Les notes se basent sur un nombre total de 863 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 96 % des clients
4,5 Propreté de la chambre
4,3 Services et personnel
4,4 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
par un voyageur vérifiéde Va

Comfortable Hotel close to restaurants

Publié le 17 févr. 2015
Les + : location
Les - : noise
Situation : not much
unique - very noisy my wife and I were woken by the next door people that began around 2am could not go back to sleep!! Tried to call front desk but no one responded!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Texas

Great hotel! Convenient and nicely priced.

Publié le 13 févr. 2015
Les + : Clean, affordable, great staff
Situation : Galleria, Ice skating, shopping, lots of restaurants
Stayed only one night and visited the Galleria only a mile away. Great location. Great shopping!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde frisco Tx

Publié le 10 févr. 2015
Excellent experience And comfort Quality Staff polished and professional.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Charlotte, NC

OUSTANDING

Publié le 8 févr. 2015
Great property at a remarkable value.Entire staff provided exceptional customer service, always helpful and with a genuine smile! Thank you!
3 sur 5
par un voyageur vérifiéde Los Angeles

It is ok, but there are better choices

Publié le 8 févr. 2015
Les + : General location, although it is situated off a Main Street behind commercial/retail property.
Les - : Refresh the rooms.
Situation : Restaurants are nearby.
The hotel is pretty basic. Certainly, nothing remarkable. The property is very spread out with some rooms a fair distance from the main lobby, food services and business center. The walls in the room I was in were paper thin. I could hear everything in the next room and proved a problem when trying to sleep. The property is getting old and, other than the lobby could use refreshing. The rooms are particularly dated.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde TX

Very nice, clean room. Outside pool and fireplace.

Publié le 6 janv. 2015
Les + : The same level of comfort as at the regular Mariott, but more affordable.
Les - : Shape of a soap =)
Situation : We went to Russian Banya. Russian traditional SPA. The only one in whole TX. It is 15 min away.
Nice, new hotel. Outside pool and fireplace. Clean room. New furniture. No smelly carpet in the hallway, smells good everywhere. Comfy bed. Makeup remover towelette in the bathroom. I would certainly recommend this hotel.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde San Antonio, TX

Nice Hotel but needs more detail.

Publié le 30 nov. 2014
Les + : The decoration was nice and the beds were comfortable.
Les - : It seems to me that the housekeeping department needs better supervision.
Situation : na
The Hotel is nice and very modern. The staff was very nice and helpful. The issues I had could have been avoided with some supervision. First, When my family and I arrived, the room appeared clean and my boys (ages 2,3 and 6) wanted to open the balcony doors to see outside. The weather was nice and I would have gladly opened the door, but there was an old coffee cup sitting on the ledge with what appeared to be old coffee and possibly pipe tobacco. So we could not enjoy the patio. Later that night, I noticed the toilet was clogged. It looked clean, but when flushed, the water just would not go. It was late and did not want to call to get it fixed but it made it very disgusting the next morning when everyone needed to use the bathroom. We had another issue with the breakfast but the staff corrected it quickly. When I was F&B director at the DoubleTree Hotel, the housekeeping department would require that all the managers and assistant manager of every department, including sales, a total of about 20 people, to make 5 room inspections per week, at random. Filling out a form to turn into the housekeeping department for follow up.
Commentaire laissé par : Direction de l'hôtel
5 déc. 2014
First , allow me to apologize for the i issues you encountered while staying with us. We have addressed the issues regarding the debris not being picked up off of the balcony with our housekeeping department. We have also implemented a newly revised room inspection program. We hope you will give us another opportunity on your next visit to Addison. Thank you again for your feedback.
4 sur 5
Recommandé
pour Événement personnel
par WilliamOde Houston, TX

Great rooms, cheap rates

Publié le 18 nov. 2014 sur Hotels.com
This hotel is a little hidden off the main road, and the parking is a little tight, but the room are spacious, clean, and well-appointed. The bed had tons of super soft pillows and a thick quilt, which made it great to sleep in with the cold weather we've been having. The staff was courteous and efficient. With the price, I'll stay here next time I come to the area.
5 sur 5
Recommandé
pour Couples
par inakkade pinebluff

great

Publié le 18 nov. 2014 sur Hotels.com
great
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 17 nov. 2014 sur Hotels.com