Les notes se basent sur un nombre total de 356 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 94 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,2 Confort de la chambre
4,1 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great Location in Cape Town

Publié le 19 mai 2015
Hotel is right up the hill from the Waterfront area with lots of shopping and restaurants and a short walk from the waterfront trail that you can run, walk or rent bikes to ride on. Beautiful city, Beautiful people.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Sehr nahe an der V&A Waterfront

Publié le 13 mai 2015
Les + : Service/ Lobby/ Früstück/ Nähe V&A Waterfront, sehr kurze Wege
Les - : Hinweise zur Zimmerverbesserung
Situation : alles an der V&A Waterfront
Lage, Lobby, Restaurant mit Frühstück sehr gut, Service sehr gut und freundlich; einzig die Zimmer müssten renoviert werden!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 22 avr. 2015
Hotel was a little dated rooms but excellent location, staff were amazing and service outstanding. What a great experience and will definitely go back again
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Toronto

Publié le 19 avr. 2015
Les + : The staff were excellent. Very helpful and friendly
Les - : Furniture and rooms could use some updating but it is still a very comfortable place to stay.
Situation : 5 minute walk to V&A waterfront.
If you stay at the Commodore take time to have a drink at the bar and meet Solomon and Elizabeth. They will make your time very enjoyable.
Commentaire laissé par : Direction de l'hôtel
20 avr. 2015 par Muneeb, Direction de l'hôtel
Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Officer Commodore Hotel
5 sur 5
Recommandé
pour Familles
par un voyageur vérifiéde Turkey

Publié le 17 avr. 2015
Les + : Breakfast was very rich. Fresh fruits were very delicious. We could also find gluten-free bread and cupcakes in the breakfast.
Situation : Hotel is very near to Waterfront shopping and restaurants area (maximum 5 minutes by walking) and also the Aquarium.
Location and breakfast of the hotel were wonderful. Staff was so kind. Rooms and other places in the hotel were very clean. But our room was very small for us (3 people), there was no extra place to put the suitcases even if i had sent an email to hotel before we reached there. Because Hotel is very near to Waterfront shopping and restaurants area (maximum 5 minutes by walking), i advise the hotel to families with children. To find gluten-free bread and cupcakes in breakfast at the hotel and glute-free pizza in Balducci restaurant was very nice surprise for us and also people can find gluten-free packed foods in " Wellness ...." shop in one of the malls in Waterfront area. Generally we are pleased to stay in Commodore Hotel.
2 sur 5
par un voyageur vérifiéde Philadelphia, PA, USA

Close to the Waterfront but service is pitiful

Publié le 4 avr. 2015
Les + : Location was great and the room was nice and large. The hotel pool and gym were nice but the spa was dated and the service was awful.
Les - : Service - all around! The bed was hard and uncomfortable. The cleaning service was very terrible. The mini-bar was not stocked.
Situation : Very close to the V&A Waterfront, walking distance.
Upon arrival on Friday at 12:30pm I was told my room would be available no later than 1pm. After I returned back from lunch at 2pm, the room was still not ready and they had to move me to another room that was ready. Upon doing so my internet wi-fi code was incorrect as it still had the first room number as the login. I had to phone reception to get this fixed. When I arrived in the room it was all fine and clean. The mini-bar was not stocked so I requested from reception that it would be stocked. After an hour at the pool I returned to the room to find it still un-stocked so I again called reception and asked for the mini bar to be stocked. When the girl came she was shocked that my mini bar had nothing in it whatsoever. Apparently this is uncommon? I went to make tea and noticed the kettle was corroded on the inside. This is a health risk for sure! Upon trying to shower, I noticed the shower “door” did not have a good seal and the water ran all over the floor to where the entire bathroom floor was flooded after the shower. The water came to the proper temperature before turning on the shower however when the shower was turned on this water temperature went from scolding hot to freezing cold and back and forth. It never once kept the proper temperature for more than 30 seconds while I was here. I mentioned this to the staff as I left and they dismissed it. The worst and most disgusting and discouraging part of my stay was that a face cloth that was clear
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 4 mars 2015
A comfortable hotel, located close to waterfront. The breakfast was very good. My only negative comment is that if you want something additional (like a late check out) and you have reserved through expedia, anything will have a cost. I felt like expedia reservation was less valuable for them.
Commentaire laissé par : Direction de l'hôtel
10 mars 2015 par Muneeb, Direction de l'hôtel
Dear Guest Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. Please also be advised that the charge for a late check out is applicable to ALL guests not only those who are booked through Expedia. Muneeb Eksteen Guest Relations Officer Commodore Hotel
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 2 mars 2015
Excellent location and wonderful breakfast. Extremely helpful and friendly staff.
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 11 janv. 2015 sur Hotels.com
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Sehr gutes Hotel, direkt an der Waterfront.

Publié le 9 janv. 2015
Les + : Freundlichkeit des Personals, Gastlichkeit des Zimmerservices, reichhaltiges Angebot am Frühstücksbuffet
Situation : Das Hotel liegt direkt an der Waterfront. Alle Restaurants und Kneipen sind fußläufig erreichbar. Station des Red Bus sowie alle Ausflufsangebote dito
Das Personal ist sehr freundlich und der Zimmerservice perfekt. Auch die Auswahl am Frühstücksbuffet ließ nichts zu wünschen übrig und war deutlich besser als in anderen Hotels, die ich in Kapstadt kenne. Ich werde bei meinem nächsten Besuch in Kapstadt garantiert wieder dieses Hotel wählen!