Les notes se basent sur un nombre total de 741 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 95 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great breakfast

Publié le 8 avr. 2014
Best hot breakfast I've eaten at a hotel (even had real plates!) The hot tub could use a cleaning. We enjoyed our stay and will go again. It is well set up for families and the staff was very sweet and accomodating.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Close to colleges

Publié le 29 mars 2014
We stay at this hotel when we come to see our student at a local college. This is a great hotel for the money. Great breakfast and great staff. We really like coming to this one.
2 sur 5
par un voyageur vérifié

County Sheriff needed to keep the peace

Publié le 3 mars 2014
Les - : The management should make clear that it has a policy of enforcing quiet after 10:00 PM (or some reasonable hour).
Situation : The hotel is located behind a Meijer's and is hard to find. It is near 28th Street, which is the center for shopping and congestion in Grand Rapids.
We were next door to a room full of women who were shrieking and slamming their door. We have no idea what they were doing, but it was still going on at midnight, so we talked with the desk clerk, who evicted them at 12:30 AM. But the noise went on! When I got up at 2:30 AM to see what was happening, two county sheriffs were at two other rooms evicting more guests. It turned out the two other groups of guests were disrupting things at the other end of the hall. Clearly, wild guests are not the fault of the hotel personnel, but if you want a quiet night, this may not be the hotel for you.
Commentaire laissé par :
9 janv. 2014
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the guests that were not abiding by our quiet hours. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Affordable and comfortable

Publié le 2 mars 2014
Check in was quick Staff were friendly and attentive Nice complimentary breakfast Great cookies and coffee
5 sur 5
Recommandé
par Kristine de Roseville MI

Easy on and off

Publié le 21 janv. 2014 sur Hotels.com
The hotel staff was great and the stay was great. The room could have used a few extra outlets for this technology driven world today but overall it was an excellent stay.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par D D de Lansing, MI

I would stay here again.

Publié le 20 janv. 2014 sur Hotels.com
Very nice. I appreciated the gluten-free options for the continental breakfast. The pool and hot tub, being open late, was easy for us to enjoy. Easy access to the freeway.
4 sur 5
Recommandé
pour Tout le monde
par Tim de Pensacola, FL

Very comfy and spacious room

Publié le 11 janv. 2014
Les + : Spaciousness, quietness and complimentary coffee/breakfast.
Les - : Tub needs updating and towels could be softer.
We liked the fact that our king suite had double doors between the bed area and the living room/sofa/kitchenette area. This eliminated any hallway noise during the night. There were also two decent TV's to watch in each area. There is 24 hr coffee and hot chocolate and the breakfast was more than adequate. This is not a deluxe hotel by any means and our room showed signs of age, however for the price we were very pleased and I see in their advertising that they are doing some upgrading..
4 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 10 janv. 2014 sur Hotels.com
4 sur 5
Recommandé
par Chris de Va Beach, VA

Nice place to stay

Publié le 6 janv. 2014 sur Hotels.com
Great location and clean rooms. Only issue was that the pipes to the sink and toilet were frozen due to the cold weather. We had to use the ice bucket to fill the toilet tank so that it would flush. Water in shower worked fine. Just a little inconvenient.
4 sur 5
Recommandé
pour Familles
par Charlie de Michigan

clean - great price

Publié le 4 janv. 2014
Situation : Hard to get to off the interstate, but lots of good chain restaurants nearby.
A bit hard to get to off the interstate, but worth getting to. Clean and affordable.