Les notes se basent sur un nombre total de 85 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,0 sur 5
Recommandé par 87 % des clients
4,3 Propreté de la chambre
4,2 Services et personnel
4,1 Confort de la chambre
3,9 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
1 sur 5
par un voyageur vérifié de Norwalk, OH

I hated this hotel.

Publié le 25 juil. 2014
Les + : nothing
Les - : hotel staff needs customer service training. hotel needs to make sure their info is updated with all affiliated sites.
Situation : i have no idea because we only stayed for one hour before moving to another hotel
This hotel listing is not as described. The pool has been out of service since winter. The hotel staff was rude to me when we asked for more linens. The pricing for a cot is listed at a different price than what was quoted to us by front desk staff. I rented this hotel room on Expedia for 2 reasons... the complimentary breakfast and for the pool. I have 4 children and we wanted to take a break for a night to do something fun. Our experience with the hotel staff was horrible. They are all rude and unhelpful and unapologetic. The manager has yet to return my phone calls. I will never stay here again nor with any other choice hotel. I not only incurred an expense for this hotel which i only stayed an hour at before leaving due to major disappointment - i have now incurred another expense for another hotel that we had to move to in order to complete our "experience". I am seeking a full refund as my primary means of resolution. I would accept a credit for a stay at another hotel if that is the only other resolution. I would prefer not to come back to this particular hotel. I witnessed the staff being rude to other people as well, so it wasn't just my family that experienced it.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Great place to stay and close to everything

Publié le 22 juin 2014
Stayed here for a week while in town for business. Staff was super friendly, room was clean and smelled fresh. Even though small, the fridge had a separate freezer and not just a cubby hole type deal which was super convenient.
3 sur 5
par EB de Alexandria, VA

Pool not open until summer!

Publié le 22 avr. 2014
After a 10-hour drive with kids and cat we were looking forward to getting rid of some excess energy in the pool, however the hotel's indoor pool is only open from Memorial Day to Labor Day. It would have been nice to know that before we booked, but that's Expedia's fault, not the hotel's. The first room we were given smelled of cigarettes so we asked for another and were given a very nice, clean, quiet room with a microwave and fridge. The free breakfast is just fine--you'll leave not hungry--and the hotel is conveniently located right off the highway, close to a ton of stores and restaurants. This hotel is pet-friendly and charged us only $10 for the cat to stay the night. Much better than Hampton Inn which was $50 per night!!
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par David Kapusansky

business visit

Publié le 27 janv. 2014 sur Hotels.com
I stay here several times a year. Jack and his team are always ready.
Commentaire laissé par : Direction de l'hôtel
12 avr. 2014 par Jack, Direction de l'hôtel
Thank You for taking time to review your stay, we really appreciate your business.
Commentaire laissé par : Direction de l'hôtel
12 avr. 2014 par Jack, Direction de l'hôtel
Thank You for taking time to review your stay, we really appreciate your business.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Good Stay

Publié le 13 janv. 2014
Clean, excellent staff, good location. Recommend for a decent price and good location
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 30 déc. 2013
Commentaire laissé par : Direction de l'hôtel
19 juil. 2014 par Jack, Direction de l'hôtel
Thank you for your comments, we really appreciate it.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 17 déc. 2013
Commentaire laissé par : Direction de l'hôtel
19 juil. 2014 par Jack, Direction de l'hôtel
Thank you for your comments, we really appreciate it.
4 sur 5
Recommandé
pour Événement personnel
par un voyageur vérifié

Publié le 4 déc. 2013 sur Hotels.com
Commentaire laissé par : Direction de l'hôtel
15 mars 2014 par Jack, Direction de l'hôtel
Thank you for your comments, we really appreciate it.
Commentaire laissé par : Direction de l'hôtel
22 mars 2014 par Jack, Direction de l'hôtel
Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Customer Care GM Quality Inn 330.273.1112
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié

Publié le 14 oct. 2013 sur Hotels.com
Commentaire laissé par : Direction de l'hôtel
22 mars 2014 par Jack, Direction de l'hôtel
Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Customer Care GM Quality Inn 330.273.1112
4 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Publié le 27 sept. 2013 sur Hotels.com
Commentaire laissé par : Direction de l'hôtel
15 mars 2014 par Jack, Direction de l'hôtel
Thank you for your comments, we really appreciate it.