Restauration extérieure

Avis sur Off Broadway Motel

4 out of 5
Off Broadway Motel
11, Alpers Avenue, Newmarket, Auckland

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 53 avis sur 221." "
Note des voyageurs de 8 (Bien), d’après 108 avis sur 221." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 221." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 221." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 221." "

7,6/10

Propreté

7,8/10

Personnel et service

8,4/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Sherril

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very handy to downtown Newmarket and the Mall. Very comfortable beds.Good sized room. Toaster, microwave and electric jug with plates, mugs and cutlery made it easy to prepare breakfast
Séjour de 1 nuit en mars 2024

10/10 Excellent

Herbert

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Good customer service.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Conchita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

8/10 Bien

Verena

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
Suited our purpose for nearby Saturday conference
Séjour de 2 nuits en juillet 2023

8/10 Bien

Simon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good motel, convenient for Auckland. A little tired but still a good place to stay.
Séjour de 2 nuits en avril 2023

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great stay. Location very good. Everything was a great stay. Thanks Off Broadway Motel
Séjour de 16 nuits en avril 2023

10/10 Excellent

Chieh-Hsin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Free parking. Comfortable room
Séjour de 2 nuits en avril 2023

6/10 Satisfaisant

Jasmine

Voyage d’affaires
Les points forts : Propreté et personnel et service
Adequate for a business trip. For the price I paid I would shop around
Séjour de 2 nuits en avril 2023

2/10 Horrible

Sophie

Séjour de 1 nuit en février 2023

10/10 Excellent

Lars

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were caught in the extreme rain and flooding in Auckland. Our original hotel was flooded. I used Expedia to find Off Broadway Motel as a same day alternative. Even though the motel also had some water damage it had rooms above the flood. We walked to the local shopping center and had a delicious dinner that evening. After a good night's sleep we checked out of the motel and went to wait at the airport. Very grateful that we had a place for that night.
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Lindsay

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service at this motel was exceptional. Nisal was wonderful in helping my elderly aunt and uncle through their stay during the airport disruption. He made them comfortable and at ease, and his help went way beyond what would normally be expected. We are so grateful to the Off Broadway management.
Séjour de 1 nuit en janvier 2023

8/10 Bien

Samier

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite clean with modern amenities. Good location, covered parking which is great with convenient in and out access. Enjoyed our stay
Séjour de 1 nuit en janvier 2023

8/10 Bien

Murray

Voyage en famille
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Hannah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great stay. Large room. Friendly staff. Quick walk to Newmarket shops.
Séjour de 1 nuit en novembre 2022

8/10 Bien

KEE

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Knowledgeable and friendly owner of points of interest in the local area.
Séjour de 1 nuit en octobre 2022

8/10 Bien

David

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Perfectly adequate accommodation handy to Newmarket.
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Brieley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and clean Staff helpful and kind Great stay - will definitely be back
Séjour de 1 nuit en septembre 2022

8/10 Bien

MARION

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to motorways. Clean unit. Value for money.
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value here.
Used Off Broadway as a base while our son was in Mercy Hospital for an operation. Convenient location and the free parking were a god send. The staff were friendly and helpful and the room although dated was great. Only issue was the awful pillows. Overall a great stay for the price.
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Excellent staff, very friendly.
Séjour de 2 nuits en juin 2022
Réponse de General Manager le 12 juin 2022
Dear Andrea, We are delighted to have you with us and thank you for your excellent review which motivates our staff. Look forward to see you when you are in Auckland in future.

6/10 Satisfaisant

Brendon

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Ok
Location was good, walking distance to Westfield shopping. Comfortable room with views over motorway and surrounds. Would have been a great stay if TV was working (3 nights without tv made it a long stay)! Management had no replacement tv, and no idea when repairs to tv would be made. Happy to stay again when all amenities are available. Good room service.
Séjour de 4 nuits en mars 2022
Réponse de General Manager le 15 mai 2022
Good morning Brendon, Thank you for your review which helps us to improve our standards. This is just to let you know that we have upgraded our TV system to sky digital which has better reception and has more channels. look forward to welcome you again with better facilities when you are in Auckland again. Best Regards

10/10 Excellent

Vivienne

Séjour de 1 nuit en mars 2022
Réponse de General Manager le 24 mars 2022
Dear Vivienne, thank you for sharing your positive feedback about your recent stay at Off Broadway Motel Newmarket Auckland. We are thrilled and motivated to hear you enjoyed your stay which I shared with my staff. Thank you again for taking time to let us know and it would be our pleasure to welcome you back again in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service
Loved our room. Beds were very comfortable, patking easy, loved it.
Séjour de 1 nuit en août 2021
Réponse de General Manager le 9 août 2021
Thank you for taking the time to post your review on Expedia following your stay at Off Broadway Motel, Newmarket, Auckland. We are delighted that you enjoyed your stay with us. Thank you for your feedback regarding our bed room specially beds and parking. Our team will review this and look at ways to improve future experiences. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in the future.

10/10 Excellent

Elizabeth Amy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and private, really enjoyed my stay here. The lady I dealt with was just lovely, efficient, warm and helpful. Appreciate the free parking, thorough cleaning service and the unlimited wifi. Will definitely stay here again
Séjour de 2 nuits en mai 2021

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
N/A
Séjour de 1 nuit en mai 2021

8/10 Bien

A M C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Stay
The room was very clean with lots of space. Great views from top floor over Newmarket.
Séjour de 2 nuits en décembre 2020
Réponse de General Manager le 14 janv. 2021
Dear Guest, We really appreciated your review and we are delighted that you enjoyed your stay with us and it is a real motivation for our staff to maintain high standards. Look forward to see you when you are in Auckland next time. Best Regards Germaine

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Bit tired looking on the outside but room was very clean and comfortable. Very handy to New Market
Séjour de 2 nuits en juillet 2020
Réponse de General Manager le 19 juil. 2020
Dear Guest, Thank you for your review and we are delighted to hear that the room was very clean and comfortable and handy to New Market. Further we agree with you about the outside is not the best as we had constant on and off rain and wind makes the place bit untidy at times. However we had made an extra effort to sort out this area. Thank you again & we wish you all the very best.

8/10 Bien

C

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Bedside light didn’t work & no bath mat
Séjour de 1 nuit en février 2020

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was great. Staff were friendly.Room was clean and the view was lovely.
Séjour de 1 nuit en janvier 2020
Réponse de General Manager le 28 janv. 2020
Thank you very much for your review which encourages our staff. Look forward for your next stay and provide with our best of our facilities and service.

8/10 Bien

ISABELLE

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de General Manager le 27 août 2019
Dear Guest Thank you very much for taking your time to review your stay which is very helpful to maintain our standards and it is always rewarding for the staff to hear that they have done well. Look forward to see you next time.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019
Réponse de General Manager le 14 août 2019
Thank you for your kind review which helps us to review and improve our services. While we wish you all the best and look forward to see you again.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Shabby and didn't live up to the photos poor corridor lighting and poor carpet condition
Séjour de 1 nuit en juillet 2019
Réponse de General Manager le 10 juil. 2019
Dear Guest, Thank you for your review and we are sorry to hear of the issues specially the corridor lighting you experienced and we do apologise as our service fell short on this occasion. Our rooms and corridor carpets are little over one year old and as you mentioned we noticed that there is a joint which has a torn thread jutting out near the lift exit which we are attending at present. We look forward provide best of our services to all our guests. Thank you

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en mars 2019

10/10 Excellent

Nancy, Yukom

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were happy the manager could check us in before noon, with no warning from us. Our room was very clean, very good fixtures and a comfy bed. The only concern we have is with security. The front door is propped open and it seemed to us that non-guests were wandering the hallways.
Séjour de 2 nuits en mars 2019
Réponse de Germaine le 12 mars 2019
Thank you for taking your time to write the above review which we really appreciate. We are pleased to hear that you had a great stay with us and hope we have the opportunity to welcome you back in the future. We are concerned about the security concern and we have already taken necessary action on the issue.

8/10 Bien

Carl

Stayed in unit 15, which was fine. Overall a good average experience.
Séjour de 4 nuits en novembre 2018
Réponse de General Manager le 27 nov. 2018
Dear Guest, Thank you for your review which is very helpful to maintain quality in our establishment,and thank you for staying with us. We wish you all the best and look forward to see you in future.

10/10 Excellent

Jill, Whanganui.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very helpful staff on reception , happy to give us a late checkout, extremely comfortable bed, quiet,clean, nice little balcony with view over area, a little trouble working shower over bath, but definitely stay there again.
Séjour de 1 nuit en septembre 2018
Réponse de General Manager le 2 oct. 2018
Dear Jill, Thank you for your response which encourages our staff and we are sorry that you had trouble on operating the over head shower which operates on a leaver which we think that we should provide more information. We are delighted that you will come and stay with you again and we look forward to provide best of our services. We wish you all the very best.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
POSITIVES: Although previous reviews are not so good. We had a good night. Stayed there fir the All Black game. Staff was helpful when directing us to tge train station and was very informative. Gave warning that it may be noisey later at night that was good. Beds were clean and comfortable. Good location for our purpose. Was suprisingly quiet at night. We did enjoy our stay. NEGATIVES: The fan in the bathroom was noisey as if it was going to blow up. Air con heater was not working. Elevator needs cleaning fingerprint marks on everywhere and bugs in the lights. Maintanence needs attending to.
Séjour de 1 nuit en août 2018
Réponse de General Manager le 8 sept. 2018
Dear guest, Thank you for your review which is very encouraging and helpful for further improvement. We wish you all the best and look forward to see you again.

8/10 Bien

Cathy, Auckland

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel close to everything
Nice hotel comfy beds. Stayed in a large studio which was spacious for my daughter and I. Needed our tickets to the rugby printed out, It was no trouble for the staff to print out, no problem at all. Free parking and free WiFi which worked really well. The tv stations didn't match up to what was listed on the form, not great reception on some channels but it didn't matter too much. Bathroom needs a bit of an update. I recommend this hotel to everyone.
Séjour de 3 nuits en août 2018
Réponse de General Manager le 8 sept. 2018
Dear Guest, Thank you very much for taking time to express your comments which is very valuable and helpful to maintain our standards. We are glad that you enjoyed your stay and look forward to see you again.

10/10 Excellent

Greg, Sunshine Coast Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location to Newmarket, shops and restaurant. Easy access to the motorway for airport and Auckland. Staff very helpful and kept the premises very clean.
Séjour de 7 nuits en juin 2018
Réponse de General Manager le 18 juin 2018
Thank you Greg for your response which motivates our staff. Look forward to see you on your next arrival to Auckland.

8/10 Bien

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2018

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre
Good stay overall, broken coffee percolator. .................................
Séjour de 1 nuit en avril 2018
Réponse de General Manager le 17 avr. 2018
Dear Guest Thank you for your review and we are happy that your stay was good overall. Thank you for letting us know about the broken coffee percolater which is helpful to improve our services and I apologise for the same. Look forward to see you again!!!

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well appointed and spacious...parking bays very tight.
Séjour de 2 nuits en mars 2018
Réponse de General Manager le 17 avr. 2018
Dear John, Thank you for your review and we are happy that you are happy with the room size and the location. I apologise for the size of some parking slots in our premises. Look forward to see you again while wishing you all the best.

8/10 Bien

alfredo daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Anne

Les points forts : Personnel et service et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Large room close to shops
Clean large room , helpful staff , good price Will be back
Séjour de 3 nuits en janvier 2018
Réponse de Germaine le 30 janv. 2018
Thank you for your review which we really appreciate and look forward to see you.

6/10 Satisfaisant

natasha , stratford

Les points faibles : Infrastructures et conditions de l’hébergement
Great location
Great location We had another 2 night stay - first night 2 towels 1 facecloth —- 3 people ? No milk! 2nd night - no facecloths no coffee- staff really need a check list to ensure they are servicing the rooms correctly
Séjour de 2 nuits en novembre 2017
Réponse de General Manager le 5 déc. 2017
Dear Natasha, Thank you for your response. Please accept my apologies and know that your feedback has been taken in the constructive manner intended. We strive to ensure that each and every guest enjoys a memorable stay and I am sorry that we did not necessarily achieve that on this occasion. I will ensure that we will provide best of our services in future.

4/10 Médiocre

Bryan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good enough
Places is a dump
Séjour de 3 nuits en novembre 2017