Les notes se basent sur un nombre total de 848 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 96 % des clients
4,5 Propreté de la chambre
4,3 Services et personnel
4,4 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde TX

Very nice, clean room. Outside pool and fireplace.

Publié le 6 janv. 2015
Les + : The same level of comfort as at the regular Mariott, but more affordable.
Les - : Shape of a soap =)
Situation : We went to Russian Banya. Russian traditional SPA. The only one in whole TX. It is 15 min away.
Nice, new hotel. Outside pool and fireplace. Clean room. New furniture. No smelly carpet in the hallway, smells good everywhere. Comfy bed. Makeup remover towelette in the bathroom. I would certainly recommend this hotel.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde San Antonio, TX

Nice Hotel but needs more detail.

Publié le 30 nov. 2014
Les + : The decoration was nice and the beds were comfortable.
Les - : It seems to me that the housekeeping department needs better supervision.
Situation : na
The Hotel is nice and very modern. The staff was very nice and helpful. The issues I had could have been avoided with some supervision. First, When my family and I arrived, the room appeared clean and my boys (ages 2,3 and 6) wanted to open the balcony doors to see outside. The weather was nice and I would have gladly opened the door, but there was an old coffee cup sitting on the ledge with what appeared to be old coffee and possibly pipe tobacco. So we could not enjoy the patio. Later that night, I noticed the toilet was clogged. It looked clean, but when flushed, the water just would not go. It was late and did not want to call to get it fixed but it made it very disgusting the next morning when everyone needed to use the bathroom. We had another issue with the breakfast but the staff corrected it quickly. When I was F&B director at the DoubleTree Hotel, the housekeeping department would require that all the managers and assistant manager of every department, including sales, a total of about 20 people, to make 5 room inspections per week, at random. Filling out a form to turn into the housekeeping department for follow up.
Commentaire laissé par : Direction de l'hôtel
5 déc. 2014
First , allow me to apologize for the i issues you encountered while staying with us. We have addressed the issues regarding the debris not being picked up off of the balcony with our housekeeping department. We have also implemented a newly revised room inspection program. We hope you will give us another opportunity on your next visit to Addison. Thank you again for your feedback.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Good for the price

Publié le 10 nov. 2014
Hotel staff was very friendly. Beds are comfortable.
5 sur 5
Recommandé
pour Événement personnel
par Susanade Waco

Relaxing

Publié le 25 oct. 2014 sur Hotels.com
Stayed two nights and definitely will use again in the cutie. Have stayed at others nearby but this by far has been the best. Best breakfast, cleanliness, great location and friendly staff! Thank you all for making our stay pleasurable.
5 sur 5
Recommandé
pour Couples
par jasonde Oklahoma

Great room and location

Publié le 24 oct. 2014 sur Hotels.com
Typical Courtyard amenities plus nice clean room and quiet (on weekends) business park setting. Upstairs rooms have balconies. Did not eat continental breakfast due to early departure. Staff very friendly and professional. Nearby interstate is under major construction so travel can be challenging at times. Was priced very well and would not hesitate to stay there again.
5 sur 5
Recommandé
par Ashleyde Dallas

Great!

Publié le 24 oct. 2014 sur Hotels.com
I love staying here and thr 24 hour starbucks on site
5 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 24 oct. 2014 sur Hotels.com
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Good for the money

Publié le 22 oct. 2014 sur Hotels.com
Great location, great price for what we needed and where we were going. Only downside was that the bed was a little firm for our liking. Other than that, it was great!
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Nice Hotel but No breakfast

Publié le 21 oct. 2014 sur Hotels.com
Nice Hotel but No breakfast
4 sur 5
Recommandé
pour Couples
par un voyageur vérifié

Nice Hotel. No breakfast

Publié le 21 oct. 2014 sur Hotels.com
It was a good hotel! Comfort sleeping, Minus the comfort food.