Piscine extérieure, parasols de plage, chaises longues

Avis sur Sterlings Mac Hotel

5 out of 5
Sterlings Mac Hotel
134, Old Airport Road, Kodhilli, Bengaluru, Karnataka

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 48 avis sur 118." "
Note des voyageurs de 8 (Bien), d’après 47 avis sur 118." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 118." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 118." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 118." "

8,6/10

Propreté

8,2/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel.
The only problem is the distance to the airport: over one hour.

8/10 Bien

Arthur

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location. Room is small. Beds are small. Food buffet is good. Afternoon tea is good. Staff are friendly.
Séjour de 2 nuits en avril 2024
Réponse de Sterlings Mac Hotel le 8 avr. 2024
Dear Mr. Arthur,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Nicholas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Nice and clean, with friendly helpful staff who made it very easy for my first visit to India. Breakfast and evening meal buffets are varied and mix of European and Indian (North & South) food, so suitable for all pallets. Fresh drinking water in the room everyday. There are a few shops within 10 min walk to get big bottles of water or any essentials you need. Good location for access to my company office in Domlur.
Séjour de 5 nuits en mars 2024
Réponse de Sterlings Mac Hotel le 18 mars 2024
Dear Mr. Nicholas,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our services and hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

2/10 Horrible

Rohit

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
12
Séjour de 3 nuits en février 2024
Réponse de Arya le 12 mars 2024
Dear Mr. Rohit,Greetings from Sterlings Mac Hotel!We're sorry to hear that we didn't meet your expectations. Could you please share a brief overview of your experience so we can address any issues? Your feedback is valuable to us and will help us improve our service. Thank you for taking the time to provide your input.Thank youRegardsArya Srini RaoGeneral Manager

4/10 Médiocre

kartheek

Voyage d’affaires
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Sterlings Mac Hotel le 11 déc. 2023
Dear Mr. Kartheek, Thank you for sharing your valuable feedback with us. We regret to learn that we fell short of your expectations. We have noted your valuable feedback about our hotel and the same will be addressed on priority. I assure you of a memorable experience on your next visit.We would like to understand in detail as to where we lacked to serve you better in the near future.We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Sebastian

Séjour de 2 nuits en novembre 2023
Réponse de Sterlings Mac Hotel le 13 déc. 2023
Dear Mr. Sebastian, Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us.It was a great pleasure serving you.I appreciate your efforts in sharing your generous and motivating feedback.We're ecstatic that you had a wonderful experience with us. Your positive ratings about our hotel and will undoubtedly motivate all of us to continue providing exceptional care and attention to our guests.My team and I look forward to the pleasure of welcoming you back again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Sterlings Mac Hotel le 18 nov. 2023
Dear Guest,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Bien

GARY

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Sterlings Mac Hotel le 17 oct. 2023
Dear Mr. Gary,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Bien

Naveen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The strategic location of the hotel worked for us
Séjour de 6 nuits en août 2023
Réponse de Sterlings Mac Hotel le 28 oct. 2023
Dear Mr. Naveen, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Hari

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Washroom looking old.....nice stay!
Séjour de 1 nuit en août 2023
Réponse de Sterlings Mac Hotel le 29 août 2023
Dear Mr. Hari, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our hotel. We have also noted your valuable observations regarding the structure and shall look into it. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Ramadevi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Sterlings Mac Hotel le 31 juil. 2023
Dear Ms. Ramadevi, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Bien

Ramadevi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was excellent except for a bit of malfunction of AC control panel. They can definately do a better job of cleaning the corridors.
Séjour de 4 nuits en juillet 2023
Réponse de Sterlings Mac Hotel le 10 juil. 2023
Dear Ms. Ramadevi, Thank you for taking time to share your experience with the Expedia community and with us. We regret to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. I assure you of a memorable experience on your next visit. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Ravi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the kind and super fast service, dining, cleanliness, ambiance and transportation. Administration and all ground staff are very helping.
Séjour de 2 nuits en juin 2023
Réponse de Sterlings Mac Hotel le 21 juin 2023
Dear Mr. Ravi,We are pleased to know that your experience at The Sterlings Mac Hotel, Bengaluru was excellent and thank you for such a beautifully penned review.Your generous indication of our performances will be a source of motivation for our staff, and this encourages us to achieve even higher standards of services.I take pride in my passionate team who contributed and work tirelessly, ensuring our guests receive the highly personalized services that we are known for. Your gracious commendations for their efforts are thus much appreciated.We look forward to your gracious visits in the future and assure you the lifetime memories. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

8/10 Bien

Swayam

Les points forts : Propreté et personnel et service
Overall my stay was good. But got small plumbing issue in the bathroom and water heating issue was thr.
Séjour de 2 nuits en mai 2023
Réponse de Sterlings Mac Hotel le 25 mai 2023
Dear Mr. Swayam, Thank you for sharing your valuable feedback with us. We regret to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. I assure you of a memorable experience on your next visit. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Bien

Rohan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was nice, staff were alright. Smoking area was on terrace and the security didn’t let me smoke after 12 am, spoke to the manager, that was sorted. The food is a bit overpriced so I ate outside, stay wise I’ve no complaints
Séjour de 4 nuits en mai 2023
Réponse de Sterlings Mac Hotel le 17 mai 2023
Dear Mr. Rohan, Thank you for staying with us and reviewing us on this forum.At Sterlings Mac Hotel it is our constant endeavor to delight our guests with the best of services and facilities and hence we are glad that your entire experience with the property was great. We thank you for your appreciation about the hotel & professionalism of our staffs. We have also noted your valuable observations about the service standards and the same will be addressed on priority. Please accept our heartfelt gratitude and thank you again for choosing Sterlings Mac Hotel as your hospitality partner.We look forward to your gracious visits in the future and assure you the lifetime memories. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

10/10 Excellent

Ravi

Séjour de 2 nuits en avril 2023
Réponse de Sterlings Mac Hotel le 5 mai 2023
Dear Mr. Ravi, Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our services and our hotel. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Amit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome hotel to stay.
Séjour de 1 nuit en mars 2023
Réponse de Sterlings Mac Hotel le 9 mars 2023
Dear Mr. Amit,Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us.It was a great pleasure serving you.I appreciate your efforts in sharing your generous and motivating feedback.We're ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional care and attention to our guests.My team and I look forward to the pleasure of welcoming you back again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Bien

Praveen

Séjour de 3 nuits en février 2023
Réponse de Sterlings Mac Hotel le 20 févr. 2023
Dear Mr. Praveen,Thank you for staying with us and reviewing us on this forum.Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

6/10 Satisfaisant

Sandeep

Séjour de 1 nuit en janvier 2023

6/10 Satisfaisant

Edwin

Voyage en famille
Les points faibles : Propreté
Rooms and building is dated.
Réponse de Sterlings Mac Hotel le 3 janv. 2023
Dear Mr. Edwin, Thank you for sharing your valuable feedback with us. We regret to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. I assure you of a memorable experience on your next visit. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused.Please do come back and stay with us again and give us an opportunity to serve you better.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Pranav Kumar

Séjour de 1 nuit en novembre 2022
Réponse de Sterlings Mac Hotel le 6 déc. 2022
Dear Guest,Thank you for staying with us and reviewing us on this forum. Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive ratings regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

6/10 Satisfaisant

katarina

Séjour de 5 nuits en octobre 2022
Réponse de Sterlings Mac Hotel le 19 nov. 2022
Dear Ms. Katarina, Thank you for choosing Sterlings Mac Hotel for your recent stay and taking time out for sharing your valuable feedback with us.It was a great pleasure serving you.We're ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional care and attention to our guests.My team and I look forward to the pleasure of welcoming you back again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

8/10 Bien

Shankar, Edison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2022

10/10 Excellent

Reuben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outstanding service
Excellent buffet style breakfast lunch and dinner. With vegetarian and non veg options. The restaurant crew is very professional. The check in and check out is fast and smooth. The spa wasn't that great. The gym room had everything I needed for my daily workout. I will definitely be back.
Séjour de 3 nuits en octobre 2022
Réponse de Sterlings Mac Hotel le 26 oct. 2022
Dear Mr. Reuben,Thank you for staying with us and reviewing us on this forum. Thank you for your feedback, we are delighted that your entire experience with the property was great. We greatly value receiving warm and positive comments regarding our services and our staffs. We continue to strive to achieve the highest standards of services at the hotel and we look forward to welcoming you back soon.We have noted your valuable observations about the Spa service and the same will be addressed on priority. We thank you once again for choosing Sterling Mac Hotel as your hospitality partner.We look forward to welcoming you once again.Warm Regards,Arya Srini Rao,General ManagerSterlings Mac Hotel.

10/10 Excellent

Padmaja

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Sterlings Mac Hotel le 17 août 2022
Thank you for your reviews. We look forward to welcoming you back at the hotel. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

4/10 Médiocre

deepak

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Run down property
Séjour de 2 nuits en juillet 2022
Réponse de Arya Srini Rao, General Manager le 23 juil. 2022
Dear Mr. Deepak, Thank You very much for choosing to stay at ‘Sterlings Mac Hotel & Suites, Bangalore. Thank you very much for your review. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We will continue to further enhance and improve our product offering going forward. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better.

2/10 Horrible

deepak

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
run down property
Séjour de 1 nuit en juillet 2022
Réponse de Arya Srini Rao, General Manager le 23 juil. 2022
Dear Mr. Deepak, Thank You very much for choosing to stay at ‘Sterlings Mac Hotel & Suites, Bangalore. Thank you very much for your review. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We will continue to further enhance and improve our product offering going forward. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better.

8/10 Bien

Abhishek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Arya Srini Rao, General Manager le 15 juin 2022
Dear Mr. Abhishek, Thank you for choosing Sterlings Mac Hotel & Suites as your preferred hotel for your business/Holiday visits to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review.

2/10 Horrible

vishnu

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worst . Never stay again. Waste of money.
Séjour de 3 nuits en juin 2022
Réponse de Arya Srini Rao, General Manager le 14 juin 2022
Dear Mr. Vishnu, Thank you for choosing Sterlings Mac as your preferred hotel for your visit to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services, breakfast & our associates are a great motivation for the entire team. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better. Warm Regards, Sterlings Mac Hotel.

8/10 Bien

Harsh

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel was good, stay was comfortable but the food was horrible.
Séjour de 4 nuits en juin 2022
Réponse de Arya Srini Rao, General Manager le 14 juin 2022
Dear Guest, Thank you for choosing Sterlings Mac as your preferred hotel for your visit to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services, breakfast & our associates are a great motivation for the entire team. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better. Warm Regards, Sterlings Mac Hotel.

8/10 Bien

Chitrakshi

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Service was slow
Séjour de 2 nuits en mai 2022
Réponse de Arya Srini Rao, General Manager le 14 juin 2022
Dear Guest, Thank you for choosing Sterlings Mac as your preferred hotel for your visit to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services, breakfast & our associates are a great motivation for the entire team. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better. Warm Regards, Sterlings Mac Hotel.

10/10 Excellent

Rohit

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property was good but service during Dinner and Breakfast was not upto the mark seemed to be a little under staffed
Séjour de 6 nuits en mai 2022
Réponse de Arya Srini Rao, General Manager le 14 juin 2022
Dear Mr. Rohit, Thank you for choosing Sterlings Mac as your preferred hotel for your visit to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services, breakfast & our associates are a great motivation for the entire team. We are sorry to learn that we fell short of your expectations. We have noted your valuable observations about the service standards and the same will be addressed on priority. We sincerely hope that you would treat this issue in isolation and not let it affect your relationship with us. Our apologies for the inconvenience caused. Please do come back and stay with us again and give us an opportunity to serve you better. Warm Regards, Sterlings Mac Hotel.

8/10 Bien

Ashutosh

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Property matches the description. Staff was helpful.
Séjour de 2 nuits en février 2022
Réponse de Arya le 16 févr. 2022
Thank you for choosing Sterlings Mac Hotel & Suites for your recent stay and taking time out for sharing your valuable feedback with us. We are truly pleased to know that you had a wonderful stay experience at the hotel and appreciated our hospitality and services. Thank you once again for the positive feedback and it was a great pleasure to serve you as our valuable guest. Your patronage is of utmost importance to us and I look forward to welcoming you back and extending exceptional service and experience. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Comfortable and convenient stay
Séjour de 4 nuits en janvier 2022
Réponse de Arya le 16 févr. 2022
Dear Guest, Thank you for choosing Sterlings Mac Hotel & Suites for your recent stay and taking time out for sharing your valuable feedback with us. We are truly pleased to know that you had a wonderful stay experience at the hotel and appreciated our hospitality and services. Thank you once again for the positive feedback and it was a great pleasure to serve you as our valuable guest. Your patronage is of utmost importance to us and I look forward to welcoming you back and extending exceptional service and experience. Warm Regards, Arya Srini Rao, General Manager Sterlings Mac Hotel.

10/10 Excellent

Umang

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Suites are very good. Staff is courteous and very accommodative.The TV in bedroom was not working but other than that everything else was above expectations.
Séjour de 1 nuit en mai 2021

10/10 Excellent

Lalit

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Excellent hospitality. Strongly recommended....
Séjour de 2 nuits en mars 2020
Réponse de Shibani Rai le 7 mars 2020
Dear Mr. Lalit, Thank you for choosing Sterlings Mac as your preferred hotel for your business/Holiday visits to Bangalore. We appreciate your feedback and thank you for sharing your experience at our hotel in this review. Your kind words of appreciation for the hotel services & our associates are a great motivation for the entire team. We would like to assure you that we are committed to provide our guests comfortable and memorable experience. We at Sterlings Mac provide the services that offer our guests an inspiring and engaging experience. . Please accept our heartfelt gratitude and thank you again for choosing Sterling Mac as your hospitality partner. We look forward to welcoming you once again…

2/10 Horrible

Anoop M

Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not a five star experience ...
The hotel was dark and unkept and I would not recommend for a business traveller or single lady as the conditions are not at all good and i did not feel comfortable. The kitchen is in the middle of the hotel making everything smell like fried bread at 6am and the lobby area is very dark. This is not what you would expect of a 5 star hotel by any international standards. There is a reason why it is half the price of any other five star hotel in the area.
Séjour de 5 nuits en septembre 2019

2/10 Horrible

Empire

Les points faibles : Personnel et service
A School of Kids
Bad Managers, Front Desk and useless Restaurant Manager. They chase you hound you and publicaly point out issues that can be calmly and politely be addressed. Useless absolutely useless Hotel experience and it bring my belief again to the Brands where staff are well trained and groomed to Internal customer expereince.
Séjour de 1 nuit en septembre 2019

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It’s a good hotel and food was nice. Staff at hotel are warm
Séjour de 9 nuits en août 2019

10/10 Excellent

Kenoh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2019

10/10 Excellent

Ram

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stsy
Nice location, good facilities and courteous service.
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was right across my office. Little noisy place but hotel from inside is quite and well maintained. I would stay here again.
Séjour de 2 nuits en décembre 2018

6/10 Satisfaisant

Vincent, Taipei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My booking is twin bed but hotel don't mention the bed change to double before I walk into the room. And finally just say sold out the room.
Séjour de 4 nuits en novembre 2018

10/10 Excellent

Bernt Magne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en octobre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Big, clean, expensive hotel, so-so service.
They seem to have two different buildings - one 3 or 4 star, another 5 star. My experience is only with 5-star. Don't know about other one. It is a big, clean, expensive hotel. So, service is not as personalized as smaller ones. I have stayed in hotels where managers remember you by name, but not this one. Breakfast service is slow, they don't even bother to acknowledge you. Other than that, breakfast itself is good, room is luxurious, location is not in red-hot area, but closer to Indiranagar. Hard to find. They have no name on the exterior of the building. Overall, it's a good hotel if you don't care about service. If you do, there are better hotels. WiFi didn't seem that fast.
Séjour de 3 nuits en septembre 2018
Réponse de Arya Srini Rao, General Manager le 3 oct. 2018
Dear Guest, At the outset we thank you for taking out the time for such a fabulous endorsement of the Sterlings Mac Hotel Bengaluru and for your kind words about the experience you had at our hotel. At Sterlings Mac it is our constant endeavor to delight our guests with the best of services and facilities and hence we are glad that your entire experience with the property was great. We would like to assure you that we are committed to provide our guests comfortable and memorable experience. We at Sterlings Mac provide the services that offer our guests an inspiring and engaging experience. I and my team look forward to welcoming you back once again at Sterlings Mac.