Les notes se basent sur un nombre total de 828 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 96 % des clients
4,5 Propreté de la chambre
4,3 Services et personnel
4,4 Confort de la chambre
4,3 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde San Antonio, TX

Nice Hotel but needs more detail.

Publié le 30 nov. 2014
Les + : The decoration was nice and the beds were comfortable.
Les - : It seems to me that the housekeeping department needs better supervision.
Situation : na
The Hotel is nice and very modern. The staff was very nice and helpful. The issues I had could have been avoided with some supervision. First, When my family and I arrived, the room appeared clean and my boys (ages 2,3 and 6) wanted to open the balcony doors to see outside. The weather was nice and I would have gladly opened the door, but there was an old coffee cup sitting on the ledge with what appeared to be old coffee and possibly pipe tobacco. So we could not enjoy the patio. Later that night, I noticed the toilet was clogged. It looked clean, but when flushed, the water just would not go. It was late and did not want to call to get it fixed but it made it very disgusting the next morning when everyone needed to use the bathroom. We had another issue with the breakfast but the staff corrected it quickly. When I was F&B director at the DoubleTree Hotel, the housekeeping department would require that all the managers and assistant manager of every department, including sales, a total of about 20 people, to make 5 room inspections per week, at random. Filling out a form to turn into the housekeeping department for follow up.
Commentaire laissé par : Direction de l'hôtel
5 déc. 2014
First , allow me to apologize for the i issues you encountered while staying with us. We have addressed the issues regarding the debris not being picked up off of the balcony with our housekeeping department. We have also implemented a newly revised room inspection program. We hope you will give us another opportunity on your next visit to Addison. Thank you again for your feedback.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Good for the price

Publié le 10 nov. 2014
Hotel staff was very friendly. Beds are comfortable.
5 sur 5
Recommandé
pour Couples
par un voyageur vérifiéde Grand Prairie

Great Location, Awesome Staff....Super Clean Rooms

Publié le 6 oct. 2014
Les + : Great Location, Awesome Staff....Super Clean Rooms
Great Location, Awesome Staff....Super Clean Rooms
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Lubbock TX

Perfect location for the event we were attending!

Publié le 30 sept. 2014
Les + : Size of room, ease of parking, clean and bright facility
Les - : Didn't find any flaws.
Situation : Addison Texas -- FenCon (next door); Texas State Fair; This hotel is <3 mi from Ft Worth Water Gardens & Dallas Exec Airpt
Stayed three nights in a clean, comfortable, well-appointed, well-lighted hotel with a large pool and outdoor patio (complete with a firepit / campfire -- in September!) for an excellent price. Enjoyed the whole experience.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Austin

comfortable for work travel

Publié le 26 sept. 2014
Les + : just about everything
Situation : it's less than 3 minutes from Belt Line which has more restaurants than should be allowed - lots of activity
I really like having a patio to sit on in the evening next to my room when it is nice outside. Especially since I sit in the office all day. The room is very comfortable and feels cozy. The Bistro is the same menu in all Courtyards, but this one seemed to take greater care and the food was good. The hotel is tucked back off the main road, and I like the quietness of it.
4 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 19 sept. 2014 sur Hotels.com
4 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 17 sept. 2014 sur Hotels.com
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde MT

Good place to stay

Publié le 16 sept. 2014
Great hotel. Very clean, nice staff. Very helpful. Only criticism is breakfast and coffee/tea not free to guests. Marriotts other hotels offer this without paying extra at booking
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Nice, clean hotel with great amenities

Publié le 15 sept. 2014
Les - : It was odd that at 10 am on Saturday I received notice from housekeeping that my do not disturb sign was up and that if I wanted service to call desk.
Situation : Very close to downtown Dallas and sports stadiums!
Front desk was very nice and friendly, hotel was beautiful. Great cafe and sitting area in lobby for happy hours. Nice pool complete with fire pit! Rooms were clean and beds were super comfy.
5 sur 5
Recommandé
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 11 sept. 2014 sur Hotels.com