Avis sur Harrah's Hotel and Casino Las Vegas
Harrah's Hotel and Casino Las Vegas
3475 Las Vegas Blvd S, Las Vegas, NV
Avis
7,6
Bien
8,0/10
Propreté
7,8/10
Personnel et service
7,4/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
Voyage en famille
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Séjour de 4 nuits en avril 2024
Réponse de Ruby le 19 avr. 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will alert the housekeeping team and we will work hard to fix the issues you've experienced. Please have a great day.
6/10 Satisfaisant
Dominique
7 avr. 2024
Dominique
Séjour de 3 nuits en mars 2024
Réponse de Latrice le 7 avr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
10/10 Excellent
Marie-Christine
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie-Christine
Séjour de 3 nuits en mars 2024
Réponse de Doug le 1 avr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
8/10 Bien
François
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
François
Séjour de 1 nuit en mars 2024
Réponse de Latrice le 1 avr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
8/10 Bien
Jean Francois
Voyage d’affaires
5 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jean Francois
Séjour de 3 nuits en janvier 2024
Réponse de Michelle le 5 févr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Sylvie
Voyage en groupe
22 janv. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Sylvie
Séjour de 7 nuits en janvier 2024
Réponse de ALM le 22 janv. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
4/10 Médiocre
Jean-Christophe Joseph Marc
22 janv. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Jean-Christophe Joseph Marc
Séjour de 4 nuits en janvier 2024
Réponse de kim le 23 janv. 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
8/10 Bien
Aumai
3 janv. 2024
Les points forts : Personnel et service
Aumai
Séjour de 3 nuits en décembre 2023
Réponse de kim le 10 janv. 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
10/10 Excellent
André
20 déc. 2023
André
Séjour de 1 nuit en décembre 2023
Réponse de Ruby le 21 déc. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
2/10 Horrible
André
14 déc. 2023
Les points faibles : Propreté
André
Séjour de 3 nuits en décembre 2023
Réponse de Ben le 16 déc. 2023
Hello Andre, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
4/10 Médiocre
Clayton
14 déc. 2023
Clayton
Séjour de 3 nuits en décembre 2023
Réponse de Christina Banks le 15 déc. 2023
Hello Clayton, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
8/10 Bien
Gilles
Voyage en famille
13 déc. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Gilles
Séjour de 7 nuits en décembre 2023
Réponse de Dan le 13 déc. 2023
Hello Gilles, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.
8/10 Bien
LORENZO
Voyage en famille
29 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LORENZO
Séjour de 3 nuits en novembre 2023
Réponse de Ben le 30 nov. 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
4/10 Médiocre
Carolyne
Voyage en famille
30 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carolyne
Séjour de 3 nuits en octobre 2023
Réponse de Latrice le 30 oct. 2023
"Hola, me gustaría agradecerle por tomarse el tiempo para expresar sus comentarios sobre su visita. La satisfacción de los huéspedes es nuestra prioridad número uno. Lamentamos que se haya sentido decepcionado con su estadía. Trabajamos duro todos los días para mejorar el hotel. Casino para que nuestros huéspedes puedan tener una experiencia fantástica. Que tengan un gran día".
10/10 Excellent
Philippe-Albert
Voyage en groupe
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Propre et bien situé
Philippe-Albert
Séjour de 2 nuits en octobre 2023
Réponse de Ruby le 30 oct. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
GRAZIELLA LILIANE
Voyage en groupe, Voyage en couple
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GRAZIELLA LILIANE
Séjour de 4 nuits en septembre 2023
Réponse de Michelle le 30 oct. 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Mario
26 oct. 2023
Mario
Séjour de 5 nuits en octobre 2023
Réponse de Latrice le 15 nov. 2023
Hello, I would like to thank you for taking the time to express your comments concerning your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
Isabelle
Voyage en famille
21 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isabelle
Séjour de 1 nuit en octobre 2023
Réponse de Dan le 21 oct. 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
10/10 Excellent
Olivier
Voyage en couple
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olivier
Séjour de 2 nuits en septembre 2023
Réponse de JD le 12 oct. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Sheyk Umar T
Voyage en couple
19 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheyk Umar T
Séjour de 2 nuits en septembre 2023
Réponse de Dan le 19 sept. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
Stéfanie
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super rapport qualité prix
Stéfanie
Séjour de 4 nuits en août 2023
Réponse de Latrice le 17 sept. 2023
Nous sommes heureux d'apprendre que vous avez apprécié votre séjour parmi nous ! La satisfaction des clients est notre priorité numéro un. Au plaisir de vous accueillir à nouveau lors de votre prochaine visite !
8/10 Bien
Jean-Philippe, Mirabel
Voyage en couple
12 sept. 2023
Les points forts : Propreté et équipements
Jean-Philippe
Séjour de 1 nuit en septembre 2023
Réponse de Michelle le 12 sept. 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
Caroline
Voyage en couple
5 sept. 2023
Les points forts : Propreté et équipements
Caroline
Séjour de 3 nuits en septembre 2023
Réponse de Ben le 6 sept. 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Gökhan
2 sept. 2023
Gökhan
Séjour de 1 nuit en août 2023
Réponse de Latrice le 3 sept. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
Annie
1 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Annie
Séjour de 3 nuits en août 2023
Réponse de Dan le 1 sept. 2023
Hello Annie, thank you for providing your feedback on your most recent stay. Please contact Harrah's directly to speak to a member of management regarding your experience.
10/10 Excellent
Annie
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Annie
Séjour de 5 nuits en août 2023
Réponse de Ruby le 19 août 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Cindy
Voyage en groupe
17 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cindy
Séjour de 4 nuits en juillet 2023
Réponse de JD le 17 août 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
Vaitiare
12 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vaitiare
Séjour de 3 nuits en août 2023
Réponse de Ben le 13 août 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
Carolina Colindres
Voyage en famille
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carolina Colindres
Séjour de 4 nuits en juillet 2023
Réponse de Kimberly le 18 août 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
8/10 Bien
Gregory
2 août 2023
Gregory
Séjour de 2 nuits en juillet 2023
Réponse de Issac le 3 août 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
Valérie
Voyage en famille, Voyage en groupe
24 juil. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Valérie
Séjour de 3 nuits en juillet 2023
Réponse de ALM le 24 juil. 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
6/10 Satisfaisant
Alain, Moorea
Voyage en couple
17 juil. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Alain
Séjour de 5 nuits en juillet 2023
Réponse de Kimberly le 17 juil. 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
10/10 Excellent
Karine
Voyage en couple
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karine
Séjour de 4 nuits en juillet 2023
Réponse de Issac le 7 juil. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
6/10 Satisfaisant
Caroline
4 juil. 2023
Caroline
Séjour de 2 nuits en juillet 2023
Réponse de Michelle le 28 juil. 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
4/10 Médiocre
Vanessa
21 juin 2023
Vanessa
Séjour de 5 nuits en juin 2023
Réponse de Kimberly le 12 juil. 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
10/10 Excellent
tina
17 juin 2023
tina
Séjour de 1 nuit en juin 2023
Réponse de Michelle le 7 juil. 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
2/10 Horrible
Michel
9 juin 2023
Michel
Séjour de 8 nuits en mai 2023
Réponse de Ruby le 29 juin 2023
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed, and Please let us know what the issues were and we will work hard to fix the issues you've experienced. Please have a great day.
6/10 Satisfaisant
Sophie
Voyage en famille
31 mai 2023
Les points forts : Personnel et service
Sophie
Séjour de 4 nuits en mai 2023
Réponse de ALM le 31 mai 2023
Hello Sophine, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.
6/10 Satisfaisant
AMELIE
Voyage en famille
25 mai 2023
Décevant
AMELIE
Séjour de 2 nuits en mai 2023
Réponse de ALM le 25 mai 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
6/10 Satisfaisant
Pascal
Voyage en famille
21 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Pascal
Séjour de 4 nuits en mai 2023
Réponse de Ruby le 21 mai 2023
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day
8/10 Bien
Mathieu
Voyage en groupe
12 mai 2023
Les points forts : Propreté
Mathieu
Séjour de 5 nuits en avril 2023
Réponse de Ruby le 12 mai 2023
We are happy to hear that you are enjoying your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bien
Pierre
3 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pierre
Séjour de 6 nuits en avril 2023
Réponse de Kimberly le 3 mai 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back in the future!
10/10 Excellent
Amelie Audet
Voyage en groupe
2 mai 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Amelie Audet
Séjour de 5 nuits en avril 2023
Réponse de Kimberly le 2 mai 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back in the future!
2/10 Horrible
Jean, Plessisville
Voyage en famille
23 mars 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Jean
Séjour de 5 nuits en mars 2023
Réponse de ALM le 23 mars 2023
Hello Jean, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you experienced. I hope you will view this negative experience as an isolated incident.
8/10 Bien
François Robitaille
4 mars 2023
François Robitaille
Séjour de 4 nuits en février 2023
Réponse de Harrah's Las Vegas le 30 mars 2023
Thanks for the love, François. We appreciate you!
6/10 Satisfaisant
Nadine
Voyage en couple
26 févr. 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nadine
Séjour de 5 nuits en février 2023
Réponse de Harrah's Las Vegas le 1 mars 2023
We appreciate your loyalty, Nadine. Your feedback is greatly appreciated! We wouldn't be able to do what we do without valued customers like you.
8/10 Bien
Danny, Saint Hubert
Voyage en famille
27 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danny
Séjour de 3 nuits en janvier 2023
Réponse de Harrah's Las Vegas le 7 févr. 2023
Your feedback is definitely appreciated, Danny. We look forward to your next visit at Harrah's Las Vegas.
8/10 Bien
Bélinda
Voyage en groupe
31 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bélinda
4/10 Médiocre
Richard
30 nov. 2022
Richard
10/10 Excellent
Patrick
Voyage en couple
27 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patrick
Séjour de 4 nuits en novembre 2022
Réponse de Harrah's Las Vegas le 2 janv. 2023
Thank you for the 5-star review! We are delighted to learn you enjoyed your visit with us at Harrah's Las Vegas and appreciate you taking the time to share your experience.