Dear Lisa, We appreciate you taking the time to share your kind comments with other travelers and us. I'm happy to hear you enjoyed your stay. Your review encourages our team, who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, McKenzie Azzardi, GM

Dear Anne, We are so glad you had an incredible stay with us! Thank you for recognizing our excellent staff and the great job they do for our guests. Please come see us again anytime you return to the area. Best, McKenzie Azzardi, GM

Dear Beth, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel and service. My apologies for any odor you detected; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Thank you for staying with us. Best, McKenzie Azzardi, GM

Dear Kate, We are happy to hear from you and value your kind review. It is lovely to hear that our cheerful service and convenient breakfast all helped make your family's visit a success. Thank you for your business and your recommendation! We look forward to your return. Best, McKenzie Azzardi, GM

Dear Cathleen, Our staff really is filled with kind, friendly people. Thank you for taking a moment to share this uplifting review and recognize our excellent team. We hope to welcome you back soon. Best, McKenzie Azzardi, GM

Dear Brandy, We pride ourselves on efficient, yet very friendly, customer service. Thank you for your high marks and kind words. We look forward to welcoming you back someday! Best, McKenzie Azzardi, GM

Dear Shaterra, We strive to provide our guests with exceptional service that keeps them returning to our Hilton Garden Inn, so it is great to hear you will be back. Thank you for your support! Best, McKenzie Azzardi, GM

Dear Charlee, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, McKenzie Azzardi, GM

Dear Jack, We humbly thank you for staying with us and for recommending our hotel. I'm sorry you experienced long elevator wait times, please forgive us. We appreciate your feedback and look forward to your next visit. Sincerely, McKenzie Azzardi, GM

Dear Donna,We are incredibly grateful you took the time to leave us a review! We love to hear that our guests are happy with their experience! On behalf of the entire team, thank you for your feedback; we hope to have the opportunity to host you again soon.Best,McKenzie Azzardi General Manager

Dear Jeny, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. We appreciate your review and recommendation and look forward to your return. Best, McKenzie Azzardi, GM

Dear Robert, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, McKenzie Azzardi, GM

Dear Akilah, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, McKenzie Azzardi, GM

Dear eric, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, McKenzie Azzard, GM

Dear Daisha, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, McKenzie Azzard, GM

Dear Debbie, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, McKenzie Azzardi, GM

Dear Christine, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, McKenzie Azzard General Manager

Dear Thomas,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,McKenzie Azzardi General Manager

Dear William Reid, Thank you for this great review and recommendation. It's feedback like this that keeps us smiling. We hope to host you again soon. Best, McKenzie Azzard General Manager

Dear Allsa,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. We have a dedicated staff who normally receive high marks for service, so I regret that we fell short and for your overall poor impression. I appreciate your feedback, which allows us to positively impact future guest experiences. We hope to see you again.Sincerely,McKenzie AzzardiGeneral Manager

Dear michael, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, McKenzie Azzard General Manager

Dear Candace,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.Best,McKenzie AzzardiGeneral Manager

Dear Tina,We build our brand on great service and experiences, as well as the hope that our guests will tell others about their awesome stay. Thank you so much for sharing this great review with other travelers to help get the word out that our Hilton Garden Inn is top-notch. Please come see us again soon.Best,McKenzie AzzardiGeneral Manager

Dear Preston,Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit.Sincerely,McKenzie Azzardi General Manager

Dear Catherine,I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay.Sincerely,McKenzie AzzardiGeneral Manager

Thank you for the 10/10 rating, Damian!It's excellent you enjoyed your time at Hilton Garden Inn Cleveland/Twinsburg so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

Greetings, we're thrilled to see that the Hilton Garden Inn Cleveland/Twinsburg left a positive impression. We value every guest's stay and fondly look forward to having you with us again in the future.

Thanks for the perfect rating, Thomas!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hilton Garden Inn Cleveland/Twinsburg.Have a wonderful day!

Jerry, it's great to hear you appreciated the aesthetic qualities of Hilton Garden Inn Cleveland/Twinsburg. We look forward to you being our guest again in the future.

Hillary, thank you so much for your positive feedback. We are thrilled to hear that you appreciated the attractive ambiance of the Hilton Garden Inn Cleveland/Twinsburg, especially our outdoor seating areas. It's also wonderful that you found your room well-upgraded and our team members welcoming. We hope to have the pleasure of welcoming you back in the near future.

We appreciate the feedback, Hank.We're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

We appreciate the feedback, Jason.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Laurie, your glowing endorsement of the Hilton Garden Inn Cleveland/Twinsburg means a lot to us. We are pleased to hear that your experience with us stands out among your stays in Ohio. We hope to welcome you back very soon.

Thanks for the 4/5 rating, Brian!We're thrilled you enjoyed your time at Hilton Garden Inn Cleveland/Twinsburg so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

James, it's wonderful to hear how much you appreciated the Hilton Garden Inn Cleveland/Twinsburg. Thank you for your kind words. We aim to maintain our property and deliver an excellent stay for all our guests. Looking forward to welcoming you back in the future.

Kimberley, we're thrilled to hear you found your room at Hilton Garden Inn Cleveland/Twinsburg to be so warm and cozy. We always aim for our guest rooms to feel like a home away from home, and we're glad we hit the mark during your stay. Thank you for your delightful review.

Hello Ryan,Thank you for choosing to stay with us at the Hilton Garden Inn Cleveland/Twinsburg. We appreciate your feedback and are pleased to hear that your experience met your expectations. We hope to welcome you back again soon. Thanks again for your valuable rating.Best Regards!

Thanks for the perfect rating, Jerry!We're pleased to hear that you have fully enjoyed your stay at Hilton Garden Inn Cleveland/Twinsburg, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

Thank you for sharing your perfect rating with us, Cynthia!It's wonderful to see how much you appreciated your time at Hilton Garden Inn Cleveland/Twinsburg! We want everyone to feel right at home at Hilton Garden Inn Cleveland/Twinsburg. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

Hello Kenneth,Thank you for your recent stay with us at the Hilton Garden Inn Cleveland/Twinsburg. We're glad to know that your overall experience met your expectations. As there is no specific feedback, we assume that all aspects of your stay were satisfactory. We continuously strive to deliver a great experience to all our guests and are pleased to see that was reflected on your end.Should you wish to share any more details about your stay in future, feel free to do so, as we believe every feedback, big or small, shapes our offerings. Nonetheless, we recognize and respect the value of your time and appreciate the effort taken to rate us.We're looking forward to welcoming you back to the Hilton Garden Inn Cleveland/Twinsburg in the near future. Until then, we hope your travels are filled with joy and pleasant surprises.

Thanks for the fantastic rating, Bryan!It's outstanding we could exceed your expectations during your stay at Hilton Garden Inn Cleveland/Twinsburg. We're all looking forward to your next stay with us.

Zachary, thank you for sharing your experience at the Hilton Garden Inn Cleveland/Twinsburg. It's gratifying to hear that your stay was up to par with what is typically expected for a Hilton Garden location.However, we're sorry to learn of your disappointment regarding the breakfast. At Hilton Garden Inn Cleveland/Twinsburg, we take pride in catering to a wide range of guest preferences and dietary needs. While this does imply a separate fee for breakfast, it also allows us to deliver a varied and personalized breakfast experience with selection and quality that often surpass the standard complimentary offerings.The fact that you expected an inclusive breakfast indicates that our communication could have been better-- we'll certainly bear this in mind and strive to make sure guests are fully informed of the specifics of our breakfast policy both before and during their stay. In this way, we can assure that guests can make the most informed decisions and better plan their budgets and meals according to personal preference.Having said that, we do have options for packages that include breakfast. Availability and terms may vary, but many of our guests find value in these packages as they enable a seamless, all-inclusive experience. Our front desk team is always available and would be pleased to share more information on this for your future stays.We appreciate your valuable feedback and look forward to warmly welcoming you back. Your experience encourages us to continue our commitment to providing superior services and accommodations.

Thanks for the 4/5 rating, Regina!We're happy you had such a lovely stay at Hilton Garden Inn Cleveland/Twinsburg! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

Thanks for the perfect rating, Laura! We can't wait to see you again soon for another amazing experience at Hilton Garden Inn Cleveland/Twinsburg.

Thank you for the excellent review, Matthew!It's lovely you had such a pleasant experience at Hilton Garden Inn Cleveland/Twinsburg! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!