Avis sur Country Inn & Suites by Radisson, Charleston North, SC
Country Inn & Suites by Radisson, Charleston North, SC
7429 Stafford Rd, North Charleston, SC
Avis
7,6
Bien
7,8/10
Propreté
8,2/10
Personnel et service
7,4/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
1 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 2 avr. 2023
Dear Thierry,Thank you for your review! We're so happy to hear that you had a great stay with us and enjoyed our breakfast. We're sorry that the location isn't ideal for everyone, but we are glad that it is close to main roads and the railway. We appreciate your recommendation and hope you visit us again soon!Sincerely, Hotel Manager
8/10 Bien
Rémy
18 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rémy
Séjour de 2 nuits en août 2022
Réponse de Hotel Manager le 20 août 2022
Dear Guest, Thank you for your review. We are pleased that you enjoyed your experience for the most part. We apologize for any shortcomings we may have had during your stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to your next visit. Sincerely, Hotel Manager
8/10 Bien
Rémy
10 août 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Rémy
Séjour de 1 nuit en août 2022
Réponse de Hotel Manager le 10 août 2022
Dear Guest,
Thank you so much for your kind words.
I'm so pleased that you found us a good place to stay and especially enjoyed the relaxing pool we provide.
We take real pride in this hotel and in serving guests like you, and I'm happy that you had such a pleasant stay.
We look forward to having you with us again soon.
Sincerely,
Hotel Manager
6/10 Satisfaisant
Voyageur vérifié
10 nov. 2018
Voyageur vérifié
Séjour de 1 nuit en novembre 2018
Réponse de Manager le 20 nov. 2018
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
8/10 Bien
Christine, Compiegne
28 sept. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL A RECOMMANDER
Christine
4/10 Médiocre
Kat
Voyage en famille
18 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Kat
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 19 mars 2024
Dear Kat,We apologize for the disappointment you experienced during your stay. Your feedback regarding the condition of the rooms, gym facilities, and breakfast is valuable, and we will address these concerns with our management team to ensure improvements are made. We appreciate your compliments regarding our friendly staff. Our goal is to provide a comfortable and enjoyable experience for all guests, and we regret falling short of your expectations. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager
8/10 Bien
leonard
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
leonard
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager. le 15 mars 2024
Dear Guest,Thank you for the comments. We are thrilled to note that you found friendly & helpful staff service, clean room, and had a good stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope that we have the opportunity to serve you again.Sincerely,Hotel Manager.
10/10 Excellent
Heric
15 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Heric
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager. le 17 févr. 2024
Dear Heric,Thank you for your feedback. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.
8/10 Bien
Eidy
Voyage en famille
20 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Eidy
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 21 janv. 2024
Dear Eidy,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
6/10 Satisfaisant
Hannah
Voyage en groupe
15 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Hannah
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 16 janv. 2024
Dear Guest,Thanks for posting this comment and allowing us to improve. It's nice to see that you found friendly staff service and an overall good experience. However, we apologize that we let you down due to cleanliness concerns. You can be sure that we will use your comments as we change and improve, and your review will make a difference. We're sure we can go above and beyond for you next time. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.
10/10 Excellent
Frederick, New York
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Frederick
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 9 janv. 2024
Dear Frederick,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
6/10 Satisfaisant
Joan
Voyage en couple
2 janv. 2024
Joan
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Manager le 9 janv. 2024
Dear Joan,We apologize for the inconvenience with the heating system during the first three days of your stay. We appreciate your understanding and are glad the front desk provided a portable heater as a temporary solution. We'll address the issue to ensure a more comfortable experience for future guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager
10/10 Excellent
Harry
18 déc. 2023
Harry
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 20 déc. 2023
Dear Harry,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager
10/10 Excellent
Earnell
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Earnell
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Manager le 16 déc. 2023
Dear Earnell,Thank you for the perfect 5 out of 5 rating! We're pleased to hear that you liked both the staff and the facility. We appreciate your positive feedback!Sincerely, Hotel Manager
8/10 Bien
Natasha
10 déc. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Natasha
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 11 déc. 2023
Dear Natasha,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
7 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Needs renovation
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 7 déc. 2023
Dear Guest,Thank you for the review. I’m terribly sorry we failed to make a positive impression on you. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.
10/10 Excellent
Cesar
4 déc. 2023
Cesar
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 5 déc. 2023
Dear Cesar,Thank you for the 5-star rating! We appreciate your feedback and are pleased to hear that your experience was good. We look forward to the opportunity to host you again in the future!Sincerely, Hotel Manager
4/10 Médiocre
Josenito, Goose Creek
Voyage en famille
26 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josenito
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 29 nov. 2023
Dear Josenito,We apologize for the inconvenience with the jetted tub in your room. Your feedback is important to us, and we'll address the issue promptly to ensure a more enjoyable experience for our guests. Thank you for bringing this to our attention.Sincerely,Hotel Manager
6/10 Satisfaisant
Crystal
Voyage en famille
25 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Crystal
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 29 nov. 2023
Dear Crystal,We sincerely apologize for the numerous issues you encountered during your stay. Your feedback regarding the carpet, furniture, sheets, bathroom conditions, and breakfast options is concerning. We take these matters seriously and are actively addressing them to ensure a higher standard of service. We appreciate your patience and hope to have the opportunity to provide a more pleasant experience in the future.Sincerely, Hotel Manager
10/10 Excellent
Kory
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kory
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager. le 20 nov. 2023
Dear Guest,Thank you for the review. I’m glad you had such a nice experience with us. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to serving you again soon.Sincerely, Hotel Manager.
10/10 Excellent
Robert
11 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 12 nov. 2023
Dear Robert,Thank you for sharing your feedback. We're pleased to hear you gave us a 5 out of 5 rating. We appreciate your positive comments about our staff and the room. However, we apologize for the difficulties you experienced in obtaining the address, leading to inconvenience and an unexpected taxi fare. Your input is valuable, and we will work on addressing these communication gaps to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Safe travels.Sincerely, Hotel Manager
10/10 Excellent
Duane
Voyage en famille
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Duane
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 9 nov. 2023
Dear Duane,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager
10/10 Excellent
Maria
27 oct. 2023
Les points forts : Propreté et personnel et service
Maria
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager. le 30 oct. 2023
Dear Maria,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.
8/10 Bien
Kara
Voyage d’affaires
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Good Location
Kara
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 28 oct. 2023
Dear Kara,Thank you for your feedback. We're pleased to hear that you appreciated the good location, the friendly and helpful host, and the cleanliness of the common areas. We'll take your comments into consideration, including the suggestion for a scent-free detergent. Your input is valuable, and we look forward to providing you with another great stay in the future.Sincerely, Hotel Manager
10/10 Excellent
Amanda
26 oct. 2023
Amanda
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 28 oct. 2023
Dear Amanda,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager
10/10 Excellent
Gerd
Voyage en couple
25 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerd
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 26 oct. 2023
Dear Gerd,Thank you so much for your positive feedback! We're thrilled to hear that you had a great stay with us. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're glad we were able to meet your expectations.We look forward to welcoming you back in the future!Sincerely, Hotel Manager
6/10 Satisfaisant
Gina
Voyage en famille
22 oct. 2023
Gina
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager. le 23 oct. 2023
Dear Gina,Thank you for taking the time to provide us with your review. We sincerely apologize for the inconveniences you experienced, including the noise disturbances from the room above, the presence of black mold in the bathroom, and the broken closet door. Your comments have been shared with our maintenance and housekeeping teams, and we will take immediate action to address these issues. We appreciate your feedback as it helps us improve our services and ensure a better stay for future guests. I hope that you will try us again.Sincerely,Hotel Manager.
10/10 Excellent
Shaun
22 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Shaun
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager. le 23 oct. 2023
Dear Shaun,Thank you for your kind review. It is really great to find out that you had a very pleasant time during your stay here. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to seeing you again soon.Sincerely,Hotel Manager.
8/10 Bien
Karen
Voyage en groupe
21 oct. 2023
Karen
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager. le 21 oct. 2023
Dear Karen,Thank you for the review. We are delighted to hear that you found your room clean and enjoyed the breakfast during your stay. Providing a clean and comfortable environment for our guests is a top priority for us, and we met your expectations in this regard. We look forward to welcoming you back in the future!Sincerely,Hotel Manager.
10/10 Excellent
Joan
19 oct. 2023
Joan
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 9 nov. 2023
Dear Joan,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager
10/10 Excellent
Delores, Cullman
Voyage en couple
14 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Delores
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 28 oct. 2023
Dear Delores,Thank you for your 5-star rating and positive feedback. We're glad to hear that you found the room nice, comfortable, and clean. We look forward to welcoming you back for another stay in the future.Sincerely, Hotel Manager
8/10 Bien
Arnold
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arnold
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 10 oct. 2023
Dear Arnold, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager.
10/10 Excellent
Denise E
Voyage en couple
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise E
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 9 oct. 2023
Dear Denise E,Thank you for the stay at our hotel. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again. Please visit us again.SincerelyHotel Manager
6/10 Satisfaisant
Pamela
8 oct. 2023
Les points forts : Personnel et service
Pamela
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 9 oct. 2023
Dear Pamela,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed anything in terms of hospitality. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager
10/10 Excellent
Michelle
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
6 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 7 oct. 2023
Dear Michelle,Thank you for your positive review! We're delighted to hear that you had a great experience with friendly staff, a clean room, and a convenient location. Please visit us again.Sincerely, Hotel Manager
10/10 Excellent
Johnnie L
Voyage en famille
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Johnnie L
Séjour de 2 nuits en septembre 2023
Réponse de Hotel Manager le 3 oct. 2023
Dear Johnnie L,Thanks for choosing our hotel for your stay and the 5 Stars you have given us based on your experience. I hope you had a wonderful experience with us. Please visit us again.Sincerely,Hotel Manager
10/10 Excellent
Maikel
Voyage en famille
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Maikel
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 19 sept. 2023
Dear Maikel,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely,Hotel Manager
8/10 Bien
Ykesha
9 sept. 2023
Ykesha
Séjour de 1 nuit en septembre 2023
Réponse de Hotel manager le 29 sept. 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
10/10 Excellent
Kenya
Voyage en famille
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kenya
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 7 sept. 2023
Dear Kenya, Thank you for the 10-Star rating and your overwhelming review of your stay at our hotel. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager
8/10 Bien
Carol
Voyage en couple
3 sept. 2023
Les points forts : Équipements
Carol
Séjour de 1 nuit en septembre 2023
Réponse de Hotel Manager le 3 sept. 2023
Dear Guest,We're glad to hear that our hotel's proximity to a shopping center and a variety of restaurants was convenient for you. Providing our guests with easy access to local amenities is important to us, and we're delighted that you found this aspect of your stay enjoyable. If you have any more feedback or if there's anything else we can do to make your future stays even better, please feel free to share.Sincerely,Hotel Manager
10/10 Excellent
Elizabeth
Voyage en famille
30 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very impressed with this hotel. Clean -welcoming!
Elizabeth
Séjour de 2 nuits en août 2023
Réponse de Hotel manager le 30 août 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager
8/10 Bien
Michael, Chugiak
29 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en août 2023
Réponse de Hotel manager le 30 août 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
8/10 Bien
Voyageur vérifié
22 août 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Not Bad for the Price
Voyageur vérifié
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 22 août 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We're glad to hear that the AC provided a comfortable atmosphere and the shower met your expectations. However, we apologize for the musty smell in your room. We appreciate your understanding and hope that despite this issue, you had an overall pleasant stay. Should you choose to stay with us again in the future, we'll do our best to ensure a more enjoyable experience.Sincerely,Hotel Manager
10/10 Excellent
roger
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
roger
Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 23 août 2023
Dear Roger,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager
10/10 Excellent
Vanessa
20 août 2023
Vanessa
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 9 sept. 2023
Dear Vanessa,It is delightful to see 5-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager
10/10 Excellent
Gregory
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gregory
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 20 août 2023
Dear Gregory,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager
10/10 Excellent
Tasha, Columbus
Voyage en couple
16 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tasha
Séjour de 2 nuits en août 2023
Réponse de Hotel Manager le 17 août 2023
Dear Tasha,Thank you for taking the time to share your positive experience with us. We're thrilled that our staff's friendliness and helpfulness made your stay enjoyable and that you found our hotel to be nice and clean. If you ever find yourself in the area again, we would be more than happy to welcome you back!Sincerely, Hotel Manager
6/10 Satisfaisant
Ashely
Voyage en famille avec de jeunes enfants
7 août 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ashely
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 8 août 2023
Dear Ashely,We're thrilled to hear that you enjoyed the convenient location of our property! It's great to know that you found the area suitable for shopping and entertainment. We hope you had a wonderful time during your stay and were able to make the most of the surrounding attractions. Should you find yourself in the area again, we'd be more than happy to welcome you back!Sincerely, Hotel Manager
10/10 Excellent
Yolanda
Voyage en famille
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yolanda
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 8 août 2023
Dear Yolanda,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely,Hotel Manager
2/10 Horrible
Ivette
30 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Ivette
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Manager le 8 août 2023
Dear Ivette,We apologize for the negative experience you encountered during your stay. It's unfortunate that the environment did not meet your expectations. Our aim is to provide a comfortable and smoke-free environment for all our guests. We appreciate your feedback regarding the odor and noise disturbances, and we will address these concerns with our team to improve our service. We also take your comments about cleanliness seriously and will work on addressing the issue. Please note that we never condone marijuana or any such thing anywhere on our hotel premises. Your feedback is valuable to us, and we hope you'll consider giving us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager