Bar (sur place)

Avis sur Marmara Hotel Budapest

4 out of 5
Marmara Hotel Budapest
Nagy Ignac utca 21, Budapest

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 138 avis sur 438." "
Note des voyageurs de 8 (Bien), d’après 196 avis sur 438." "
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 438." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 438." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 438." "

7,8/10

Propreté

8,4/10

Personnel et service

7,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Mariem

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Marmara Hotel Management le 23 janv. 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 Excellent

Swann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Hotel très bien placé. Personnel très gentil et à l'écoute. Buffet petit déjeuner fourni. On a passé un très bon séjour
Séjour de 6 nuits en octobre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our location convenient.It was our pleasure to know that you liked our delicious buffet breakfast and the provided service by our helpful staff met your expectations.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

6/10 Satisfaisant

patrick

Voyage d’affaires
Les points forts : Personnel et service
Hôtel bien situé mais vieillot. Joint de salle de bain salle, chasse d’eau pas assez puissante dans les wc. A rénover.
Séjour de 2 nuits en juillet 2023

8/10 Bien

Aliya

Voyage en famille
Les points forts : Personnel et service
Hôtel un peu loin du centre ville, personnel accueillant et buffet de petits déjeuners très bien. Petit bémol sur la propreté des serviettes.
Séjour de 3 nuits en juillet 2023

8/10 Bien

patrick

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel et personnel agréable. Attention au nettoyage de la salle de bain
Séjour de 1 nuit en mars 2023

6/10 Satisfaisant

drissi

Voyage en groupe
quality of services and the meubles is not good to compare with the prices
Séjour de 3 nuits en février 2023

4/10 Médiocre

GCC SA THIBAUD

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2022

8/10 Bien

YVETTE

Voyage en couple
Les points forts : Personnel et service
Bonne situation. Personnel aimable. Propreté…inégale ( literie OK mais moquette pas nettoyée depuis plusieurs clients !!!)
Séjour de 4 nuits en janvier 2022
Réponse de Marmara Hotel Management le 12 janv. 2022
Dear our valued Guest, Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to share your experiences with us and with the travelers’ community. I am sadly reading that you were not satisfied with the cleanliness. Please accept our apology for not being able to provide you the experience which you have expected from us. Let me ensure you that I have already forwarded your constructive comment to our Housekeeping Manager in order to find a solution to improve our services much more. Despite of the written facts I am glad to hear that you have found our colleagues helpful and you could benefit from the convenient location of the hotel. I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again. Sincerely yours, Marmara Hotel Management

8/10 Bien

NADINE, PARIS

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hôtel très bien situé , agréable et facile à trouver, il fait un peu chaud dans les chambres
Séjour de 7 nuits en décembre 2021
Réponse de Marmara Hotel Management le 7 janv. 2022
Dear our valued Guest, We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work. There is nothing more motivated for us than receiving feedbacks like yours. We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest. Kind regards, Marmara Hotel Management

2/10 Horrible

Mohamed

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Chauffage en panne
PAS DE CHAUFFAGE !! Hotel déplorable. Pas du tout a la hauteur d'un 4 etoiles. Sdb sale. Je n'avais pas de chauffage on m'a donné des couette en plus ainsi que des housse de couette et démerde toi..
Séjour de 3 nuits en décembre 2021
Réponse de Marmara Hotel Management le 16 déc. 2021
Dear our valued Guest, First and foremost let me thank you for having chosen our Marmara Hotel Budapest in our capital. As our aim is to create a pleasant stay to all of our kind guests - I am deeply sorry that we have not succeed in your case as. We regret learn from your detailed review that you had problems with the heating however we are gladly see that our team tried to do their best to find a solution this unexpected issue. We are grateful for all your precious comments and useful suggestions; let me ensure you that our Management Team will definitely do the necessary steps to avoid this kind of situations in the future as we believe that from our valued guests’ feedback we can benefit the most. I would like to thank you once again for your stay and we are really appreciated for your valuable feedback provided to us. I do hope that despite of your recently experiences we will have the chance to welcome you to our hotel and we can prove our professionalism and show you the improvements following to your comments. Please do not hesitate to contact us at anytime. Sincerely yours, Marmara Hotel Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2020

8/10 Bien

Michele

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 6 nuits en août 2019

8/10 Bien

Bruno

Les points forts : Personnel et service et confort de la chambre
visite de Budapest
l'hôtel est pas trop cher par rapport à d'autres et situé dans un quartier calme et donc sans bruit il commence à dater mais ça va et est propre le buffet du petit déjeuner n'est pas large mais il y en a pour tous les goûts bon service : changement du rideau occultant défectueux, réservation de taxi, garde du bagage après sortie, proposition de surclassement
Séjour de 3 nuits en août 2019

10/10 Excellent

Marianne, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant en plein centre-ville.
J'ai passé les fêtes de fin d'année à Budapest à l'hôtel Marmara. Je recommande l'hôtel à tous ceux qui veulent passer soit des vacances soit des séjours professionnels à Budapest. La situation géographique de l'hôtel est parfaite et tous les moyens de transports sont prêts. L'hôtel est moderne, très propre et les chambres sont confortables. Le personnel est jeune, qualifié, parlant très bien des langues étrangères et très sympathique. Le buffet du petit-déjeuner est varié et surtout j'ai beaucoup apprécié la qualité de la douche dans la salle de bain. Excellent rapport qualité -prix!! Si vous aimez faire du jogging le matin, je vous conseille d'aller sur l'île Marguerite pour vous aérer. Bon séjour à tout le monde!
Séjour de 5 nuits en décembre 2017
Réponse de Marmara Management team le 10 janv. 2018
Dear "Marianne", dear our valued Guest, We truly appreciate your kind words and positive comments about the Marmara Hotel Budapest. It was our greatest pleasure to read that you were satisfied with our services and you did not disappointed with your choise. Thank you for your nice remark about the cleanliness, the comfortable room and the provided service by our professional staff. There is nothing more motivated for us than receiving feedbacks like yours. We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest. Kind regards, Marmara Management Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très correct. Bien situé.
Propre et bien situé , bien qu’un peu ex centré. Près du métro. Petit déjeuner moyen, mais abondant. Personnel affable. Chambre plutôt petite. Lits très bas . Excellent séjour .
Séjour de 7 nuits en décembre 2017
Réponse de Marmara Management team le 10 janv. 2018
Dear our valued Guest, Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our hotel clean and well located. It was our pleasure to know that you liked our friendly staff and you had an excellent stay in the Marmara Hotel. We will be more than happy to transfer your kind comments to our colleagues also. We are really appreciated for your amazing feedback and looking forward to welcoming you back, in the Marmara Hotel Budapest. Best regards, Marmara Management Team

8/10 Bien

Denis, Toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel accueillant, proche du metro ,du tram.
Hotel calme et tres bien situé. A 15 mn du centre ville en metro.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

JACQUES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
Sera mieux apres la renovation.
L'hotel est en renovation mais notre sejour fut assez agreable.

8/10 Bien

ludovic6474, ludovic6474

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon hôtel rapport qualité prix
bon séjour

8/10 Bien

Philippe, Marseille

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
hôtel bien situé.
Cet hôtel est à proximité d'un métro qui permet d'accéder aux principaux lieux touristiques. Il est préférable de savoir se débrouiller en anglais. La chambre était très correcte, notamment la salle de bains. La rue est bruyante et mieux vaut laisser la fenêtre fermée. En conclusion, nous retournerions dans cet hôtel sans hésiter.

10/10 Excellent

ABRIOL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tout pret du Parlement, à 10 min à pied du centre.
Personnel très agréable et compétent.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
aucune personne ne parle Français
L'hotel était bien, dommage qu'aucune personne ne parle le français.Obligé d'avoir un traducteur pour demander le moindre renseignement.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EXCELLENT HOTEL
Très bel hôtel très confortable, situé tout près de la gare NYUGATI, ce qui permet de rejoindre l"aéroport en une vingtaine de minutes. Belles chambres, personnel très aimable et très efficace, petit déjeuner varié et composé d'excellents produits, point Internet et wifi gratuit.

8/10 Bien

mitra, La France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel Marmara à budapeste
très bon hôtel, au niveau du prix et les services, les personnelles très sympa et efficaces, surtout quand j'avais un problème pour connecter à l'interner par l"ordi de l'hôtel, ils m'ont donné l'ordi de la réception pour envoyer un mail urgent. Je suis contente de mon séjour dans cet hôtel et je le conseille aux autres aussi. c'est pratique pour le déplacement dans la ville en transport commun, accès facile au trame, métro, bus....le petit déjeuner était bon et voilà j'y reviens.

10/10 Excellent

Dani

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy cerca del parlamento y bien comunicado por transporte público
Séjour de 2 nuits en février 2024
Réponse de Marmara Hotel Management le 16 févr. 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted to read that you enjoyed your visit, and found our location great with the proximity of the Parliement.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

6/10 Satisfaisant

Gloria

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The front reception staff were very friendly and accommodating. The hotel is located in an area where you can walk to many tourist sites, cafes, and shopping areas. 10/10. So, the room was not clean, the toilet had a paper seal that it was cleaned. I removed it and the bowl had poop, and urine drippings on the seat and hair. The shower has green something on the tile and glass doors. The towels were about 15 years old, and we're very stained. The sheets were very old and thinning out. The bed cover and decorative pillows were torn and also old. They could not hold the shape. I removed them off the bed. The walls had markings on it, all over. The refrigerator had old crumbs inside and it was dirty. The safe in the room was not secured to the wall or anyplace, you could pick it up and walk away with it. The bolt to the door was missing, a hole in the door. I debated leaving, however we had so much luggage and had already began to unpack. I'm sure if I would have notified the front desk they would have taken care of the issues but I didn't want to be the type of guest that complains. At the same time I could have given them the opportunity to clean the room. The hotel is nice, perfect location. I do recommend staying here, but do check your room before settling in.
Séjour de 3 nuits en décembre 2023
Réponse de Marmara Hotel Management le 23 janv. 2024
Dear our valued Guest,First of all we would like to thank you for spending the time to share you kind feedback with the travellers and us as well in regards of your recent stay in the Marmara Hotel Budapest.We are delighted that you liked the perfect location and the provided service by our friendly staff met your expectations. We appreciate for your kind comment, the feedbacks arriving from our guests are upmost important for us.Please accept our apology for not being able to provide you the experience which you have expected from us regarding the cleanling and facilities in the room.Let me ensure you that I have already forwarded your constructive comment to our Housekeeping Manager in order to find a solution to improve our services much more.Furthermore, we would like to take this opportunity to encourage you and all the future guests of ours to turn to us for assistance during their stay at anytime whenever their experience does not meet their expectations. I am sure that we could have found a solution to make your stay more comfortable and pleasant with us.Despite of the written facts I am glad to hear that you have found our hotel nice.We would like to thank you for your recommendation and we really looking forward to welcoming you back.Kind regards,Marmara Hotel Management

8/10 Bien

Andy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Christmas market trip in a central location
Great location for sight seeing. Friendly staff.
Séjour de 3 nuits en décembre 2023
Réponse de Marmara Hotel Management le 23 janv. 2024
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted to read that you enjoyed your visit, and found our location great.Let us thank you for your kind comments regarding our friendly staff as well. We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 Bien

Søren

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Hotellet var hyggeligt og rengøringen var god. Morgenmaden var okay, service var i top :)
Séjour de 3 nuits en décembre 2023
Réponse de Marmara Hotel Management le 15 déc. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our service excellent. It was our pleasure to know that you liked our breakfast and teh cleanliness met your expectations.Let us thank you for your kind comments regarding our rooms as well. We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 Excellent

Odd Helge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Marmara Hotel Management le 15 déc. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 Bien

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at the hotel couldn't do enough for you, each and eveyone was lovely. The room was lovely, but had a damp smell (which you only smell upon entering the room) We also had a leak in the bathroom ceiling which may have explained the smell (as it didn't look new) However, would not stop me staying at the hotel again or even putting a bad review in as other that that, I could not fault the hotel or it's staff. Breakfast was lovely, it was a bout a 20 minute walk from the city centre, but again, this didn't put me off the location, as it was a nice walk and the bus stops were near by too! I can reccommend Matula Bistro accross the road, a lovely little bistro and reasonably priced too! Would strongly reccommend this hotel to others and Budapest in itself.
Séjour de 4 nuits en décembre 2023
Réponse de Marmara Hotel Management le 15 déc. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Marmara Hotel Management le 6 déc. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 Bien

Nicola Jane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for train station. Easy walk to Parliament, Margaret Island and river. Also not too far from main areas of the city. We were there for the Christmas markets, which were interesting and enjoyable. The weekend was very busy. Our room was clean, beds were comfortable, the bathroom was a little dated but the hot shower was great. There was plenty of food for breakfast. Staff were helpful and friendly.
Séjour de 4 nuits en novembre 2023
Réponse de Marmara Hotel Management le 6 déc. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

10/10 Excellent

Jael

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We travelled with an under 1 year baby as a family. Nothing to complian about. Friendly staff and spacious rooms. Thank you for your service.
Séjour de 5 nuits en novembre 2023
Réponse de Marmara Hotel Management le 30 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our services good.It was our pleasure to know that you liked our spacious rooms and the provided service by our friendly staff met your expectations.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 Excellent

ANTONY JOHNSON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 star
Amazing stay with good room and amazing location with grear connectivity.
Séjour de 3 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. It was our pleasure to read that you liked our room and the amazing location as well.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Хороший отель
Отель явно подустал, неплохо было бы освежить ремонт. Но местоположение хорошее, центр города, рядом метро и торговые центры.
Séjour de 3 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.We would like to take this opportunity to inform you and all the future guests of ours that our Housekeeping team has been changed from 01.11.2023 with a new Housekeeping Manager and we do beleive that we can improve the quality of the cleaning service with her professionalism.Furthermore we started a bigger renovation from 01.11.2023 which means that we change the beds in all rooms, change the carpet, paint the walls, renovate the furnitures and the full bathroom.We are really happy that overall you had a pleasant stay with us.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

6/10 Satisfaisant

ENTESAR SALEH

Les points forts : Personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to review our hotel.According to your score I am sadly reading that you are not fully satisfied with our services.However we would be thankful if you can share us your detailed experiences next time to be able to improve our services as the feedbacks arriving from our guests are upmost important for us.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management

10/10 Excellent

Attila

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

2/10 Horrible

Carmen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is old and needs a renovation and deep clean. Our room wasn’t cleaned for 2 days and we had to keep going down to reception to ask them to send someone to clean it. The lighting I’m the room was very poor. I will definitely not stay in this hotel again. It should be rated 2 starts maximum.
Séjour de 3 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,First and foremost let me thank you for having chosen our Marmara Hotel Budapest in our capital. As our aim is to create a pleasant stay to all of our kind guests, we are deeply sorry that we have not succeed in your case.We are grateful for all your precious comments and useful suggestions; let me ensure you that our Management Team will definitely do the necessary steps to avoid this kind of situations in the future as we believe that from our valued guests’ feedback we can benefit the most.Our Housekeeping team has been changed from 01.11.2023 with a new Housekeeping Manager and we do beleive that we can improve the quality of the cleaning service with her professionalism.Furthermore we started a bigger renovation from 01.11.2023 which means that we change the beds in all rooms, change the carpet, paint the walls, renovate the furnitures and the full bathroom.I would like to thank you once again for your stay and we really appreciate for your valuable feedback provided to us.I do hope that despite of your recently experiences we will have the chance to welcome you to our hotel and we can prove our professionalism and show you the improvements following to your comments.Sincerely yours,Marmara Hotel Management

8/10 Bien

Danny

Séjour de 2 nuits en novembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent area clean and very good value
Séjour de 3 nuits en octobre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,We truly appreciate your positive review about Marmara Hotel Budapest. Your feedback is an important reinforcement of our work.There is nothing more motivated for us than receiving feedbacks like yours.We are very much looking forward to welcoming you back soon again at Marmara Hotel Budapest.Kind regards,Marmara Hotel Management

10/10 Excellent

Minas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Marmara Hotel Management le 27 oct. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 Bien

Roger, San Pedro Sula

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La propiedad es muy buena, falta que mejorar un poco las condiciones de la ducha del baño y toallas
Séjour de 3 nuits en octobre 2023
Réponse de Marmara Hotel Management le 27 oct. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with good score.We would like to take this opportunity to inform you and all the future guests of ours that we are going to start a bigger renovation from November, and the full renovation of the bathrooms is also included in our plans.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

8/10 Bien

Andreas

Voyage en famille
Les points forts : Personnel et service
Städtetrip Budapest
Das Hotel ist zentral gelegen, viele Sehenswürdigkeiten können zu Fuss erreicht werden. Allerdings ist die Ausstattung schon in die Jahre gekommen, hier dürfte gern einmal modernisiert werden. Schon wäre es, würde die Klospülung erneuert werden, sodass man nicht 2-3 x spülen muss. Frühstück ist OK, ist aber sehr einfach gehalten. Für einen Städtetrip von 3-4 Tagen ist das Hotel in Ordnung. 4 Sterne wie angeschrieben, naja
Séjour de 4 nuits en octobre 2023
Réponse de Marmara Hotel Management le 27 oct. 2023
Dear our valued Guest,First of all we would like to thank you for spending the time to share you kind feedback with the travellers and us as well in regards of your recent stay in the Marmara Hotel Budapest.We are delighted that you liked the location of the hotel.Thank you for the constructive comments in regards of the services. We would like to take this opportunity to inform you and all the future guests of ours that we are going to start a bigger renovation from November, hopefully you can enjoy the benefits of our investment from the beginning of the next year.Kind regards,Marmara Hotel Management

10/10 Excellent

Hans

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 Excellent

joan ramon

Séjour de 3 nuits en septembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

10/10 Excellent

Manuela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Preis Leistungsverhältnis stimmt 👍
Séjour de 3 nuits en septembre 2023
Réponse de Marmara Hotel Management le 18 oct. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest.We are delighted to see that you enjoyed your visit, as you rated our hotel and services with maximum score.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

6/10 Satisfaisant

Rikke

Les points forts : Propreté et personnel et service
Ok hotel men spis din morgenmad et andet sted
Personalet var super søde og hjælpsomme. Sengen var god så man sov godt. Ligger tæt på metro så det er nemt at komme rundt. Og der var masser af skønne steder at spise lige i nærheden. Men wc låget skulle været lukket altid da der ellers lugtede af urin. Tv på værelset var så lille at vi så bedre på vores egen pc. Morgenmaden var uspiselig. Brødet var tørt så det blev til rasp når vi skar det. Udvalget af pålæg og varmt mad var kedeligt og kaffen udrikkelig.
Séjour de 3 nuits en septembre 2023
Réponse de Marmara Hotel Management le 18 oct. 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to share your experiences with us and with the travelers’ community.I am sadly reading that you were not satisfied with the breakfast.Please accept our apology for not being able to provide you the experience which you have expected from us.Let me ensure you that I have already forwarded your constructive comment to our F&B Manager in order to find a solution to improve our services much more.Despite of the written facts I am glad to hear that you have found our location good and you liked the comfortable beds and our friendly and helpful staff as well.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The reception was super helpful!
Séjour de 2 nuits en septembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you very much for taking the time to review your stay with us at the Marmara Hotel Budapest. We are delighted tor read that you enjoyed your visit, and found our reception super helpful.We will be more than happy to transfer your kind comments to our colleagues also.We are really looking forward to welcoming you back, in the Marmara Hotel Budapest.Best regards,Marmara Hotel Management

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Buena ubicación, malos los servicios. No es hotel 4 estrella.
Séjour de 3 nuits en septembre 2023
Réponse de Marmara Hotel Management le 23 nov. 2023
Dear our valued Guest,Thank you for staying with us at our Marmara Hotel Budapest and for taking the time to review our hotel.I am sadly reading that you disappointed with your choice and you were not fully satisfied with our services.However we would be thankful if you can share us your detailed experiences next time to be able to improve our services as the feedbacks arriving from our guests are upmost important for us.I would like to thank you once again for having chosen our hotel and we do hope that we can have the opportunity to host you again.Sincerely yours,Marmara Hotel Management