I have stayed at this property countless times over the years. This is the first time that I was completely disillusioned and unhappy with the stay. The beds were very uncomfortable. There was nowhere to sit in the room, except on the uncomfortable bed. There is no phone in the room or phone book. This means that you can not easily call the front desk if you need anything or ask for a simple wake-up call. These items were never missing or issues in the past. Whoever is making these stupid changes is ruining what was once a great place to stay. Also, I made the reservations and paid for them through Hotels, but then the location all of a sudden wanted a $150 deposit, that they never asked for in the past.
