKA Brickell and look forward to seeing you again on your next visit. Alejandra Franco Director of Operations
10/10 Excellent
Matthew, Renton
3 mars 2024
Matthew
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 24 mars 2024
Dear Matthew, Thank you for choosing Hotel AKA Brickell. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Alejandra Franco Director of Operations
10/10 Excellent
Laurie
Voyage en couple
3 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laurie
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 4 mars 2024
Dear Laurie, We're thrilled to know that you thoroughly enjoyed your time with us here at Hotel AKA Brickell! Our team works hard to ensure every guest has a fulfilling experience, and we're delighted that we made this happen for you. We hope to welcome you back soon for another seamless stay!Alejandra Franco Director of Operations
10/10 Excellent
Betty
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Betty
Séjour de 1 nuit en février 2024
Réponse de Director of Operations le 3 mars 2024
Dear Betty, We're delighted to see that you enjoyed your time here at Hotel AKA Brickell! Your appreciation means a lot to us as we continually strive to create a welcoming and aesthetically pleasing environment for our guests. Thank you for choosing to stay with us, and we'd love to welcome you back soon for another fantastic experience!Alejandra Franco Director of Operations
10/10 Excellent
francine
2 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
francine
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 3 mars 2024
Dear Francine, Thank you for the generous rating! It is heartwarming to see that you thoroughly enjoyed your time with us at Hotel AKA Brickell. It was our pleasure to have you stay with us, and we hope to host you again soon.Alejandra Franco Director of Operations
10/10 Excellent
Ilidio
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ilidio
Séjour de 1 nuit en mars 2024
Réponse de Director of Operations le 3 mars 2024
Dear Ilidio, We're genuinely pleased to learn that you enjoyed your stay at Hotel AKA Brickell! We strive to provide a secure and satisfying experience for every guest, and we are glad we made this happen for you with our prime location and devoted service. Further, we value your input regarding the cappuccino, and we'll certainly address it with our team for improvement. It was a pleasure hosting you, and we look forward to welcoming you back soon for another enjoyable visit.Alejandra Franco Director of Operations
10/10 Excellent
Christian
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christian
Séjour de 3 nuits en février 2024
Réponse de Director of Operations le 1 mars 2024
Dear Christian, We are thrilled to see your outstanding rating. Your satisfaction is important to us, so we are glad you enjoyed your time at Hotel AKA Brickell. Thanks for choosing us; we hope to see you again soon.Alejandra Franco Director of Operations