Avis sur Studio 6 Plano, TX - Dallas - Plano Medical Center
Studio 6 Plano, TX - Dallas - Plano Medical Center
4704 W Plano Pkwy, Plano, TX
Avis
6,8
7,0/10
Propreté
7,0/10
Personnel et service
6,4/10
Équipements
6,6/10
Infrastructures et conditions de l’hébergement
6,8/10
Écoresponsabilité
Avis
Voyage en famille
9 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 11 avr. 2024
Hello Carlos, We apologize for your experience and appreciate your feedback. We recommend guests reach out to management directly to address any concerns during their stay. Your comfort is our priority and we hope your next stay will be more enjoyable.
10/10 Excellent
Lucarus
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucarus
Séjour de 2 nuits en mars 2024
Réponse de Nick Patel le 5 avr. 2024
We appreciate that you have taken the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.". We appreciate that you've taken the time to leave advice for our future guests.
10/10 Excellent
Lucarus
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucarus
Séjour de 2 nuits en mars 2024
Réponse de Manager le 22 mars 2024
Hello Lucarus,We appreciate your feedback and will share your comments with our housekeeping and maintenance teams for their review. Should you have any further concerns, please feel free to contact our management team directly.
4/10 Médiocre
Ofelia
Voyage en famille, Voyage d’affaires
4 mars 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Ofelia
Séjour de 2 nuits en mars 2024
Réponse de Manager le 6 mars 2024
Hello Ofelia, We appreciate your feedback on the location and convenience of nearby amenities. We regret to hear about the challenges you experienced with the staff during your stay. Rest assured that guest satisfaction is of utmost importance to us, and we will address this internally. Your comments have been noted for future improvements.
4/10 Médiocre
Sue
23 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sue
Séjour de 26 nuits en janvier 2024
Réponse de Manager le 24 févr. 2024
Hello Sue,We appreciate you bringing this to our attention; please feel free to reach out to our management team for further assistance with your concerns.
10/10 Excellent
Breon
21 févr. 2024
Breon
Séjour de 1 nuit en février 2024
Réponse de Manager le 24 févr. 2024
Hello Breon,We appreciate your feedback and are pleased to hear you found your stay satisfactory. Your comments are valuable to us as we strive to continually improve. Thank you for choosing our hotel for your accommodation needs.
10/10 Excellent
Roland
Voyage en famille, Voyage d’affaires
8 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Roland
Séjour de 1 nuit en février 2024
Réponse de Manager le 9 févr. 2024
Hello Roland,Thank you for choosing our hotel for your stay. We're glad you found our location convenient for your needs. We strive to provide affordable accommodations and we're delighted that you appreciated our offering. Should you have any other feedback or require further assistance, please do not hesitate to reach out to us.
10/10 Excellent
Keagan
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keagan
Séjour de 3 nuits en janvier 2024
Réponse de Manager le 10 janv. 2024
Hello Keagan,Thank you for choosing our hotel for your peaceful getaway! We're delighted to hear that you had an amazing break and experienced great customer service. Your positive feedback is greatly appreciated.
4/10 Médiocre
Milton
27 déc. 2023
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Milton
Séjour de 5 nuits en décembre 2023
Réponse de Manager le 29 déc. 2023
Hello Milton, We apologize for any inconvenience you may have experienced with the heater during your stay. Our maintenance team is currently looking into the issue to ensure it is resolved for future guests. We appreciate your feedback and hope you had an otherwise pleasant stay.
8/10 Bien
Bruce
21 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Bruce
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 23 déc. 2023
Hello Bruce,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that our older fixtures met your needs and that you found our property to be a great value. We look forward to welcoming you back in the future.
10/10 Excellent
Yanan
Voyage d’affaires
14 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yanan
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 16 déc. 2023
Hello Yanan,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience during your time with us. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out. We hope to welcome you back soon for another great stay!
4/10 Médiocre
Voyageur vérifié
Voyage en famille
1 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommend going elsewhere.
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 déc. 2023
Dear Guest, Thank you for sharing your feedback with us. We appreciate your positive comments regarding our convenient location near the Plano Heart Hospital. We apologize for any inconvenience you experienced with the facility amenities and AC cooling. At our hotel, we strive to provide a comfortable stay for all our guests and we will address these concerns with our team.
4/10 Médiocre
Voyageur vérifié
15 nov. 2023
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en novembre 2023
Réponse de Manager le 18 nov. 2023
Dear Guest,We are sorry to hear about your unpleasant experience during your stay. We take these matters seriously and would appreciate more details in order to address them. Please reach out to our management team so that they can properly investigate and assist you in the most appropriate way.
10/10 Excellent
John
Voyage d’affaires
10 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 2 nuits en novembre 2023
Réponse de Manager le 11 nov. 2023
Hello John,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had an exceptional experience during your stay with us. We strive to provide the best possible service to all our guests, and we are thrilled to know that we exceeded your expectations. We look forward to welcoming you back in the future for another outstanding visit.
10/10 Excellent
Voyageur vérifié
7 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de Nick Patel le 7 nov. 2023
We appreciate that you have taken the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.". We appreciate that you've taken the time to leave advice for our future guests.
2/10 Horrible
VIRGINIE
5 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
VIRGINIE
Séjour de 9 nuits en octobre 2023
Réponse de Manager le 8 nov. 2023
Hello VIRGINIE,We are deeply sorry to learn about your experience during your recent stay at our hotel. We always strive to provide exceptional service and it is disheartening to hear that we fell short of your expectations. We appreciate your feedback and will take it into consideration as we continuously work towards improving our guest experience. If there is anything else we can assist you with, please do not hesitate to reach out to our management team directly.
4/10 Médiocre
Mimi
Voyage en couple
5 nov. 2023
Les points forts : Personnel et service
Mimi
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 7 nov. 2023
Hello Mimi, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
2/10 Horrible
enes
24 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
enes
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 26 oct. 2023
Hello enes, We apologize for any inconvenience you may have experienced during your stay. Please provide more details so we can address your concerns accordingly. Thank you.
10/10 Excellent
Alikile
Voyage en couple
18 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alikile
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 20 oct. 2023
Hello Alikile,Thank you for your kind feedback! We're delighted to hear that you had a great stay with us. We hope to welcome you back soon for another great experience!
8/10 Bien
Taiye
9 oct. 2023
Taiye
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 13 oct. 2023
Hello Taiye,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
4/10 Médiocre
Vartan
21 sept. 2023
Les points forts : Propreté
Vartan
Séjour de 15 nuits en septembre 2023
Réponse de Manager le 23 sept. 2023
Hello Vartan ,It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
21 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 23 sept. 2023
Hello Guest ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
10/10 Excellent
John
Voyage d’affaires
9 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 10 sept. 2023
Hello John,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
2/10 Horrible
Gabriel
25 août 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Steer clear!!!
Gabriel
Séjour de 1 nuit en août 2023
Réponse de Manager le 27 août 2023
Hello Gabriel,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
10/10 Excellent
Jennifer
20 août 2023
Jennifer
Séjour de 1 nuit en août 2023
Réponse de Manager le 10 sept. 2023
Hello Jennifer,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.
2/10 Horrible
Brett
Voyage d’affaires
15 août 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Brett
Séjour de 7 nuits en août 2023
Réponse de Manager le 18 août 2023
Hello Brett, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
10/10 Excellent
Teklay
4 août 2023
Teklay
Séjour de 4 nuits en juillet 2023
Réponse de Nick Patel le 25 août 2023
We appreciate that you have taken the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.". We appreciate that you've taken the time to leave advice for our future guests.
2/10 Horrible
Richard
3 août 2023
Richard
Séjour de 13 nuits en juillet 2023
Réponse de Manager le 4 août 2023
Hello Richard,Thank you for sharing this rating, and we welcome you to visit us again anytime.
2/10 Horrible
Donna
27 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room was not very clean.
Donna
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 28 juil. 2023
Hello Donna, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
10/10 Excellent
Sheila
16 juil. 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Sheila
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 19 juil. 2023
Hello Sheila,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
2/10 Horrible
Peter
14 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worse Hotel Stay in my Life! DONT GO HERE!
Peter
Séjour de 7 nuits en juillet 2023
Réponse de Manager le 15 juil. 2023
Hello Peter,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
4/10 Médiocre
Nazish
10 juil. 2023
Nazish
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 1 août 2023
Hello Nazish, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
6/10 Satisfaisant
Juwaun
Voyage en famille
4 juil. 2023
Les points forts : Propreté
Les points faibles : Personnel et service
Juwaun
Séjour de 3 nuits en juin 2023
Réponse de Manager le 7 juil. 2023
Hello Juwaun,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Please do come see us again.
6/10 Satisfaisant
Chad
Voyage d’affaires
27 juin 2023
Les points faibles : Propreté
Chad
Séjour de 2 nuits en juin 2023
Réponse de Manager le 28 juin 2023
Hello Chad, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2/10 Horrible
Shannon
Voyage en famille, Voyage en groupe
15 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shannon
Séjour de 1 nuit en juin 2023
Réponse de Manager le 16 juin 2023
Hello Shannon, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
4/10 Médiocre
Jim
Voyage d’affaires
8 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jim
Séjour de 1 nuit en juin 2023
Réponse de Manager le 9 juin 2023
Hello Jim, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
10/10 Excellent
christi
27 mai 2023
christi
Séjour de 1 nuit en mai 2023
Réponse de Manager le 17 juin 2023
Hello christi,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
6/10 Satisfaisant
David
Voyage d’affaires
14 mai 2023
David
Séjour de 1 nuit en mai 2023
Réponse de Manager le 16 mai 2023
Hello David,It was our privilege to earn your business and we hope to host you again on your next trip.
6/10 Satisfaisant
Franco Carlo
10 mai 2023
Franco Carlo
Séjour de 9 nuits en avril 2023
Réponse de Manager le 12 mai 2023
Hello Franco Carlo, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 Bien
Stacy
7 mai 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Stacy
Réponse de Manager le 8 mai 2023
Hello Stacy,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. Please do consider us again on your next visit to the area.
8/10 Bien
paula
3 mai 2023
Les points forts : Propreté, personnel et service, confort de la chambre
paula
Séjour de 2 nuits en avril 2023
Réponse de Manager le 5 mai 2023
Hello paula,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
2/10 Horrible
Myiesha
Voyage en couple
1 mai 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Myiesha
Séjour de 2 nuits en avril 2023
Réponse de Manager le 2 mai 2023
Hello Myiesha, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
8/10 Bien
Antonio
29 avr. 2023
Antonio
Séjour de 1 nuit en avril 2023
Réponse de Manager le 21 mai 2023
Hello Antonio,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
2/10 Horrible
Harriett
4 avr. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
DO NOT STAY HERE
Harriett
Séjour de 1 nuit en avril 2023
Réponse de Manager le 6 avr. 2023
Hello Harriett, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
8/10 Bien
jose rafael
30 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jose rafael
Séjour de 2 nuits en mars 2023
Réponse de Manager le 31 mars 2023
Hello jose rafael,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
10/10 Excellent
Voyageur vérifié
26 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mars 2023
Réponse de Manager le 29 mars 2023
Dear Guest,It was our privilege to earn your business and we hope to host you again on your next trip.
8/10 Bien
ROBERT, WORCESTER
26 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
ROBERT
Séjour de 8 nuits en mars 2023
Réponse de Manager le 27 mars 2023
Hello ROBERT,Thank you for being a valued guest and for providing us the feedback regarding our area. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
10/10 Excellent
Lakeia
13 mars 2023
Lakeia
Séjour de 1 nuit en mars 2023
Réponse de Nick le 14 mars 2023
We appreciate that you have taken the time to share your recent experience. Our primary goal is always to provide our guests with an enjoyable experience. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.". We appreciate that you've taken the time to leave advice for our future guests.
2/10 Horrible
Christina
6 mars 2023
Christina
Séjour de 1 nuit en mars 2023
Réponse de Manager le 28 mars 2023
Hello Christina, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
10/10 Excellent
David
Voyage d’affaires
5 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
David
Séjour de 1 nuit en mars 2023
Réponse de Manager le 6 mars 2023
Hello David,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.