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Avis sur Divi Flamingo Beach Resort & Casino

3.5 out of 5
Divi Flamingo Beach Resort & Casino
J.A. Abraham Boulevard 40, Kralendijk, Bonaire

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 103 avis sur 357." "
Note des voyageurs de 8 (Bien), d’après 146 avis sur 357." "
Note des voyageurs de 6 (Satisfaisant), d’après 66 avis sur 357." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 357." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 357." "

7,6/10

Propreté

8,0/10

Personnel et service

8,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyage exceptionnel à Bonaire et au DIVI, j'y retournerai. Merci Expedia, service 5 étoiles
Séjour de 7 nuits en juillet 2022
Réponse de Nella Martinus - Guest Relations Coordinator le 28 août 2022
Dear Mr. Martin,Thank you very much for rating us a 5 out of 5! We are very happy with your review and we will share this with our staff. We try our best to give our guests the best service possible for a stay to remember. We look forward to welcoming you back soon. Best Regards,

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sejour all inclusive
Tres bon sejour dans cet hotel que nous recommandons, la chambre aurait besoin d etre rafraichie mais reste convenable. La cuisine y est bonne et variée. La piscine est tres agreable. Le personel est tres sympathique et souriant à part 1 personne à l accueil dont l abord n est pas tres agréable. Le point fort de cet hotel est son emplacement proche du centre-ville et son spot de snorkeling.
Séjour de 7 nuits en septembre 2021
Réponse de Yvet - Guest Relations le 9 nov. 2021
Thank you for taking the time to write a review and for rating us a 10 out of 10. We are very happy to hear that you have enjoyed our food and pool. Thank you for your detailed feedback, it allows us to continue working on the perfect resort experience for our guests. We look forward to welcome you again! Kind regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de Guest Relations Manager le 27 févr. 2020
We appreciate your 4 out of 5! Thank you very much for choosing to stay at Divi Flamingo Beach Resort & Casino. We hope to welcome you again soon. Sanne Hazeleger - Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
excellent diving experience great location very nice people
Séjour de 1 nuit en janvier 2019
Réponse de General Manager le 17 janv. 2019
Thank you for staying with us! We are delighted to hear that our resort and it’s diving exceeded your expectations and that our staff contributed greatly to this. We appreciate your kind word and we hope you see you again soon! Sincerely, Celine van Meer

8/10 Bien

stephane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander comme havre de paix
Tres beau resort avec piscine superbe et petits pontons pour acceder a la mer bleu turquoise. Tranquille et surtout pour plongeurs qui peuvent plonger 24/24. Nouriture chere mais quelques epiceries a proximité pour acheter eau etc..plein de restos sympas a 5min a pied.
Séjour de 4 nuits en juin 2017
Nous sommes tellement heureux que vous ayez apprécié vos vacances et espérons que vous allez revenir nous rendre visite très prochainement.

8/10 Bien

Maxime, Laval

Les points forts : Propreté, personnel et service, confort de la chambre
Belle semaine
Malgré que l'hôtel étais en renovation, tout étais parfait et le dive shop vraiment profesionnel

6/10 Satisfaisant

JULIAN, Guyane

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel pour plongeurs
Hotel bien situé...près de l'aéroport mais sans les nuisances et près du centre ville..2 piscines....minuscule plage.....Service et accueil médiocre....peronnel de l'hotel peu aimable......petite chambre ...entretien de la chambre négligé....bon petit déjeuner buffet bien garni....excellent centre de plongée au centre du complexe-très sympa.....bref, je conseille cet hôtel uniquement pour les plongeurs...

4/10 Médiocre

David, Suriname

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Unfriendly staff, overpriced rooms. Beach resort ? What a joke.

10/10 Excellent

Melissa J., Thomaston

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff and excellent snorkeling right at the hotel.
Séjour de 7 nuits en mars 2024
Réponse de VINITA le 18 avr. 2024
Dear Melissa, thank you very much for taking the time to write a review. Great to read that you enjoyed snorkeling from our piers and stairs in our amazing house reef and the service from our staff. Thank you for staying with us and we hope to welcome you again soon. Sunny regards, Vinita Front Desk Supervisor

8/10 Bien

James Arthur

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great destination
Séjour de 5 nuits en mars 2024
Réponse de VINITA le 8 avr. 2024
Dear James, thank you very much for taking the time to write this review. We are delighted that you refer to our resort as great! Thank you for staying with us and we hope to welcome you back again soon.Sunny regards, Vinita Front Desk/Guest Relations Supervisor

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en février 2024
Réponse de VINITA le 26 févr. 2024
Wow! 5 stars! We are very proud. Thank you so much Michael, We greatly appreciate the time taken to rate our resort. Thank you for staying with us and we look forward to welcoming you again. Sunny regards, Vinita Front Desk/Guest Relations Supervisor

8/10 Bien

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Good snorkeling from pier easy to get in the water and saw lots of colorful fish. Downside very very small beach.
Séjour de 3 nuits en février 2024
Réponse de VINITA le 23 févr. 2024
Dear Brenda, thank you very much for taking the time to write a review. Great to read that you enjoyed snorkeling from our multiple piers and stairs in our amazing house reef. With the beautiful coral we have comes that Bonaire is not known for its beaches, at the resort we have a small natural beach and a very large beach that we created with stairs into the house reef. Thank you for staying with us and we hope to welcome you again soon. Sunny regards, Vinita Front Desk/Guest Relations Supervisor

8/10 Bien

Michele Kelly

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Location was amazing . Facility is tired however they are doing construction to update it. Food pricing is too high for quality. Shore snorkeling is awesome. Nice pools.
Séjour de 8 nuits en janvier 2024
Réponse de CELINE le 12 févr. 2024
Dear Michele, thank you so much for taking the time to write a review! We are happy to read that you loved the location of our resort, our pools and shore snorkeling in our amazing house reef. We always continue working on resort upkeep and updates, thanks for noticing that. Thank you for staying with us and we hope to welcome you again very soon. Sunny Regards, Celine - General Manager

10/10 Excellent

Stefano

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bella struttura ben attrezzata per diving
Séjour de 10 nuits en janvier 2024
Réponse de VINITA le 12 févr. 2024
Dear Stefano, Thank you very much for taking the time to write a 5 stars review. Great to read that you enjoyed our resort and our very own Divi Dive operations with all services. Thank you for staying with us and we hope to welcome you again soon. Sunny regards, Vinita Front Desk/Guest Relations Supervisor

10/10 Excellent

Paul, New Hope

Séjour de 7 nuits en décembre 2023
Réponse de VINITA le 31 janv. 2024
Dear Paul, Thank you very much for taking the time for rating us a 5 out of 5. Thank you for staying with us and we hope to welcome you again soon. Sunny regards, Vinita Front Desk/Guest Relations Supervisor

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de VINITA le 8 janv. 2024
Dear Richard, Thank you very much for taking the time for rating us a 10 out of 10. Thank you for staying with us and we hope to welcome you again soon. Sunny regards, Vinita Front Desk/Guest Relations Supervisor

8/10 Bien

Marla

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The divi flamingo is a great place and all sorts of ways. The rooms are a great views were wonderful snorkeling was phenomenal the staff was friendly and it was close enough to town we could just walk in and find all sorts of great restaurants. Really enjoyed my stay there.
Séjour de 10 nuits en décembre 2023
Réponse de Celine van Meer le 20 janv. 2024
Dear Marla, thank you so much for taking the time to write a review! We are happy to read that you loved the view from your room, the snorkeling in our house reef and the service from our staff. Thank you for staying with us and we hope to welcome you again soon. Sunny Regards, Celine - General Manager

10/10 Excellent

Debora

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
People working at Divi Flamingo are so kind. Very relaxing hotel within walking distance of Kralendijk.
Séjour de 8 nuits en décembre 2023
Réponse de VINITA le 2 janv. 2024
Dear Debora Van Gerwen, Thank you very much for taking the time to write this review and for rating us a 5 out of 5. We are happy to read that you enjoyed our location, our staff of our resort. Thank you for staying with us and we hope to welcome you again soon. Sunny regards,Vinita Front Desk/Guest Relations Supervisor

2/10 Horrible

Pieter

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Zeer slecht
Bij aankomst in hotel bleek dat ze niets wisten van onze aankomst we waren niet geregistreerd. Na een hoop gedoe hadden we eindelijk na 1,5 uur gewacht te hebben kregen we een kamer.De kamer was niet echt schoon. Een dun straaltje water in badkamer . 197 euro per nacht is belachelijk voor deze kwaliteit en ontvangst. Schandalig!
Séjour de 1 nuit en octobre 2023
Réponse de Celine van Meer le 20 janv. 2024
Het spijt ons dat uw boeking niet in ons systeem stond en u daardoor een slecht ontvangst heeft ervaren. We hopen dat u Bonaire snel weer eens aan doet in de toekomst. Met gastvrije groet, Celine

10/10 Excellent

MARY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very CONVIVIAL STAFF ! ! !Beautiful Environment ! ! ! Excellent FOOD ! ! ! ALL ROUND FABULOUS ! ! ! I'll be BACK ! ! !
Séjour de 7 nuits en mai 2023
Réponse de Celine van Meer, General Manager le 12 juin 2023
Wow! 5 stars! We are very proud. On behalf of the team, thank you so much Mary. We are delighted to read that you loved our environment, food and the friendliness of our staff. We greatly appreciate the time taken to rate our resort. Thank you for staying with us and we look forward to welcoming you again.Sunny regards, Celine van Meer

10/10 Excellent

Jeremy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My wife and I stayed here in 1998 for our honeymoon, and we returned for our 25th anniversary. It is still a wonderful place to stay, and even better since it has been updated. Our room was immaculate, as were the grounds. You constantly see staff cleaning up. Speaking of staff, they are amazing! I can't name them all, but each and every person we talked to were beyond friendly and helpful. For now, we only snorkel, and it is perfect off of the resort. Food and drink options are all good, and there are also some good restaurants close by. We really liked the pizza place at Divi! It was better than expected. We are so glad we could go back, and hope to return again soon!
Séjour de 4 nuits en mai 2023
Réponse de Celine van Meer le 20 janv. 2024
What an amazing review! We are delighted that you decided to return to our resort to celebrate your 25th anniversary and that you loved your experience so much. We are happy to read that your room was immaculate and that you enjoyed the service from our staff and our Slice Pizza restaurant. Thank you for taking the time to write this wonderful review and we look forward to welcome you back again soon. Sunny regards, Celine - General Manager

8/10 Bien

Phyllis

Les points forts : Propreté et personnel et service
Vacation
Love the view the room needs to be nicer a little dated
Séjour de 7 nuits en mai 2023
Réponse de Celine van Meer, General Manager le 3 juin 2023
Dear Phyllis,Thank you so much for taking the time to write a review! We are happy to read that you loved the view from your room. Starting July 1 we will renovate our hotel rooms per block. Hope that we may welcome you back soon in our new rooms. Sunny Regards, Celine van Meer.

6/10 Satisfaisant

Elisabeth

Voyage d’affaires
Prijs kwaliteit verhouding is zoek
Séjour de 2 nuits en avril 2023
Réponse de Celine van Meer, General Manager le 29 avr. 2023
Beste Elisabeth,Dankuwel dat u de tijd heeft genomen om een recensie achter te laten. Het spijt ons dat we niet aan uw verwachtingen hebben voldaan. Doordat er weinig informatie bij de recensie staat weten wij niet precies waarnaar u refereert. We hopen dat u Bonaire snel weer zult bezoeken, met gastvrije groet, Celine

8/10 Bien

Elisabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 6 mai 2023
Dear Elisabeth,Thank you very much for taking the time to write this review and for rating us 4 out of 5. Thank you for staying with us and we hope to welcome you again. Sunny regards, Michelle Steenvoorden

10/10 Excellent

Anna

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice resort
Loved the location and friendliness of the staff. Would definitely stay again. Food and drinks on the resort were great.
Séjour de 7 nuits en mars 2023
Réponse de Celine van Meer, General Manager le 6 avr. 2023
Wow! 5 stars! We are very proud. On behalf of the team, thank you so much Anna. We are delighted to read that you loved our location, food & drinks and the friendliness of our staff. We greatly appreciate the time taken to rate our resort. Thank you for staying with us and we look forward to welcoming you again. Kind regards, Celine van Meer

8/10 Bien

Bernard

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, great staff, and great location
Séjour de 7 nuits en mars 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 30 mars 2023
Dear Bernard,Thank you very much for taking the time to write this review and for rating us a 4 out of 5. We are happy to read that you enjoyed our location, our staff and the cleanliness of our resort. Thank you for staying with us and we hope to welcome you again soon. Sunny regards, Michelle Steenvoorden (guest relations intern)

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This is one of my favorite resorts. The dive operation is absolutely first class. We look forward to returning in the future.
Séjour de 1 nuit en mars 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 23 mars 2023
Dear Michael,Thank you very much for taking the time to write this nice review! We are delighted to read that we are one of your favourite resorts, and that you believe our dive operation is first class. Thank you for staying with us and we look forward to welcoming you again. Sunny regards,Michelle Steenvoorden (Guest Relations intern)

10/10 Excellent

Femke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 17 mars 2023
Dear Femke, thank you very much for taking the time to write your review. We are delighted that you rate our resort and your stay as a 5 out of 5! We are glad that you have enjoyed our resort.Sunny greetings,Michelle Steenvoorden (Guest Relations intern)

10/10 Excellent

seu-lai, willemstad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en mars 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 17 mars 2023
Dear Mr Seu-Lai,Thank you very much for taking the time to write your review. We are delighted that you rate our resort and your stay as a 10 out of 10! We are glad that you have enjoyed our resort, our facilities, the cleanliness and that you appreciated the friendly service from our staff. Hope that we may welcome you back soon! Sunny regards,Michelle Steenvoorden (Guest Relations intern)

10/10 Excellent

Johnathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was nice. The staff were super hospitable, friendly, and helpful. The food was great, the diving was good, overall enjoyable experience.
Séjour de 9 nuits en février 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 28 févr. 2023
Dear Johnathan, thank you very much for taking the time to write your review. We are delighted that you rate our resort and your stay as a 10 out of 10! We are glad that you have enjoyed our resort, our food, the diving and the cleanliness. We are glad that you liked the friendly service from our staff. Hope that we may welcome you back soon! Sunny regards, Michelle Steenvoorden (Guest relations intern)

10/10 Excellent

Christiaan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Mooie ligging en omgeving! Kamers wat gedateerd.
Séjour de 14 nuits en février 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 28 févr. 2023
Dear Christiaan, thank you very much for taking the time to write a review. We are glad to read that you enjoyed the location of our resort, right next to Kralendijk. We hope to welcome you back very soon. Sunny greetings, Michelle Steenvoorden

10/10 Excellent

Marc, Paradera

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good resort
Séjour de 2 nuits en février 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 28 févr. 2023
Dear Marc, thank you very much for taking the time to write your review. We are happy that you have enjoyed your stay. We hope that you will visit us again soon. Sunny regards,Michelle Steenvoorden (Guest relations intern)

10/10 Excellent

Randall

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en janvier 2023
Réponse de Michelle Steenvoorden - Intern Guest Relations le 17 mars 2023
Dear Randall, thank you very much for taking the time to write your review. We are delighted that you rate our resort and your stay as a 5 out of 5! We are glad that you have enjoyed our resort.Sunny greetings,Michelle Steenvoorden (Guest Relations intern)

6/10 Satisfaisant

Maria

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Great location right by the sea with seaview rooms opening out to the water. The resort is dated, the rooms definitely need an upgrade. Expensive for the state of the resort but if you want to listen to the waves all night, it's worth it.
Réponse de Michelle Steenvoorden - Intern Guest Relations le 28 févr. 2023
Dear Maria, thank you very much for taking the time to write a review. We are happy to read that you enjoyed the location of your room and our resort, indeed right at the Caribbean Sea, great that you have enjoyed the sound of the waves. We are sorry to read that your room did not exceed your full expectations. Very soon our hotel rooms will be renovated so we hope you will return.Sunny greetings, Michelle Steenvoorden (guest relations intern)

6/10 Satisfaisant

Rune Johan

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2022

10/10 Excellent

DYLAN

Réponse de Celine van Meer le 20 janv. 2024
Thank you, Dylan, for rating us with a 5 out of 5. Sunny regards, Celine

4/10 Médiocre

Sergey

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
No microwave in room.
Séjour de 9 nuits en novembre 2022
Réponse de Thamy ter Beek - Intern Guest Relations le 12 déc. 2022
Dear Mr. Sergey,Thank you for taking the time to write your feedback. We are sorry that we did not exceed your expectations. You have booked a deluxe room, our deluxe rooms are equipped with a coffee maker and a mini fridge. We do not have microwaves in our deluxe rooms and standard rooms, which is confirmed on the booking websites. Our studio rooms are equipped with a microwave as part of the kitchen.We hope that you still enjoyed your stay with us. In case you have any questions or remarks, please do not hesitate to contact us. We hope that you will decide to come back to our resort again.Sunny regards,Thámy ter BeekGuest Relations Intern

10/10 Excellent

Eugene

Les points forts : Propreté, personnel et service, équipements
Property was pleasant to stay at. Clean with friendly and helpful staff. Liked the proximity to Kralendijk and the dining options nearby. All within walking distance.
Séjour de 3 nuits en novembre 2022
Réponse de Thámy ter Beek Guest Relations Intern le 29 nov. 2022
Dear Eugene,Thank you very much for taking the time to write your review. We are delighted that you rate our resort and your stay as a 5 out of 5! We are glad that you have enjoyed our resort, location and its cleanliness and that you appreciated the friendly service from our staff. Hope that we may welcome you back soon! Sunny regards,

6/10 Satisfaisant

David G

Séjour de 7 nuits en novembre 2022

8/10 Bien

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 3 nuits en octobre 2022
Réponse de Celine van Meer le 20 janv. 2024
Thanks, Alexander, for rating us. Sunny regards, Celine

8/10 Bien

Lindsay

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great while I was there. I had a real difficult time contacting the location with my questions. I called and was one hold for over an hour and then left a message. Didn’t get return calls. So I had unanswered questions that honestly worked out just fine. I had the same issue with emailing the dive shop- never got a return email. So I didn’t schedule anything or get my questions answered but everything sounds like there needs to be zero plans and diving is easy there. When I got there the shop wouldn’t let us dive until the next day after this orientation they only do at 930am. So I lost a half day of diving for this 20 min orientation. I asked if I could pay for it to be done when I arrived and I was told ‘no Bc people that fly in are tired and dehydrated.’ I’m a mom of young kids. I was pretty disappointed in this. And I kept being told everything was booked up and I should have scheduled ahead. It was said to me consistently. But it wasn’t all booked up. I went on boat dives and did everything I wanted. I just asked them to let me know if things opened up and things always did. I just felt like they are use to the same divers coming years after years or divers that have been to Bonaire many times that they aren’t use to new people asking questions. At one point I had to tell the person at the dive shop that I am asking questions Bc I do not know the answer. After organizing these details- I had a great time. The resort and workers were so fun and nice.
Séjour de 4 nuits en septembre 2022

8/10 Bien

Anna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Het was een prettig verblijf. Dicht bij het centrum. Vriendelijk personeel. Eten is goed. Wel erg jammer dat je steeds de zelfde menu kaart hebt. Wij waren er in juni en nog steeds de zelfde kaart.
Séjour de 5 nuits en septembre 2022
Réponse de Thamy ter Beek - Intern Guest Relations le 20 sept. 2022
Beste Anna,Bedankt voor uw review. Wat fijn om te horen dat u heeft genoten van ons resort!Wij bieden vier keer per week een dinerbuffet aan in verschillende thema's. Misschien kunnen we in de toekomst meer toevoegen, we waarderen uw feedbackWij kijken er naar uit om u nog een keer te verwelkomen op ons resort.Met vriendelijke groet,

10/10 Excellent

Zachary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly and helpful staff. Right on the beach. Very secure resort. Great air-conditioning and only 5 minutes walk to centre. Great hotel.
Séjour de 1 nuit en septembre 2022
Réponse de Thamy ter Beek - Intern Guest Relations le 20 sept. 2022
Dear Zachary,Thank you very much for taking the time to write your review. We are happy that you have enjoyed your stay. We hope that you will visit us again soon.Kinds regards,

6/10 Satisfaisant

Thomas

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff was great but the Food was awful
Séjour de 4 nuits en août 2022
Réponse de Thamy ter Beek - Intern Guest Relations le 20 sept. 2022
Dear Thomas,Thank you for taking the time to write a review. We are sorry to hear that we did not exceed your expectations with our food. Unfortunately you did not specify which meal period or menu you are referring to or what dish specifically. Thank you for staying with us.Kinds regards,

10/10 Excellent

Shawn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed staying at the resort. It was convenient to many places. We did the all inclusive and the food in the Chibi Chibi was good. The buffet was very limited on different types of food. Overall it was good. They had a singer for a couple of evenings for a couple nights. Otherwise there is not much entertainment. It does have a small casino attached.
Séjour de 7 nuits en août 2022
Réponse de Nella Martinus - Guest Relations Coordinator le 28 août 2022
Dear Shawn,We are delighted with the 5 out of 5 rating from you. Thank you very much for taking the time to write your review. We are happy that you have enjoyed your stay and the All Inclusive package. We offer 4 nights of live music (a singer, a band and or karaoke). We also have yoga classes, Aquarobics and a movie night in the garden. Perhaps we can add more in the future, we appreciate your feedback. We hope that you will visit us again soon. Best Regards,

8/10 Bien

William

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The place was beautiful and amazing
Séjour de 5 nuits en juin 2022
Réponse de Nella Martinus - Guest Relations Coordinator le 28 août 2022
Dear Mr. William,Thank you very much for your nice review. We are happy that you experienced our resort as beautiful and amazing. We hope to welcome you back soon. Best Regards,

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was as expected, staff, service, food, etc. Have been there before and will go back when Expedia will feature it with a substantial discount.
Séjour de 14 nuits en avril 2022

8/10 Bien

Keith

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall very good.
Séjour de 7 nuits en mai 2022

8/10 Bien

Frederick

Séjour de 6 nuits en avril 2022

6/10 Satisfaisant

Inge

Les points faibles : Infrastructures et conditions de l’hébergement
A difficult week in Divi
The room was musty but management did not even react. Mold in the airconditioning frightening. Neighbor got robbed by the maid. After police report part of money was returned. Management did nothing. No roomservice. As an elderly person difficult to get around. They should maybe have a trolley going from one end to the other.
Séjour de 7 nuits en mars 2022