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Avis sur Candlewood Suites Fort Wayne, an IHG Hotel

2.5 out of 5
Candlewood Suites Fort Wayne, an IHG Hotel
5251 Distribution Drive, Fort Wayne, IN

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 60 avis sur 131." "
Note des voyageurs de 8 (Bien), d’après 34 avis sur 131." "
Note des voyageurs de 6 (Satisfaisant), d’après 22 avis sur 131." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 131." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 131." "

8,8/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Corey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a great stay! Thank you!
Séjour de 2 nuits en mars 2024
Réponse de Mike le 18 mars 2024
Hi Corey,Thank for the nice review and comments about the Candlewood Suites hotel in Fort Wayne. I am glad you enjoyed your stay at our extended stay hotel. We look forward to seeing you the next time you are in Ft Wayne.ThanksMike RucinskiGeneral Manager

4/10 Médiocre

Jonathan

Séjour de 4 nuits en février 2024
Réponse de Mike le 30 mars 2024
Hi Jonathan,Thank you for the rating of our hotel. Please contact me directly to discuss your experience.ThanksMike Rucinski

8/10 Bien

casey

Voyage en famille
We had a great stay.
Séjour de 1 nuit en février 2024
Réponse de Mike le 29 févr. 2024
Hi Casey,Thank you for the nice review of the Candlewood Suites hotel in Fort Wayne. I am glad you enjoyed your stay and we look forward to seeing you the next time you are in town.ThanksMike RucinskiGeneral Manager

2/10 Horrible

Jonathan

Séjour de 2 nuits en janvier 2024
Réponse de Mike le 23 mars 2024
Hi Jonathan,Thank you for the feedback and rating of our hotel. Our friendly staff are always looking for ways to improve our guests experience. Please contact me directly at the hotel to discuss your experience.ThanksMike RucinskiGeneral Manager

6/10 Satisfaisant

Jonathan

Séjour de 3 nuits en février 2024
Réponse de Mike le 23 mars 2024
Hi Jonathan,Thank you for the rating of our hotel. Please contact me directly to discuss your experience.ThanksMike Rucinski

8/10 Bien

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Only complaint was noisy groups in the hotel.
Séjour de 2 nuits en janvier 2024
Réponse de Mike le 27 janv. 2024
Hi Tracy,Thank you for the high rating of the Candlewood Suites hotel in Fort Wayne, Indiana. I'm very sorry that there were noisy groups during your stay. Our friendly staff are here 24/7 to ensure all our guests are satisfied. We look forward to your next stay at our extended stay hotel.ThanksMike RucinskiGeneral Manager

4/10 Médiocre

Jonathan

Séjour de 3 nuits en janvier 2024
Réponse de Mike le 29 févr. 2024
Hi Jonathan,Please contact me at the hotel to discuss your experience.ThanksMike RucinskiGeneral Manager

8/10 Bien

brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Mike le 16 janv. 2024
Hi Brad,I appreciate you taking the time to rate the Candlewood Suites hotel in Fort Wayne, Indiana. Our friendly staff at our extended stay hotel really loves to ensure all our guests feel at home when staying at our hotel. I am glad that enjoyed your experience and we look forward to your next visit to Fort Wayne.ThanksMike RucinskiGeneral Manager

10/10 Excellent

Karl

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Mike le 17 déc. 2023
Hi Karl,Thank you for the high rating of the Candlewood Suites hotel in Fort Wayne. Our friendly staff are always looking for ways to improve our guests' experience. I am glad you enjoyed your stay at our extended stay hotel in Ft Wayne. We look forward to seeing the next time you are in town!Thanks,Mike RucinskiGeneral Manager

10/10 Excellent

Kevin

Séjour de 1 nuit en novembre 2023
Réponse de Mike le 16 janv. 2024
Hi Kevin,Thank you for high rating of the Candlewood Suites in Fort Wayne. I am glad that you enjoyed your stay and we look forward to seeing the next time you are in Ft Wayne.ThanksMike RucinskiGeneral Manager

10/10 Excellent

SUSAN

Les points forts : Infrastructures et conditions de l’hébergement
Staff was great and room was clean!
Séjour de 4 nuits en septembre 2023
Réponse de Mike le 11 oct. 2023
Hi Susan,Thank you for the high rating of the Candlewood Suites hotel in Fort Wayne. Our friendly staff takes a lot of pride in providing a clean and comfortable. I am glad you enjoyed your stay at our extended stay hotel. We look forward to seeing you in the future.ThanksMike

10/10 Excellent

robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Our stay was very good. The room was clean and very spacious. It was also well equipped. It would have been nice to have the pool available but oh well. The people at the front desk were always very pleasant. Great customer service
Séjour de 4 nuits en juillet 2023
Réponse de Mike le 24 juil. 2023
Hi Robert,Thank you for the high rating and nice comments about the Candlewood Suites hotel in Fort Wayne. I am glad our friendly staff made your stay more enjoyable. We look forward to seeing you the next time you are in Ft Wayne.Thanks,Mike RucinskiGeneral Manager

10/10 Excellent

Audwynn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy to get to and a easy 10 minute drive to all the downtown activities.
Séjour de 2 nuits en juillet 2023
Réponse de Mike le 11 juil. 2023
Hi Audwynn,Thank you for the nice review about the Candlewood Suites hotel in Fort Wayne. I am glad you were able to enjoy our convenient location. Our friendly staff are always looking for ways to improve our hotel. We hope to see you the next time you are in Ft Wayne.ThanksMike RucinskiGeneral Manager

10/10 Excellent

Isaac

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One night stay was pleasant.
Séjour de 1 nuit en mai 2023
Réponse de Mike le 15 juil. 2023
Hi Isaac,Thank you for the nice review and rating of the Candlewood Suites hotel in Fort Wayne. I am glad you enjoyed your night's stay at our extended stay hotel. We look forward to seeing the next time you are in Ft Wayne, Indiana.Thanks,Mike RucinskiGeneral Manager

8/10 Bien

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great room
My one night was great. Location worked out great. Longhorns steakhouse was right across the street. It was close to war memorial coliseum where i went to a concert. The room was very nice. The bed was comfortable. I was able to have my dog with me. You get what you pay for. Its a little on the pricey side but the rooms have a kitchen if you choose to eat in your room. Cant comment on the breakfast. Didnt take advantage of that.
Séjour de 1 nuit en avril 2023
Réponse de Mike le 1 mai 2023
Hi Kim,Thank you for the nice review about the Candlewood Suites hotel in Fort Wayne. I am glad you found our location close to all the activities in Ft Wayne. We hope to see you and your pet the next time you are in town.Thanks,Mike RucinskiGeneral Manager

10/10 Excellent

Mark

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and staff very helpful.
Séjour de 1 nuit en avril 2023
Réponse de Mike le 27 avr. 2023
Hi Mark,Thank you for your nice review about the Candlewood Suites hotel in Fort Wayne. I am glad you experienced our friendly staff that takes a lot of pride in the quality of service at our extended stay hotel. We look forward to seeing you again in Ft Wayne, Indiana.ThanksMike RucinskiGeneral Manager

8/10 Bien

Michelle

Séjour de 1 nuit en mars 2023
Réponse de Mike le 16 avr. 2023
Hi Michelle,Thank you for staying at the Candlewood Suites in Fort Wayne. Our friendly staff are always looking for ways to improve our guests' experience. Thank you for your rating.

10/10 Excellent

Stephen, Elkhorn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2023
Réponse de Mike le 20 mars 2023
Hi Stephen,Thank you for the high rating of our Candlewood Suites hotel in Fort Wayne. Our friendly staff are always looking for ways to improve our guests' experience at our extended stay hotel. We look forward to seeing the next time you are Ft. Wayne, Indiana.ThanksMike RucinskiGM

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Mike le 13 mars 2023
Hi Stephanie,Thank you for the high rating of the Candlewood Suites in Fort Wayne. We are glad that you enjoyed your stay at our extended stay hotel. We look forward to seeing you the next time you are in Ft Wayne, Indiana.Thanks,MikeGeneral Manager

10/10 Excellent

Ronald

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lobby was clean, rooms were spacious and clean. Staff was attentive and full of personality!
Séjour de 1 nuit en mars 2023
Réponse de Mike le 6 mars 2023
Hi Ronald,Thank you for the nice comments and rating of the Candlewood Suites hotel in Fort Wayne. Our friendly staff really enjoys ensuring all our guests are 100% satisfied. We look forward to seeing you the next time you visit Ft. Wayne, Indiana.ThanksMike RucinskiGeneral Manager

6/10 Satisfaisant

Jason

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The pool was closed all weekend, we were not notified prior to or at time of check in.
Séjour de 2 nuits en février 2023
Réponse de Mike le 1 mars 2023
Hi Jason,I am very sorry that our pool was closed when you were here. When you don't book through the hotel's website, it is hard to control what information is on those other sites. I hope to see you the next time you are in town.ThanksMike Rucinski

8/10 Bien

Elaine

10/10 Excellent

francine, Delphos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was spacious, clean and quiet. Well-kept with everything you would need. I would stay there again anytime.
Séjour de 1 nuit en octobre 2022
Réponse de Mike le 1 nov. 2022
Hi Francine,Thank you for the nice comments and review about the Candlewood Suites hotel in Fort Wayne. Our friendly staff enjoys making sure all our guest feel at home at our extended stay hotel. We look forward to seeing the next time you are in Ft Wayne.ThanksMikeGeneral Manager

10/10 Excellent

Hannah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Mike le 28 sept. 2022
Hi Hannah,Thank you for your perfect rating of the Candlewood Suites hotel in Fort Wayne. We look forward to your next visit!ThanksMike

8/10 Bien

Paul

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice & quiet
Séjour de 1 nuit en juillet 2022
Réponse de Mike le 29 juil. 2022
Hi Paul, I am glad you were able to relax and enjoy your stay at the Candlewood Suites hotel in Fort Wayne. Thank you for the nice review and rating!! Our friendly staff looks forward to seeing you again soon. Thanks Mike Rucinski

8/10 Bien

Jill

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en juin 2022

10/10 Excellent

Stacy, Fort wayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’m not sure what the guys name was who worked the counter but he was just amazing. He was very accommodating. When I brought my dogs in he gave them both a treat. We did not have electricity for three days so we really needed A hotel stay.. And this was perfect
Séjour de 1 nuit en juin 2022
Réponse de Mike le 21 juin 2022
Hi Stacy, I am very sorry that your power was out for 3 days. I am glad you were able to bring your dogs and stay at the pet friendly Candlewood Suites during that time. Our friendly staff loves to ensure all our guests (furry or not) feel at home. We hope to see next time you want to stay at a hotel, hopefully it won't because of the power being out. Thanks, Mike Rucinski General Manager

10/10 Excellent

kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff was friendly, hotel rooms were clean
Séjour de 2 nuits en mai 2022
Réponse de Mike le 21 juin 2022
Hi Kevin, Thank for the nice review about the Candlewood Suites in Fort Wayne. Our friendly staff really loves to ensure all our guests are comfortable and feel at home! We look forward to seeing you again at our extended stay hotel the next time you are in Fort Wayne.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Wrong
My trip is this weekend May 14th for my daughter travel basketball and for some reason my booking was for the 7th and i never checked in to this hotel because I was under the impression i was staying there on the 14th of May of my booking. Is there anything that can be done about this? I was charged not knowing that the date was booked for the 7th. I just now checked my email about this and seen the date was wrong
Séjour de 1 nuit en mai 2022
Réponse de Mike le 10 mai 2022
Hello Anonymous, I am very sorry you booked the wrong date. You should contact Hotels.com as they are the ones that charged your card. Thanks Mike Rucinski General Manager

10/10 Excellent

Kelly

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2022
Réponse de Mike le 20 mai 2022
Hi Kelly, Thank you for the high rating of the Candlewood Suites hotel in Fort Wayne. I am glad you were able to enjoy your stay at our extended stay hotel. We look forward to seeing you the next time you are in Ft. Wayne.

10/10 Excellent

Cindy L

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Mike le 3 avr. 2022
Hi Cindy, Thank you for the high rating of the Candlewood Suites in Fort Wayne. I am glad you enjoyed your stay and we look forward to the next time you are in town. Thanks Mike General Manager

10/10 Excellent

Kelly

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay
Night clerk was awesome
Séjour de 1 nuit en mars 2022
Réponse de Mike le 3 avr. 2022
Hi Kelly, Thanks for the nice comments about our friendly staff at the Candlewood Suites hotel in Fort Wayne. We appreciate your high rating of our hotel and are glad you enjoyed your stay. Thanks Mike Rucinski General Manager

4/10 Médiocre

RYAN

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2022
Réponse de Mike le 2 mars 2022
Hi Ryan, I appreciate your rating of our hotel. Please contact me at the hotel to discuss your experience. Thanks Mike Rucinski General Manager

6/10 Satisfaisant

Steve

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Caliann

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cordial staff.Pet friendly. Suites are comfortable sized rooms.
Séjour de 3 nuits en novembre 2021
Réponse de Mike le 14 déc. 2021
Hi Caliann, Thank you for the nice comments about our friendly staff at the Candlewood Suites in Fort Wayne. Our staff truly enjoys making sure all our guests feel at home. We look forward to your next trip to Ft Wayne. Thanks Mike Rucinski General Manager

8/10 Bien

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Easy access
Candlewood Suites appears fairly modern and well-kept. Our room had a two-burner stove and essentially two place settings, in addition to pot and pan, but we brought enough kitchen gear to make it work. The room was humid for the first couple of days, because the air conditioner was not running much (it shuts off while you are gone), but it got better. There was a very bright animated billboard outside the window that was a bit distracting at night, and traffic especially on Friday was loud. That said, it was a convenient location, clean, affordable, and I would probably stay there again.
Séjour de 3 nuits en septembre 2021
Réponse de Mike le 7 sept. 2021
Hi Bruce, Thank you for your comments about the Candlewood Suites in Fort Wayne. Our friendly staff are always looking for ways to improve our guests' experience. The next time you come, just ask for room on the even side of the hotel. Thanks Mike

10/10 Excellent

Rita

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2021
Réponse de Mike le 7 sept. 2021
Hi Rita, Thank you for the high rating of the Candlewood Suites in Fort Wayne. We look forward to seeing you the next time you are in town. Thanks Mike

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
There was a drunken party in outside grill area, pool closed first night & 3rd Floor elevator was not working last night n day!
Séjour de 2 nuits en juillet 2021
Réponse de Mike le 11 août 2021
Hello, I am terribly sorry that your experience was less than satisfactory!! Please contact me directly at the hotel to discuss a solution. Thanks, Mike Rucinski General Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed the convenience of the mini kitchen area and the space of the room during the stay. It was a nice and spacious room considering the price. I don't have any complaints other than the noise that can be heard from other rooms whether it was stomping from above, or tvs from other rooms on the same floor, it was distracting at times but we weren't in the room too often so it wasn't as big of a concern otherwise.
Séjour de 2 nuits en juin 2021
Réponse de Mike le 7 juin 2021
Hello, I am sorry that were heard other guests while you were staying at our hotel. I appreciate your feedback and look forward to your next visit.

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff, clean room
Séjour de 2 nuits en mai 2021
Réponse de Mike le 7 juin 2021
Thank you for the nice comments about our staff and hotel. We look forward to seeing you the next time you are in Fort Wayne.

8/10 Bien

Nicole

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Spacious
Room was very big. Loved the full kitchen. Don’t look under the beds...
Séjour de 2 nuits en mai 2021
Réponse de Mike le 20 mai 2021
Hi Nicole, I am glad you enjoyed our stay at the Candlewood Suites in Fort Wayne. Our friendly staff are always looking for ways to improve our guests' experience. I will definitely pass your review to our team. Thanks Mike Rucinski

8/10 Bien

Dominique

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2021
Réponse de Mike le 22 avr. 2021
Hi Dominique, Thank you for staying at the Candlewood Suites in Fort Wayne. Our friendly staff at our extended stay hotel really enjoys making sure all our guests are satisfied. Thank you for your feedback.

10/10 Excellent

Anna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2021
Réponse de Mike le 21 févr. 2021
Hi Anna, Thank you so much for the 10 out 10 review about the Candlewood Suites in Fort Wayne. We look forward to your next visit. Thanks Mike

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful place with everything we needed and then some. Quiet, clean, and close by to many things to do. Would highly recommend!
Séjour de 2 nuits en février 2021
Réponse de Mike le 21 févr. 2021
Hi Susan, Thank you for very nice comments about our extended stay hotel in Fort Wayne. We look forward to your next visit to the Candlewood Suites. Thanks Mike

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
The room style was good but the beds are small and were uncomfortable it seemed like they were old .
Séjour de 1 nuit en janvier 2021
Réponse de Mike le 30 janv. 2021
Hello, I am very sorry that you didn't get a good night's sleep on our new beds. Please contact me at the hotel to discuss your experience. Thanks Mike General Manager

10/10 Excellent

Elaine

Séjour de 3 nuits en septembre 2020
Réponse de Mike le 11 déc. 2020
Hi Elaine, Thank you for the high rating of the Candlewood Suites hotel. Our staff really strives in ensuring that we are the best extended stay hotel in Fort Wayne. We appreciate your feedback and business! Thanks Mike

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Séjour de 2 nuits en juin 2020
Réponse de Mike le 12 oct. 2020
Hi Anonymous, Thank for the nice comments and the high rating of the Candlewood Suites hotel in Fort Wayne. We look forward to your next visit. Thanks Mike

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de Mike le 8 oct. 2020
Hi Anonymous, I am glad that you enjoyed your stay at the Candlewood Suites in Fort Wayne. We look forward to seeing you again in the future. Thanks Mike

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2020
Réponse de Mike le 8 oct. 2020
Hi William, Thank you for the 10 out of 10 rating. The Candlewood Suites friendly staff love to ensure all our guests feel comfortable during their stay. We hope to see you next time you are in Fort Wayne. Thanks Mike

8/10 Bien

MeLinda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Large Comfortable Room
The room was great! It was large - 1 BR suite with a large fully stocked kitchen, comfortable chairs - TV's in the living room and bedroom. The only complaint we had was the bedroom stayed much, much warmer than the living room. In order to get the bedroom to a comfortable temperature we had to keep the living room more like an igloo. There was only a tiny vent in the bedroom on the wall that seemed to circulate the A/C.
Séjour de 1 nuit en septembre 2020
Réponse de Mike le 3 oct. 2020
Hi Melinda, I am glad you enjoyed your stay at the Candlewood Suites in Fort Wayne. I understand what you are saying about the bedroom being warmer. I have forwarded your comments to our engineering department. We look forward to your next visit. Thanks Mike Rucinski General Manager