Les notes se basent sur un nombre total de 56 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,4 sur 5
Recommandé par 93 % des clients
4,6 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
2 sur 5
Recommandé
par un voyageur vérifié

Bad customer service, but nice lake views

Publié le 14 juin 2014 sur Hotels.com
I had multiple bad customer service experiences at this hotel: (1) they couldn't find my Hotels.com listing, and only after rechecking their system did they say they weren't notified of the booking; (2) they said we had air conditioning in our room, but then later claimed that all rooms with balconies have no air conditioning (um, what?); (3) they asked us to pay an additional 95 Euros for a room with air conditioning (which by the way was a necessity, temperatures were 30+ Celsius that day and the room was like a sauna)..when we asked why 95 Euros, they said a room with A/C costs 50 Euros more and that because the only rooms they had with A/C were lake view rooms we needed to upgrade to the lakeview room for another 45 Euros. Even though it was late at night and nobody could see the lake view we were paying more money for
4 sur 5
Recommandé
pour Événement personnel
par Niederhoff de Pacific Palisades, CA

Get-away Resort

Publié le 6 juin 2014 sur Hotels.com
Beautiful Hotel/Resort above Lake Constance with spectacular views of the lake from lake-view rooms, open terrace and restaurants. Very friendly staff. Some of the outdoor public areas could use a fresh coat of paint. With a few outdoor heaters one could extend the times to dine al fresco on the beautiful terrace when the evenings are getting chilly.
4 sur 5
Recommandé
pour Tout le monde
par API de SA..... TEXAS

May vacation 2014

Publié le 30 mai 2014
Les + : the service and the communication skills by your staff members that we came in contact with, was very good.
Les - : In our room, # 422, standing at the foot end of the bed, the matrass on the right side is worn down and needs to be replaced.....
Situation : The location of this Hotel is well situated to plan excursions in ALL directions around the lakeside.
After returning every day from excursions around the lakeside , your hotel served as a home from home. Sitting in the evening on the terrace , meeting other people , having dinner and over looking the lake was and will be a long lasting and wonderful experience to cherish.
3 sur 5
par un voyageur vérifié

No bar in this maze

Publié le 21 oct. 2013
No bar (under refurbishment), poor breakfast (compared to other German hotels), and getting around was a nightmare - up and down lifts, stairs, corridors - it must have been designed by a comedian!!
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 9 oct. 2013 sur Hotels.com
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Good to stay.

Publié le 20 sept. 2013
Nice location around lake Konstanz. room is Ok, restaurant nice.
5 sur 5
Recommandé
pour Familles
par un voyageur vérifié de oxfordshire u.k.

This hotel outstripped our expectations.

Publié le 27 août 2013
Les + : See above.
Les - : Position of bar and a few lounge type sofas for early evening drinks.
Situation : Easy access to Lake Constance and every tourist attraction around the lake by bike, ferry or car.
Whilst positioned away from the lake its spectacular views from the dining terrace were amazing. Peaceful location. We will be going back!
5 sur 5
Recommandé
pour Événement personnel
par Keitel

Ce voyageur n'a laissé qu'une note Publié le 19 août 2013 sur Hotels.com
5 sur 5
Recommandé
pour Tout le monde
par Angus de Scotland, UK

Would deffinatley recommend hotel

Publié le 11 août 2013
Les + : The view , staff and breakfast !
Les - : None
Situation : Very nice
We had booked a lake view room and had a pleasant surprise when we realised it had a balcony as well. The view is just lovely from the rooms. If you get the older rooms (as we did ) they are slightly dated , but still very clean and very well maintained and the view more than made up for this. Breakfast was a excellent , as were all the staff who were very friendly and well trained. Pool and sauna facilities also excellent. A free bus takes you easily down to centre and train station. Angus
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

excellent staff, beautiful view of Lake Constanc

Publié le 2 août 2013
Les + : Everything. Great hotel, good food, beautiful view of the lake, close to different tourist attractions, WONDERFUL STAFF.
Les - : The older rooms need to be updated.
Situation : Town of Meersburg is great for a day of shopping local artisians and unique types of jewelry, knick knacks, art, and clothing.
Booked at last minute and therefore did not have a prime view of the lake. We requested a different room and though it was not available our first night, the staff moved us to one of the best rooms, with a stunning view, the second night. On the second night (and 10 days into our trip to Europe) we returned to the hotel tired and wanting an American cheeseburger. Although that was not available, the kitchen prepared us a type of club sandwich with french fries that was very satisfying.