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Avis sur Super 8 by Wyndham Sevierville Riverside

2 out of 5
Super 8 by Wyndham Sevierville Riverside
1410 Winfield Dunn Pkwy, Sevierville, TN

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 366 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 341 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 136 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 94 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 1000." "

7,6/10

Propreté

8,0/10

Personnel et service

7,0/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Micheline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good
Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 16 avr. 2024
Dear Micheline,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bien

Milton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was fine but please bring back your breakfast you had before COVID. Thanks
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 15 avr. 2024
Dear Milton,Thank you for your feedback and understand your sentiment regarding our breakfast offerings. Rest assured, we're continuously evaluating and adjusting our services based on guest feedback and current circumstances. While we may have made changes in response to COVID-19 guidelines, your input regarding the breakfast experience is valuable to us. We'll certainly consider your suggestion as we strive to enhance our guests' experience. We hope to have the opportunity to serve you again soon.Sincerely,Hotel Manager

4/10 Médiocre

Shawn

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The place is very outdated with the bathroom sink as the exception. It didn’t look like the room had been vacuumed in a while. The smell of the room was bad. Burn marks in the bed covers. Some kind of residue crusted on the night stand. Very dusty. Shower head was crusty and a bit of hair left in the shower.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Shawn,We're deeply sorry to hear about your disappointing experience during your recent stay. Your feedback is concerning, and we take these matters very seriously. We sincerely apologize for the cleanliness issues you encountered, as well as any discomfort caused by the outdated decor and unpleasant smell in the room. This does not meet our usual standards of cleanliness and guest satisfaction. Rest assured, we will address these issues immediately with our housekeeping and maintenance teams to ensure improvements are made. We hope to have the opportunity to regain your trust with a much-improved experience in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Kimberly m

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
It was a central location, but we could hear the traffic all night, and the bathroom and A/C didn't look very clean.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay did not meet your expectations. Providing a comfortable and clean environment for our guests is of utmost importance to us, and we regret any inconvenience caused by the noise from traffic and cleanliness issues in the bathroom and A/C. Please rest assured that we take your comments seriously and will address these concerns with our team to ensure improvements are made. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Bien

BETTINA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a no frills, clean, quiet place to stay. We loved that it’s right in front of a creek which the balcony overlooked. We saw squirrels, ducks, and more while sitting there. We will def be back!
Réponse de Hotel Manager le 30 mars 2024
Dear BETTINA,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the simplicity, cleanliness, and tranquility of your stay. It's wonderful that you appreciated the scenic view of the creek from your balcony and the opportunity to observe wildlife. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 Satisfaisant

Michael

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 1 avr. 2024
Dear Michael,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again.Sincerely, Hotel Manager

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 1 avr. 2024
Dear Richard,Thank you so much for your amazing four-star rating! We are thrilled to hear that you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager

8/10 Bien

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It had a double room with a balcony and it was an awesome view of the Smoky mountains
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 28 mars 2024
Dear Jeffrey,Thank you for your glowing feedback! We're thrilled to hear that you enjoyed your double room with a balcony and a breathtaking view of the Smoky Mountains. We hope to welcome you back for another memorable stay soon!Sincerely, Hotel Manager

10/10 Excellent

consuelo

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear consuelo,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

Vaughda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The connecting rooms and the privacy were incredible! Having a back door was also very convenient!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 25 mars 2024
Dear Vaughda,Thank you for your fantastic feedback. We're delighted to hear that you enjoyed the connecting rooms and the privacy they provided, as well as the convenience of having a back door. Your comfort and convenience are important to us, and we're glad that our accommodations meet your needs. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 Satisfaisant

Judy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room closest to the road was noisy with traffic. The bathroom was very small.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 25 mars 2024
Dear Judy,Thank you for your kind feedback. We apologize for the inconvenience you experienced due to the noise from the road and the size of the bathroom. Your comfort is important to us, and we regret that we fell short of your expectations in these areas. We'll consider your feedback as we work to improve our guests' experience. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

4/10 Médiocre

Ralph

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 25 mars 2024
Dear Ralph,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff we're extremely friendly, very clean facility
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 18 mars 2024
Dear Jamie,Thank you for your fantastic feedback. We're delighted to hear that you had such a positive experience with our friendly staff and clean facilities! Providing excellent service and maintaining cleanliness are top priorities for us, and we're thrilled that we could meet your expectations. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager

8/10 Bien

Reneil

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 3 avr. 2024
Dear Reneil,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Chad

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent rooms for a great price.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 12 mars 2024
Dear Chad,Thank you for your fabulous feedback. We're thrilled to hear that you enjoyed your stay and found our rooms to be excellent, especially considering the price. Providing quality accommodations at a reasonable rate is important to us, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

8/10 Bien

William, Corunna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 11 mars 2024
Dear William,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was really professional and polite. We liked the elevator with having knee issues
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 6 mars 2024
Dear William,Thank you so much for your fantastic feedback! We're delighted to hear that our staff's professionalism and politeness made a positive impression on your stay. Additionally, we're pleased the elevator accessibility was beneficial, especially considering knee issues. Your comfort is important to us, and we appreciate your kind words. We look forward to welcoming you back for another pleasant experience.Sincerely, Hotel Manager

4/10 Médiocre

Richard, Fort Gordon

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location and low cost are what I was looking for and received but this Motel 8 is not being kept up. The bottom line for the Pigeon Forge area... I got what I paid for.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 26 févr. 2024
Dear Richard,We appreciate your feedback and apologize for any disappointment regarding the upkeep of our Motel 8 in Pigeon Forge. We strive to provide a comfortable and pleasant stay for all our guests, and we regret if we fell short of your expectations. Your comments will be shared with our team for improvement. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Excellent

Leonard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 26 févr. 2024
Dear Leonard,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

8/10 Bien

Amber

Les points forts : Propreté
Les points faibles : Équipements
There were a group of raccoons outside that made the hotel even better because they were precious. Hotel looks older in person but still not a bad stay for 100 bucks.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Amber,Thank you for your kind feedback! We're delighted to hear that the presence of raccoons added a touch of charm to your stay. We appreciate your understanding of the hotel's appearance, and we're glad to hear that overall, it was a satisfactory stay for the value. We hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

2/10 Horrible

Alicia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Looks are deceiving! Property is run down. The “free breakfast” consists of a small bowl of muffins that were empty when we went in to get ours. Guy at the desk said they were all gone and they didn’t have anymore. Mmm k. He’s the same employee that when I walked in on check-in day to see if our room was ready didn’t even ask my name or get up out of his chair to actually check. The parking lot was completely empty. The picture Expedia has posted of what appears to be where you get breakfast at is non-existant. Must be a fake picture because “breakfast” was on a small table across from the check in counter. We ended up leaving the night before check out. Nothing special here and definitely won’t be back.
Réponse de Hotel Manager le 19 févr. 2024
Dear Alicia,We appreciate you taking the time to share your feedback, and we sincerely apologize for the disappointing experience you had during your stay. Your concerns regarding the condition of the property, breakfast service, and the interaction with our staff are taken seriously. We understand your frustration, and we assure you that we will investigate these matters promptly to make necessary improvements. We hope you will consider giving us another chance in the future.Sincerely, Hotel Manager

10/10 Excellent

Jamie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean facility, friendly staff. Highly recommended
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager. le 12 févr. 2024
Dear Jamie,Your kind words mean so much to us, and we're pleased to get such great feedback from you. we are glad you will stay again and recommend us to others. Your comments indicate that we're meeting our goal of serving our guests well. We want to invite you to stay with us again when possible so you can experience our hotel and this area again. We'll be here for you when you need us.Sincerely, Hotel Manager

10/10 Excellent

Dallas, Mountain Rest

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Booked for 2 nights and ended up staying 3. Although the property is older, the room and premise was clean and orderly. Staff was helpful with directions and suggestions for dining and locations. We will definitely book with this property again!
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager. le 7 févr. 2024
Dear Dallas,Thanks for your comments. We are pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager

4/10 Médiocre

Angela

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Layout of room is great. But needs updating. Had cockroaches in the room.
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager. le 6 févr. 2024
Dear Angela,Thank you for providing feedback about your stay. We appreciate your positive comment about the room layout but are genuinely sorry to hear about the issue with cockroaches. This is certainly not the experience we aim to provide for our guests, and we understand the importance of a clean and comfortable environment. Please rest assured that we take this matter seriously, and we will address it promptly with our housekeeping and maintenance teams to ensure that necessary steps are taken to rectify the situation. We hope to have the opportunity to improve and provide you with a more pleasant experience in the future. Sincerely, Hotel Manager

2/10 Horrible

Rickey

Voyage en famille, Voyage d’affaires
Bugs in room
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager. le 5 févr. 2024
Dear Rickey,Thank you for your stay. We apologize for any inconvenience you experienced regarding bugs in your room. We will investigate and take appropriate measures to address the situation. We guarantee that your next experience will be overwhelmingly positive. I hope that you will visit us again.Sincerely,Hotel Manager.

4/10 Médiocre

Gregg

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Breakfast is not included but a muffin and drink is. Supposed to be a non smoking but the room smelled like smoke. Burns In the cove. I Did like the jack and Jill rooms. More than 1 chair in the rooms would be Nice.
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager. le 3 févr. 2024
Dear Guest,Thanks for commenting. I apologize that an unexpected problem caused some major issues. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

6/10 Satisfaisant

Timothy

Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 18 janv. 2024
Dear Timothy,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager. le 16 janv. 2024
Dear Lisa,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

4/10 Médiocre

Nadine

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Looked liked there was blood spots on carpet.
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager. le 16 janv. 2024
Dear Nadine,Thank you for your kind feedback. We are sorry to hear about the concerning observation of potential blood spots on the carpet. Our team takes cleanliness and hygiene seriously, and we appreciate you bringing this to our attention. Rest assured, we will thoroughly investigate and address the issue to maintain a clean and comfortable environment for our guests. Sincerely, Hotel Manager

8/10 Bien

Nicholas

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 5 févr. 2024
Dear Nicholas,Thank you for the review. I’m pleased you had a good experience with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Richard

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 15 janv. 2024
Dear Richard,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

2/10 Horrible

Greg

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 9 janv. 2024
Dear Greg,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 Bien

Beth

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Older and So/So
Stay was ok but not great. Check In staff was not personable at all but check in was pretty simple. The breakfast offered was only cold muffins and coffee. Not expecting 5 star dining but didn't expect that. Room was ok. It's dated and showing some age. The 2nd night front desk lady was awesome and so welcoming when we needed some extra towels. All in all an easy stay at an older, cheaper place.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 9 janv. 2024
Dear Beth,Thank you for your stay. We are sorry that you weren’t completely satisfied with your experience at our hotel. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of all kinds. We hope that you will try us again. Sincerely, Hotel Manager

8/10 Bien

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 9 janv. 2024
Dear John,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Bien

Danny

Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager. le 22 janv. 2024
Dear Danny,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Bien

Devona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location. Will definitely stay again.
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Manager. le 1 janv. 2024
Dear Devona,Thank you for your positive feedback! We're thrilled to hear that you found our location convenient and that you plan to stay with us again. We appreciate your loyalty and look forward to welcoming you back on your next visit. Safe travels, and see you again soon!Sincerely, Hotel Manager

10/10 Excellent

margaret

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fine
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager. le 1 janv. 2024
Dear margaret,Thank you for your great feedback. We're delighted to hear that everything was fine during your stay! Thank you for taking the time to share your positive experience. We look forward to welcoming you back on your next stay!Sincerely, Hotel Manager

10/10 Excellent

Gregory J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Manager. le 1 janv. 2024
Dear Gregory J,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another 10-star experience. Sincerely, Hotel Manager

4/10 Médiocre

Isabel

Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager. le 1 janv. 2024
Dear Isabel,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Excellent

Jessica

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 30 déc. 2023
Dear Jessica,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A Place to lay your head
Not a bad experience. Pretty cut and dry. Its an afforable room for the night and they have wifi. Just don't expect anything else. The staff was respectful, rooms are clean. The advertised breakfast just isn't what you might be expecting. But hey, i appreciate any sort of effort. Muffins and coffee is something after all.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 23 déc. 2023
Dear Guest,Thank you for your kind feedback. We're glad to hear that you found the room affordable, with clean accommodations and respectful staff. We understand the importance of clear expectations, and we appreciate your understanding regarding the breakfast offerings. We value your input and hope to welcome you back for another stay.Sincerely, Hotel Manager

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Manager le 25 déc. 2023
Dear Richard,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Zachary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice clean room. The Super 8 sign didn’t look the best though like it needed cleaned. Wish there was better lights in parking lot lights.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 22 déc. 2023
Dear Zachary,Thank you for your feedback. We're pleased to hear that you found the room nice and clean. However, we apologize for any inconvenience caused by the appearance of the Super 8 sign and the lighting in the parking lot. Your comments are valuable, and we'll consider them as we strive to enhance the overall experience for our guests. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Bien

Johnny, DAHLONEGA

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 20 déc. 2023
Dear Johnny,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Bien

Louise

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great price
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 18 déc. 2023
Dear Louise,Thank you for your wonderful feedback. We're glad to hear that you found our pricing to be great! Providing value for our guests is important to us. We appreciate your feedback and hope to have the pleasure of serving you again in the future.Sincerely, Hotel Manager

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager. le 18 déc. 2023
Dear John,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 Satisfaisant

Pam

Les points forts : Propreté et personnel et service
Really inexpensive and right in town. Older but clean. On a budget can’t beat price, but not the ritz.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 12 déc. 2023
Dear Pam,Thank you for your stay. It's wonderful to hear that our affordable pricing and central location worked well for you. While we may not offer luxurious amenities, we strive to provide a clean and comfortable stay for guests on a budget. Your feedback is appreciated, and we look forward to welcoming you again.Sincerely, Hotel Manager

6/10 Satisfaisant

Joshua

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
We stayed for one night until our cabin was ready. Beds were clean. Place is outdated and well used. Exactly what I'd expect for the price and from a Super 8, we paid about $80. Room had a cool layout.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 11 déc. 2023
Dear Joshua,Thank you for your feedback. We're glad to hear that the beds were clean and that the room had a cool layout. We understand that the property is a bit outdated, but we appreciate your understanding and acknowledgment of the value of the price paid. Guest feedback is important to us, and we'll use your comments to continue improving and providing a positive experience for our guests. We hope to welcome you again and make your stay even more enjoyable.Sincerely, Hotel Manager

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 11 déc. 2023
Dear Rachel,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Raul

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 11 déc. 2023
Dear Raul,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are pleased we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager