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Avis sur Courtyard by Marriott Denver Downtown

3 out of 5
Courtyard by Marriott Denver Downtown
934 16th Street, Denver, CO

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 586 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 252 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 99 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 1002." "

9,2/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Mathieu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Accueil agréable, literie excellente, salle de bain très propre, manque un peu de serviette par rapport au nombre d’occupant, petit déjeuner assez restreint mais empagnadas excellent, pas de restaurant, parking sur place ou très facilement à proximité et très bien situé tous sites touristiques à pied
Séjour de 2 nuits en août 2023
Réponse de JT Cockerill le 8 août 2023
Thank you so much for taking the time to leave us a review! I'm so glad to read that you enjoyed your stay. I'm very pleased to announce that we have two new restaurants opening inside the hotel! Trompeau Bakery and Casa Tequilla's Mexican restaurant and bar will be open for breakfast, lunch, and dinner in the coming weeks. We hope to welcome you back soon!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2020
Réponse de Stephanie le 12 févr. 2020
Thank you for your feedback! We are glad to see you enjoyed your stay. We hope you choose to stay with us again!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Very well located on 16th Street mall. Very quiet.
Séjour de 2 nuits en avril 2019
Réponse de Front Desk Manager le 6 avr. 2019
Thank you for your feedback! We are glad you enjoyed your stay with us. Our location and staff are two aspects we pride ourselves in. We hope to see you again!

10/10 Excellent

jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property, staff and location !
Séjour de 1 nuit en avril 2024
Réponse de Riley le 9 avr. 2024
Thank you for taking the time to share your experience. We are so glad you enjoyed your stay with us! We hope we can welcome you back next time you are in Denver! Have a great rest of your week!

10/10 Excellent

Anabel G

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buen lugar, la zona muy conveniente; la atención en la recepción siempre muy buena
Séjour de 4 nuits en mars 2024
Réponse de JT Cockerill le 9 avr. 2024
Thank you for taking time out of your busy day to review our hotel. We love our downtown location. There are just so many things to see and do right outside of the front door!Thank you so much for staying with us, and we hope to welcome you back the next time you're in Denver!

10/10 Excellent

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property. Spacious room with facilities for wheelchair accessibility. Super friendly staff, and very clean.
Séjour de 6 nuits en mars 2024
Réponse de Brody le 14 avr. 2024
We love to see you had a wondaful stay. We look forward to seeing you again!

10/10 Excellent

yilma

Séjour de 2 nuits en mars 2024

10/10 Excellent

Roberto, Atizapan de Zaragoza

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Brody le 30 mars 2024
We are thrilled to see you enjoyed your stay! We look forward to hosting you when you return to Denver.

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Joel Darr, General Manger le 18 mars 2024
Hello Rebecca, thank you for sharing your 5 Star review. My team and I are thrilled to hear that you ejected your visit with us. Regards

10/10 Excellent

Justin

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly no matter the time of day! Clean rooms as well! Some dated furniture but definitely did not take away from the experience!
Séjour de 1 nuit en mars 2024
Réponse de Brody le 17 mars 2024
We love to hear you enjoyed our staff experience! We are very lucky to have a fantastic team of people who care about our guest experience. We look forward to hosting you again.

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, room was great. Close to everything.
Séjour de 3 nuits en mars 2024
Réponse de Brody le 17 mars 2024
We love to see you had a great stay! We look forward to hosting you in the future.

10/10 Excellent

Ruban

Séjour de 4 nuits en mars 2024
Réponse de Brody le 1 avr. 2024
We are thrilled to see you enjoyed your stay! We loved having you stay with us. We look forward to hosting you when you return to Denver.

6/10 Satisfaisant

Chris

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Riley le 13 mars 2024
Thank you for taking the time to share your feedback! We hope to see you again if your travels bring you back to the area!

8/10 Bien

JOSE, chihuahua

Good location, good experience but need a renvation
Séjour de 3 nuits en mars 2024
Réponse de Brody le 12 mars 2024
We are happy to see you enjoyed your stay! We are always working on our hotel to stay up to date while keeping our heritage of being a historic landmark in downtown Denver. We look forward to hosting you when your travels bring you back to the area.

10/10 Excellent

Antonette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Check in was convenient and quick, staff was very friendly and professional. The restaurant and bakery/coffee shop on site were excellent. Stayed for a long weekend with my teenage son.
Séjour de 3 nuits en mars 2024
Réponse de Brody le 10 mars 2024
We loved having you stay with us and are so happy to read you had a great experience. We look forward to hosting you once your travel bring you back to the area.

10/10 Excellent

Virginia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was well maintained inside. Rooms clean & comfortable. Check in was easy. Parking is limited on property, but public parking garage just down the street for much cheaper. (Only stayed 1 night, their parking was $44 per day & we paid $7.00 at garage for overnight.) Also, rooms facing atrium are not tinted or reflective from outside so you can easily see into neighbors room if curtains not drawn. This would not deter us from staying there again.
Séjour de 1 nuit en mars 2024
Réponse de Brody le 10 mars 2024
We are thrilled to hear you had a great time staying with us. We look forward to hosting you next time your travel brings you to the area.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location
Séjour de 1 nuit en mars 2024
Réponse de Brody le 11 mars 2024
We are thrilled to see you had a great experience. We look forward to hosting you when your travels bring you back to the area.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Brody le 11 mars 2024
We love seeing you had a great experience. We look forward to hosting you next time your travels bring you back tot he area.

10/10 Excellent

Robert William, Airdrie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were really friendly and helpful, and the hotel has a good look and feel inside.
Séjour de 3 nuits en mars 2024
Réponse de Brody le 9 mars 2024
We love to hear you had a great time. We hope yo welcome you back to Denver when your travel brings you here next.

10/10 Excellent

Christian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice people, shower in the room, good condition
Séjour de 3 nuits en février 2024
Réponse de Brody le 8 mars 2024
We loved having you stay with us. We hope to welcome you back to our hotel next time you are in town. Have a wonderful day!

4/10 Médiocre

Alireza, Richmond Hill

Les points faibles : Personnel et service
Not sure why that is, but for the lst teo times that I booked Marriott from expedia they gotvme a room adjacent to the elevator. The noise was terrboth times.
Séjour de 3 nuits en mars 2024
Réponse de Riley le 7 mars 2024
Thank you for taking the time to review your recent stay. I am sorry that being near the elevator caused too much noise and understand your frustration. We hope to welcome you back the next time your travels bring you back to the area. Have a great rest of your week!

10/10 Excellent

Kylie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff were really friendly and helpful. The room was spacious
Séjour de 2 nuits en mars 2024
Réponse de JT Cockerill le 4 mars 2024
Thank you so much for taking the time to review your recent stay! I'm so glad to read that you enjoyed your time with us. We're so fortunate to have such a hospitable, professional staff, and I can't wait to share your kind words with the team!We loved having you stay with us, and we hope to welcome you back the next time you're in The Mile High City!

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a great time
Séjour de 4 nuits en février 2024
Réponse de Brody le 27 févr. 2024
We love to hear you enjoyed staying with us. We hope to welcome you back to Denver when your travels bring you back.

8/10 Bien

Russell John

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en février 2024
Réponse de Joel Darr, General Manger le 23 févr. 2024
Dear Russell, thank you for taking the time to review our hotel. I am happy that you enjoyed your stay with us. Please come back soon. Best.

10/10 Excellent

Vallorie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient to theater district
Séjour de 2 nuits en février 2024
Réponse de Brody le 20 févr. 2024
We are happy hear you enjoyed your stay! We certainly love being so close to Denver Performing Arts Center. We look forward to welcoming you back to Denver!

10/10 Excellent

PAMELA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel!
Séjour de 1 nuit en février 2024
Réponse de Tucker Nadal le 17 févr. 2024
Dear Pamela,Thank you for taking the time to share your feedback. We are always delighted to hear when our valued guest share their feedback. We hope to see you when your travels bring you back to the area!Regards,Tucker Nadal

10/10 Excellent

Lauren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff as described
Séjour de 1 nuit en février 2024
Réponse de Andrew le 11 févr. 2024
Hi Lauren! Thanks for taking the time to leave your feedback. I'm so happy you found our staff friendly and enjoyed your stay here. I hope we can welcome you back to the hotel again in the future!

10/10 Excellent

Gord

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ok!
Séjour de 3 nuits en février 2024
Réponse de Riley le 11 févr. 2024
Hello Gord! Thank you for taking the time to leave us your feedback. I am so happy you enjoyed your time here! I hope we can welcome you back to our hotel in the future!

6/10 Satisfaisant

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I did not appreciate the hidden $40 charge for a parking lot spot, especially since it wasn’t covered, secured and I had to park next to the dumpster. I could’ve stayed at a nicer place had I known about that.
Séjour de 1 nuit en février 2024
Réponse de Tucker Nadal le 4 févr. 2024
Dear Julie,Thank you for taking the time to share your feedback. It is always helpful to hear from our valued guests. I completely understand your frustration with having to pay for parking. We do our best to educate our guests on the cost of parking in our lot, while also offering other options for parking in the downtown area. Having the option to park in our lot is convenient and I certainly understand why you chose to park with us. It is my hope that you enjoyed your stay and return to stay with us in the future!Regards,Tucker Nadal

10/10 Excellent

Russel

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional - you won’t find better hotel at twice the price. Staff were brilliant and rooms were spacious and comfortable. We will definitely visit again
Séjour de 1 nuit en janvier 2024
Réponse de Joel Darr, General Manger le 26 janv. 2024
Dear Russel, Thank you for sharing such amazing feedback about our hotel. My team and i are thrilled that you have a nice experience. Thank you and come back soon. Best, Joel

10/10 Excellent

Russel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is one of the best hotels we have stayed in. The staff were exceptional and made us feel like family. I would highly recommend this hotel - one of the best
Séjour de 11 nuits en janvier 2024
Réponse de Andrew le 25 janv. 2024
Hello Russel! Thank you so much for taking the time to let us know about your experience here. It warms my heart to hear we were able to give you exceptional service. I hope we can welcome you again soon!

10/10 Excellent

Zoe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Andrew le 17 janv. 2024
Hi Zoe, thank you so much for leaving us your feedback! I am so happy you enjoyed your stay here and I hope we can welcome you back to our hotel in the future!

8/10 Bien

Robyn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed 4 nights visiting Denver for an avalanche game. 20 minute walk to ball arena. It was nice to be downtown. Bummer that there was so much construction happening in the area. On site parking was pretty pricy but there is a parking garage right across the street for cheaper. The staff was super friendly and went out of their way to accommodate. I booked a standard Kong that ended up being a courtyard facing room (no exterior windows). It made me feel really claustrophobic. The staff was able to move us to an exterior facing room, but with queen beds. The room was nice. I wish the lighting in the bathroom area was better. It was super hard to do makeup. The bed wasn’t very comfortable - kinda old and bumpy. I expected better for a Marriott. The Mexican restaurant attached was not great. The food wasn’t bad but the service was horrible and the drinks made so weak I’m not sure there was actually alcohol in them. I wouldn’t recommend eating there, especially with so many food options nearby. We enjoyed the pizza place along the corner and Sam’s #3 has excellent breakfast and really good mimosa! Overall it was a good stay mostly because of the staff and location. I like that key cards are required to enter the building from the street.
Réponse de Andrew le 15 janv. 2024
Hello Robyn, thank you for taking the time to leave us your feedback about our property. I'm so happy our staff was able to be accommodating and get you into an exterior facing room. I will certainly be letting my housekeeping manager know about the bed in your room as it may be time for that bed to retire! I'm happy you were able to take advantage of the great location of the hotel and eat out at some of the amazing restaurants we have in our vicinity. I'm sorry Casa Tequilas did not meet your expectations and I will be passing down your feedback to the owner. Thanks again for taking the time to let us know about your experience!

8/10 Bien

JUAN CARLOS

Les points forts : Propreté et personnel et service
Réponse de Andrew le 14 janv. 2024
Hello Juan Carlos, thank you for taking the time to leave us your feedback! I hope you choose to stay with us again!

10/10 Excellent

JUAN CARLOS

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Andrew le 14 janv. 2024
Hello Juan Carlos, thank you so much for taking the time to leave your feedback! I'm glad you enjoyed your stay and I hope we can welcome you back to our hotel in the future.

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Andrew le 14 janv. 2024
Hello Kenneth, thank you so much for taking the time to leave us your feedback. I'm so happy that you enjoyed your stay here at our hotel and I hope we can welcome you again to our property.

10/10 Excellent

Yudelkis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Andrew le 8 janv. 2024
Hello Yudelkis,Thank you so much for taking the time to leave us your feedback. I hope we can welcome you again soon!Regards, Andrew

10/10 Excellent

Karina, Ciudad de Mexico

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great experience, excellent service and nice rooms. The only thing I did not like was the expensive cost for the parking lot.
Séjour de 1 nuit en décembre 2023
Réponse de Andrew le 8 janv. 2024
Hello Karina,Thank you so much for taking the time to leave us your feedback. I am so happy you had a great experience here! We hope you choose to stay with us again in the future.

10/10 Excellent

Justin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service and friendly staff. 16th St under construction so activities were at a minimum but plenty of shopping and dining nearby within a safe, walkable distance.
Séjour de 2 nuits en décembre 2023
Réponse de Joel Darr, General Manger le 6 janv. 2024
Dear Justin, thank you for sharing such great feedback. We are glad you enjoyed your visit. Best, Joel

10/10 Excellent

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay!
Lovely hotel and views! Hotel staff were warm and professional.
Séjour de 2 nuits en décembre 2023
Réponse de Joel Darr, General Manger le 6 janv. 2024
Dear Julie, we are so happy you enjoyed your stay with us. Come back soon! Regards.

6/10 Satisfaisant

Kyung min

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room is too hot or too cold.
Séjour de 4 nuits en décembre 2023
Réponse de Tucker Nadal le 27 déc. 2023
Dear Kyung Min,Thank you for taking the time to share your feedback on your most recent stay with us. We hope to see you again when your travels bring you back to the area!Regards,Tucker Nadal

8/10 Bien

Karen

Les points forts : Propreté et équipements
Séjour de 1 nuit en décembre 2023
Réponse de Tucker Nadal le 26 déc. 2023
Thank you for taking the time to share your feedback on your most recent stay with us!

10/10 Excellent

Jessica, Berthoud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Andrew le 1 janv. 2024
Hello Jessica, thank you for taking the time to leave your feedback about our hotel. I'm so happy you enjoyed your stay here and I hope we can welcome you again!

10/10 Excellent

Brandy

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Best Hotel!!!
Absolutely beautiful hotel! We are traveling across country and by far our best hotel! Best service and hotel was beautiful! It was also very convenient to downtown! We will stay here again if ever in Denver!
Séjour de 1 nuit en décembre 2023
Réponse de Tucker Nadal le 26 déc. 2023
Dear Brandy,Thank you for taking the time to share your feedback on your most recent stay with us. It is always a delight to hear when our staff went above and beyond for you during your stay. It is our hope you return to stay with us in the future! Happy Holidays!Regards,Tucker Nadal

10/10 Excellent

Joe

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Tucker Nadal le 21 déc. 2023
Dear Joe,Thank you for sharing about your recent experience while staying with us. It is always a delight to hear when our guests enjoyed their stay. We hope to see you again when your travels bring you back to the area!Regards,Tucker Nadal

8/10 Bien

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Tucker Nadal le 21 déc. 2023
Dear Carol,Thank you for taking the time to share your feedback on your most recent stay with us! We hope to see you when your travels bring you back to the area! Regards,Tucker Nadal

10/10 Excellent

Janice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a great time at this hotel! The staff were so friendly, and had excellent customer service
Séjour de 1 nuit en décembre 2023
Réponse de Andrew le 17 déc. 2023
Hello Janice, thank you so much for taking the time to leave us a review. I am so glad you enjoyed your stay here! We hope to welcome you again!

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Experience
Great hotel, excellent staff, great location.
Séjour de 3 nuits en novembre 2023
Réponse de Tucker Nadal le 15 déc. 2023
Dear Douglas,Thank you for taking the time to share your feedback on your most recent stay with us. It is always a delight to hear when our guests enjoyed their stay. It is my hope that you are able to return and stay with us when your travels bring you back to the area! Have a great day!Regards,Tucker Nadal

10/10 Excellent

Brian, Inver Grove Heights

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel. I have been here before & would stay here again. The location was perfect for what my group needed.
Séjour de 3 nuits en novembre 2023
Réponse de Andrew le 9 déc. 2023
Hello Brian, thank you so much for taking the time to leave us your feedback. I am so happy you found your stay here enjoyable and we hope to welcome you again soon! Regards, Andrew Knoedler - Front Office Supervisor