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Avis sur InTown Suites Extended Stay Greenville

2 out of 5
InTown Suites Extended Stay Greenville
2111 W Arlington Blvd, Greenville, NC

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 104 avis sur 481." "
Note des voyageurs de 8 (Bien), d’après 125 avis sur 481." "
Note des voyageurs de 6 (Satisfaisant), d’après 94 avis sur 481." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 481." "
Note des voyageurs de 2 (Horrible), d’après 89 avis sur 481." "

6,6/10

Propreté

7,2/10

Personnel et service

4,4/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 Excellent

Crystal

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en novembre 2023

6/10 Satisfaisant

Misseline, Boynton beach

Voyage d’affaires
Told staff I rain water dripping from window, curtains were wet and water on the floor. She said she’ll come look at it. She never did. After ignoring it for hours, I had to report it to her again. When she finally came, she placed a couple of towels on the window seal and floor and told me maintenance guy is on vacation. She did not offer me an other room.
Séjour de 26 nuits en septembre 2023

10/10 Excellent

Melody

Séjour de 7 nuits en juin 2023

2/10 Horrible

ADEEB

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked there a week in advance,but when i got there,they told mw that there ia no room available for me.book somewhere else.
Séjour de 7 nuits en octobre 2022

10/10 Excellent

Melody

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
It was very peaceful and I enjoyed my week there
Séjour de 7 nuits en juillet 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NICE, COMFY, CLEAN PLACE TO STAY FEEL LIKE AT HOME
Séjour de 7 nuits en mai 2020

4/10 Médiocre

stephan

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2019

2/10 Horrible

Thomas

Séjour de 2 nuits en septembre 2019

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en septembre 2019

4/10 Médiocre

Voyageur vérifié

Séjour de 1 nuit en septembre 2019

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not in good condition and should not be listed on your site.
Séjour de 1 nuit en septembre 2019

4/10 Médiocre

James

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
Séjour de 7 nuits en juin 2019

8/10 Bien

Krystal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juin 2019

2/10 Horrible

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté et personnel et service
This place was so nasty I didn’t even stay there. The only room that they had to offer me looked like someone had broken into the window. The screen was bent up and on the inside you could see were the lock had been busted at some point in time. I also saw roaches in the room as I was leaving of my tour of the room when I decided not to stay there. I wouldn’t recommend this place to anyone.
Séjour de 1 nuit en juin 2019

6/10 Satisfaisant

PAUL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roaches in my room
Séjour de 1 nuit en mai 2019

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
It has a kitchen but you have to buy everything pots pans, etc
Séjour de 1 nuit en mai 2019

6/10 Satisfaisant

Voyageur vérifié

First time at this property. Not impressed at all. Check in process not good. Property will be under going a needed renovation.
Séjour de 2 nuits en avril 2019

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Checking in they gsve me a smoking room. They went away ro give me another room and didnt return. Receptjon wss left unattended. I returned later and nobody in recption. I couldnt get in. Saw a number to call snd they were rude and said i interruped their dinner. Called anothrr central number and they said i need to call a local number which they didnt have. I gave up and found another hotel.
Séjour de 1 nuit en avril 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants
The outside door is hard to open when they look it at night. Also the bathroom is cramped. The door doesn't open all the way it hits the toilet.
Séjour de 1 nuit en avril 2019

4/10 Médiocre

Dee, Fayetteville, NC

Les points faibles : Infrastructures et conditions de l’hébergement
Very very strong cigarette smoke the while time coming to the room and leaving the the room
Séjour de 1 nuit en mars 2019

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en mars 2019

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en mars 2019

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en mars 2019

2/10 Horrible

Voyageur vérifié

I booked this to stay one night. We show up at 9 p.m. after a long drive to find that it's closed. We call the emergency number at the property and are told that their business hours close at 7. we are told that we have to come back the next day to check in. Unbelievable. Between Expedia and this property I do not know who gets the most blame but it was a terrible experience and I had to find somewhere else to stay on a moment's notice. I had to drive 20 miles away from town because a dozen hotels were booked due to an event being in town.
Séjour de 1 nuit en mars 2019

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 2 nuits en mars 2019

4/10 Médiocre

linda

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
prejudice about lobby computer use
Séjour de 8 nuits en février 2019
Réponse de Manager le 5 mars 2019
Thank you so much for your comment about computer use. We are trying to keep a positive environment and we have issues some issues In the past where people were misusing so we have to monitor closely the usage. This is a benefit for the guest.

8/10 Bien

Marlon

Les points forts : Propreté et confort de la chambre
Séjour de 7 nuits en février 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was dirty and had a smell to it ..it easnt the room i daw online. They moved me to another room which didnt have enough towels tissue or amenities i was told to go buy my own stuff..the entire experience was terrible
Séjour de 2 nuits en novembre 2018

4/10 Médiocre

rozetta, Rockford ill

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
very disappoionted, with the room, the room was dirty, we saw cockroach,they me a room on the 2nd floor I ask for 1st floor ,I am disable
Séjour de 7 nuits en novembre 2018

6/10 Satisfaisant

Laura

Les points faibles : Propreté
Séjour de 7 nuits en octobre 2018

4/10 Médiocre

Jeremiah, Greenville, NC

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cleanliness of room was lacking. I don’t think anyone looked at the restroom because you could see dust and hair deposits on the head of the toilet. Not a deal-breaker, but what are the staff being paid to do?
Séjour de 2 nuits en octobre 2018

2/10 Horrible

James

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It smelled like smoke and roaches were everywhere
Séjour de 1 nuit en octobre 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2018

2/10 Horrible

Hannah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bed bugs
Bed bugs
Séjour de 1 nuit en octobre 2018
Réponse de Management le 11 oct. 2018
Thank you for your response, however you are incorrectly speaking. We called out an exterminator as always when there is a possible case. They cleared the room twice and there are no bedbugs in that room.

4/10 Médiocre

Steve, Jacksonville, NC

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Basically paid about double what it should have cost. Likely due to the recent Hurricane in the area. Got there after the office closed even though I had a confirmed reservation. Called during office hours but never could get a live person. Got there later in the evening and called the on site person who was away at the time. Asked if I mind waiting for her to return? Did I have a choice? Left standing in the parking lot until she got back. No elevator and the stairs are on either end of the building. Enter in the middle, wall to the end, then back to the middle. 3 times as I have a mobile office that I cant leave in the car. At this point I'm tired aggravated and ready for something cold to drink. Empty ice trays and no ice machine on site. Definitely not the place to stay for one night. Second floor smelled like old smoke even though its supposed to be no smoking. At least my room was. About half the rooms had a no smoking sign out side the door. The other half did not so who knows.
Séjour de 1 nuit en septembre 2018
Réponse de Management le 3 oct. 2018
Thank you so much for your feedback. We are sorry that you did not enjoy your stay. We certainly tried our best to accommodate everyone during such a trying time as a hurricane. We would have certainly appreciated knowing during your stay this so that we could have helped to make your stay more pleasurable.

8/10 Bien

Rannie, Greenville, NC

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Had to get used to the office not being open til 11am but not a problem after getting used to it. Wish i had known earlier. BUT i rested well and enjoyed my stay
Séjour de 8 nuits en septembre 2018
Réponse de Management le 3 oct. 2018
Thank you so much for staying with us. We hope you will stay again on your return trips to Greenville.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The smell of my room was awful and our room door did not lock. The on call staff did not return my phone call.
Séjour de 2 nuits en septembre 2018

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Rooms and hallways were disgusting, staff was nice
Séjour de 1 nuit en septembre 2018

4/10 Médiocre

Voyageur vérifié

Visibly dirty carpets.
Séjour de 2 nuits en septembre 2018
Réponse de MGT le 18 sept. 2018
I apologize about the carpet. Right before the hurricane we had a major flood in the hotel. We worked diligently to get the rooms back in order so that hurricane victims would have a place to stay. We are taking every step to make sure that guest have a pleasurable experience while staying. Thank you for staying

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2018

8/10 Bien

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
They're under renovations. The office staff was very friendly and helpful. When I first open the door to room it had a little odor. I think it was like that because it had been close up. Spray air freshener and turn on AC everything was good. Shower pressure was awesome. Bed was comfortable.
Séjour de 1 nuit en septembre 2018
Réponse de Management- le 11 sept. 2018
Thank you so much for your kind words. It was a pleasure serving you!

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
They should not allow you to book a room on a Sunday online if noone is goimg to be there,
Séjour de 1 nuit en septembre 2018

4/10 Médiocre

Misty

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en août 2018

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wouldn't Go Back
Asked for a refund and left, never made it to the room! It was almost impossible to get someone at the front desk to answer the phone.
Séjour de 1 nuit en juillet 2018
Réponse de Management le 14 août 2018
It would be helpful if you would contact management at hotel and inform them of what issues are so that they could be corrected or that you could be assisted. If a guest is not satisfied we do everything that we can to make things right. We have not had anyone to come to front desk and ask for a refund that has not even been in the room and that we have not accommodated. Thanks for your input

8/10 Bien

Christian

Les points forts : Personnel et service et confort de la chambre
First, I want to recognize and thank the property manager. She is professional, cares about her property, and is dedicated to providing a great stay for her guests. This particular hotel doesn't rank up there with the Ritz-Carlton so don't come expecting that. It is adequate and a great value for the price especially if you are staying long term (a week or more). The room was a good size, there's a nice little kitchen area, and generally the property is clean and safe. You'll need to provide cooking and eating utensils and there is a fridge to use. We did see a "bug" when we arrived but a quick squish took care of it. We went to Wal-Mart and bought a bed set because the covers provided looked bad so we didn't want to take any chances. I checked for bed bugs and there was absolutely no evidence so that's good. All-in-all a good stay.
Séjour de 14 nuits en juillet 2018
Réponse de Nena, PM le 7 août 2018
Thank you so much for your kind words. I really appreciate you choosing to stay with us. Take Care and safe travels

8/10 Bien

Rhonda, North Carolina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and clean hotel. Close to hospital I was to work at. Very cheap prices. Would recommend to others. Staff was wonderful
Séjour de 7 nuits en juin 2018
Réponse de Staff le 11 juil. 2018
Thank You so much for staying with us. It as a pleasure meeting you. Safe travels and hope to see you again when you come to Greenville!

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Do not stay there.
First there was a white woman hanging out the second story window that did not endear me to wanting to stay there. Secondly the room was covered in mold it stunk horribly, and third I killed a huge cockroach before we left. However, the staff is wonderfully kind and the room actually looked clean (other then the one cockroach I saw), Plus the parking lot is very well lit, I appreciated that.
Séjour de 2 nuits en juin 2018
Réponse de Management le 2 juil. 2018
Thank you so much for responding. We are taking your thoughts and concerns in and we are trying to improve anything that may not be to your satisfaction. Please choose us again doing your travels.