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Avis sur The Gold Palace & Resorts

4 out of 5
The Gold Palace & Resorts
Jaipur-Delhi National Highway, Kukas, Jamwa Ramgarh, Rajasthan

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 15." "
Note des voyageurs de 8 (Bien), d’après 3 avis sur 15." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 15." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 15." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 15." "

5,4/10

Propreté

5,4/10

Personnel et service

5,0/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

2/10 Horrible

Mahaveer

Voyage en famille
Les points faibles : Propreté
It was worst experience I ever faced, water leakage in AC, floor was dirty, food quality was very poor. It was a big mistake choosing this property. Expedia please process the refund
Séjour de 1 nuit en juillet 2023
Réponse de sc le 24 juil. 2023
apologies for your experience . let us check and come back to you

6/10 Satisfaisant

sreedipa

Les points forts : Propreté
Les points faibles : Équipements
Property is located in beautiful place. But it is mismanaged checkin process is slow , food or café services are not up to mark consists of limited menu and is not tasty either.
Séjour de 1 nuit en décembre 2021

8/10 Bien

KEI

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
良いホテルです
部屋も広く、エキストラベッドも頼めば用意してくれて(追加料金なし)、シャワーもきちんとお湯がでました。 少し寒かったですが、暖房も用意してくれたりとサービスが良いなと思いました。 朝ごはんも子どもが食べれる物があったのでよかったです。 庭も広くもう一泊してホテルでゆっくり過ごすのも良いかなと思えるホテルでした。
Séjour de 1 nuit en décembre 2021
Réponse de s chakraborty le 30 déc. 2021
thank you for your kind words . we will be better prepared with food of your taste the next time . have a good day

6/10 Satisfaisant

thomas

Voyage en famille
average hotel, no wifi
Big difference between 4 and 5 stars in India. With this 4 star hotel expect things like no WiFi working, worker in our room on break when we entered room. Passports took awhile to be returned, choices at breakfast limited but edible. Decent hotel but not in place on hotels.com map so in wrong location for us.
Séjour de 1 nuit en décembre 2019
Réponse de subhashish le 26 déc. 2019
my apologies for the wifi not working and the delay in return of the passports . we will make sure thyat other guests do not have the same experience and work to make thier stay better , thanks again for your insight ,

10/10 Excellent

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was excellent, they made us feel very welcome. The restaurant was very good and so was breakfast.
Séjour de 4 nuits en novembre 2019
Réponse de subbu le 22 nov. 2019
thanks you for your kind words . please do visit us again .

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Beim Hotel ist die Zeit stehengeblieben, schade der Garten ist sehr schön, das Personal ist hilfsbereit, freundlich. Der Pool könnte sauberer :-( sein.
Séjour de 4 nuits en avril 2019
Réponse de chakraborty le 17 avr. 2019
thanks for your valuable input . we are in the process of upgradation of many amenities to suit our clients . hope in your next visit you will love everything about us .

8/10 Bien

Supriya

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The quality of rooms n housekeeping was not great but overall stay was okay.
Réponse de chakraborty le 22 déc. 2018
appreciate your response . will surely upgrade our housekeeping . we are in p[rocess of upgrading rooms too .

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
nice location & surroundings. Food ok. slow service

4/10 Médiocre

Ranbir

Les points faibles : Propreté, personnel et service, confort de la chambre
Terrible service. Rooms not exactly what you see
As much as the hotel looks beautiful from outside and the lovely scenery surrounding it. We struggled to find it as it was far away from the main city. The service is as much worse especialy the night service. Overall room condition is below my expectations. I feel It is important to notify you all to ensure the food is safe to consume and chefs are up to standard (hint!) The enterance hall is nice. Set up looks nice but i suppose this is to attract people. A/c was blowing dusty air. Night staff was rude. I had to teach them hospitality manners & and how to deal with guest complaints etc at 2am. Bedroom table was sticky. Staff need professional training.

4/10 Médiocre

Martin, Aarhus

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ok hotel
Although the hotel looks very nice from the outside, nice well kept gardens, it has seen it's best days. It seems their main business is tourist buses in need of an overnight stay. The first night we stayed at the hotel we were the only guests which was a strange feeling, but as we approached the weekend more guests were joining. If you like nice and quiet this hotel will do. It is a bit isolated, but you can easily reach all the good sights in the area (by cab)

6/10 Satisfaisant

Rohit, New delhi

Les points faibles : Personnel et service
Good hotel but poor service
The only good part about this property is its lawn, which is amazing. The service quality is poor. We were not offered any welcome drinks and no one was very welcoming during the check-in time. Food quality is also very average.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No facilities. Only green lawns.
No channels on tv. Average room n no clean swimming pool

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

Maddie, Cardiff, UK

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
In a wonderful setting, shame about the hotel
This is a wonderful hotel set in spectacular grounds and as you wait in the lobby expectations are high. Then you see the room... stains on bed clothes and towels, unwashed windows, a general air of uncleanliness. Room service is very slow and often bring incorrect items. This hotel probably has more than 100 rooms, but we were the only people there! There were noisy corporate parties in the evening. Despite asking specifically for a quiet room with a view, we were right next to the reception area and have never stayed in a noisier room. When we asked if we could be moved to a room on one of the other floors we were told a definite 'no'. I would not recommend this hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice!!!!!!!!!!!!!!!!!!!
Nice place for weekend gate way...!!! Appreciate the restaurant staff was quite helpful and care of guest... Food was bit expensive in comparison the quality...Overall good to stay for a day Or couple!!!:))))))))))))))))))