Les notes se basent sur un nombre total de 233 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,4 sur 5
Recommandé par 96 % des clients
4,6 Propreté de la chambre
4,5 Services et personnel
4,4 Confort de la chambre
4,4 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
4 sur 5
Recommandé
pour Tout le monde
par alain de Mazan

2 nuits à Galveston

Publié le 18 sept. 2013
Les + : Gentillesse du personnel
Les - : La clim à rénover
Bon hôtel, bon Petit déj., personnel sympa, happy hour de 17 à 19 h, bière pression, snack, cockies, jus de fruits, seul bémol au niveau de la chambre, la clim n'est pas réglable à volonté et les chambres côté rue sont malgré tout bruyantes la nuit!
4 sur 5
Recommandé
par perez de france

vacances

Publié le 10 juil. 2013 sur Hotels.com
Bon hotel avec vue sur la baie a recommander
5 sur 5
Recommandé
pour Tout le monde
par Wyatt de Dayton Texas

Pleasure trip!

Publié le 16 avr. 2014
Les + : I enjoyed the staff, my room, breakfast and how clean everything was!
Les - : NOTHING!
Situation : Your within a short drive to most anything you want to do!
I was very happy with everything. I will stay again!
4 sur 5
Recommandé
pour Tout le monde
par Sandy de Frisco Texas

Across from the beach

Publié le 11 avr. 2014
Les + : It was clean and the staff very friendly
Les - : Can't think of anything at this time
Situation : Near the main strip, we also enjoyed the Railroad Museum and shopping.
A pleasant nite in the room, location was great and a great view from our balcony.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Weekend stay

Publié le 31 mars 2014
Front desk was friendly. Room was nice. Good set up, lighting and temperature control. One thing that stuck out as strange was there was no lid on the toilet which is where I typically put my clothes when showering. I was afraid something was going to get knocked in. Pool was small but there wasn't a lot of traffic there so it worked for my two kiddos. The exercise room only has 2 treadmills but not many people so to exercise when they are planning a trip to the beach. There could have been a little more channel selection. I was trying to find something for the kids and there was limited selection because you could buy a package which was a bit bothersome. Breakfast speared looked decent but we didn't eat there so I can't speak to quality.
5 sur 5
Recommandé
pour Tout le monde
par Tina/ Vinny de Dallas Texas

Nice and clean

Publié le 25 mars 2014
great hotel.Fresh and clean..great away from crowds but very close to everything.Staff was friendly and ready to help with anything.morning breakfast was so yummy, coffee ready and the waffle Texas Sign was a hit, I loved it. I have told everyone about this hotel and I would stay here again.
4 sur 5
Recommandé
pour Tout le monde
par josie de dallas, texas

Cheap hotel, nice suite for big family

Publié le 20 mars 2014
Inexpensive for suite in Galveston. Pretty good breakfast and nice lobby. Only complaint is the indoor pool is very small and hot tub was not hot or have nice jets.
Commentaire laissé par :
21 janv. 2014
Thank you Josie. We enjoyed having you stay with us. I hope to see you the next time you are on the island.
4 sur 5
Recommandé
pour Tout le monde
par garry de san antonio tx

Nice Hotel.

Publié le 17 mars 2014
The people at the desk and the maids were very nice. The room was clean and the service was great
Commentaire laissé par :
20 janv. 2014
Thank you. We do take pride in our work. Our goal is for you to have an enjoyable experience. We hope you will stay with us again the next time you are in Galveston.
4 sur 5
Recommandé
pour Tout le monde
par aaron de Houston TX

Indoor pool is not maintained well

Publié le 16 mars 2014
As title, the pool is not managed by hotel staff, it is very noisy. And thermometer switch does not work.
Commentaire laissé par :
17 janv. 2014
We do apologize for any inconveniences you may have encountered. We do try to make each guest's stay as enjoyable as possible. Our pool is indoors and maintained on a daily basis. It is also located near the front desk so that we can monitor all activities.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Huntsville Texas

Very nice

Publié le 9 mars 2014
Nice, clean. Breakfast, just so so. Booked through Expedia for rate of $99.00 per night. Hotel charging a pending to my account of $140.00. I don't understand why they would do that when it was agreed before hand at $99.00. Per night. Called Hotel and was told it would be adjusted. Waiting to see... I booked two rooms at the rate of $99.00 per night. If the shoe were on the other foot I don't think they (Springhill Suites) would like waiting for their money. Not good business practice... charge should reflect advertised price as guaranteed through expedia...???
Commentaire laissé par :
17 janv. 2014
Thank you for staying with us. Your concern is one I have heard before. Unfortunately guests will arrive at our hotel sometimes without the knowledge of our incidetials hold. In a nut shell it is an additional hold that is put on the card and is released by your bank usualy in 3 to 4 business days. Another option that we offer to our guests is a $100.00 cash deposite that is returned to you at the time of check out once the room is inspected and cleared by a supervisor. I hope that this info will be helpful to you in the future. Again thank you for staying with us.