Chambre Signature, vue partielle sur l'océan | Vue de la chambre

Avis sur Waikiki Resort Hotel

3.5 out of 5
Waikiki Resort Hotel
2460 Koa Avenue, Honolulu, HI

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 694 avis sur 1417." "
Note des voyageurs de 8 (Bien), d’après 446 avis sur 1417." "
Note des voyageurs de 6 (Satisfaisant), d’après 180 avis sur 1417." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1417." "
Note des voyageurs de 2 (Horrible), d’après 37 avis sur 1417." "

8,8/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Luc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien à part les déjeuners qui étaient bruyant et sans saveur
Séjour de 2 nuits en octobre 2023
Réponse de Kris le 30 oct. 2023
Mahalo for choosing Waikiki Resort Hotel!

8/10 Bien

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien placé et à côté d’un loueur de surf à 10$ les 2h. Lit confortable et il y a un petit réfrigérateur. Par contre le parking est payant ce que je n’ai pas vu lors de ma réservation. Après avoir testé le petit déjeuner gratuit , on a préféré aller au resto ilima en face de l’accueil. Menu pas cher. Séjour satisfaisant.
Séjour de 3 nuits en août 2023
Réponse de Kris le 31 août 2023
Aloha and thank you for staying with us, Wendy. We hope you enjoyed our wonderful location and we look forward to seeing you again soon.

8/10 Bien

Jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Kris le 3 août 2023
Mahalo for choosing Waikiki Resort Hotel.

8/10 Bien

BOUABDALLAH

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix à conseiller
Bon séjour hotel propre bon petit-déjeuner compris Hotel un peu vieillot mais bien entretenu Pas de salle de sport dommage
Séjour de 5 nuits en février 2023
Réponse de Kris le 8 mars 2023
Merci de rester avec nous. On se reverra bientôt.

8/10 Bien

France

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2023
Réponse de James Kuwata, Front Office Manager le 16 mars 2023
Thank you for staying with us, and we hope to welcome you back to the Waikiki Resort Hotel in the future!

10/10 Excellent

Frédéric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un magnifique hôtel à proximité de la plage, le personnel est très professionnel, je recommande vivement cet hôtel
Réponse de Kris le 5 janv. 2023
Mahalo!

10/10 Excellent

Julie

10/10 Excellent

François

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Kris le 26 juil. 2022
Thanks for staying with us!

10/10 Excellent

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location! Courteous staff. Clean and comfortable room and property. Great value for the money. Would highly recommend this hotel!
Séjour de 7 nuits en mars 2024
Réponse de Guest Experience Manager le 28 mars 2024
Aloha! Thank you for taking the time to share your feedback on your recent stay. We hope your visit was filled with many happy memories! Take care and we hope you choose to stay with us on your next visit to Oahu!

8/10 Bien

Steven

Voyage en couple
Location was excellent however the hotel and property is tired and in need of an upgrade.
Séjour de 8 nuits en mars 2024
Réponse de Guest Experience Manager le 28 mars 2024
Thank you for choosing to stay at the Waikiki Resort Hotel on your most recent visit to Honolulu. We take pride in our guest service and our facilities although it is apparent that they fell short of your expectations. We certainly hope and trust that the rest of your island experience was most pleasant and enjoyable. We hope you will consider choosing to stay with us again on your next visit to sunny Waikiki!

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Although this is an older hotel, it has had updates and is a very affordable stay in a convenient location. It is a short walk to the water with lots of shopping and restaurants nearby. Staff are very helpful and friendly. The hotel offers some free activities, such as beach yoga, ukelele lessons and lei making. A great addition! My only complaint is that there is a large building between the hotel and the ocean. Although it blocks much of the view, you do get a partial ocean view between the buildings. Thank you for a lovely stay!
Séjour de 7 nuits en mars 2024
Réponse de Guest Experience Manager le 28 mars 2024
Aloha! Sounds like you had a wonderful island adventure! We hope you made happy memories and took the best selfies! A Hui Ho! (until next time)

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Being so close to the beach
Séjour de 7 nuits en mars 2024
Réponse de Guest Experience Manager le 28 mars 2024
Aloha! Sounds like you had a wonderful island adventure! We hope you had a lot fun in the sun and took the best selfies! A Hui Ho! (until next time)

8/10 Bien

Gemma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Walkable to the shops and restaurants
Séjour de 4 nuits en février 2024
Réponse de Guest Experience Manager le 28 mars 2024
Aloha! Thank you for taking the time to share your feedback on your recent stay. We hope your visit was filled with many happy memories! Take care and we hope you choose to stay with us on your next visit to Oahu!

8/10 Bien

Margarita, College Park

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Guest Experience Manager le 28 mars 2024
Aloha! Thank you for taking the time to share your feedback on your recent stay. We hope your visit was filled with many happy memories! Take care and we hope you choose to stay with us on your next visit sunny Waikiki!

10/10 Excellent

Lucyna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location
Séjour de 3 nuits en mars 2024
Réponse de Guest Experience Manager le 25 mars 2024
Aloha! Thank you for sharing your positive feedback! We hope your island adventure was filled with fun, sun and the best memories! A Hui Ho! (until next time)

2/10 Horrible

Laura, Buena Park

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
If I could give a zero star I would. Bathroom was disgusting, full of hair on the tub and the door. We found underwear from another guests in one of the drawers. Walls full of mold …. Horrible stay for this expensive I would say motel not hotel.
Séjour de 3 nuits en mars 2024
Réponse de Guest Experience Manager le 25 mars 2024
Mahalo (thank you) for choosing to stay at the Waikiki Resort Hotel on your most recent visit to Honolulu. We truly appreciate that you’ve taken a moment to provide us feedback on your most recent visit. We take pride in our guest service and our facilities although it is apparent that they fell short of your expectations. We take all guest discontent seriously and please know that your comments have been shared and addressed with our respective managers. We certainly hope and trust that the rest of your island experience was most pleasant and enjoyable.

10/10 Excellent

Judith, stl

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 10 nuits en mars 2024
Réponse de Guest Experience Manager le 25 mars 2024
Aloha! Sounds like you had a wonderful visit! We hope your island adventure was filled with happy memories! We look forward to seeing you on your next visit to sunny Waikiki!

10/10 Excellent

Melissa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quick walk to the beach. Staff was helpful
Séjour de 4 nuits en mars 2024

10/10 Excellent

mary kristine, surrey

we had a great experience in this hotel, staff are nice, location is vert good walkable to almost everything around waikiki. Breakfast is ok, would definitely come back.
Séjour de 4 nuits en mars 2024
Réponse de Guest Experience Manager le 25 mars 2024
Aloha! Thank you for taking time to share your positive feedback! We hope your island visit was filled with happy memories and the best selfies! We look forward to seeing you on your next visit

2/10 Horrible

scott

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
The location was perfect. Easy walk to everything. The staff were very friendly and helpful. The rooms were average. Nothing to write home about. Great view though. The breakfast was absolute horrible. Very small space for the amount of people. Very limited selection for the price that you pay as it is not included. I wouldn’t stay here again mainly for the breakfast. However, there was a lady working the breakfast clearing tables and greeting everyone. She was amazing. She was very helpful, friendly and extremely hard working. Even when others were very rude to her she kept that smile on her face. In this day and age people should be recognized for their work ethic. Guests should learn to treat the staff with respect.
Séjour de 1 nuit en mars 2024
Réponse de Guest Experience Manager le 25 mars 2024
Mahalo (thank you) for choosing to stay at the Waikiki Resort Hotel on your most recent visit to Honolulu. We truly appreciate that you’ve taken a moment to provide us feedback on your most recent visit. We take pride in our guest service and our facilities although it is apparent that they fell short of your expectations. We are very happy that you received excellent service at the Ilima Cafe! We certainly hope and trust that the rest of your island experience was most pleasant and enjoyable.

2/10 Horrible

LakshmiDeepika

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's not as expected, the room quality is like a motel
Séjour de 3 nuits en mars 2024
Réponse de Guest Experience Manager le 25 mars 2024
Mahalo (thank you) for choosing to stay at the Waikiki Resort Hotel on your most recent visit to Honolulu. We take pride in our guest service and our facilities although it is apparent that they fell short of your expectations. Please know that your comments have been shared and addressed with our respective managers. We certainly hope and trust that the rest of your island experience was most pleasant and enjoyable.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Guest Experience Manager le 23 mars 2024
Aloha! Thank you for your positive feedback! We hope your visit was filled with happy memories. We look forward to seeing you again on your next visit!

10/10 Excellent

Therese G C

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was very pleasant and enjoyable. The staff was friendly and helpful. The hotel and restaurant was very nice and clean. We would definitely stay again when we come back to Hawaii.
Séjour de 6 nuits en mars 2024
Réponse de Guest Experience Manager le 23 mars 2024
We are so happy you enjoyed your island adventure! We look forward to seeing you on your next visit to sunny Waikiki!

8/10 Bien

Verilyn

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bell service was terrific! Rusty was GREAT!!
Séjour de 4 nuits en mars 2024
Réponse de Guest Experience Manager le 21 mars 2024
Aloha! Thank you for sharing your positive feedback! We are proud of our bell team! We hope your island adventure was fill with happy memories and look forward to seeing you on your next visit

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 5 nuits en mars 2024
Réponse de James Kuwata, Front Office Manager le 19 mars 2024
Aloha Heather, thank you for your kind review!

10/10 Excellent

Andrea

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really clean, fantastic friendly service (especially Bell Service!) and so close to the beach. We traveled with a toddler and baby and the proximity to the beach was amazing. We will definitley stay again!
Séjour de 7 nuits en mars 2024
Réponse de Guest Experience Manager le 18 mars 2024
Aloha! Thank you for your positive feedback! We are so happy you received excellent service from our staff! We hope your island adventure was filled with beautiful memories and the best selfies! We look forward to seeing you on your next visit! A Hui Ho! (until next time)

10/10 Excellent

Raveen

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et personnel et service
very convenient!
Séjour de 7 nuits en mars 2024
Réponse de Guest Experience Manager le 17 mars 2024
Aloha! Sounds like you had a wonderful visit to the islands! Hope you made the best memories and took the best selfies! A Hui Ho! (until next time)

6/10 Satisfaisant

Albert, Goodyear

Séjour de 4 nuits en mars 2024
Réponse de Guest Experience Manager le 17 mars 2024
Aloha! Thank you for taking time to share your feedback on your recent stay. We hope and trust that your island adventure was pleasant and enjoyable. We look forward to see you again on your next visit to sunny Waikiki

8/10 Bien

Mark

Les points forts : Personnel et service
Séjour de 5 nuits en mars 2024
Réponse de Guest Experience Manager le 17 mars 2024
Aloha! We hope and trust that your island adventure was filled with wonderful memories! We look forward to your next visit!

10/10 Excellent

Randall

Voyage en couple
Les points forts : Équipements
Loved how close it is to the beach and shops.
Séjour de 4 nuits en mars 2024
Réponse de Guest Experience Manager le 13 mars 2024
Aloha! Thank your for sharing your positive feedback! All of our guests enjoy our proximity to Waikiki Beach, restaurants and shops! We hope your island adventure was filled with wonderful memories and the best selfies! A Hui Ho! (until next time)

6/10 Satisfaisant

Maria

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The infrastructure is old. The balcony sliding door is noisy when the wind blows. Fridge is way too old. Actually, everything needs an upgrade. The pictures in the website are not accurate. Plus the free breakfast??? It is a mess. Way too crowded for a small place. If you want real comfort, read the reviews before you book.
Séjour de 3 nuits en mars 2024
Réponse de Guest Experience Manager le 12 mars 2024
Mahalo (thank you) for choosing to stay at the Waikiki Resort Hotel on your most recent visit to Honolulu. We truly appreciate that you’ve taken a moment out of your time to provide us feedback on your most recent visit. We take pride in our guest service and our facilities although it is apparent that they fell short of your expectations. We certainly hope and trust that the rest of your island experience was most pleasant and enjoyable.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort was right by the beach and within walking distance to everything. I even used the spa and had a wonderful massage. The concierge was very nice.
Séjour de 2 nuits en mars 2024
Réponse de Kris le 12 mars 2024
Thanks for the wonderful review, David! We're glad you had a blast and we can't wait to welcome you back.

8/10 Bien

Chad

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was great. Comfortable beds. Continental breakfast was a plus!!! Only negative is the bathroom (sink and counter, specifically) was too small.
Séjour de 4 nuits en mars 2024
Réponse de Kris le 12 mars 2024
Thanks for your feedback, Chad. We appreciate your support and look forward to your next stay.

10/10 Excellent

Dale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay!
Séjour de 3 nuits en février 2024
Réponse de Guest Experience Manager le 11 mars 2024
Aloha! Sounds like your island adventure was filled with fun in the sun! We look forward to seeing you on your next visit to sunny Waikiki! A Hui Ho! (until next time)

8/10 Bien

robert, Calgary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location.
Séjour de 5 nuits en février 2024
Réponse de Kris le 8 mars 2024
Mahalo for choosing to stay with us!

10/10 Excellent

Verilyn

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Guest Experience Manager le 9 mars 2024
Aloha! Thank you for positive feedback! We hope your island adventure was filled with happy memories! A Hui Ho! (until next time)

6/10 Satisfaisant

Katie

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The pool is definitely lacking and does not get lots of sun exposure. The sliding doors to the patio are very heavy and squeaky - they should clean the windows as well.
Séjour de 5 nuits en mars 2024
Réponse de Kris le 8 mars 2024
Thank you for staying with us and sharing your thoughts. We appreciate your feedback and will work hard to improve the guest experience for you and future guests. Mahalo

8/10 Bien

Gail

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Enjoyed the convenience of location, right in the heart of Waikiki! Liked the view from the room. The free breakfast was good, lots of fruits, waffle station, breads, pastries and hard boiled eggs. Hotel also offered a discounted breakfast if you wanted more in their restaurant.
Séjour de 3 nuits en février 2024
Réponse de Guest Experience Manager le 6 mars 2024
Aloha! Thank you for your positive feedback! We hope your island adventure was filled with fun, sun and the best memories! We look forward to seeing you on your next visit to sunny Waikiki!

8/10 Bien

benjamin

Séjour de 1 nuit en mars 2024
Réponse de Guest Experience Manager le 28 mars 2024
Aloha! Thank you for taking the time to share your feedback on your recent stay. We hope your visit was filled with many wonderful moments! Take care and we hope you choose to stay with us on your next visit to our islands!

10/10 Excellent

Aaron

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were great and always accommodating.
Séjour de 8 nuits en février 2024
Réponse de Guest Experience Manager le 4 mars 2024
Aloha! Thank you for taking time and sharing your positive feedback! We hope you had a wonderful visit filled with memories and the best selfies! A Hui Ho! (until next time)

8/10 Bien

Lesli Y

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly and the hotel cleaned. I felt that at the breakfast area were a little disorganized. No enough tables and couples taking tables for 4-6 people. If the hotel personnel assign tables, it would probably be more organized and less waiting time to find table for families.
Séjour de 6 nuits en février 2024
Réponse de Kris le 4 mars 2024
Thank you for your review! We appreciate you recognizing our friendly staff and clean accommodations. We apologize for the breakfast area disorganization and are actively seeking solutions to enhance the dining experience. Your feedback is valuable, and we hope to see you again soon.

8/10 Bien

Eric R.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
.
Séjour de 2 nuits en février 2024
Réponse de Kris le 4 mars 2024
Mahalo!

10/10 Excellent

Tammy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect location, two min walk to the beach. Continental breakfast was good. Hotel was clean. Lot’s of restaurants with live music close by
Séjour de 2 nuits en février 2024
Réponse de Kris le 4 mars 2024
We appreciate your support, Tammy. Hope to see you again soon!

8/10 Bien

Qian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en février 2024
Réponse de Guest Experience Manager le 2 mars 2024
Aloha! We hope your stay was filled with happy memories! We look forward to seeing you again on your next adventure to sunny Waikiki!

10/10 Excellent

Joe

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Guest Experience Manager le 28 févr. 2024
Aloha! Thank you for sharing your positive review on your recent stay. We hope your island adventure was filled with wonderful memories and the best selfies! We look forward to seeing you again on your next visit to sunny Waikiki!

10/10 Excellent

Olena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was great and included. Close to the beach, shopping and dining.
Séjour de 10 nuits en février 2024
Réponse de Guest Experience Manager le 28 févr. 2024
Aloha! Thank you for sharing your positive experience on your recent stay! We hope your visit was filled with wonderful memories and the best selfies! We look forward to seeing you on your next visit!

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I keep returning here, this was my 6th stay in a row. Great location and great hotel
Séjour de 7 nuits en février 2024
Réponse de Guest Experience Manager le 26 févr. 2024
Aloha! Thank you for always choosing to stay at the Waikiki Resort Hotel! Sounds like you have had many happy visits! We look forward to seeing you again on your next visit! Please take care!

8/10 Bien

Tammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Guest Experience Manager le 26 févr. 2024
Aloha! Thank you for taking time to share feedback on your recent stay! We hope your island adventure was filled with happy memories! We look forward to seeing you again on your next visit to sunny Waikiki!

10/10 Excellent

Raquel, san jose

Séjour de 5 nuits en février 2024
Réponse de Guest Experience Manager le 20 mars 2024
Aloha! Hope your island adventure was filled with fun, sun and the best memories! A Hui Ho! (until next time)

4/10 Médiocre

kenichiro

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
かなり古い。 低層階でしたがかなり外からの騒音が聞こえ、夜はうるさいくらいでした。カーテンを閉めたらゴキブリが出てきてビックリ!速攻で仕留めましたがカーテンが汚れてしまい気分はガタ落ちに。立地だけは良かったです。
Séjour de 5 nuits en février 2024
Réponse de Guest Experience Manager le 25 févr. 2024
Thank you for your feedback on your recent stay. We will share your comments with our management team to improve guest experiences. We hope and trust that the rest of your island experience was pleasant and enjoyable!