Avis sur Crowne Plaza Hotel Blanchardstown, an IHG Hotel
Crowne Plaza Hotel Blanchardstown, an IHG Hotel
Blanchardstown Town Centre, Dublin, Dublin
Avis
9,2
Merveilleux
9,6/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
28 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2023
Réponse de Michael le 29 juin 2023
Dear Guest,Thank you for choosing our hotel for your recent stay. We appreciate your business and hope that you had a pleasant experience with us. We are always looking for ways to improve our services and would love to hear your feedback.If you have any suggestions about your stay, please don’t hesitate to let us know. We value your opinion and will take it into consideration as we continue to improve our services.Thank you again for choosing our hotel. We hope to see you again soon,Kind Regards,Michael Masterson,General Manager
10/10 Excellent
Grégory
3 mai 2023
Grégory
Séjour de 3 nuits en avril 2023
Réponse de Michael le 9 mai 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Michael Masterson,General Manager.
8/10 Bien
Dominique
Voyage en famille
30 avr. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dominique
Séjour de 1 nuit en avril 2023
Réponse de Michael le 3 mai 2023
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,Michael Masterson,General Manager
6/10 Satisfaisant
XAVIER
Voyage en famille
30 avr. 2023
Les points forts : Propreté, personnel et service, équipements
XAVIER
Séjour de 2 nuits en avril 2023
Réponse de Michael le 3 mai 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Michael Masterson,General Manager.
10/10 Excellent
Annabelle
Voyage en famille, Voyage en couple
27 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Annabelle
Séjour de 1 nuit en avril 2023
Réponse de Michael le 3 mai 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Michael Masterson,General Manager.
10/10 Excellent
KHOLE
Voyage d’affaires
7 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
KHOLE
Séjour de 3 nuits en décembre 2021
8/10 Bien
Voyageur vérifié
26 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en novembre 2021
8/10 Bien
Marie Annick
5 nov. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pratique
Marie Annick
Séjour de 3 nuits en novembre 2019
8/10 Bien
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage en famille
28 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
8/10 Bien
Julie
3 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon séjour
Julie
Séjour de 3 nuits en mai 2019
10/10 Excellent
Voyageur vérifié
27 avr. 2019
Voyageur vérifié
Séjour de 5 nuits en avril 2019
8/10 Bien
Voyageur vérifié
25 avr. 2019
Voyageur vérifié
Séjour de 3 nuits en avril 2019
4/10 Médiocre
Voyageur vérifié
Voyage en famille avec de jeunes enfants, Voyage d’affaires
11 mars 2019
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2019
8/10 Bien
VSS, DUBLIN
1 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
VSS
Séjour de 1 nuit en septembre 2018
10/10 Excellent
pierre, cannes
19 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon hotel
pierre
Séjour de 2 nuits en août 2018
10/10 Excellent
CELINE, Tourcoing
9 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
CELINE
Séjour de 7 nuits en juillet 2018
10/10 Excellent
Voyageur vérifié
6 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très bien
Voyageur vérifié
Séjour de 1 nuit en juillet 2018
8/10 Bien
Voyageur vérifié
13 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mai 2018
10/10 Excellent
nancy
14 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bien.
nancy
Séjour de 2 nuits en juillet 2017
10/10 Excellent
Salah Eddine
18 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
Salah Eddine
8/10 Bien
Yann, saint saturnin les avignon
28 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Un bon hotel
Yann
10/10 Excellent
Harouna
14 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Harouna
10/10 Excellent
Voyageur vérifié
28 juin 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Anne, Paris
23 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un très bel hotel très bon rapport qualité prix
Anne
10/10 Excellent
Voyageur vérifié
21 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Voyageur vérifié
10/10 Excellent
Laurent, la rochelle
1 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité/prix
Laurent
10/10 Excellent
Voyageur vérifié
28 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon standing . Bus tout près de l'hôtel
Voyageur vérifié
10/10 Excellent
ANTOINE, Bordeaux
30 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grace à la promo : Excellent rapport qualité prix
ANTOINE
10/10 Excellent
Voyageur vérifié
19 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
Voyageur vérifié
13 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
6/10 Satisfaisant
ELENA
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ELENA
Séjour de 1 nuit en avril 2024
Réponse de Michael le 10 avr. 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you found the room clean and comfortable. We apologize for any inconvenience caused by noise at night. Please rest assured that we will look into this matter to ensure a more peaceful stay for our guests in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Michael Masterson,General manager
10/10 Excellent
James
Voyage en famille avec de jeunes enfants
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mars 2024
Réponse de Michael le 2 avr. 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had a great hotel experience with us. It's fantastic to know that you found our check-in process excellent and our staff very friendly. We're glad you appreciated our newly renovated facilities and found everything clean. It's also great to hear that you enjoyed our bar and dining options both within the hotel and nearby. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay at Crowne Plaza Dublin Blanchardstown!Kind Regards,Michael Masterson,General Manager.
10/10 Excellent
maggie
19 mars 2024
maggie
Séjour de 3 nuits en mars 2024
Réponse de Michael le 10 avr. 2024
Dear Guest,Thank you for the fantastic rating! We're delighted to hear that you had a wonderful experience during your stay. If you have any further comments or if there's anything we can assist you with in the future, please feel free to let us know. We look forward to welcoming you back again soon!Kind Regards,Michael Masterson,General Manager
8/10 Bien
Anneliese
Voyage d’affaires
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anneliese
Séjour de 1 nuit en février 2024
Réponse de Michael le 1 mars 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your feedback. We are pleased to know that you found our hotel to be nice, with friendly staff, and clean facilities. We strive to provide the best possible experience for our guests, and your kind words are greatly appreciated.We hope to have the opportunity to welcome you back again in the future.Warm regards,Michael MastersonGeneral ManagerCrowne Plaza Dublin Blanchardstown
10/10 Excellent
Anne
Voyage en famille avec de jeunes enfants, Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anne
Séjour de 1 nuit en février 2024
Réponse de Michael le 26 févr. 2024
Dear Guest,Thank you for sharing your feedback about your recent stay at the Crowne Plaza Dublin Blanchardstown. We are delighted to hear that you found our rooms to be clean and comfortable and that our location was convenient for your needs. We hope to have the opportunity to welcome you back in the future.Best Regards,Michael MastersonGeneral ManagerCrowne Plaza Dublin Blanchardstown
10/10 Excellent
Lauren, Fort Thomas
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lauren
Séjour de 1 nuit en février 2024
Réponse de Michael le 26 févr. 2024
Dear Guest,Thank you for your review of your recent stay at the Crowne Plaza Dublin Blanchardstown. We are glad to hear that you found the hotel clean and comfortable. We appreciate your positive feedback and hope to welcome you back soon.Best regards,Michael MastersonGeneral ManagerCrowne Plaza Dublin Blanchardstown
10/10 Excellent
marion
13 janv. 2024
marion
Séjour de 3 nuits en janvier 2024
Réponse de Michael le 15 janv. 2024
Dear Guest,Thank you so much for the perfect 5/5 rating! We are delighted to hear that your experience at Crowne Plaza Dublin Blanchardstown was exceptional and met all your expectations.Your positive feedback is truly appreciated, and we look forward to the pleasure of hosting you again in the future. If there's anything specific you enjoyed during your stay or any preferences for your next visit, please feel free to let us know.Thank you for choosing Crowne Plaza Dublin Blanchardstown, and we can't wait to welcome you back!Best regards,Michael MastersonGeneral ManagerCrowne Plaza Dublin Blanchardstown
8/10 Bien
Tyrone
Voyage d’affaires
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tyrone
Séjour de 2 nuits en janvier 2024
Réponse de Michael le 12 janv. 2024
Dear Guest,Thank you for providing us with your feedback and for choosing Crowne Plaza Dublin Blanchardstown. We appreciate your rating of 8/10.If there are specific areas where we can improve and earn that extra 2 points for a perfect score, or if there are aspects you particularly enjoyed and would like us to continue, please feel free to share your insights. Your feedback is valuable as we continuously strive to enhance our services.We hope to have the pleasure of welcoming you back, and if there's anything specific you'd like us to keep in mind for your next stay, please let us know.Thank you for your review, and we look forward to the opportunity to exceed your expectations in the future.Best regards,Michael MastersonGeneral ManagerCrowne Plaza Dublin Blanchardstown
10/10 Excellent
Julian
8 janv. 2024
Julian
Séjour de 2 nuits en janvier 2024
Réponse de Michael le 11 janv. 2024
Dear Guest,Thank you for awarding us a perfect 5/5 rating! We are thrilled to hear that your experience at Crowne Plaza Dublin Blanchardstown met your expectations, and we appreciate your positive feedback.It was our pleasure to have you as our guest, and we look forward to the opportunity to welcome you back for another outstanding stay in the future. If there's anything specific that stood out to you or any way we can further enhance your next visit, please don't hesitate to let us know.Thank you for choosing Crowne Plaza Dublin Blanchardstown, and we appreciate your excellent rating!Best regards,Michael MastersonGeneral ManagerCrowne Plaza Dublin Blanchardstown
10/10 Excellent
Rosa
Voyage en famille avec de jeunes enfants
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosa
Séjour de 4 nuits en décembre 2023
Réponse de Michael le 9 janv. 2024
Dear Guest,Thank you for taking the time to share your heartwarming experience at Crowne Plaza Hotel Dublin Blanchardstown. We are overjoyed to read about your positive stay and are delighted to have had the opportunity to host your family.It's wonderful to hear that our location proved convenient, especially for families with kids, and that the nearby amenities, such as the mall, supermarket, and accessible transportation, added to the overall ease of your stay. We're pleased that our restaurant and bar, as well as room service, contributed to a delightful dining experience.I appreciate your understanding regarding the minor oversight during your meal, and we will certainly use this as an opportunity to improve our service. Your kind words about our staff and their accommodating approach are truly appreciated.We are thrilled that we could accommodate your early check-in request and that it added to the positive start of your trip. Your enthusiasm and love for your stay are the greatest compliments we could receive.We can't wait to welcome you back to Crowne Plaza Hotel Dublin Blanchardstown for another memorable visit. If there's anything specific you'd like to highlight or share on your return, we would love to hear about it.Thank you for choosing us, and we look forward to hosting you again soon!Warm regards,Michael MastersonGeneral ManagerCrowne Plaza Hotel Dublin Blanchardstown
10/10 Excellent
Brian
30 déc. 2023
Brian
Séjour de 1 nuit en décembre 2023
Réponse de Michael le 2 janv. 2024
Dear Guest,Thank you for your fantastic 10/10 rating! We're thrilled to hear that you had a wonderful experience at Crowne Plaza Dublin Blanchardstown. Our team is dedicated to providing top-notch service, and it's great to know that we met your expectations.If there's anything specific you'd like to highlight or if you have any suggestions for improvement, we'd love to hear from you. We look forward to hosting you again for another perfect stay in the future.Best regards,Michael Masterson,General Manager,Crowne Plaza Dublin Blanchardstown
10/10 Excellent
Catherine
19 déc. 2023
Catherine
Séjour de 1 nuit en décembre 2023
Réponse de Michael le 23 déc. 2023
Dear Guest,Thank you for the outstanding 10/10 rating! We are thrilled to learn that your experience at Crowne Plaza Dublin Blanchardstown exceeded your expectations.If there's anything specific that made your stay exceptional or any suggestions you have for us to maintain this level of excellence, please don't hesitate to share. We appreciate your positive feedback and are delighted to have provided you with a memorable experience.Thank you for choosing Crowne Plaza Dublin Blanchardstown. We look forward to the pleasure of serving you again in the future.Best regards,Michael Masterson,General ManagerCrowne Plaza Dublin Blanchardstown
10/10 Excellent
Diarmuid
30 nov. 2023
Diarmuid
Séjour de 1 nuit en novembre 2023
Réponse de Michael le 23 déc. 2023
Dear Guest,,Thank you for the fantastic 5/5 rating! We're thrilled to hear that your experience at Crowne Plaza Dublin Blanchardstown met or exceeded your expectations.If there are any specific highlights from your stay or if there's anything we can do to make your next visit even more enjoyable, please feel free to share. We appreciate your positive feedback and look forward to the opportunity to welcome you back for another wonderful experience.Thank you for choosing Crowne Plaza Dublin Blanchardstown.Best regards,Michael Masterson,General ManagerCrowne Plaza Dublin Blanchardstown
10/10 Excellent
Wayne
28 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wayne
Séjour de 1 nuit en novembre 2023
Réponse de Michael le 8 déc. 2023
Dear Guest,Thank you for choosing Crowne Plaza Dublin Blanchardstown and for the perfect 5/5 rating! We're delighted to hear that your experience was excellent. If there's anything specific you loved about your stay or any suggestions you'd like to share, feel free to let us know. We look forward to welcoming you back for another great stay!Best regards,Michael Masterson,General ManagerCrowne Plaza Dublin Blanchardstown
4/10 Médiocre
Ben
25 nov. 2023
Ben
Séjour de 2 nuits en novembre 2023
Réponse de Michael le 23 déc. 2023
Dear [Guest's Name],Thank you for taking the time to share your feedback, and we sincerely apologize that your experience at Crowne Plaza Dublin Blanchardstown did not meet your expectations, reflected in the 2/5 rating.We would greatly appreciate more details on your concerns or areas where we fell short, as this information is valuable for us to address any issues and improve our services. Your satisfaction is our top priority, and we are committed to making things right.Please feel free to share additional feedback or contact our guest services directly so that we can better understand your experience and work towards resolving any issues you encountered.We appreciate your honesty and hope to have the opportunity to welcome you back and provide a more positive experience in the future.Best regards,Michael Masterson,General ManagerCrowne Plaza Dublin Blanchardstown
10/10 Excellent
GLEN
Voyage d’affaires
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
GLEN
Séjour de 1 nuit en novembre 2023
Réponse de Michael le 29 nov. 2023
Dear Michael,Thank you for your fantastic 5/5 review! We're thrilled to hear that you enjoyed the quality, comfort, cleanliness, and atmosphere of our hotel. Your positive feedback is truly appreciated.It was a pleasure hosting you, and we look forward to the opportunity of welcoming you back for another excellent stay in the future.Best regards,Michael Masterson,General Manager
10/10 Excellent
brian
18 nov. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Overall excellent
brian
Séjour de 3 nuits en novembre 2023
Réponse de Michael le 20 nov. 2023
Dear Guest,Thank you for the outstanding 10/10 review of your recent stay at Crowne Plaza Dublin Blanchardstown! We're thrilled to hear you had such a positive experience.Your feedback motivates our team to continue delivering excellent service. We appreciate your support and look forward to welcoming you back soon.Best regards,Michael Masterson,General ManagerCrowne Plaza Dublin Blanchardstown
8/10 Bien
Teresa
Voyage en famille
3 nov. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Teresa
Séjour de 1 nuit en octobre 2023
Réponse de Michael le 3 nov. 2023
Dear Guest,Thank you for your 8/10 review. We appreciate your feedback and are committed to making your next stay even better. Your suggestions and comments are valuable to us, and we look forward to exceeding your expectations on your next visit.Best regards,Michael Masterson,General Manager.
10/10 Excellent
Andrew
Voyage en famille
2 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family road trip
Andrew
Séjour de 1 nuit en novembre 2023
Réponse de Michael le 3 nov. 2023
Dear GuestYour 10/10 review warms our hearts, and we are overjoyed to hear about your exceptional experience at our hotel. We take immense pride in offering the best possible hospitality to our guests, and it's rewarding to know that we succeeded in making your stay memorable.Your kind words are a true motivation for our entire team. We strive to maintain the highest standards in service and guest satisfaction, and your feedback reassures us that we're on the right path. Your happiness is our utmost priority, and we're committed to ensuring that every visit is as outstanding as this one.Please know that you're always welcome back, and if there's anything specific you'd like to share or request, don't hesitate to reach out. We genuinely appreciate your support, and your glowing 10/10 rating means the world to us.Thank you for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future.Warm regards,Michael Masterson, General Manager
10/10 Excellent
Damian James
Voyage en groupe
26 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Damian James
Séjour de 1 nuit en octobre 2023
Réponse de Colm McDonnell le 30 oct. 2023
Dear Damian James,Thank you very much for the full 5 star review that you have awarded us. I am delighted to see that you enjoyed your stay and would return to stay again.Warm Regards,Colm McDonnellDeputy General Manager