Avis
8,0
Très bien
7,8/10
Propreté
8,4/10
Personnel et service
7,0/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
14 déc. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Marmara Hotel Management le 23 janv. 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
10/10 Excellent
Swann
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Swann
Séjour de 6 nuits en octobre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our location convenient.It was our pleasure to know that you liked our delicious buffet breakfast and the provided service by our helpful staff met your expectations.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
6/10 Satisfaisant
patrick
Voyage d’affaires
3 août 2023
Les points forts : Personnel et service
patrick
Séjour de 2 nuits en juillet 2023
8/10 Bien
Aliya
Voyage en famille
17 juil. 2023
Les points forts : Personnel et service
Aliya
Séjour de 3 nuits en juillet 2023
8/10 Bien
patrick
Voyage d’affaires
11 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
patrick
Séjour de 1 nuit en mars 2023
6/10 Satisfaisant
drissi
Voyage en groupe
20 févr. 2023
drissi
Séjour de 3 nuits en février 2023
4/10 Médiocre
GCC SA THIBAUD
2 févr. 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
GCC SA THIBAUD
Séjour de 3 nuits en janvier 2022
8/10 Bien
YVETTE
Voyage en couple
8 janv. 2022
Les points forts : Personnel et service
YVETTE
Séjour de 4 nuits en janvier 2022
Réponse de Marmara Hotel Management le 12 janv. 2022
Dear our valued Guest,
Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to share your experiences with us and with the travelers’ community.
I am sadly reading that you were not satisfied with the cleanliness.
Please accept our apology for not being able to provide you the experience which you have expected from us.
Let me ensure you that I have already forwarded your constructive comment to our Housekeeping Manager in order to find a solution to improve our services much more.
Despite of the written facts I am glad to hear that you have found our colleagues helpful and you could benefit from the convenient location of the hotel.
I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.
Sincerely yours,
Marmara Hotel Management
8/10 Bien
NADINE, PARIS
Voyage en couple
21 déc. 2021
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
NADINE
Séjour de 7 nuits en décembre 2021
Réponse de Marmara Hotel Management le 7 janv. 2022
Dear our valued Guest,
We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.
There is nothing more motivated for us than receiving feedbacks like yours.
We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.
Kind regards,
Marmara Hotel Management
2/10 Horrible
Mohamed
Voyage en famille
9 déc. 2021
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Chauffage en panne
Mohamed
Séjour de 3 nuits en décembre 2021
Réponse de Marmara Hotel Management le 16 déc. 2021
Dear our valued Guest,
First and foremost let me thank you for having chosen our Marmara Hotel Budapest in our capital.
As our aim is to create a pleasant stay to all of our kind guests - I am deeply sorry that we have not succeed in your case as.
We regret learn from your detailed review that you had problems with the heating however we are gladly see that our team tried to do their best to find a solution this unexpected issue.
We are grateful for all your precious comments and useful suggestions; let me ensure you that our Management Team will definitely do the necessary steps to avoid this kind of situations in the future as we believe that from our valued guests’ feedback we can benefit the most.
I would like to thank you once again for your stay and we are really appreciated for your valuable feedback provided to us.
I do hope that despite of your recently experiences we will have the chance to welcome you to our hotel and we can prove our professionalism and show you the improvements following to your comments.
Please do not hesitate to contact us at anytime.
Sincerely yours,
Marmara Hotel Management
8/10 Bien
Voyageur vérifié
12 janv. 2020
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
8/10 Bien
Michele
21 août 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Michele
Séjour de 6 nuits en août 2019
8/10 Bien
Bruno
19 août 2019
Les points forts : Personnel et service et confort de la chambre
visite de Budapest
Bruno
Séjour de 3 nuits en août 2019
10/10 Excellent
Marianne, Paris
8 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant en plein centre-ville.
Marianne
Séjour de 5 nuits en décembre 2017
Réponse de Marmara Management team le 10 janv. 2018
Dear "Marianne", dear our valued Guest,
We truly appreciate your kind words and positive comments about the Marmara Hotel Budapest.
It was our greatest pleasure to read that you were satisfied with our services and you did not disappointed with your choise.
Thank you for your nice remark about the cleanliness, the comfortable room and the provided service by our professional staff.
There is nothing more motivated for us than receiving feedbacks like yours.
We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.
Kind regards,
Marmara Management Team
8/10 Bien
Voyageur vérifié
7 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très correct. Bien situé.
Voyageur vérifié
Séjour de 7 nuits en décembre 2017
Réponse de Marmara Management team le 10 janv. 2018
Dear our valued Guest,
Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.
We are delighted tor read that you enjoyed your visit, and found our hotel clean and well located.
It was our pleasure to know that you liked our friendly staff and you had an excellent stay in the Marmara Hotel.
We will be more than happy to transfer your kind comments to our colleagues also.
We are really appreciated for your amazing feedback and looking forward to welcoming you back, in the Marmara Hotel Budapest.
Best regards,
Marmara Management Team
8/10 Bien
Denis, Toulouse
23 avr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel accueillant, proche du metro ,du tram.
Denis
8/10 Bien
Voyageur vérifié
15 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
8/10 Bien
JACQUES
20 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JACQUES
6/10 Satisfaisant
Voyageur vérifié
27 janv. 2015
Les points forts : Personnel et service
Les points faibles : Propreté
Sera mieux apres la renovation.
Voyageur vérifié
8/10 Bien
ludovic6474, ludovic6474
14 janv. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon hôtel rapport qualité prix
ludovic6474
8/10 Bien
Philippe, Marseille
6 juin 2013
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
hôtel bien situé.
Philippe
10/10 Excellent
ABRIOL
31 janv. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout pret du Parlement, à 10 min à pied du centre.
ABRIOL
8/10 Bien
Voyageur vérifié
14 janv. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
aucune personne ne parle Français
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
15 avr. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EXCELLENT HOTEL
Voyageur vérifié
8/10 Bien
mitra, La France
8 nov. 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel Marmara à budapeste
mitra
10/10 Excellent
Dani
Voyage en famille, Voyage en couple
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dani
Séjour de 2 nuits en février 2024
Réponse de Marmara Hotel Management le 16 févr. 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted to read that you enjoyed your visit, and found our location great with the proximity of the Parliement.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
6/10 Satisfaisant
Gloria
Voyage en couple
2 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Gloria
Séjour de 3 nuits en décembre 2023
Réponse de Marmara Hotel Management le 23 janv. 2024
Dear our valued Guest,First of all we would like to thank you for spending the time to share you kind feedback with the travellers and us as well in regards of your recent stay in the Marmara Hotel Budapest.We are delighted that you liked the perfect location and the provided service by our friendly staff met your expectations. We appreciate for your kind comment, the feedbacks arriving from our guests are upmost important for us.Please accept our apology for not being able to provide you the experience which you have expected from us regarding the cleanling and facilities in the room.Let me ensure you that I have already forwarded your constructive comment to our Housekeeping Manager in order to find a solution to improve our services much more.Furthermore, we would like to take this opportunity to encourage you and all the future guests of ours to turn to us for assistance during their stay at anytime whenever their experience does not meet their expectations. I am sure that we could have found a solution to make your stay more comfortable and pleasant with us.Despite of the written facts I am glad to hear that you have found our hotel nice.We would like to thank you for your recommendation and we really looking forward to welcoming you back.Kind regards,Marmara Hotel Management
8/10 Bien
Andy
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Christmas market trip in a central location
Andy
Séjour de 3 nuits en décembre 2023
Réponse de Marmara Hotel Management le 23 janv. 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted to read that you enjoyed your visit, and found our location great.Let us thank you for your kind comments regarding our friendly staff as well. We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
8/10 Bien
Søren
Voyage en groupe
15 déc. 2023
Les points forts : Personnel et service et confort de la chambre
Søren
Séjour de 3 nuits en décembre 2023
Réponse de Marmara Hotel Management le 15 déc. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our service excellent. It was our pleasure to know that you liked our breakfast and teh cleanliness met your expectations.Let us thank you for your kind comments regarding our rooms as well. We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
10/10 Excellent
Odd Helge
13 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Odd Helge
Séjour de 3 nuits en décembre 2023
Réponse de Marmara Hotel Management le 15 déc. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
8/10 Bien
Sarah
Voyage en famille
12 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 4 nuits en décembre 2023
Réponse de Marmara Hotel Management le 15 déc. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management
8/10 Bien
Voyageur vérifié
Voyage en famille
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en novembre 2023
Réponse de Marmara Hotel Management le 6 déc. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
8/10 Bien
Nicola Jane
Voyage en famille
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicola Jane
Séjour de 4 nuits en novembre 2023
Réponse de Marmara Hotel Management le 6 déc. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management
10/10 Excellent
Jael
Voyage en famille avec de jeunes enfants, Voyage en famille
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jael
Séjour de 5 nuits en novembre 2023
Réponse de Marmara Hotel Management le 30 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our services good.It was our pleasure to know that you liked our spacious rooms and the provided service by our friendly staff met your expectations.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
10/10 Excellent
ANTONY JOHNSON
21 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 star
ANTONY JOHNSON
Séjour de 3 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. It was our pleasure to read that you liked our room and the amazing location as well.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management
10/10 Excellent
Voyageur vérifié
Voyage en famille
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Хороший отель
Voyageur vérifié
Séjour de 3 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.We would like to take this opportunity to inform you and all the future guests of ours that our Housekeeping team has been changed from 01.11.2023 with a new Housekeeping Manager and we do beleive that we can improve the quality of the cleaning service with her professionalism.Furthermore we started a bigger renovation from 01.11.2023 which means that we change the beds in all rooms, change the carpet, paint the walls, renovate the furnitures and the full bathroom.We are really happy that overall you had a pleasant stay with us.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management
6/10 Satisfaisant
ENTESAR SALEH
19 nov. 2023
Les points forts : Personnel et service
ENTESAR SALEH
Séjour de 2 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to review our hotel.According to your score I am sadly reading that you are not fully satisfied with our services.However we would be thankful if you can share us your detailed experiences next time to be able to improve our services as the feedbacks arriving from our guests are upmost important for us.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management
10/10 Excellent
Attila
Voyage en groupe
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Attila
Séjour de 1 nuit en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
2/10 Horrible
Carmen
17 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carmen
Séjour de 3 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,First and foremost let me thank you for having chosen our Marmara Hotel Budapest in our capital. As our aim is to create a pleasant stay to all of our kind guests, we are deeply sorry that we have not succeed in your case.We are grateful for all your precious comments and useful suggestions; let me ensure you that our Management Team will definitely do the necessary steps to avoid this kind of situations in the future as we believe that from our valued guests’ feedback we can benefit the most.Our Housekeeping team has been changed from 01.11.2023 with a new Housekeeping Manager and we do beleive that we can improve the quality of the cleaning service with her professionalism.Furthermore we started a bigger renovation from 01.11.2023 which means that we change the beds in all rooms, change the carpet, paint the walls, renovate the furnitures and the full bathroom.I would like to thank you once again for your stay and we really appreciate for your valuable feedback provided to us.I do hope that despite of your recently experiences we will have the chance to welcome you to our hotel and we can prove our professionalism and show you the improvements following to your comments.Sincerely yours,Marmara Hotel Management
8/10 Bien
Danny
17 nov. 2023
Danny
Séjour de 2 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
10/10 Excellent
William
Voyage en groupe
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 3 nuits en octobre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management
10/10 Excellent
Minas
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Minas
Séjour de 3 nuits en octobre 2023
Réponse de Marmara Hotel Management le 27 oct. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
8/10 Bien
Roger, San Pedro Sula
Voyage en couple
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roger
Séjour de 3 nuits en octobre 2023
Réponse de Marmara Hotel Management le 27 oct. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We would like to take this opportunity to inform you and all the future guests of ours that we are going to start a bigger renovation from November, and the full renovation of the bathrooms is also included in our plans.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
8/10 Bien
Andreas
Voyage en famille
21 oct. 2023
Les points forts : Personnel et service
Städtetrip Budapest
Andreas
Séjour de 4 nuits en octobre 2023
Réponse de Marmara Hotel Management le 27 oct. 2023
Dear our valued Guest,First of all we would like to thank you for spending the time to share you kind feedback with the travellers and us as well in regards of your recent stay in the Marmara Hotel Budapest.We are delighted that you liked the location of the hotel.Thank you for the constructive comments in regards of the services. We would like to take this opportunity to inform you and all the future guests of ours that we are going to start a bigger renovation from November, hopefully you can enjoy the benefits of our investment from the beginning of the next year.Kind regards,Marmara Hotel Management
10/10 Excellent
Hans
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hans
Séjour de 5 nuits en octobre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
10/10 Excellent
joan ramon
6 oct. 2023
joan ramon
Séjour de 3 nuits en septembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
10/10 Excellent
Manuela
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manuela
Séjour de 3 nuits en septembre 2023
Réponse de Marmara Hotel Management le 18 oct. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
6/10 Satisfaisant
Rikke
3 oct. 2023
Les points forts : Propreté et personnel et service
Ok hotel men spis din morgenmad et andet sted
Rikke
Séjour de 3 nuits en septembre 2023
Réponse de Marmara Hotel Management le 18 oct. 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to share your experiences with us and with the travelers’ community.I am sadly reading that you were not satisfied with the breakfast.Please accept our apology for not being able to provide you the experience which you have expected from us.Let me ensure you that I have already forwarded your constructive comment to our F&B Manager in order to find a solution to improve our services much more.Despite of the written facts I am glad to hear that you have found our location good and you liked the comfortable beds and our friendly and helpful staff as well.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management
10/10 Excellent
Aaron
30 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aaron
Séjour de 2 nuits en septembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our reception super helpful.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management
6/10 Satisfaisant
Voyageur vérifié
30 sept. 2023
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Voyageur vérifié
Séjour de 3 nuits en septembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to review our hotel.I am sadly reading that you disappointed with your choice and you were not fully satisfied with our services.However we would be thankful if you can share us your detailed experiences next time to be able to improve our services as the feedbacks arriving from our guests are upmost important for us.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management