Bureau, lits pliants/supplémentaires, Wi-Fi gratuit, draps fournis

Avis sur Guest Inn

2 out of 5
Guest Inn
2519 W. Veterans Blvd., Ardmore, OK

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 86 avis sur 387." "
Note des voyageurs de 8 (Bien), d’après 112 avis sur 387." "
Note des voyageurs de 6 (Satisfaisant), d’après 56 avis sur 387." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 387." "
Note des voyageurs de 2 (Horrible), d’après 87 avis sur 387." "

6,6/10

Propreté

7,4/10

Personnel et service

5,2/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

5,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Reginald

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Douche bouché. Insectes
Séjour de 1 nuit en février 2022
Réponse de Hotel Support le 14 févr. 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Guest Inn - Ardmore, OK. Hotel Management

4/10 Médiocre

Thierry, PARIS

Les points forts : Propreté
Les points faibles : Personnel et service
Accueil pas particulièrement chaleureux lors du check-in. Aucune info sur le lieux et horaires du breakfast. Bilan, je me suis retrouvé à prendre un breakfast payant (17 $) alors qu'il était compris dans le prix de la chambre. Aucune info sur le wifi. Il m'a fallu ressortir pour réclamer sa mise en service.
Réponse de Kayla le 30 avr. 2016
I don't think this review is for our hotel. We have a free breakfast every morning from 5:30-9:30 which is clearly posted on the door in the lobby. We also have the wifi code clearly written on all keycard envelopes. We do not have any French speaking front desk clerks, so that may be where the issue with the welcome came from. I apologize for any problems you might have had, but none of our employees receive a commission of any kind so I am pretty sure this review is for a different place. Thank you, Kayla Jones-GM

2/10 Horrible

Kelvin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dissatisfied
No towels, wall paper falling off the wall
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Darrell

Séjour de 1 nuit en mai 2023

2/10 Horrible

Kayli, Seymour

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The sheets, mattress cover, and mattress were stained beyond belief. The bedding was also unchanged. It looked like the bed was just remade after the previous tenant left -- there was literally hair and crumbs all over the bedding, sheets, and pillow cases.

4/10 Médiocre

Richard

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BAD
Charge extra for using credit card. Towels were dirty, had to get new ones. Television had no signal, when repairman came, fixed but with very limited selection. Mold at shower, room door and walls. Room overall in poor condition.
Séjour de 1 nuit en mars 2023

2/10 Horrible

Cicley

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was there on a travel assignment… I totally hated the property. I cried and cried the first night. The first night I got there they gave me a room it was HORRIBLE like scary looking it smelled like a ball of cigarette smoke and it was very bad. I requested another room it was a non smoking room well the doors said it it too smelled horrible.The reviews are LIES. It’s nasty roaches and bad roaches everywhere after you get in they start coming out the bed frame cracks in the wall the microwave was nasty the fridge was nasty. It was terrible.No phones and the phone that was in there was old dirty and not working very scary I will never go there again. It really should be shut down. No I was due to check out yesterday but instead I checked out on Tuesday due to a bad fight broke out right next to my room at about 3 in the morning and no police came no hotel staff came… just a bunch of loud crackheads fighting and going nuts. I was LIVID. ITS A LOT man my 2 nights there was SCARY AS EVER… never and I do mean NEVER GO THERE not even sure how it’s still even open! I give that hotel a NEGATIVE 10 stars
Séjour de 3 nuits en avril 2023

2/10 Horrible

Faith Ann

Voyage en couple
One bed didn't have a c Comforter no trash can in the room the whole room was nasty
Séjour de 2 nuits en mars 2023

4/10 Médiocre

Clara

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Have duty, roaches
Séjour de 1 nuit en avril 2023

2/10 Horrible

Laramie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will never stay at this hotel again very nasty to get up to my room. I needed to take stairs to the stairs were out of commission had to walk a long ways around got ate up by bugs after staying there one night will never go back there again no smoking in the room in the room smells terrible Had to wash my clothes as soon as I got back home.
Séjour de 1 nuit en mars 2023

2/10 Horrible

Joseph

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is filthy, and the service is terrible
Séjour de 3 nuits en mars 2023

4/10 Médiocre

Carlos

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Was charged twice for the room. Had to call and get a refund. Bed linen was dirty and stained. Hair all over the linens. Bugs in the drawers and bathroom. They didnt want to change the linen until pictures were shown. Didnt even stay the night and decided to drive back home.
Séjour de 1 nuit en mars 2023

2/10 Horrible

John

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
cheap price but that's it. Tried 4 non smoking rooms before we got one that didn't reek of cigarette smoke. Bedding had cigarette burns in it. Bathroom sink had only 1 tap that worked. I didn't expect anything fancy but this place is really underwelming
Séjour de 1 nuit en mars 2023

2/10 Horrible

James

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The whole property was filthy. Room did not have chair requested one never received one. Curtains have holes in it. The floor was very dirty they're not to go barefooted or with socks. Charge $5 to register if you credit card was not disclosed at time of reservation. But not recommend this place even for your puppy. But not recommend this place to anyone.
Séjour de 2 nuits en mars 2023

2/10 Horrible

maria

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We didn’t stay
Séjour de 1 nuit en mars 2023

6/10 Satisfaisant

Wenche

Les points faibles : Propreté
Not staying there again
Value for the price but would not stay there again. Sheets and towels were totally worn out and stained. Didn't feel good to sleep in our shower. Windows were so dirty that you couldn't see through them. We really didn't want to touch anything there due to the lack of cleaning.
Séjour de 1 nuit en mars 2023

4/10 Médiocre

Carl

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Without saying about it online they had a sign only in the rental office that they will charge a $5.00 fee if you use a card and charge the cost to stay. I tried to pay cash but because I charged to my card they wouldn’t refund my card and let me pay cash ! My brother & I had to go all the way back to the office because we didn’t have but one small towel and one drying towel ! Rented online 2 hours before arriving and had to in plug the water before we could use it !!! The bath door had been forced open destorying the door faceingon doornob side !!! Tv was cable but was in bad shape to see the clear picture !!! The front window curtin had a hole about in the middle you could see through in or out. So had to use two strips 6 inches long to cover the hole so nobody could see in before we could even undress to shower. Room next to us had a hole in front window you could climb through with nothing even taped over it but room was vacant !!! Carl P.S. was room 129 ! Bad choice !!!

4/10 Médiocre

Carl

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023

2/10 Horrible

kim

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stairwell is crumbling - scared to be on the steps
Séjour de 1 nuit en mars 2023

2/10 Horrible

Gregory

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
OUT OF TOWN VISITORS AVOID THIS SUBSTANDARD INN AT ALL COST! Never before in all my travels have I seen a 5.00 surcharge for payment with a credit card and I had already paid for my booking at this Inn thru expedia,so I called expedia to tell them about this.Plus the front desk clerks are young, totally inexperienced and clueless plus are difficult to understand. When i saw there were No cups or glasses in the room (another first in my tarvels), I asked them for some and they told me we have none, UNBELIEVABLE! FUTURE GUESTS GO ELSEWHERE!
Séjour de 1 nuit en mars 2023

2/10 Horrible

H D

Séjour de 4 nuits en février 2023

2/10 Horrible

Angela, Ardmore

Séjour de 1 nuit en février 2023

2/10 Horrible

Victor

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had booked and paid on Expedia. When we got there they said they had no rooms. We were grateful, it is a hellhole.
Séjour de 1 nuit en février 2023

2/10 Horrible

Shawn

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
You have been warned
The hotel was under heavy construction but there was full trash bags around the stairs and trash blowin everywhere from the wind. Also reserved the room for the next day and was unable to keep the reservation due to family emergency and the hotel still charged me the full rate and refused to refund my money even at the request of several hotels. Com employees
Séjour de 1 nuit en décembre 2022

2/10 Horrible

Neilan

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Booked online got there and was charged 5 bucks for paying with a credit card... loud music dirty trash everywhere. No soap no towels no toiletries. Was worst hotel i have ever been in.
Séjour de 1 nuit en février 2023

10/10 Excellent

Kendrick

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023

2/10 Horrible

Paige

Séjour de 2 nuits en février 2023

2/10 Horrible

Patrick

Séjour de 7 nuits en février 2023

2/10 Horrible

Wayne

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgusting...need a tetanus shot after visit
The roon was disgusting. Not clean at all. No garbage pail, towels, or pillowcases. Hair on sheets, mold under bed. And beetles that are crawling around. Theres a reason its cheap. Definable dies NOT folliw cleanliness standards and procedures as stated.
Séjour de 1 nuit en février 2023

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2023

10/10 Excellent

H D

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decent place for the price
Séjour de 4 nuits en janvier 2023

2/10 Horrible

Tracy

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2023

6/10 Satisfaisant

Angela, Ardmore

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is big , but toilet was stoped up, no trash can , no pillow cases, only 2 working lights in the room, took maintence 2 hours to come fix toilet, all furniture is out dated , tv has to be operated by buttons on the side , remote doesnt work..lots of peeps hanging outside, loud music, for the $41. A night i paid online IS WAY WAY OVER PRICED..SHOULD OF RAN WHEN I WALKED IN THE OFFICE AN SEEN A SIGN BIGGER THAN DALLAS STATING ' NO REFUDS " !!!
Séjour de 1 nuit en février 2023

2/10 Horrible

Frank

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nastiest room I have wver seen
The room was very filthy. The bed had dirty sheets and a mouse turds on the bed. Cigarette buts in the toilet and a drawing on the lid. No towels or washcloths. No shampoo, heater was falling apart. Black cloth with mouse turds and what looked poison next to the heater. We didn't even stay, we did get the dog depost back but not the hotel fees. A guest came in when I was in the office wanting a refund because he found hypodermic needles in his room. Have photos but can't load them
Séjour de 2 nuits en janvier 2023

2/10 Horrible

Kathleen

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Did t get my room
Séjour de 1 nuit en janvier 2023

2/10 Horrible

James

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Horrible condition, should be closed.
Séjour de 1 nuit en janvier 2023

6/10 Satisfaisant

Faith

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a okay stay

2/10 Horrible

Kathleen

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff rude the bed wasn't made there was trash everywhere shower didn't work and I think I need a free room for one night
Séjour de 1 nuit en janvier 2023

4/10 Médiocre

Kristopher

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad experience
It wasn't great, we first got a room someone else had then got a second room that was being worked on then got a room that was double beds instead of king, then the room we got didn't even have toilet paper in it, and the battery in the remote was out as well
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Dillon

Séjour de 1 nuit en janvier 2023

2/10 Horrible

William

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed bugs, overflowing toilet, feces in and on bathtub, three different rooms. One with bedbugs and two with overflowing and clogged toilet and feces on floor and bathtub

2/10 Horrible

Jacob

Séjour de 1 nuit en décembre 2022

2/10 Horrible

Laurie

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place was absolutely horrible. I didnt expect a lot for the price. But i did expect, towels, toilet paper and a handle to use hot water. It had not been vacumed, microwate and fridge were so filthy.
Séjour de 1 nuit en décembre 2022

6/10 Satisfaisant

Steven

Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Good points, had issues
There were a couple of issues that prevent me from rating the motel higher. There were no towels in the room and no one to get them from in the morning. Also the hot water knob on the sink was broken and there was no hot water. The wifi was good. The room was large and had a refrigerator which I appreciated.
Séjour de 1 nuit en décembre 2022

8/10 Bien

Trevor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn't feel safe at all I had no luck on my doors some dude just walked into my room and said it was his so they booked the same room under two people and last but not least the worst I had no toilet paper or towels

2/10 Horrible

Kelsey

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Used this motel two different times, both times you have to call Expedia customer service because hotel never gets the conformation. The guy at the front desk kept smirking like everything was funny. Sat there for over 2 hours then finally got into our room (which was pre paid) no toilet paper in the room or towels and both of the bed linens was dirty

2/10 Horrible

Penelope

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was filthy and full of roaches tried to get a refund and they refused. I did not stay in that filth will be contacting the health department.

2/10 Horrible

Kelsey

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No toilet paper, when I got there they didn’t have my reservation I had to wait over 45 minutes.
Séjour de 1 nuit en décembre 2022

2/10 Horrible

Sloan

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were given a dirty room, and they refused to give us a new one. Dirty is an understatement, it was disgusting. Absolutely nothing was done to fix the issue. The front desk just argued and didn't even try to fix the issue

2/10 Horrible

Charles

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was THE WORST hotel I’ve EVER stayed in!!!! Roaches clawing across the night stand, multiple extension cords, dirty linen, nasty bathroom floor, non functional TV, no coffee maker, extremely loud neighbors, light fixtures broken by bed and in bathroom, room stank, bed extremely uncomfortable. Soooo very unhappy and will NEVER go back. Seriously questioning Travelocity’s choice of listing this ‘hotel’!!!!!!
Séjour de 1 nuit en décembre 2022