Les notes se basent sur un nombre total de 574 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
3,7 sur 5
Recommandé par 87 % des clients
3,8 Propreté de la chambre
3,8 Services et personnel
3,6 Confort de la chambre
3,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Newcastle

Much better than other reviews suggest

Publié le 13 avr. 2015
Les + : Good position
Les - : Just a tiny bit of sprucing up
Situation : Airport Express bus (5 Euros) stops just outside. Retiro Park very close. Metro very close.
The two best things about this hotel were its closeness to the airport express bus-stop and its proximity to the beautiful Retiro Park. It was a big and well run establishment, with all staff speaking very good English. Although it was a teeny bit "tired" looking in places, it was excellent value for money. We stayed twice - once at each end of a touring holiday, and booked a family room each time. Both rooms were fantastic - each time we had two adjoining rooms, both of which were huge. Would definitey recommend.
3 sur 5
par un voyageur vérifié de London

Well located hotel

Publié le 7 avr. 2015
This hotel is huge, very well located but lacks modern decor and additional facilities. The hotel needs updating, there is not much natural light coming through the hotel. The rooms were of a good size but the bed was very uncomfortable and gave both my husband and I back ache. The breakfast was ok, could be much better and not worth the money that is being charged. The hotel would benefit if it had a swimming pool and a gym. The staff here are very nice indeed, most helpful and allowed us a late check out. Overall the hotel was good but lacks a few things to bring it up to the 4 stars that it says it is.
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par francois

Ce voyageur n'a laissé qu'une note Publié le 2 avr. 2015 sur Hotels
3 sur 5
Recommandé
pour Escapade entre amis
par un voyageur vérifié

Ok om man besöker arenan

Publié le 29 mars 2015 sur Hotels
Trasiga vägguttag, gardiner. Ta med delare till vägguttag, fanns bara två i rummet.
3 sur 5
Recommandé
pour Escapade entre amis
par un voyageur vérifié

Left a little to be desired

Publié le 28 mars 2015 sur Hotels
Difficult to find but a lovely reception area once you locate the hotel. The only issue was the room itself, I would compare it to a travelodge in the uk, quite basic, could do with a new bathroom fitted. The wall for some reason had the letter 'W' on the wall paper which clearly wasn't supposed to be there. Basic toiletries. Preference aside would of liked a comfier bed. Great 2-3 star hotel, not 4 though I'm afraid. Great helpful staff though, nice reception Bar. View over looking the hotel entrance which has building works adjacent covered by blue tarpaulins flapping in the wind.
3 sur 5
Recommandé
pour Familles
par Elizabeth de St. Louis, Missouri

Sleep here, but don't eat here

Publié le 25 mars 2015 sur Hotels
Room shows some age, but was very clean and comfortable. No noise issues. Employees were very friendly, professional. Everything in the hotel was very good except the food in the bar/dining area - it was terrible! Service was very slow, even though it was mostly empty. The chef/cook must have gone home and the food made by someone who doesn't know how to cook. My daughter's pasta consisted of approx 6-8 noodles and some plain tomato sauce. My husband's Asian noodle dish was drowned in soy sauce, making it inedible. My ham and cheese sandwich was sort of grilled, sort of not... So much good food in Spain! But not here...
5 sur 5
Recommandé
pour Familles
par Eduardo de Guatemala

Muy bueno

Publié le 23 mars 2015 sur Hotels
El Hotel Convención es enorme. Recepción trabaja rápidocon eficiencia y rapidez. El cuarto daba a la calle por lo que tuvimos ventana. Todo estaba nítido, limpio y ordenado. El baño es amplio aunque la puerta no tiene seguro.
4 sur 5
Recommandé
pour Familles
par Fernando

Ce voyageur n'a laissé qu'une note Publié le 18 mars 2015 sur Hotels
2 sur 5
Recommandé
pour Événement personnel
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 16 mars 2015 sur Hotels
1 sur 5
Recommandé
pour Couples
par deoranil de Sao Paulo

pessimo para quatro estrelas

Publié le 14 mars 2015 sur Hotels
Mobiliario antigo e mal cuidado, carpetes velhos, mal cheiro no banheiro, barulho de porta de servico batendo a todo momento no corredor. Nao indico