Avis
8,8
Excellent
9,2/10
Propreté
8,8/10
Personnel et service
9,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en groupe
10 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en septembre 2023
Réponse de GRM le 12 sept. 2023
Cher Mr Eric, Permettez-moi tout d’abord, de vous remercier d’avoir choisi notre hôtel lors de votre dernière visite à Marrakech.Je suis ravie de lire que votre séjour fut agréable et que nos collaborateurs ont contribué à votre bien être en vous prodiguant un service chaleureux et personnalisé. Vos appréciations ont été partagées avec les membres de nos équipes qui mettent tout en œuvre pour offrir un moment unique à chacun de nos clients. J’espère vivement avoir l'opportunité de vous accueillir de nouveau au Nobu Marrakech pour une autre meilleure expérience.
10/10 Excellent
Shane
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shane
Séjour de 2 nuits en mars 2024
2/10 Horrible
Hirah
12 mars 2024
Les points forts : Propreté
Hirah
Séjour de 7 nuits en mars 2024
10/10 Excellent
Hatidzhe
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hatidzhe
Séjour de 2 nuits en mars 2024
10/10 Excellent
Sylvia
Voyage en groupe
9 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvia
Séjour de 4 nuits en mars 2024
10/10 Excellent
Alejandro
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alejandro
Séjour de 3 nuits en février 2024
10/10 Excellent
Jorge Armando
Voyage en couple
2 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge Armando
Séjour de 2 nuits en février 2024
8/10 Bien
Marialaura
17 févr. 2024
Marialaura
Séjour de 1 nuit en février 2024
10/10 Excellent
Karthik Prasad
Voyage en couple
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karthik Prasad
Séjour de 4 nuits en février 2024
8/10 Bien
Latoya
1 janv. 2024
Latoya
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Arash, Plano
30 déc. 2023
Arash
Séjour de 3 nuits en décembre 2023
4/10 Médiocre
Haris
13 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Haris
Séjour de 4 nuits en décembre 2023
10/10 Excellent
Shantavia
Voyage en groupe
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shantavia
Séjour de 7 nuits en novembre 2023
Réponse de GRM le 5 déc. 2023
Dear Mrs Shantavia,Let me first thank you for choosing our hotel during your last visit to Marrakech.I am delighted to read that your stay was pleasant and that our employees have contributed to your wellbeing by providing you with a warm and personalized service.Your appreciations have been shared with the members of our teams who make every effort to offer a unique moment to each of our customers.I very much hope to have the opportunity to welcome you back to Nobu Marrakech for another better experience.
10/10 Excellent
Elena
Voyage en famille
25 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elena
Séjour de 3 nuits en novembre 2023
Réponse de GRM le 3 déc. 2023
Dear Ms Elina,Let me first thank you for choosing our hotel during your last visit to Marrakech.I am delighted to read that your stay was pleasant and that our employees have contributed to your wellbeing by providing you with a warm and personalized service.Your appreciations have been shared with the members of our teams who make every effort to offer a unique moment to each of our customers.I very much hope to have the opportunity to welcome you back to Nobu Marrakech for another better experience.
10/10 Excellent
michael
30 oct. 2023
michael
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Chloe
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chloe
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Rogelio
Voyage en groupe
18 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rogelio
Séjour de 3 nuits en octobre 2023
Réponse de GRM le 5 déc. 2023
Dear Rogelio ,We very much appreciate your comments regarding your stay at the Nobu MarrakechIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 Excellent
Fernando
Voyage en famille
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótimo Hotel!
Fernando
Séjour de 2 nuits en octobre 2023
Réponse de GRM le 5 déc. 2023
Querido senhor Fernando ,Agradecemos imensamente seus comentários referentes à sua estada no Nobu Marrakech.É sempre um prazer receber feedback positivo. Eu irei compartilhar os seus comentários com o nosso time. Tenho certeza de que esse feedback servirá de incentivo para todos os nossos funcionários enquanto nos esforçamos para melhorar continuamente a qualidade de nossos serviços.Agradecemos novamente por compartilhar sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior.
10/10 Excellent
Maria cecilia
2 oct. 2023
Maria cecilia
Séjour de 4 nuits en septembre 2023
10/10 Excellent
mohammed
15 sept. 2023
mohammed
Séjour de 1 nuit en septembre 2023
10/10 Excellent
ayse
21 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ayse
Séjour de 1 nuit en août 2023
Réponse de GRM le 21 août 2023
Dear Mrs Ayse ,We very much appreciate your comments regarding your stay at the Nobu MarrakechIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
10/10 Excellent
Emma
Voyage en famille
7 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel
Emma
Séjour de 2 nuits en août 2023
Réponse de GRM le 21 août 2023
Dear Mrs Emma,Let me first thank you for choosing our hotel during your last visit to Marrakech.I am delighted to read that your stay was pleasant and that our employees have contributed to your well being by providing you with a warm and personalized service.Your appreciations have been shared with the members of our teams who make every effort to offer a unique moment to each of our customers.I very much hope to have the opportunity to welcome you back to Nobu Marrakech for another better experience.
10/10 Excellent
Majid
Voyage en groupe
29 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Majid
Séjour de 2 nuits en juillet 2023
Réponse de GRM le 30 juil. 2023
Dear Mr Daoud,We very much appreciate your comments regarding your stay at the Nobu Marrakechthank you for taking time to share your comment on Expedia.com. I'm glad to hear that you enjoyed your stay with us.With a pleasure to see you again.
6/10 Satisfaisant
Lauren
Voyage en couple
2 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Lauren
Séjour de 1 nuit en avril 2023
Réponse de Guest Relation Manager le 12 mai 2023
Dear Lauren,Thank you for taking the time to review our hotel and for highlighting the stunning rooftop pool/bar and lobby. We are delighted to hear that you enjoyed your time there.We appreciate your feedback regarding the staff, and we will take this into consideration when reviewing our service. We apologize for the cake delivery and for not being unable to accommodate your request for late checkout.We value all of our guests, and we strive to provide a high level of service to all. We take your comments seriously and will work to improve in areas where we fell short. We hope to have the opportunity to welcome you back in the future.
10/10 Excellent
John
Voyage en famille
13 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en avril 2023
Réponse de Guest Relation Manager le 12 mai 2023
Dear John,Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed your stay with us and found our staff, location, and overall experience to be top-notch. It is always our goal to exceed our guests' expectations, and we are delighted to hear that we were able to achieve this during your stay.Our team takes great pride in providing exceptional service and ensuring that every guest has a comfortable and enjoyable stay. We are happy to hear that our staff met your expectations and provided you with a positive experience.Our location is indeed a great advantage and we are glad you appreciated it. We strive to provide our guests with easy access to the best local attractions and experiences, and we are delighted to hear that you found our location to be convenient.Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit!
2/10 Horrible
Michael
Voyage en couple
6 avr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Michael
Séjour de 4 nuits en mars 2023
Réponse de Guest Relation Manager le 12 mai 2023
Dear Michael,Thank you for taking the time to review your recent stay at Nobu Hotel Marrakech.Your input will help us identify areas for improvement and take the necessary steps to ensure that we meet the high standards of service that we set for ourselves.We are pleased to hear that you enjoyed the food at Nobu Restaurant and that the restaurant's service was attentive. However, we are sorry that your experience at the pool area and with pool service fell short of your expectations.Once again, we appreciate your feedback and hope to have the opportunity to make things right on a future visit.
4/10 Médiocre
Sam
23 mars 2023
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Sam
Séjour de 1 nuit en mars 2023
Réponse de Guest Relation Manager le 14 juin 2023
Dear Michael,Thank you for taking the time to review your recent stay at Nobu Hotel Marrakech.Your input will help us identify areas for improvement and take the necessary steps to ensure that we meet the high standards of service that we set for ourselves.Best regards.
10/10 Excellent
Daniel
21 mars 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Daniel
Séjour de 2 nuits en mars 2023
Réponse de Guest Relation Manager le 14 juin 2023
Dear Daniel,Thank you for taking the time to review your recent stay at Nobu Hotel Marrakech.Your input will help us identify areas for improvement and take the necessary steps to ensure that we meet the high standards of service that we set for ourselves.Best regards
2/10 Horrible
abdulaziz
17 févr. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
abdulaziz
Séjour de 1 nuit en février 2023
Réponse de Guest Relation Manager le 14 juin 2023
Dear Abdulaziz,Thank you for taking the time to review your recent stay at Nobu Hotel Marrakech.Your input will help us identify areas for improvement and take the necessary steps to ensure that we meet the high standards of service that we set for ourselves.Best regards.