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Avis sur DoubleTree by Hilton Dallas - DFW Airport North

4 out of 5
DoubleTree by Hilton Dallas - DFW Airport North
4441 W. John Carpenter Freeway, Irving, TX

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 342 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 277 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 192 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 104 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 93 avis sur 1008." "

8,0/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Kenneth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was great, staff and food were great. Gym equipment needed maintenance
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Denise

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Waited for the free shuttle for an hour- never came and I ended up in a Taxi.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Amar, Borough Green

Voyage d’affaires
Les points forts : Propreté
Staff were friendly, and as far as a lay over in between flights goes I suppose it ticks the boxes.
Séjour de 2 nuits en mars 2024

8/10 Bien

Isaac

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Lori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Theodore, Rancho Mission Viejo

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decent place to stay for business.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Akira, Nishitokyoshi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スチールギタージャンボリーの時、何回か宿泊しました。 何時も気持ちよく利用させて頂いています。
Séjour de 4 nuits en mars 2024

10/10 Excellent

Marilynn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

George

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved there smiling faces handing me a warm cookie and water💗
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Dana

Les points faibles : Infrastructures et conditions de l’hébergement
Run down and musty ground-floor room. Obnoxiously loud lobby music.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Joetta

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mars 2024

8/10 Bien

Michael, Denver

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Nice airport hotel. The free cookies at check-in are nice. Some of the workmanship in the room was shoddy, not what you expect in a Hilton.
Séjour de 2 nuits en février 2024

10/10 Excellent

Nikole, Grand Island

Séjour de 1 nuit en février 2024

10/10 Excellent

James

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Becky

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Desk staff were friendly. Food was great. Bartender was great. Shuttle driver was great. Room was quiet and comfortable
Séjour de 1 nuit en février 2024

8/10 Bien

Felipe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

mulekwa

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Outdated lobby, Gym, carpet
Séjour de 3 nuits en janvier 2024

6/10 Satisfaisant

Faith

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Ron

Séjour de 1 nuit en janvier 2024

2/10 Horrible

Richard

Séjour de 1 nuit en janvier 2024

10/10 Excellent

George

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Cheyenne

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Adriana

Voyage en famille
Les points faibles : Équipements
Very outdated and the amenities announced on the website are not necessarily available.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Julie

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Very pleasant staff and the room was clean. The bathroom and carpet were showing some serious wear and age. I had a room with a window that was 5 feet up from the floor. Couldn’t look out of it.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Jason

Les points faibles : Personnel et service et équipements
Couldn't get the shower on. The knob on the faucet was stuck. I had to force it. Took 10 minutes to figure it out. Finally got to shower and the body wash was completely out. Called the desk and they did not care at all. Everyone there was just generally rude.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Holly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Nancy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Patrick

Séjour de 2 nuits en décembre 2023

8/10 Bien

Bryce

Les points forts : Propreté et personnel et service
Was no better or worse than I expected. Not bad, not great, but pretty good.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Christie Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel
Séjour de 3 nuits en novembre 2023

2/10 Horrible

Rezlyn

Séjour de 2 nuits en novembre 2023
Réponse de Jorge le 3 déc. 2023
Thank you for choosing our hotel and for your comments. We sincerely apologize that you had difficulties during your stay. Everything we do is designed to provide a revitalizing experience, and we regret letting you down. We have shared your comments with our associates, and we will take the appropriate action to prevent these issues from happening again. We hope to have another occasion to exceed your expectations on your next visit to the area.

8/10 Bien

Joakim

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Jorge le 3 déc. 2023
Thank you for being our guest at our DoubleTree DFW North. We are pleased that we could provide you with an enriching and pleasant stay. We appreciate your generous comments regarding our attentive service, convenient location and spacious accommodations. It is our hope that you will choose us every time your travels bring you to our area. Thanks again!

2/10 Horrible

Oscar

Les points faibles : Personnel et service
Early check in was a nightmare.
Séjour de 1 nuit en novembre 2023
Réponse de Jorge le 3 déc. 2023
Thank you for sharing your feedback. We were disappointed to learn that your room was not ready upon your arrival, and we want to offer our apologies for the delay. In high occupancy times, slight delays can occur, and we want to extend our gratitude for your patience with this inconvenience. We would welcome an opportunity to restore a more favorable impression the next time you are in the area.

10/10 Excellent

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Gambia le 13 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Alexandria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Jorge le 3 déc. 2023
Thank you for being our guest at our DoubleTree DFW North. We are pleased that we could provide you with an enriching and pleasant stay. We appreciate your generous comments regarding our attentive service, convenient location and spacious accommodations. It is our hope that you will choose us every time your travels bring you to our area. Thanks again!

10/10 Excellent

Lev

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Gambia le 13 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Médiocre

Garrett

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They have a business lounge access well I paid extra for one of those rooms and did not receive it..got a regular room on the 5th floor because it was “not available”. But y’all sure did take my money saying it was available..I travel for a living and this upset me..offered a bottle of water instead of a refund on the right room…I would avoid or go to the marriot next door or the Westin or the Sheraton at least
Séjour de 1 nuit en novembre 2023
Réponse de Jorge le 3 déc. 2023
Thank you for choosing our hotel and for your comments. We sincerely apologize that you had difficulties during your stay. Everything we do is designed to provide a revitalizing experience, and we regret letting you down. We have shared your comments with our associates, and we will take the appropriate action to prevent these issues from happening again. We hope to have another occasion to exceed your expectations on your next visit to the area

6/10 Satisfaisant

Daisy

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Sanjeev

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access to DFW and clean
Séjour de 1 nuit en novembre 2023
Réponse de Gambia le 11 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Bien

Melinda

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Gambia le 6 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Bien

Vlad

Séjour de 1 nuit en octobre 2023
Réponse de Gambia M le 25 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Samantha

Séjour de 1 nuit en octobre 2023
Réponse de Gambia M le 25 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was excellent
Séjour de 2 nuits en octobre 2023
Réponse de Gambia M le 2 nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 Horrible

Ambriyana

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Renovations being done that I was not informed about prior was a big inconvenience. Also the water being shut offf for hours for an unknown reason. Had to make several trips downstairs to get another key. Mine kept disabling and the key in app never worked once.
Séjour de 2 nuits en octobre 2023
Réponse de Gambia M le 22 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 Excellent

Milos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location with friendly staff and amazing cookies🍪
Séjour de 4 nuits en octobre 2023
Réponse de Gambia M le 22 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Merle

Voyage en famille
Was good enough for what we needed. The staff was very good and courteous.
Séjour de 1 nuit en octobre 2023
Réponse de Gambia M le 18 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Dallas - DFW Airport North to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Believe the other reviews
First off, the staff couldn’t find my reservation. They assumed I was at the wrong location which was not the case, gave them my information and confirmation and said they still couldn’t find it. 20 minutes later I was given a key to my room. The room looked fine, but the air conditioner came on and off every 5 minutes. Woke up at 3:30 AM for a shower before my flight only to find out that there was no hot water. Long story short, won’t be back at this doubletree.
Séjour de 1 nuit en octobre 2023
Réponse de Gambia M le 18 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.