Les notes se basent sur un nombre total de 749 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 95 % des clients
4,5 Propreté de la chambre
4,4 Services et personnel
4,4 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 18 juin 2014
Second time at this location. Near family, will stay here again. Easy on and off Hwy.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Return trip from visiting Michigan

Publié le 5 juin 2014
Excellent experience would highly recommend again! Love the hot tub and pool great to relax before trip home!
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Tim de Alabama

All I needed and conveniently located

Publié le 24 mai 2014
Les + : See above
Les - : The air conditioner sound when it turns on can be jarring.
Situation : I was working each day and didn't have time to spend touring. However, I did drive into downtown one night to eat at Founders, a local beer brewery.
I wanted a place close to the airport and to my customer's site. There were several options but I chose Country Inn & Suites because I've used the, in the past and been quite satisfied. This stay was no different. Don't expect a lot of frills, just a good room at an affordable price. The room itself worked very well for me. I used it for sleeping, of course, but also for working. There is a desk with access to power and a good chair. The TV is easily visible from the bed, chair, and desk, and was HD resolution and of large size. The bed was comfy. The air conditioning was adequate. I like it cool (66 at night) and it could accommodate that even on days that reached 90 degrees. If I had a complaint it would be that I could not set the air conditioner to run the fan continuously. It only turned on when it was needed. Efficient, yes, but it could wake me at times when it came on. I used a noise maker to alleviate the issue, so bring one if you think this sound will bother you. I didn't have any unusual requests, but the staff was helpful at all times. There was a light breakfast served downstairs that was more than adequate for me. Coffee, juices, milk, fruit, waffles, cereal, breads, and some warm selections were all available. Free USA Today paper. I would recommend this hotel to others who want the level of accommodation described here.
4 sur 5
Recommandé
pour Tout le monde
par Mary de Detroit, MI

Nice hotel close to expressway.

Publié le 15 mai 2014
This was a decent hotel, room was very comfortable and clean. Great location, easy to get to.
4 sur 5
Recommandé
pour Tout le monde
par Heather de Cadillac, MI

Family Weekend - Graduation

Publié le 5 mai 2014
Les + : Our group loved the popcorn and cookies available everyday in the lobby.
Les - : Breakfast was good one day and the second morning it needed improvement. I believe that it was because of who was in charge of the breakfast that day
Situation : Conveniently located and close to all shopping and area attractions. We attended a graduation downtown and it was easy to get back and forth
The rooms were very nice and comfortable. Conveniently located. Our group loved the popcorn and cookies available in the lobby.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great breakfast

Publié le 8 avr. 2014
Best hot breakfast I've eaten at a hotel (even had real plates!) The hot tub could use a cleaning. We enjoyed our stay and will go again. It is well set up for families and the staff was very sweet and accomodating.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Close to colleges

Publié le 29 mars 2014
We stay at this hotel when we come to see our student at a local college. This is a great hotel for the money. Great breakfast and great staff. We really like coming to this one.
2 sur 5
par Gamal Hassan

County Sheriff needed to keep the peace

Publié le 3 mars 2014
Les - : The management should make clear that it has a policy of enforcing quiet after 10:00 PM (or some reasonable hour).
Situation : The hotel is located behind a Meijer's and is hard to find. It is near 28th Street, which is the center for shopping and congestion in Grand Rapids.
We were next door to a room full of women who were shrieking and slamming their door. We have no idea what they were doing, but it was still going on at midnight, so we talked with the desk clerk, who evicted them at 12:30 AM. But the noise went on! When I got up at 2:30 AM to see what was happening, two county sheriffs were at two other rooms evicting more guests. It turned out the two other groups of guests were disrupting things at the other end of the hall. Clearly, wild guests are not the fault of the hotel personnel, but if you want a quiet night, this may not be the hotel for you.
Commentaire laissé par : direction de l'hôtel
9 mars 2014
Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the guests that were not abiding by our quiet hours. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Affordable and comfortable

Publié le 2 mars 2014
Check in was quick Staff were friendly and attentive Nice complimentary breakfast Great cookies and coffee
5 sur 5
Recommandé
par Kristine de Roseville MI

Easy on and off

Publié le 21 janv. 2014 sur Hotels.com
The hotel staff was great and the stay was great. The room could have used a few extra outlets for this technology driven world today but overall it was an excellent stay.