Extérieur

Avis sur Woughton House Hotel

4 out of 5
Woughton House Hotel
Newport Rd, Woughton on the Green, Milton Keynes, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 135 avis sur 332." "
Note des voyageurs de 8 (Bien), d’après 121 avis sur 332." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 332." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 332." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 332." "

8,6/10

Propreté

8,2/10

Personnel et service

8,4/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2019
Réponse de Natasha Driver le 1 juil. 2019
Good evening, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Natasha Driver

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Calme et qualité. Les chambres sont confortables et propres. Le lieu est enchanteur.
Séjour de 3 nuits en avril 2019
Réponse de Natasha le 15 mai 2019
Bonne après-midi, Merci pour la grande critique de notre hôtel! Nous sommes heureux que vous ayez apprécié votre séjour et espérons vous revoir très bientôt. Sincères amitiés, Natasha Driver

8/10 Bien

gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel sympa
Une nuit pour business, chouette petit hotel. Service sympa et nourriture classique pour un Mercure en Angleterre

6/10 Satisfaisant

ESTHER, NICE

Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour du 27 juin au 29 juin 2015
2 nuits dans l'aile "coach house" : chambre n° 13 minuscule avec lucarne, douche WC dans un espace de 1,50 m carré sans fenêtre ni lavabo (lave main seulement), aucune insonorisation entre les chambres, accueil glacial à notre arrivée, équivalent 2 étoiles en France. Seuls + : le petit déjeuner et le cadre.

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en juin 2020

10/10 Excellent

Martina

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely staff - perfect little country house close to London
Séjour de 1 nuit en mars 2020

10/10 Excellent

Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
disappointed
There was a wedding party going on the night we stayed which we were obviously not aware of. It was incredibly noisy until early morning due to the party downstairs and we couldn’t sleep at all due to this. We were moved to another room quite late into our night away together and the room we were moved to was a downgrade from the one I had booked and paid for. Also could still hear all the noise from the party so could not sleep very well at all. Disappointed
Séjour de 1 nuit en février 2020

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Little Secluded Hotel.
Lovely little hotel in secluded grounds. Good bar food, very clean, warm and cosy. I particularly enjoyed the pianist who played some wonderfull tunes while we sat and enjoyed a few drinks at the bar.
Séjour de 1 nuit en février 2020

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020

8/10 Bien

Darren

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
H
Water booster pump keep operating intermittently all night keeping me awake. There was no hot water, not running. Room was lovely, but a little cold.. found that the heavy curtains blocked out the heat a little.
Séjour de 1 nuit en janvier 2020

6/10 Satisfaisant

Nigel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Woughton Hotel good and bad
Room was comfortable though had to get TV repaired and aircon did not work so very warm night. Dinner in the restaurant was an awful experience as they had a big party in the function room which meant the hotel guests were neglected. Almost 2 hours to receive main course and it was not what was ordered so another 30 minutes wait to get the right meal.
Séjour de 1 nuit en janvier 2020

8/10 Bien

angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was better than we thought it would be and excellent service from all staff cannot fault anything
Séjour de 1 nuit en décembre 2019

8/10 Bien

Daniel

Séjour de 1 nuit en décembre 2019

10/10 Excellent

Nate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant
I was really blown away when I pulled up to the hotel. It’s very striking, and the inside was quiet the same. The staff are lovely and the room was lovely. Close walk to the local pubs, great parking. Spot on.
Séjour de 1 nuit en décembre 2019

6/10 Satisfaisant

Peter

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay very comfortable room . Staff on reception were friendly and welcoming . Whilst friends offered a newspaper we were not told about it . Disappointed with Restaurant. Because of a function earliest table we could book was for 9.30 . This was told us on check in. Food very expensive for food offered. Whilst restaurant staff were friendly menu knowledge was limited but they did go and ask the kitchen . No bread offered which would had been nice as there was a wait for the food. Very limited selection of wines would have liked to see a house red, white or rose to choose from . Excellent breakfast, good choice and selection . Check out efficient but not as friendly .
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Maeva

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

8/10 Bien

NickL, Nottingham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel with a bit of character. Everything in good condition and we enjoyed a really good meal as well. Handily placed for Luton airport.
Séjour de 1 nuit en novembre 2019

10/10 Excellent

lorraine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely lovely
We had a lovely nights stay here and nothing was too much trouble. The breakfast was amazing
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MK best
Hotel was far better than I expected. Very comfortable and clean with good breakfast and friendly service. But next time I will bring my own pillow!
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Paula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
perfect in every way
From the check in to the check out, and everything in between, this hotel was perfect. The staff were lovely, service was quick and with a smile, the room and food were amazing and the drinks were brilliant. I have a gluten allergy and I made the waiting staff aware when we were seated. The chef let me choose anything I wanted from the menu and he adapted it to fit my allergy. For the first time ever, I could pick from the normal menu and have the same as everyone else and not be made to feel like a burden. The food was delicious and the atmosphere in the restaurant was so peaceful. The bar was classy without being stuffy and the prices were reasonable. I’d definitely stay again
Séjour de 1 nuit en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely setting and relaxing atmosphere Nothing not to like
Séjour de 2 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It feels luxurious. Although in Milton Keynes it feels as if it’s in the country, and our room was very quiet and comfortable. The breakfast choices were absolutely delicious and the cooked items I tried were tasty and beautifully cooked. Staff were very attentive and helpful.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The food was delicious, and there was a good choice for breakfast. The rooms, bedding and towels were spotless, and the cleaning staff were very friendly. The reception staff were helpful, relaxed and friendly. They gave us time.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

PETER

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good Hotel, though Restaurant food average
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warm and cosy. The decor is beautiful and the beds are very comfortable.
Séjour de 1 nuit en octobre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When Expedia booked a twin room rather than a double room the staff at Woughton house went over and above to give us not only a double on our wedding anniversary but also an upgrade.
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Kathryn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel in rural setting, convenient M Keynes
Beautiful building in excellent location with historic feel and lovely spaces to relax. Staff very helpful and welcoming. Bedroom and bathroom spacious with good quality products available. Bath panel requiring a facelift but otherwise decoration and furnishings great. Second visit and will return. Terrace and garden areas lovely, rural outlook.
Séjour de 1 nuit en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
No room available on arrival. Eventually had a room provided. Not the room type originally booked.
Séjour de 2 nuits en septembre 2019
Réponse de Natasha le 28 sept. 2019
Good evening, Sorry to hear about the issue you experienced with your room. If you would like to dicuss this further please contact me on 01908 661 6919 Kind Regards Natasha Driver

10/10 Excellent

Ebony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2019
Réponse de Natasha le 28 sept. 2019
Good evening, Thank you for your great review of our hotel. We hope to see you again in the future. Kind Regards Natasha Driver

8/10 Bien

Julie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
May
The hotel and reception staff were brilliant. We actually stayed a little longer as they made us feel so welcome. The restaurant staff were not so good, poor service, clearing dinner table either side of us and setting up for breakfast before 9pm. Quite rude arguing in front of us. We did report to the manager who took our feedback.
Séjour de 1 nuit en mai 2019
Réponse de Natasha le 28 sept. 2019
Hi Julie, I am pleased to hear that you enjoyed your stay with us! Thank you so much for taking the time to write your review. With regards to the staff in the restaurant I will make sure this is looked over by the Management team to review. I hope to welcome you back again soon. Kind regards, Natasha Driver

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
A warm welcome. Nice hotel, nice staff and nice rooms
Séjour de 1 nuit en août 2019
Réponse de Natasha le 5 août 2019
Hi Elizabeth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Natasha Driver

8/10 Bien

Voyageur vérifié

Séjour de 5 nuits en juillet 2019
Réponse de natasha le 5 août 2019
Good evening, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Natasha Driver

8/10 Bien

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely rural location
Extremely comfortable hotel. We had a quiet room with a lovely bed and the breakfast was excellent. Unfortunately the restaurant in the evening was a disappointment but not enough to spoil our stay.
Séjour de 2 nuits en juillet 2019
Réponse de Natasha le 28 sept. 2019
Hi Sandra, Thank you for taking the time to review our hotel. I am glad you enjoyed your stay and that the issues you encountered in the restaurant didn't spoil your stay. We hope to see you again soon Kind Regards Natasha Driver

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Natasha Driver le 19 juil. 2019
Dear Graham, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Natasha Driver

10/10 Excellent

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Really lovely hotel. Everything I hoped it would be. Nothing too much trouble for staff.
Séjour de 1 nuit en juillet 2019
Réponse de Natasha le 7 juil. 2019
Hi Vanessa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Natasha Driver

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Quiet location but difficult to find. Cheerful but loud wedding going on. Breakfast not included with room rate. Bathroom needed a thorough cleaning
Séjour de 1 nuit en juin 2019
Réponse de Natasha le 7 juil. 2019
Good evening, Thank you for your review following your recent stay at Woughton House! I am sorry to hear that there were some issues during your stay. The niggles you list are all basic standards so I would like to apologise that we did not deliver our usual high service during your stay and I hope it did not impact on your overall experience with us too much. I do hope you will come and stay with us again soon. Kind regards, Natasha Driver

4/10 Médiocre

Ms Camilla M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed.
when we arrived we were told they were overbooked and they only had two rooms, not the three I had booked and paid for! We were offered a room at their sister hotel but this wasn't acceptable as we were supporting a blind colleague. We had to have two rooms instead, one of which was a twin, rather than split the group up. I haven't as yet received the refund for one room for one night. I think it is shameful that the receptionist was left to deal not just with our group but with an elderly gentleman who also had no room and was sent to the sister hotel. She should not have been left in that position, although to be fair to her, she was extremely professional.
Séjour de 1 nuit en juin 2019
Réponse de natasha le 7 juil. 2019
Hi Camilla, Thank you for taking the time to tell us about your experience at the Woughton House - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Natasha Driver

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay
Fabulous hotel, friendly & great value. Beautiful surroundings. Would recommend & will stay again.
Séjour de 1 nuit en mai 2019
Réponse de natasha le 6 juin 2019
Good evening, Thank you for your recent feedback during your stay with us here at Woughton House! It's always great to hear that our guests have had an enjoyable stay, enjoying the grounds and facilities we have to offer. Hopefully we have the opportunity to welcome you back to the property in the not too distant future. Kind Regards, Natasha Driver

10/10 Excellent

Pete

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2019
Réponse de Natasha le 26 mai 2019
Dear Pete, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Natasha Driver

8/10 Bien

mark

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en mai 2019
Réponse de Natasha le 26 mai 2019
Hi Mark, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Natasha Driver

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel
Had an over night stay before a day out in Milton Keynes. Great friendly service and lovely room. The bed was the most comfy bed I have ever stayed in!
Séjour de 1 nuit en mai 2019
Réponse de Natasha le 19 mai 2019
Hi Laura, Dear Laura, Many thanks for your kind words, I am really pleased that you enjoyed your recent stay with us here at Woughton House! I have already shared your feedback with the team and we hope you will come and stay with us again in the not too distant future. Kind regards, Natasha Driver

10/10 Excellent

KATHRYN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hard to beat
One of the most amazing places we have stayed in, beautiful throughout and excellent dining.
Séjour de 1 nuit en mai 2019
Réponse de Natasha le 19 mai 2019
Hi Kathryn, Thank you for your comments! I am pleased you enjoyed your stay and I hope we can welcome you back again soon. Kind Regards, Natasha Driver

10/10 Excellent

Kelvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2019
Réponse de Natasha le 13 mai 2019
Dear Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards,

8/10 Bien

Ms S

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Beautiful place to stay
Lovely boutique hotel in a beautiful setting. Slightly disappointing selection of drinks and the bar was understaffed. Breakfast was very nice. Lots of healthy options. Overall a lovely place.
Séjour de 1 nuit en avril 2019
Réponse de Natasha le 13 mai 2019
Good afternoon, Thank you for the great review of our hotel but I am sorry that you felt the bar was understaffed during your stay. We hope to see you again very soon. Natasha Driver