Les notes se basent sur un nombre total de 198 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,4 sur 5
Recommandé par 99 % des clients
4,6 Propreté de la chambre
4,5 Services et personnel
4,5 Confort de la chambre
4,4 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Tucson, AZ

True Quality

Publié le 21 mai 2015
Les + : Quiet, convenient to freeway.
The room was clean, quiet, and very well appointed. They really were pet friendly and my dog loved the walking area.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Quality inn is very good

Publié le 12 mai 2015
Les + : clean room and kind staff
Quality inn demming is a very good hotel with very clean rooms and reasonable price. Starting here, I loved quality inn.
Commentaire laissé par : Direction de l'hôtel
14 mai 2015 par DJ, Direction de l'hôtel
Thank you for the review we are delighted to hear you enjoyed your stay with us and found the rooms to be clean and prices right for your needs. Travel Safe see you next time.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde H

Convenient to freeway

Publié le 30 avr. 2015
The staff were very gracious. We had a problem with our air conditioner making a noise and they immediately sent maintenance and they promptly moved us to a different room.
Commentaire laissé par : Direction de l'hôtel
4 mai 2015 par DJ, Direction de l'hôtel
Thank you for the review I am glad my staff was able to assist you and quickly get you to a room with a working AC. Thank you for the review.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Comfortable Stay

Publié le 30 avr. 2015
The room was very comfortable. The breakfast was really good especially the warm biscuits and gravy
Commentaire laissé par : Direction de l'hôtel
4 mai 2015 par DJ, Direction de l'hôtel
Thank you for leaving a review. We are delighted you enjoyed the breakfast and found the room to be comfortable.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Albuquerque, NM

Disappointed

Publié le 8 avr. 2015
Les + : Grounds are beautiful, pool is sparkling clean, beds and bedding are fabulous.
Les - : The restaurant- I think the only thing not frozen and then fried is the iceberg lettuce.
Situation : Lots of rock hound stuff in the area. There is also a very close vineyard.
I booked through Expedia and a smoking room was recommended so I booked. I then called the hotel and reminded them I had requested a courtyard view. I was told over the phone that this would not be a problem. When I got to the hotel, after seeing bill boards advertising 59.95 rooms, I was told that because I booked through Expedia those rates were unavailable, I would not get my courtyard view, and the staff was not willing to help. It seemed like they were upset I had not booked with them directly.
Commentaire laissé par : Direction de l'hôtel
4 mai 2015 par DJ, Direction de l'hôtel
I am sorry for the room challenge you encountered. Unfortunately all of our smoking rooms are located in one central area. I have shared your comments with my front desk manager so she can give additional training to the staff to better address these challenges. Thank you for letting us know.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Texas

compliance issues with Expedia reservation

Publié le 23 mars 2015
We stayed one night on our way to Las Vegas, and then again on our way home.... Our first night was not the best... I reserved 2 Queen beds, asked for 1st floor, accessible bathroom. We were given 1st floor, and the accessible bathroom, but only 1 Queen bed.. I was told that to move us to a 2 Queen bed would be $10.00 additional. I opted out....However.... On the return trip, I pointed out the reservation description where 2 Queens were in fact the reservation and the request for accessible bathroom and 1st floor... We were given our 2 beds, accessible bathroom and first floor... This is not the first time I have had hotels give me a hard time complying with the reservations. I would like to see Expedia and all the hotel sites establish a set of regulations in respect to compliance to the reservations.
Commentaire laissé par : Direction de l'hôtel
31 mars 2015 par DJ, Direction de l'hôtel
Thank you for the review. Feedback from our guests so valuable to us. I am sorry there were challenges in the room type reserved. We do offer 3 different types of rooms with accessible bathrooms. All of them have full size bed or beds in them. The big difference is in the the bathrooms, roll in shower or larger bathroom with tub and extra handrails. I am checking into the room description so to be more clear to our guests the exact room type they are requesting is the one we are reserving for them. Thank you for bringing this to my attention so I can correct. We wish you safe travels and do hope to see you back. DJ
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde los angeles, ca

Great hotel, restaurant and cocktail lounge

Publié le 21 mars 2015
Hotel was great. Free full breakfast every morning was excellent. Had dinner at hotel restaurant a couple times. Best spicy salsa using New Mexico chile that we found. I would stay here again.
Commentaire laissé par : Direction de l'hôtel
31 mars 2015 par DJ, Direction de l'hôtel
Thank you for the review to let others know just how great a stay you had with us. We do make our salsa fresh and use the best ingredients we can. Glad you enjoyed it. Best compliment we can get is to hear our guests tell us they will stay with us again. We appreciate it so much. Travel Safe we will see you next time. DJ
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 20 mars 2015
Room was great and an excellent breakfast bar. Staff very friendly and helpful. Would go back for sure.
Commentaire laissé par : Direction de l'hôtel
31 mars 2015 par DJ, Direction de l'hôtel
Thank you for the great review and the best compliment we can get is to hear our guests will be back. We wish you safe travels and look forward to seeing you again. DJ
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde California

This was a very nice motel.

Publié le 18 mars 2015
Les + : Everything.....from the staff, beds and the food.
Les - : Make more Quality Inns like Deming, NM's.
Situation : We were only there for the Rock Show. We did visit the antique store. It was a nice little town.
We really enjoyed our stay in Deming, NM's Quality Inn. Everyone was helpful and friendly. It had a wonderful, clean and good breakfast. It had the variety of foods like a regular restaurant. We have been recommending it to friends & strangers. They must have a great manager. The staff was the best ever. The young lady in the breakfast area was especially nice and helpful; as was the lady cooking in the back. They were really patient with some really picky guests. We will stay there again when we are on vacation. Judy & John
Commentaire laissé par : Direction de l'hôtel
31 mars 2015 par DJ, Direction de l'hôtel
Judy and John thank you so very much for all the great compliments. We strive to be the best of the best and it is nice to hear from our guests how much they enjoyed their stay with us. We wish you safe travels and look forward to your next vacation in our town. DJ
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 7 mars 2015
Staff at the front desk could you use a training course in customer service. Not friendly at all
Commentaire laissé par : Direction de l'hôtel
9 mars 2015 par DJ, Direction de l'hôtel
I am so sorry my front desk staff did not meet your expectations. I have shared your comments with my Guest Service Manager Amanda so she may address and offer some refresher classes on how to deliver Quality Service to our guests. I thank you for the feedback and review. Please travel safe and we look forward to your next stay with us.