Avis sur Crown Regency Beach Resort
Crown Regency Beach Resort
Boat Station 3 Beachfront, Boracay Island, Aklan
Avis
6,6
6,8/10
Propreté
7,0/10
Personnel et service
6,0/10
Équipements
6,0/10
Infrastructures et conditions de l’hébergement
7,6/10
Écoresponsabilité
Avis
7 avr. 2017
Les points faibles : Personnel et service et confort de la chambre
8/10 Bien
d, nimes
24 août 2009
Les points forts : Propreté, personnel et service, confort de la chambre
good but not at the best position on the beach
d
8/10 Bien
KEN
24 mars 2024
KEN
Séjour de 6 nuits en mars 2024
10/10 Excellent
STEPHEN, Fayetteville
Voyage en groupe
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
STEPHEN
Séjour de 7 nuits en février 2024
8/10 Bien
mark
28 déc. 2023
mark
Séjour de 1 nuit en décembre 2023
8/10 Bien
Voyageur vérifié
Voyage en famille
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en décembre 2023
8/10 Bien
Alexander
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexander
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Jenny bee
Voyage en groupe
27 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good stay
Jenny bee
Séjour de 3 nuits en octobre 2023
6/10 Satisfaisant
Francisco
Voyage en famille avec de jeunes enfants
20 oct. 2023
Francisco
Séjour de 3 nuits en octobre 2023
6/10 Satisfaisant
Jeric
25 mai 2023
Jeric
Séjour de 3 nuits en mai 2023
2/10 Horrible
Maria Cecilia Alvarez
Voyage en groupe
14 déc. 2022
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Maria Cecilia Alvarez
Séjour de 3 nuits en décembre 2022
8/10 Bien
Amandeep
16 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amandeep
Séjour de 3 nuits en novembre 2022
2/10 Horrible
Gary
20 juin 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor
Gary
Séjour de 2 nuits en mai 2022
2/10 Horrible
Baden
20 juin 2022
Les points faibles : Propreté et personnel et service
Baden
Séjour de 3 nuits en mai 2022
8/10 Bien
Celmar
25 avr. 2022
Celmar
Séjour de 2 nuits en avril 2022
6/10 Satisfaisant
Juliet
Voyage en famille
27 mars 2022
Juliet
Séjour de 2 nuits en mars 2022
8/10 Bien
Barbie Jan
Voyage en famille
8 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Barbie Jan
Séjour de 2 nuits en janvier 2022
10/10 Excellent
Voyageur vérifié
Voyage en famille
20 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth the money
Voyageur vérifié
Séjour de 4 nuits en janvier 2022
10/10 Excellent
Voyageur vérifié
Voyage en famille
20 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best for family
Voyageur vérifié
Séjour de 4 nuits en janvier 2022
10/10 Excellent
Voyageur vérifié
Voyage en famille
20 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth it!
Voyageur vérifié
Séjour de 4 nuits en janvier 2022
2/10 Horrible
ROLANDO
14 déc. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Breakfast is so terrible
ROLANDO
Séjour de 2 nuits en décembre 2021
10/10 Excellent
Bernard
Voyage en famille
18 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hill out weekend
Bernard
Séjour de 1 nuit en février 2021
2/10 Horrible
Kris
Voyage en famille
3 févr. 2020
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kris
Séjour de 2 nuits en janvier 2020
Réponse de Vic, Marketing Communications Team le 13 mai 2020
Good day, Kris!
We have received your feedback regarding your recent stay experience with us. Your comments have been duly noted and are taken with high regard as this helps us to consistently improve on the quality of our service. On behalf of the team, allow me to express our sincerest apology for the inconvenience you have encountered during your stay. It is with deepest regrets that we fell short in providing you and your family with an excellent experience. Rest assured all necessary actions have been taken to address these concerns.
We look forward to having you again and for the opportunity to serve you better at our hotel.
10/10 Excellent
Voyageur vérifié
Voyage en famille
3 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
Réponse de Vic, Marketing Communications Team le 13 mai 2020
Good day, Sir/Madam!
Greetings from Crown Regency Beach Resort! We wish to thank you for taking the time to let us know about your experience with us.
We are pleased to know that you were satisfied with our staff's service. With regard to your concern on the WiFi, please know that we have duly noted this in order to avoid such inconvenience to happen again.
We look forward to another opportunity to exceed your expectation!
2/10 Horrible
Voyageur vérifié
22 janv. 2020
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Réponse de Vic, Marketing Communications Team le 13 mai 2020
Good day, Sir/Madam!
We have received your rating regarding your stay experience with us. It's quite saddening that you did not find any pleasing aspect during your stay.
We apologize for any inconvenience you have experienced. And we look forward to having you again and for the opportunity to serve you better at our hotel!
2/10 Horrible
Mary
Voyage en groupe
15 sept. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
on stay here.
Mary
Séjour de 7 nuits en août 2019
Réponse de Vic, Marketing Communications Team le 13 mai 2020
Good day, Mary!
I very much appreciate the time and effort you have spent to share your feedback. It is disheartening to know that we did not meet your expectations during your visit. Rest assured we are seriously looking at these points for proper assessment and work to be done.
We hope to serve you better in the future should you travel again to Boracay!
4/10 Médiocre
Chin San
30 juil. 2019
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
離譜的度假村
Chin San
Séjour de 3 nuits en juillet 2019
Réponse de Vic le 24 août 2019
Dear Sir/Madam,
Thank you for taking the time and effort to share your thoughts of Crown Regency Beach Resort. We have received your feedback regarding your recent stay experience with us and we would like to thank you for bringing these matters to our attention.
In behalf of the management, allow me to express our sincerest apology for any inconvenience and unexpected blunders you may have experienced during your stay. It is disappointing to know that you did not find any pleasing aspect of your stay. Please know that we are already in the process of improving our services and facilities to better serve our esteemed hotel guests such as you.
Sincerely Yours,
Victoria
Marketing Communications Team
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
17 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en mai 2019
Réponse de Jen le 20 mai 2019
Dear Sir/Madame,
Warm greetings from Crown Regency Beach Resort!
Thank you for choosing to stay with us. It is always a pleasure to have you here at the resort. We are overjoyed to know that you are satisfied with your stay.
Indeed, our resort continues its quest to further improve its facilities and services to ensure that esteemed guests such as you would enjoy your stay. It is feedback like yours that drives us every day to do our utmost to serve our valued guests.
We value your patronage and I am confident that you would provide us another opportunity to be of service to you upon your return in Boracay.
Sincerely yours,
Jenesis
Marketing Communications Team
8/10 Bien
Tang
27 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tang
Séjour de 4 nuits en avril 2019
8/10 Bien
Voyageur vérifié
Voyage en groupe
24 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de Jen le 20 mai 2019
Dear Sir/Madame,
Warm Greetings from Crown Regency Beach Resort!
We are overjoyed to know that you are satisfied with your stay. We appreciate your gracious commendation of our resort’s notable aspects such as our location, and spacious room.
Moreover, your observations are well noted as this help us focus on areas that need improvement. Thank you for your detailed review of your stay at Crown Regency Beach Resort. Honest views from a guest like you are always welcome and appreciated.
We look forward to have you again and for the opportunity to serve you better at our hotel.
Sincerely Yours,
Jenesis
Marketing Communications Team
8/10 Bien
Voyageur vérifié
29 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2019
Réponse de
Irekca de la Torre le 8 févr. 2019
Dear Ma'am/Sir,
Thank you for choosing to stay at Crown Regency Beach Resort.
We very much appreciate the time and effort you have spent to share your feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We appreciate your gracious commendation of our resort specifically highlighting our Junior Suite.
As for the WiFi, we are now in the process of upgrading to a scalable WiFi connection to eliminate concerns of maxing out bandwidth limits. As for our staff, rest assured that your comments are being communicated to the respective departments to improve their service.
We hope that we will get another chance to give you another memorable experience at Crown Regency should you return to Boracay.
Sincerely yours,
Irekca de la Torre
Marketing Communications Team
8/10 Bien
HYOJIN
8 janv. 2019
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
직원들이 친절하고 화이트비치쪽 숙소라 좋았어요.
HYOJIN
Séjour de 3 nuits en décembre 2018
Réponse de Irekca de la Torre le 9 févr. 2019
Dear HYOJIN,
Greetings from Crown Regency Beach Resort!
We are pleased to know that our resort and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff.
Indeed, our resort continues its quest to further improve its facilities and services to ensure that esteemed guests such as you would enjoy your stay. It is feedback like yours that drives us every day to do our utmost to serve our valued guests. Recognition when deserved builds the team stronger and even more eager so thank you.
With regards to your breakfast comment, we will be sure to forward it to our Food and Beverage Department so they can further improve.
We value your patronage and I am confident that you would provide us another opportunity to be of service to you upon your return in Boracay.
Sincerely yours,
Irekca de la Torre
Marketing Communications Team
8/10 Bien
Ouksun
8 janv. 2019
Les points forts : Personnel et service et confort de la chambre
Ouksun
Séjour de 2 nuits en décembre 2018
Réponse de
Irekca de la Torre le 8 févr. 2019
Dear Ouksun,
Warm Greetings from Crown Regency Beach Resort!
Thank you very much for your candid review of your recent stay at our resort.
We always appreciate the positive comments left by the most important people in our world; our guests. We are glad that you enjoyed your stay with us. Thank you for highlighting the resort’s notable aspects such as our location and cozy rooms.
We look forward to welcoming you back the soonest.
Sincerely yours,
Irekca de la Torre
Marketing Communications Team
8/10 Bien
Voyageur vérifié
4 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
6 nights here
Voyageur vérifié
Séjour de 6 nuits en décembre 2018
Réponse de
Irekca de la Torre le 8 févr. 2019
Dear Ma'am/Sir,
Thank you for choosing to stay at Crown Regency Beach Resort!
Thank you very much for your candid review of your recent stay at our resort.
We are overjoyed to know that you are satisfied with your stay and that our resort's location is to your liking. We always strive to give all our guest the best value for their stay and we are glad to have received your recommendation.
We hope to have you again and we look forward to provide you with another delightful experience upon your return.
Sincerely yours,
Irekca de la Torre
Marketing Communications Team
10/10 Excellent
Ivo
2 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful view and great staff
Ivo
Séjour de 5 nuits en novembre 2018
Réponse de
Irekca de la Torre le 8 févr. 2019
Dear Ivo,
Thank you for sharing your positive thoughts of Crown Regency Beach Resort!
We are pleased to know that our resort and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to your family.
We strive to create a memorable experience for all of our guests and we are delighted to know that we were able to provide you an experience that you will treasure for a very long time.
We look forward to welcoming you back should your future travels bring you in the beautiful island of Boracay.
Sincerely yours,
Irekca de la Torre
Marketing Communications Team
8/10 Bien
Voyageur vérifié
2 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
4/10 Médiocre
Voyageur vérifié
1 janv. 2019
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en décembre 2018
Réponse de CORINNE le 17 juin 2019
Hello Ma'am/Sir,
Thank you for taking the time and effort to share your thoughts of Crown Regency Beach Resort. We are pleased to know that our location and amiable staff were to your liking. For the issues you mentioned, allow me to deeply apologize for the inconvenience this might have caused you during your stay. It is with your valued feedback that helps us improve our service and facilities. Rest assured that we will take the necessary actions as needed.
8/10 Bien
Voyageur vérifié
30 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en décembre 2018
6/10 Satisfaisant
Voyageur vérifié
30 déc. 2018
Les points forts : Confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
체크인 하고도 방에 못들어감ㅜ
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
Réponse de CORINNE le 17 juin 2019
Hello Ma'am/Sir
Thank you for sharing your stay experience at Crown Regency Beach Resort. In behalf of the team, allow me to deeply apologize for the inconvenience this might have caused you during your stay. Rest assured that we will take the necessary actions as needed.
2/10 Horrible
Pedram
3 déc. 2018
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dusty stay
Pedram
Séjour de 3 nuits en novembre 2018
Réponse de CORINNE le 17 juin 2019
Hello Pedram,
Thank you for taking the time and effort to share your thoughts of Crown Regency Beach Resort. We truly appreciate you for bringing these matters to our attention. Allow me to apologize for the inconvenience these might have caused you during your stay. Rest assured that we will take the necessary actions as needed.
8/10 Bien
jameel
26 nov. 2018
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
jameel
Séjour de 4 nuits en novembre 2018
6/10 Satisfaisant
Radu
9 avr. 2018
Les points faibles : Propreté
Price too high for the conditions
Radu
Réponse de CORINNE le 17 juin 2019
Hello Radu,
Thank you for taking the time to share your experience at Crown Regency Beach Resort. We would like to thank you for bringing these matters to our attention. We deeply apologize for the inconvenience these might have caused you during your stay. Rest assured that we will take the necessary actions as needed.
8/10 Bien
dinah
20 mars 2018
Les points forts : Propreté, personnel et service, confort de la chambre
dinah
Séjour de 1 nuit en mars 2018
Réponse de CORINNE le 17 juin 2019
Hello Dinah,
Thank you for sharing your thoughts of Crown Regency Beach Resort. We are pleased to know that our spacious room and amiable staff were to your liking. For the issue you mentioned, allow me to deeply apologize for the inconvenience this might have caused you during your stay. Rest assured that we will take the necessary actions as needed.
10/10 Excellent
Remedios
23 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Remedios
Séjour de 3 nuits en janvier 2018
Réponse de CORINNE le 17 juin 2019
Hello Remedios,
Warm greetings from Crown Regency Beach Resort! We are pleased to know that you enjoyed your encounters with our amiable staff, ensuring you a perfect stay with us. We look forward to welcome you back the soonest.
8/10 Bien
Voyageur vérifié
8 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en novembre 2017
Réponse de CORINNE le 17 juin 2019
Hi there,
Warm greetings from Crown Regency Beach Resort! We are pleased to know that you enjoyed your stay experience with us. We look forward to welcome you back the soonest.
6/10 Satisfaisant
S.M.O, 日本
6 janv. 2018
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
シャワーお湯が出ない
S.M.O
Séjour de 3 nuits en décembre 2017
Réponse de CORINNE le 17 juin 2019
Hello S.M.O,
Thank you for taking the time to share your stay experience at Crown Regency Beach Resort. We are pleased to know that our location was to your liking. For the shower issue you mentioned, allow me to deeply apologize for the inconvenience this might have caused you during your stay. Rest assured that we will take the necessary actions as needed.
S.M.Oさん、こんにちは。
Crown Regency Beach Resortでの滞在経験を共有していただきありがとうございます。私達は私達の位置があなたの好みにあったことを知ってうれしいです。あなたが言及したシャワーの問題については、私がこれがあなたの滞在中にあなたを引き起こしたかもしれない不便を深くお詫び申し上げます。必要に応じて必要な措置を講じるようにしてください。
6/10 Satisfaisant
Per
7 déc. 2017
Per
Séjour de 4 nuits en novembre 2017
2/10 Horrible
azngiant, los angeles, ca
4 déc. 2017
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not a 4 star hotel
azngiant
Séjour de 4 nuits en novembre 2017
2/10 Horrible
Johnny, Los Angeles, USA
28 nov. 2017
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Dont stay here, this should be a 3 or 2 star hotel
Johnny
Séjour de 4 nuits en novembre 2017
2/10 Horrible
Jose
21 oct. 2017
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't waste your money here
Jose
Séjour de 6 nuits en octobre 2017