Chambre Double Standard | Couette en duvet d'oie, minibar, coffres-forts dans les chambres, bureau

Avis sur Orchid Hotel

3 out of 5
Orchid Hotel
Al Riqqa Road, Riqqa Al Buteen, Deira, Dubai

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 13 avis sur 97." "
Note des voyageurs de 8 (Bien), d’après 30 avis sur 97." "
Note des voyageurs de 6 (Satisfaisant), d’après 19 avis sur 97." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 97." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 97." "

6,4/10

Propreté

6,2/10

Personnel et service

6,0/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A éviter, trop bruyant, pas confortable!
Impossible de dormir à cause de la musique de la discothèque de l'hotel, chambre insonorisée on entendait les voisins. Piscine non fréquentée, minuscule et sale. A l'arrivée il n'y avait pas de drap, fenêtre qui ne se fermait pas. Beaucoup trop bruyant, odeur insupportable des l'entrée de l'hotel à ėviter absolument, séjour gâché à cause de cet hôtel! !!

2/10 Horrible

eric, Gabon

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
N'y allez pas
Eau qui coule. Bruit de la discothèque. Piscine minuscule. Ordinateur pour bosser HS. Pas de bouteille d'eau minérale dans la chambre. Pas de balance pour peser ses bagages. Nettoyage en surface

4/10 Médiocre

Karimullah

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Over all it is far from standard
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Samir

Les points forts : Propreté et personnel et service
Overall it's not bad however a few things to note prior to staying here: First, after you check in, they keep your passport for the duration of your stay UNLESS you pay 130 dhs then they will give it back to you. Second, if you're facing the entrance side aka Nihal Hotel it's going to be noisy every night due to the number of cars that pass by that area as well as the night club within Nihal Hotel. They also seem to be doing renovations within the hotel on all floors so the smell of paint and noise will also be there. Lastly there is a nightclub downstairs and they play loud music every night as well, so if you're a light sleeper make sure to get at least the 4th floor but 6th and 7th floor would be ideal.
Séjour de 28 nuits en juin 2023

2/10 Horrible

Mohamed

Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Loud music at night, terrible shower.
Séjour de 1 nuit en février 2023

8/10 Bien

Stewart

Les points forts : Personnel et service et confort de la chambre
Transit through Dubai for 1 night
This is one of those places that you get what you pay'd for, its that's simple. I arrived at 6am and was simply in need af a places to get 4 or 5 hrs sleep, it's close to the airport and so cheap cost me about 120AED or £22 through Hotels.com. It was all I needed so I can't commit on noise levels during the night. Staff even at 6am where good and after a quick shower I was out like a light. Bathroom is dated and not very clean but shower is hot and good pressure. Bed sheets where clean but had signs of heavy use. I was allowed a late checkout with no extra charge, I also indulged in an hours massage at the Spa on the 7th floor, conveniently located next to my room. I would have no problems staying here for a night's transit though Dubai again. Thank you ORCHID HOTEL.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

ERLI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótima. Recomendo.
Bom atendimento. Localização excelente. Ar condicionado. Confortável. Frigobar no quarto. Chaleira elétrica. Elevador. Possui bar, restaurante e um local de balada. Se não gosta de barulho, atente-se a pedir um quarto nos andares superiores. Mas recomendo o hotel.
Séjour de 8 nuits en juillet 2022

4/10 Médiocre

Oliver, Carnegie

Les points faibles : Personnel et service
They have two clubs in the hotel, and both are loud until 4am (!!!!) in the morning. Even in the 6th floor i couldnt sleep.
Séjour de 5 nuits en août 2022

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great customer service and every thing was perfect
Séjour de 6 nuits en février 2020
Réponse de Dianne Manlugon Front Office Supervisor le 1 mars 2020
Dear Guest, Thank you for sharing your valuable feedback. It was a privilege to have you stay with us at the Orchid, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We value your patronage and look forward to welcoming you back at the Orchid, Dubai.

10/10 Excellent

Qamar

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2020
Réponse de Prakash le 22 févr. 2020
Dear Sir, Thank you very much for your feed back welcome again & again to our hotel so,we will try to give you more service.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
Ok but atmosphere was not good
Séjour de 1 nuit en février 2020
Réponse de Prakash le 19 févr. 2020
Dear Guest, Thanks for your feed back and we will try to to improve your suggestions

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room, not bad, environment not good for business person.
Séjour de 2 nuits en janvier 2020
Réponse de Dianne Manlugon Front Office Supervisor le 1 mars 2020
Dear Guest, Thank you for sharing your valuable feedback. It was a privilege to have you stay with us at the Orchid, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We value your patronage and look forward to welcoming you back at the Orchid, Dubai.

2/10 Horrible

Voyageur vérifié

Séjour de 3 nuits en janvier 2020

6/10 Satisfaisant

mark

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
a good hotel/prime location with a couple minuses
This is my second time staying at the Orchid hotel in Al Rigga. I’m a solo traveller visiting many friends and family in Dubai. Pros: the hotel is close to the airport, and the location is PRIME. very close to the metro station, hundreds of restaurants at the main al rigga street which is a 3 min walk from the hotel lobby, 2 grocery stores nearby, and the hotel is generally clean. CONS: 1. there is an indian night club that opens from 10pm to 3 am and i got situated in the the 4th floor and you can hear loud music till dawn. always request for 6th or 7th floor which were my floors on my first stay there for a quieter sleep. 2. TRAVELLERS beware: DUBAI is an open city and you can have female guests up in your rooms. there is ONE specific receptionist there that will tell you that you cannot have guests visiting you and will tell you that you have to pay for a room rate to have a woman come up with you (forgot his name, but you’ll know him when you see him) he’ll claim it’s the rules but to me it was just his way to get a kickback or bribe by you having to pay a room rate for a female guest. there is a night club in the lobby and lots of couples go in and out so DO NOT GIVE WAY to these receptionists. UAE thrives on tourism and the last thing they want is to anger people staying in their hotel so tell these guys to leave you alone. other than that my stay was pleasant, the remainder of the staff were nice and cleaning person was very good and took care of the room.
Séjour de 14 nuits en janvier 2020
Réponse de Riazul hasan le 1 févr. 2020
thank you for your recent stay at our hotel Orchid and it is a pleasure to receive your feedback through Trip Advisor about your experience with us. We are delighted to know that you have been one of our frequent guests and positively hopeful to regain your patronage following the inconvenience during your last stay. I have noted the points raised by you and will definitely look into it. Thank you once again for choosing to stay with us and we all look forward to welcoming you back. warm regards Riazul Hasan Operation Manager

2/10 Horrible

Rehan, Karchi

Les points faibles : Infrastructures et conditions de l’hébergement
Not come to this property again,its my worst experience, everything so sl expansive even food and drinks
Séjour de 1 nuit en janvier 2020
Réponse de Riazul Hasan le 22 janv. 2020
Thank you for your stay with us and feed back, we are sorry hear that you find us expensive but this is to bring your kind notice that our rates are very reasonable as compare to other hotels in the area you can verify. Thank you again for the feed back. warm regards Riazul Hasan Operation Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I’ve stayed here previously 10+ years ago and I must say it didn’t have that smell in the rooms as before, however the bath tub, floor and wall tiles were the same as then bathroom. Tiles were chipped and broken in places and lots of mould around the bath. Steam room was out of use and the pool wasn’t available either. If you like staying up till early hours of the morning then that’s fine because at this hotel music is very loud till 3 am every morning. I was not happy I could here it even on the 4th floor. I was offered a room on the next floor. House keeping was done every morning, leaving the rooms clean and smelling fresh. Clean hotel over all but it’s a shame it still has the very old bathroom furniture full of mould.
Séjour de 7 nuits en janvier 2020
Réponse de Riazul Hasan le 21 janv. 2020
Thank you for taking the time to provide us feedback. We regret to hear about your recent stay experience and we sincerely apologize for any inconvenience caused. The hotel being almost 20 years old has indeed some challenges in some of the rooms, which may have not met your expectations. We will certainly look at areas where we can improve on however glad to read that you find the House keeping efficient, Once again, thank you for your time and we look forward to an opportunity to welcome you back in the near future. Thank you warm regards Riazul Hasan Operation Manager

6/10 Satisfaisant

Voyageur vérifié

This property need to be updated and the photos of the property does not represent the actual product.
Séjour de 1 nuit en janvier 2020

8/10 Bien

Benedicta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a nice
Séjour de 8 nuits en janvier 2020
Réponse de Dianne Manlugon Front Office Supervisor le 1 mars 2020
Dear Guest, Thank you for sharing your valuable feedback. It was a privilege to have you stay with us at the Orchid, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We value your patronage and look forward to welcoming you back at the Orchid, Dubai.

6/10 Satisfaisant

Jane, New York

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bathroom always leaked. Staff was friendly though
Séjour de 15 nuits en août 2019

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not bad
Many technical problems at beginning but got there towards the end Slightly loud at night especially if your in 2nd or 3rd floor because if the club But would stay there again
Séjour de 5 nuits en novembre 2019
Réponse de Dianne Manlugon le 21 déc. 2019
Dear Guest, Thank you for sharing your valuable feedback. It was a privilege to have you stay with us at the Orchid, Dubai. We are glad to learn that you were happy with the overall services of our hotel in spite of the technical issue that was encountered in the beginning. Rest assured that the said issue has been addressed to the concerned department and get altered.Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We value your patronage and look forward to welcoming you back at the Orchid, Dubai.

10/10 Excellent

Aniko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en novembre 2019
Réponse de DIANNE le 1 déc. 2019
Dear Guest, Thank you for sharing your valuable feedback. It was a privilege to have you stay with us at the Orchid, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We value your patronage and look forward to welcoming you back at the Orchid, Dubai.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2019
Réponse de Dianne Manlugon le 21 déc. 2019
Dear Valued Guest, Greetings! Kindly accept our sincere apology for the dissatisfaction and inconvenience caused to you. We deeply regret to know that you have had a less than satisfactory stay here with us and, you did not experience exemplary hospitality at Orchid Hotel,Dubai.We are committed to and do try very hard to provide a delightful experience for each and every of our guests. As such, this issue has been addressed and shared with our team for immediate improvement to prevent a recurrence. The comfort and satisfaction of our guests is our top priority and I sincerely apologize for your experience Once again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality.

4/10 Médiocre

Voyageur vérifié

Séjour de 4 nuits en octobre 2019
Réponse de Arun Kumar le 16 oct. 2019
Dear Guest, Thank you for your valuable feedback. We request you to let us know the areas where we did not meet your expectations so that we can take the necessary steps to elevate the overall experience. We hope to welcome you again.

10/10 Excellent

MASLINDADEE, Brunei

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good location..not really far with the metro station..staffs are really helpful
Séjour de 2 nuits en octobre 2019
Réponse de Arun Kumar le 16 oct. 2019
Dear Guest, Thank you for your valuable feedback & appreciating our services. We look forward to welcome you again.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The receptionist was rude and incompetent. The girl with the braces spoke to us rudely and dismissively. Bathroom is dirty and the sheets. I will never go back to that hotel again.
Séjour de 1 nuit en octobre 2019
Réponse de Arun Kumar le 16 oct. 2019
Dear Guest, Thank you for your valuable feedback. It is with regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience. We hope to welcome you again.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very bad hotel experience, rude employees, overally not happy with this stay. Next time will be avoidef at all costs!
Séjour de 2 nuits en octobre 2019
Réponse de Arun Kumar le 16 oct. 2019
Dear Guest, Thank you for your valuable feedback. It is with regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience. We hope to welcome you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en septembre 2019
Réponse de Dianne Manlugon le 7 oct. 2019
Dear Guest, Thank you for sharing your valuable feedback. It was a privilege to have you stay with us at the Orchid, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. We value your patronage and look forward to welcoming you back at the Orchid, Dubai.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Orchid
All was ok, withouth problems, cleanservice good, what I want, alls make it, really good, services ok, don't try restaurant cos I was still out, and eaiting in other places, but servants was very helpfull.thnx
Séjour de 10 nuits en septembre 2019
Réponse de Dianne le 26 sept. 2019
Dear Valued Guest, Thank you for your appreciation, We will see you in your next visit. Thank you. Kind Regards, Dianne

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en septembre 2019
Réponse de Dianne le 19 sept. 2019
Dear Guest, Thank You for the valuable feedback! Your heart-warming appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. The team and I look forward to your continued visits. Warm Regards, Dianne

8/10 Bien

johziane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely
Espetacular
Séjour de 4 nuits en septembre 2019
Réponse de Dianne le 15 sept. 2019
Dear Ms.Johziane, Greetings!!! Thank you for sharing your appreciative feedback. It is always a pleasure to receive positive assessment and we are delighted to read your gracious compliments about the hotel along with the warm and friendly service by our team members. The entire team is also thrilled to see their service being appreciated in this forum. We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits. Warm Regards, Dianne Manlugon Front Office Supervisor

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de Dianne le 9 sept. 2019
Thank you for your feedback!

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en septembre 2019
Réponse de Dianne le 7 sept. 2019
Dear Valued Guest, Greetings!!! Thank you for your review. It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. The team and I look forward to your continued visits. Warm Regards, Dianne Front Office Supervisor.

8/10 Bien

Voyageur vérifié

Séjour de 7 nuits en août 2019
Réponse de DIANNE le 17 août 2019
Dear Valued Guest, Greetings!!! Thank you for your review. It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. The team and I look forward to your continued visits. Warm Regards Dianne Front Office Supervisor.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en août 2019
Réponse de DIANNE le 17 août 2019
Dear Valued Guest, Greetings!!! Thank you for your review. It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. The team and I look forward to your continued visits. Warm Regards Dianne Front Office Supervisor.

2/10 Horrible

Mwffak

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
أسوا مافيه الأفريقي الأمن الذي يقف عند باب المصعد غير محترم
Séjour de 3 nuits en juillet 2019

8/10 Bien

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Confortable
Good hotel, friendly staff very attentive, great location
Séjour de 1 nuit en juillet 2019
Réponse de Dianne le 31 juil. 2019
Dear Valued Guest, Greetings!!! Thank you for your review. It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. The team and I look forward to your continued visits. Warm Regards Dianne Front Desk Supervisor

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en juin 2019
Réponse de Sanchit Bhargava le 10 juil. 2019
Dear Valued Guest,Greetings! Kindly accept our sincere apology for the dissatisfaction and inconvenience caused to you. We deeply regret to know that you have had a less than satisfactory stay here with us and, you did not experience exemplary hospitality at Orchid Hotel,Dubai.We are committed to and do try very hard to provide a delightful experience for each and every of our guests. As such, this issue has been addressed and shared with our team for immediate improvement to prevent a recurrence. The comfort and satisfaction of our guests is our top priority and I sincerely apologize for your experience Once again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality.

10/10 Excellent

Delowar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Sanchit Bhargava le 19 avr. 2019
Dear Valued Guest, Greetings!!! Thank you for your review on Expedia.com. It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. The team and I look forward to your continued visits.

10/10 Excellent

K

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2019
Réponse de Sanchit le 18 avr. 2019
Thank You for the valuable feedback. And hope to see you soon back.

8/10 Bien

Kabiru Muhammad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Sanchit Bhargava Supervisor le 7 avr. 2019
Dear Guest, Thank you for choosing to stay with us and sharing the feedback. We look forward to welcome you soon.

2/10 Horrible

Hatim

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de orchid hotel le 26 févr. 2019
Dear sir, Thanks for your reviews we will try to improve our more service and

6/10 Satisfaisant

Nour Eddin

Business trip
Good location
Séjour de 6 nuits en février 2019
Réponse de Anuj le 18 févr. 2019
Dear Mr. Nour, Greetings!!! Thank you for your review. It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. The team and I look forward to your continued visits. Warm Regards, Anuj Baliyan Duty Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Amit le 27 janv. 2019
Dear Guest, Thank you for choosing to stay with us and sharing the feedback. We look forward to welcome you soon.

4/10 Médiocre

christopher

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I recommend no one to stay their the advertising f
I would never stay in this Hotel again even if you offered a free weeks stay due the smell the area the noise and I was the wrong color and not catered for in 5he breakfast and getting woke up at 03.30 in the morning by other guest on the same floor is not my kind of hotel
Séjour de 3 nuits en janvier 2019
Réponse de Prakash le 12 janv. 2019
Dear Guest, Thank you for your valuable time taken to complete the tripadvisor comments about your recent stay with us. We regret to note that the room allocated to you was not up to your expectations especially your comments regarding noise occurs by other guest. Please be assured that we have taken the necessary actions to rectify the same and ensure this will not recur for our guests. Your concerns have been brought up to the concerned department head and have been looked into very seriously. I am sure if you have brought this to the Duty manager at that time an immediate action could have been taken as we take utmost care to serve our guests. We look forward to welcoming you back to Orchid Hotel again in the near future. Best Regards, Orchid Hotel

8/10 Bien

Reza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was great, just the music of the night club was crazy loud at nights.
Séjour de 5 nuits en novembre 2018
Réponse de Amit le 4 déc. 2018
Dear Guest, We appreciate you taking time out of your busy schedule to share your experience with us. We thank you for appreciating the hotel services and also have taken note your complain of loud music of night club. We look forward to welcome you soon.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stinky room. Bad bed. Old toilet. Noisy. Indian club downstairs vibrations nonstop from club.
Séjour de 1 nuit en octobre 2018
Réponse de Orchid Hotel le 28 oct. 2018
Dear Valued Guest, Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team I would like to apologize that your experience was not up to your expectations. Feedback is an essential tool that we use in our business to ensure that we constantly monitor and align our operations to the expectations of our valued guests. We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve. Rest assured the issues that have been raised will be taken up with the sections concerned and you will see the improvements on your next visit. We look forward to welcome you back on your next visit. Warm Regards, Orchid Hotel

2/10 Horrible

Moein, Dubai

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very bad Hotel
The Hotel very bad and the reception very tough and tactless.they want 20$ additional from me. This hotel should be remove from expedia .
Séjour de 1 nuit en mars 2018
Réponse de prakash le 23 sept. 2018
Dear sir,. we are very sorry for that we will try to improve

2/10 Horrible

K.

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst hotel experience ever
I would never ever in my life recommend this hotel to anyone. No hot water, leakages and the staff doesn’t care. Stay away from this hotel if you would like to enjoy your stay in Dubai. Be warned!!
Séjour de 2 nuits en février 2018
Réponse de PRAKASH le 22 févr. 2018
WE ARE VERY VERY SORRY SIR

10/10 Excellent

Semiha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2017
Réponse de prakash le 7 janv. 2018
Thank you very much