Les notes se basent sur un nombre total de 273 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,5 sur 5
Recommandé par 96 % des clients
4,6 Propreté de la chambre
4,6 Services et personnel
4,4 Confort de la chambre
4,5 Conditions de l'hôtel
Ils ont payé. Ils ont séjourné.
Nous avons vérifié.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Bethlehem,PA

A Stay to remember

Publié le 15 mars 2015
Les + : Mulligan's restaurant was very good and friendly. We were near the Sawgrass Country Club and shopping areas along with beaches at Punta Gorda.
Les - : The entrance was under construction along with the shopping center next to it. Perhaps that will improve.
Situation : Within driving distance is St. Augustin (with tours) and the PGA Hall of Fame. Jacksonville Beach is lovely.
We stayed at the Hilton Garden on PGA drive near Punta Gorda. The staff was very welcoming and we enjoyed the entire time and convenience of eating at the hotel also. We visited nearby Jacksonville Beach also and the PGA Hall of Fame.
Commentaire laissé par : Direction de l'hôtel
16 mars 2015 par Carol, Direction de l'hôtel
Dear Christine, What a lovely review. Thank you.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 10 mars 2015
Les + : Staff and location
Staff was probably one of the best I have ever seen.
Commentaire laissé par : Direction de l'hôtel
13 mars 2015 par Carol, Direction de l'hôtel
Thank you! Our team is all smiles because of your kind review.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 17 févr. 2015
Very clean hotel. Staff were extremely pleasant. Nice hotel.
Commentaire laissé par : Direction de l'hôtel
6 mars 2015 par Carol, Direction de l'hôtel
Thank you for your short but sweet 5-star review! We're glad you liked your stay.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Cleveland, Ohio

A one-night stay to play golf

Publié le 12 févr. 2015
Les + : Room and staff.
Les - : Request a means of payment other than the credit card I reserved it under. The bill should give me that option.
Situation : Great location to play TPC Sawgrass. It allowed me to take in the entire TPC experience (course, clubhouse, 19th hole drinks, and dinner there.
Very nice greeting when I got there. They answered all of my questions. The room was very nice. The only issue is that I wanted to pay cash for the room but they automatically charged my credit card prior to the actual check-out. Good experience. I would definitely stay there again.
Commentaire laissé par : Direction de l'hôtel
6 mars 2015 par Carol, Direction de l'hôtel
Dear Chris, Thank you for the 5-star review. We're pleased that you had a "good experience" and "would definitely stay there again." I also appreciate your feedback about being automatically billed, which will help us prevent similar inconveniences for future guests.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifiéde Ohio

Good location for playing golf at Sawgrass

Publié le 5 févr. 2015
Les + : The sheets, pillows, and most of all, the staff.
Les - : Refurbish the rooms, bathrooms, and more electrical outlets.
Situation : Sawgrass golf courses, and the PGA Golf Hall of Fame. Both were excellent.
Our experience at the Hilton Garden was excellent regarding the staff. They were so nice and helpful - we had to send a fax, and they took care of everything for us. So nice. The room however, is long overdue for a refurbishing. The toilet is too short for today's height of people, the shower was clean, but old and had vinyl walls, the carpet was not very clean, and was worn. The sheets were soft and new-ish, and the pillows were excellent. The sink area had only one outlet and was out-of-date. Their breakfast are was clean and cheerful, and the food prepared by their chef was very good. In short, the hotel needs a major renovation, and then it will have 5 stars.
Commentaire laissé par : Direction de l'hôtel
6 mars 2015 par Carol, Direction de l'hôtel
Dear Ndlptmom54, Thank you for taking the time to write a review about our hotel on Expedia. We do sincerely appreciate reading all comments, including criticisms, so that we may make appropriate changes to improve our guests' experiences.
3 sur 5
par un voyageur vérifié

Close to TPC

Publié le 31 déc. 2014
Les + : Location, nice people
Les - : room décor, very dull. poor lighting, old furniture,
Situation : TPC golf, 10 min to beach
Exterior and lobby are very up to date. the rooms are tired and rather dull.
Commentaire laissé par : Direction de l'hôtel
3 janv. 2015 par Carol, Direction de l'hôtel
Dear Jim, thank you for taking the time to review your stay at our hotel. We do appreciate your comments, and hope you'll visit with us again in the future to enjoy some of our ongoing updates.
5 sur 5
Recommandé
pour Familles
par Jamesde Louisville

Super Stay!

Publié le 31 déc. 2014 sur Hotels.com
Great hotel and clean rooms. The beds were comfortable and the staff was friendly.
Commentaire laissé par : Direction de l'hôtel
7 mars 2015 par Carol, Direction de l'hôtel
Dear James, thank you very much for your 5-star review on Hotels.com. We appreciate your comments and your sharing them.
4 sur 5
Recommandé
pour Couples
par Williamde North Carolina

Worth it.

Publié le 25 déc. 2014 sur Hotels.com
Great staff. Smiles, greetings and "can I help you?" from everyone. Nice, clean room. Included breakfast for 2 in the Hotels.com booking for about $7 more and received breakfast that would have cost $22.
Commentaire laissé par : Direction de l'hôtel
28 févr. 2015 par Carol, Direction de l'hôtel
Dear William, Thanks for your "Worth it" review on Hotels.com. We're pleased you enjoyed the hotel and your stay, and hope to see you when your travels bring you back to our area.
Commentaire laissé par : Direction de l'hôtel
28 févr. 2015 par Carol, Direction de l'hôtel
Dear William, We're very pleased that you enjoyed the hotel and your stay with us. We hope to welcome you again when your travels bring to this area. Thanks.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par un voyageur vérifié

Good hotel

Publié le 22 déc. 2014 sur Hotels.com
Not knowing how lovely is the area is and booked for business trip in Jacksonville. Love the stay
Commentaire laissé par : Direction de l'hôtel
28 févr. 2015 par Carol, Direction de l'hôtel
We're so pleased that you "love the stay." Thank you for your 5-star review on Hotels.com. We all do enjoy hearing feedback from our guests. Happy New Year.
5 sur 5
Recommandé
pour Personnes en voyage d'affaires
par Jane

Publié le 16 déc. 2014 sur Hotels.com
Commentaire laissé par : Direction de l'hôtel
21 févr. 2015 par Carol, Direction de l'hôtel
Thank you for your 5-star review of us on Hotels.com. We hope to see you here again.