Jardin

Avis sur Hotel Pepper Tree Boutique Kitchen Studios - Anaheim

3 out of 5

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 562 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 292 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 84 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 41 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 1002." "

8,8/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Mandy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really good services ! The staff was really kind and sweet ! Would stay with them again if I go back to Cali !
Séjour de 7 nuits en octobre 2023
Réponse de Hotel Pepper Tree Management le 26 oct. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

8/10 Bien

Jean-Marie

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Très bon hôtel mais communication un peu difficile
Séjour de 4 nuits en avril 2023
Réponse de Hotel Pepper Tree Management le 5 mai 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We hope you had a lovely experience and would be happy to host you again.

8/10 Bien

Stephane

Les points forts : Propreté
Un peu déçu
De retour à Pepper Tree après 3 ans, un peu de déception notamment sur le fait que le ménage ne soit pas fait quotidiennement. 15 dollars par jour de frais de charge qui ne semblent pas être justifiés du coup. Un peu bruyant si vous êtes logé au Rez de chaussée La piscine est top et bien entretenue
Séjour de 4 nuits en février 2022
Réponse de Misty A le 5 mars 2022
Stephanie, Tout d'abord, merci d'avoir pris le temps de nous faire part de vos commentaires. Nous tenons à vous présenter nos excuses pour ne pas avoir répondu à vos attentes lors de votre visite. Veuillez noter que pour la sécurité de nos clients et de notre personnel, le nettoyage entre les visites est suspendu en raison des réglementations sanitaires Covid -19. Les frais de service de 15 USD par jour correspondent au nettoyage en profondeur / assainissement des chambres avant et après les visites des clients, ainsi qu'à notre Parks Pantry disponible et aux boissons / aliments disponibles pendant les heures de petit-déjeuner. Veuillez noter que notre équipe travaille sur la situation signalée. Nous espérons que votre prochain séjour parmi nous sera agréable et espérons avoir le plaisir de vous accueillir à nouveau. Merci, Brumeux A Réceptionniste

6/10 Satisfaisant

Sabrina

Voyage en famille
Séjour de 2 nuits en octobre 2019

6/10 Satisfaisant

Stephane

Les points forts : Propreté
Un peu déçu
hôtel que nous connaissions, idéal pour un séjour court sur Los Angeles. Proche de Disneyland et dans un quartier sympathique Toutefois, déçu par l’accueil un peu froid cette fois ci. Problème de toilettes signalé à l’arrivée (fuite) mais non réparée comme promis pendant notre séjour. Sinon la chambre est sympathique dans style hispanique et comprend microondes et frigo.
Séjour de 3 nuits en octobre 2019
Réponse de Misty A Front Desk Manager le 7 oct. 2019
Stéphane, Nous vous remercions de prendre le temps de nous faire part de vos commentaires concernant votre dernier séjour. Nous sommes désolés d'apprendre que vous rencontriez des problèmes non résolus. Nous allons examiner cela et veiller à ce que cela ne se reproduise plus à l'avenir. Merci pour vos suggestions!

8/10 Bien

Jasmin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en février 2019

10/10 Excellent

Stephane

Très bon hôtel style mexicain
Breaks sur Los Angeles avant de partir vers Las Vegas
Séjour de 3 nuits en août 2018
Réponse de Hotel Pepper Tree le 6 sept. 2018
Thanks for the review! We are glad that you enjoyed your quick stay.

10/10 Excellent

MURYEL

SUPER HOTEL
excellent hotel propre accueillant et DAVID à la réception a été AU TOP personnel d étage méticuleux
Séjour de 5 nuits en août 2018
Réponse de Hotel Pepper Tree le 6 sept. 2018
We love David too! Thanks for the review. We are so happy that you enjoyed your room and our helpful staff.

2/10 Horrible

Marie

Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 16 avr. 2024
We are sorry you are disappointed because we asked you to leave since you damaged several items in our rooms and your room did require extra cleaning due to your service animal in tyrainig using the balconies as a relief area. It took our housekeeping staff 2 hours more than usual to clean the room. Again, we are sorry that our hotel did not meet your expectations.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only thing that was inconvenient is the placement of the toilet paper roll holder. It was hard to turn/twist to reach it.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 15 avr. 2024
Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, we will use your comments to better our hotel.

10/10 Excellent

Auzjanae

Relaxing
Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 11 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Robert

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Pepper Tree Management le 11 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Jacob, Longwood

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was very clean and the staff was super friendly when my key wouldn’t let me in the room. They provided muffins and cereal for breakfast which was nice since my friend and I woke up early to tour California everyday.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 9 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Jonathan

Séjour de 2 nuits en avril 2024
Réponse de Hotel Pepper Tree Management le 8 avr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

8/10 Bien

jeff

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Little noisy but clean and convenient.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Pepper Tree Management le 27 mars 2024
Thank you for the helpful feedback. We are so happy that you enjoyed our staff and amenities. We are sorry that your neighbors were noisy, If notified, our staff would have worked to resolve the noise issue. Again, we thank you for the very helpful review, and we will use it to better our hotel. We do hope that we will see you again.

10/10 Excellent

Alfred

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!!!
Séjour de 1 nuit en février 2024
Réponse de Hotel Management le 25 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment.

6/10 Satisfaisant

julian

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very spacious rooms, very poor breakfast. But a resort fee?? Why? That is not a resort. Nor has resort amenities. It is not a bad hotel but the area is not the best and if you are at a lower lever you can hear your neighbors above.
Séjour de 4 nuits en février 2024
Réponse de Hotel Pepper Tree Management le 19 févr. 2024
First and foremost, thank you for taking the time to share your feedback with us. We are happy that you enjoyed our aesthetics and are sorry that we did not meet the rest of your expectations, we appreciate your feedback and will use it to better our hotel.

10/10 Excellent

Mauricio

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hotel Pepper Tree Management le 17 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Andrea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great stay
Réponse de Hotel Pepper Tree Management le 10 févr. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Alysha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super nice stay, comfy bed. Nice kitchenette. Nice vanity area with desk and mirror. Overall, super good stay! Only downside… water pressure was awful. & the bath tub/shower seems to have been a previous overlay that is coming loose. So it’s cracking and loose from the bottom. Oh & free coffee/cappuccino machine 24/7!
Séjour de 4 nuits en février 2024
Réponse de Hotel Pepper Tree Management le 8 févr. 2024
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. Kindly be advised our maintenance team is working on the reported situation. We hope your next stay with us will be pleasant and look forward to welcoming you back again.

10/10 Excellent

Karleene

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property! Very clean. Loved the vanity light in the bathroom. Full kitchen makes it great for families on a budget. The decor is great! We will be staying again. Highly recommend!
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Pepper Tree Management le 6 févr. 2024
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, services and location. Your kind words are very much appreciated and motivate us to keep up the good work. We hope to welcome you back soon and make your next visit even more memorable.

8/10 Bien

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the style of this hotel and how easy it was to check in and find our room. I thought the smell of cleaning supplies was a little overpowering, but at least we had faith that our room was clean! It would have been really nice to have a sliding screen door, as we would have loved to keep the glass door open in the evening, but got a few gnats/mosquitoes that way. We also had a few loud neighbors (shouting/laughing kids), which was a little frustrating when it didn't stop for over half an hour. Other than that, we thoroughly enjoyed our stay! We will stay again if we need a place in the area.
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Pepper Tree Management le 1 févr. 2024
Thank you for the helpful feedback. We are so happy that you enjoyed our staff and amenities. We are sorry that your neighbors were noisy, If notified, our staff would have worked to resolve the noise issue. Again, we thank you for the very helpful review, and we will use it to better our hotel. We do hope that we will see you again.

10/10 Excellent

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Been staying here for 15 years. Always a pleasure and the staff is wonderful. A
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Pepper Tree Management le 29 janv. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place!
Well decorated hotel. Clean and spacious room. Well equipped kitchen. Free and safe parking. Supermarket just opposite the hotel. Eateries within walking distance. Short drive to Knotts Berry farm and Disney parks.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 15 janv. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Serena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Pepper Tree Management le 5 janv. 2024
Thank you so much for staying with us during your trip to Anaheim, CA. We are thrilled you had a lovely experience and would be happy to host you again anytime.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Decepcion :0
Las habitaciones estan muy comodas. Sin embargo, no hacen housekeeping diario, lo cual se ha vuelto una muy mala practica despues del COVID. No es correcto. Por otro lado, el desayuno muy deficiente, lo cual fue una de las razones para escoger el hotel, que tuviera desayuno. Igual, nos toco salir a comprar dos veces en las pocas alternativas alrededor, i.e. Mc donalds :0. El area donde se encuentra el hotel, no se ve nada segura, basatnte feita, no hay nada cerca como vi el los reviews. No regresaria.
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 30 déc. 2023
We are sorry that your stay did not meet your expectations. We do not list anywhere that we provide a hot breakfast - only a To-Go Coffee Bar. Our cleaning does not come every day but on request. We appreciate your feedback and will use it to better our hotel.

4/10 Médiocre

Elizabeth

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
A propriedade no inicio impressiona com uma arquitetura da região. Porém os problemas aparecem depois.. tem cozinha sem maquina de lavar louça, o hotel não disponibiliza maquinas para lavar roupas, tivemos que andar até outra quadra para isto. Não fazem arrumação diária, barulho no andar de cima, banheiro apertado e cama terrível! Para quem tem problema na coluna como eu, é devastador. De positivo um supermercado em frente, porém muito caro e inseguro.. também imigrantes mexicanos fazendo tacos e burritos raiz deliciosos. Não me hospedaria de novo.
Séjour de 6 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 24 déc. 2023
Thank you for your feedback. We are happy that you enjoyed our aesthetics and are sorry that we did not meet the rest of your expectations. We do not advertise anywhere that our kitchens have a dishwasher or that our property has a laundry room. Most of our guests also enjoy our beds, and we are sorry that you did not find them comfortable. . We appreciate your feedback and will use it to better our hotel.

6/10 Satisfaisant

Marlo

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 24 déc. 2023
First and foremost, thank you for taking the time to share your feedback with us. We are sorry that your stay did not meet your expectations. We appreciate your feedback and will use it to better our hotel.

10/10 Excellent

Katrina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 19 déc. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We are glad that you enjoyed our facilities, services and location. We hope to welcome you back soon and make your next visit even more memorable.

2/10 Horrible

Jong

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Pepper Tree le 18 déc. 2023
We are very sorry that you did not enjoy your stay. We wish that you would have notified us of any issues during your stay so we could help resolve them. Please reach out to us directly so we can help you.

10/10 Excellent

Simon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Stay
Great location between Disneyland and Knott's Berry Farm. USB charging points in the bedroom was great. Friendly staff and grab and go breakfast was convenient when early start head to Disneyland. Free secured parking, a few minutes walking distance to supermarket and food. Will definitly stay again.
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 19 déc. 2023
We are delighted to read your wonderful review of our hotel. Thank you for taking the time to share your feedback and for choosing us for your stay. We are glad that you enjoyed our facilities, services and location. Your kind words are very much appreciated and motivate us to keep up the good work. We hope to welcome you back soon and make your next visit even more memorable.

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Pepper Tree Management le 19 déc. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

6/10 Satisfaisant

Mariano Israel Gonzalez

Séjour de 2 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 31 déc. 2023
First and foremost, thank you for taking the time to share your feedback with us. We are sorry that your stay did not meet your expectations and we wish we had more information to help us better understand what went wrong during your stay. Again, we are sorry for the disappointment but hope to see you again in the future.

8/10 Bien

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and convenient.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 9 déc. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We hope you had a lovely experience and would be happy to host you again.

10/10 Excellent

Marina

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very appealing. It was quite beautiful inside and the kitchen was amazing.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Pepper Tree Management le 9 déc. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Charlene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel for visiting the theme parks with family.
Séjour de 6 nuits en novembre 2023
Réponse de Hotel Pepper Tree Management le 23 nov. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Pepper Tree Management le 23 nov. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

6/10 Satisfaisant

Marcelo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Pepper Tree Management le 23 nov. 2023
We are sorry that your stay did not meet your expectations, we hope that we had more information on how we can improve our services. Again, we are sorry for the disappointment but hope to see you again in the future.

6/10 Satisfaisant

Karen

Voyage d’affaires
Lackluster
Nothing Special, old and worn out. Staff needs some training. I won’t be back.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Pepper Tree Management le 19 nov. 2023
Hello Karen, First and foremost, thank you for taking the time to share your feedback with us. We are sorry that your stay did not meet your expectations. We appreciate your review and will use it to better our service.

8/10 Bien

luz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was great but there was a strange smell coming from the kitchen drain that filled the room. Luckily the was a store nearby so we bought some febrez. Other than that it was a good stay.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Pepper Tree Management le 17 nov. 2023
First and foremost, thank you for taking the time to share your feedback with us. We would like to express our apologies that you had a negative experience in our hotel Kindly be advised our team is working on the reported situation. We hope your next stay with us will be pleasant and look forward to welcoming you back again.

10/10 Excellent

Eduardo

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay. Very spacious for the price. Staff were great. They have a little store in the building open at all times.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Pepper Tree Management le 13 nov. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Marisol

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the decor. Quiet surroundings. Supermarket and food vendors across the street selling tacos, hot dogs and churros. My only complaint...is the mattress, was not comfortable, and I am not picky but I could not get comfortable.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Pepper Tree Management le 13 nov. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are sorry that the mattress in your room did not meet your expectations. Thank you again for the helpful comments. We will use them to better our hotel.

8/10 Bien

Abigail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient location
I love this hotel! It has everything you need in an inviting environment. The only draw back is the small parking lot. If you leave for dinner, a show or a theme park and you come back late you may not be able to find a spot.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Pepper Tree Management le 13 nov. 2023
Thank you for the helpful feedback. We are so happy that you enjoyed our staff and amenities. We have a gated parking lot that takes care of the overflow on busy days. We are thrilled you had a lovely experience and would be happy to host you again anytime.

10/10 Excellent

Diamond, San Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay. Walking distances to restaurants and grocery store.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Pepper Tree Management le 8 nov. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

4/10 Médiocre

Candi, FLAGSTAFF

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
the decorations in the hotel were nice, the beds were great, space in the room was good. However, travelocity said that it had a full breakfast and a gym. It does not. I paid the price of a resort and it is not a resort.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Pepper Tree le 6 nov. 2023
Thank you for taking the time to review our hotel. We are so happy that you enjoyed the room, beds, and our boutique decor. We are very sorry that you somehow saw incorrect information about our property. We do not list anywhere that we have a full breakfast or gym. We do have our daily To-Go Breakfast Bar that is listed on all websites. Please let us know where you saw this info so we can make sure that all third party postings are correct.

8/10 Bien

viet, olympia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The facility is old but clean, staff are courteous. Room is large with balcony.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Pepper Tree Management le 8 nov. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.

8/10 Bien

Natalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place to stay
Loved our stay here. Will definitely stay again but I really wish they would get a Keurig because I had a difficult time with the old school coffee maker they had. But that's the only negative thing we encountered.
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Pepper Tree Management le 27 oct. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment, we will use your comments to better our hotel.We are thrilled you had a lovely experience and would be happy to host you again anytime.

6/10 Satisfaisant

Marcia

Voyage en couple
Les points forts : Propreté et équipements
Very noisy property. Lots of banging and partying going on. Bedding was nice but could’ve used a duvet or more blankets.
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Pepper Tree Management le 24 oct. 2023
We are sorry that your stay did not meet your expectations. We are sorry that your neighbors were noisy, If notified, our staff would have worked to resolve the noise issue. Again, we thank you for the very helpful review, and we will use it to better our hotel. We do hope that we will see you again.

10/10 Excellent

Carol

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The decorations were lovely and creative lending a very warm and welcoming environment. Visitors feel happy and the laughter of children and parents swimming was delightful. The guest rooms were well designed and comfortable with full kitchens and a nice balcony. The landscaping and fountains were beautiful! Thank you! We'll be back soon.
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Pepper Tree Management le 21 oct. 2023
Thank you so much for staying with us during your trip to Anaheim, CA. We appreciate your kind words and review insight regarding your recent stay at our hotel establishment. We are thrilled you had a lovely experience and would be happy to host you again anytime.